Using your Motorised Mobility Device on public transport

Newer trains are equipped with intercoms

which enable scooter users to communicate

with the driver, however scooter users must

advise the driver about their destination at the

time of boarding.

To check if the next bus is accessible, please

use Real-time Information on the Adelaide

Metro website (www.adelaidemetro.com.au),

third party ‘phone apps’ or call the InfoLine

on 1300 311 108.

Adelaide Metro is committed to continually

improving public transport services and

infrastructure, making public transport more

accessible and easier to use for people with

disabilities.

Increasing awareness of the requirements for

users of scooters ensures safe access for all

public transport users.

July 2014

Using your Motorised

Mobility Device on

public transport

Boarding and alighting

trains, trams or buses with

your scooter

When the train or tram is due

customers who require the ramp

to be deployed should go to the

area on the platform painted

with the international symbol for access,

known as the ‘boarding patch’.

The train/tram driver or passenger service

assistant will then deploy the ramp to enable

customers to board on their scooter. Scooters

must then be placed in the allocated space

clearly marked on the ﬂoor of the vehicle.

To travel on a bus the scooter user should

hail the bus and the driver will deploy the ramp.

There are 2 allocated scooter spaces on

every bus, tram carriage and train carriage

(note: there are 3 spaces at each end of

the new electric trains, which equates to 6

equivalent spaces for the three carriages).

Scooter users must advise the driver at

the time of boarding the bus, train or tram

of their destination to enable the driver to

safely deploy the ramp.

Please note that Adelaide Metro has the right to refuse travel

when the requirements of this brochure are not met.

Length: 1250mm

Height: 1500mm

Width: 740mm

This brochure is designed to help

people who travel on public transport

with a scooter, or Motorised Mobility

Device (MMD) to understand their

obligations, and to make public

transport more accessible and easier

to use for everyone.

Scooters are increasingly used by people of

all ages as a mobility aid. They have become

an indispensable form of transportation for a

growing number of people who wish to keep

their independence and maintain their wellbeing

and engagement with their communities.

Scooters tend to have a larger footprint than

motorised wheelchairs, are heavier and have

greater difﬁculty with manoeuvrability. To

ensure your scooter is suitable for use on public

transport (bus, train, tram and access cab) and

associated premises and infrastructure now

and into the future, the scooter must be able to

conform with all of the following:

 Sealed gel or solid state batteries need to be

adequately secured (not powered with internal

or external combustion)

 Manoeuvre a 180

degree turn in area

2070 mm x 1540 mm

 Be stable traversing a 1:8 (7.1 degrees or 12.5%

gradient) boarding ramp less than 1520 mm long

 Not exceed 1250 mm long x 740 mm wide x

1500 mm high (note: add-ons such as baskets,

canopies, sun roofs and luggage carriers must

all ﬁt within these dimensions or be removed

for public transport travel)

 Flag poles must

be removed or

retracted

 Total weight to

be supported by

boarding ramp

cannot exceed

300 kg (including

the MMD, rider and

any baggage)

 Guide wheels are not advised

Scooter users must:

 When stationary, at all times have effective

braking systems activated to maintain

stability and be able to withstand

acceleration, braking, cornering and pitching

of conveyances.

 Travel at ‘walking speed’ only on platforms

and at interchanges

All scooters are speed limited, meaning

that they are set to have a minimum and a

maximum speed, and be variable in between.

To ensure the safety of other customers,

users should travel at ‘walking pace’ only on

crowded platforms and interchanges. If the

scooter is passing people who are walking,

the scooter is travelling too fast.

In order to travel in an Access Cab:

 The scooter must have anchoring points, and

 Customers must transfer to the Access

Cab seat.

Maximum 1520mm ramp length

1540mm

2070mm