phone number and location. This information is provided for the public to verify the identity of
certified process servers and does not indicate employment by the courts. Certain certified
process server information (photograph, home address and phone number) may be eligible for
exclusion from the website pursuant to section 119.071(4)(d), Florida Statutes, upon written
request and proof that the certified process server qualifies for the exclusion.
SECTION X – COMPLAINTS AND ALLEGATIONS OF IMPROPER CONDUCT
At the discretion of the Chief Judge, the following procedure may be followed upon
receipt of an allegation of improper conduct by a certified process server:
a. The complainant, or any other interested person, shall provide a written letter or
statement of allegations to the Chief Judge, describing the factual basis of the
complaint.
b. Upon receipt of the allegations or complaint, the Chief Judge may request that
Court Administration staff investigate the allegations. This may include
contacting the complainant, the certified process server, and any witnesses.
Alternatively, or additionally, the Chief Judge may issue an Order to Show Cause
requiring the certified process server to reply to the complaint and explain why
s/he should not be removed from the approved list.
c. Based on the facts stated in the complaint and information provided from the
investigation, the Chief Judge may take such action s/he deems appropriate,
including written reprimand, written warnings, suspension of the certified process
server, and/or permanent removal from the approved list. If there is alleged
criminal activity on the part of the certified process server, the Chief Judge may
refer the matter to a law enforcement agency with jurisdiction over the offense.
d. All findings and conclusions from an investigation will be in writing and sent to
the certified process server with a copy to the complainant.
SECTION XI – TERMINATION OF PROCESS SERVER CERTIFICATION
Persons appointed pursuant to this Administrative Order serve at the pleasure of the Chief
Judge. Their certification may be revoked, terminated, or suspended with or without cause at
any time by the Chief Judge. Termination or suspension of the privilege to act as a certified
process server shall be without recourse or legal or equitable remedy against any judge, member
of the judicial staff or employee of Court Administration.
A certified process server may be removed from the list of duly-authorized certified
process servers for malfeasance, misfeasance, neglect of duty or incompetence. Certified
process servers and their employers are advised that the filing of a false affidavit of service is a
criminal act punishable by fine and/or imprisonment as provided by state law. No person shall
act as a certified process server in the Twelfth Judicial Circuit if such person’s name has not