For more information on Direct
Deposit enrollment, check
with your local DWS office today!
If you have questions
regarding your claim for
Arkansas Unemployment
Insurance, contact the DWS
local office nearest to you.
You may choose between
two methods of payment for
your Unemployment Insurance
benefits: debit card or direct
deposit.
Either payment type is safe and
convenient. Choose the type
that is right for you.
To select direct deposit, you
must have an existing personal
checking account or savings
account. Be sure you know
your account and routing
numbers when signing up for
direct deposit.
A personal bank account is not
required for the debit card
program.
IT’S YOUR CHOICE!
A R K A N S A S
D E P A R T M E N T O F
W O R K F O R C E
S E R V I C E S
UI
Direct
Deposit
Your
Unemployment
Insurance
Benefits
Can now be
Directly deposited
Into your
Personal checking
Account or
Savings account.
You can sign up for Direct
Deposit at any local DWS office
when you file your new,
additional or reopened claim
using the DWS self-service
system, EZARC.
Or any time during your
claim by accessing the ArkNet
continued claims system.
Easy to Apply
*** Servicios de Interpretación/Traducción disponibles por medio
de su oficina local. --- Ewōr Jerbal in ukok ikijien jeje im kennaan
ilo opij ko ijo kwoj pād ie. --- Các Dịch Vụ Thông Dịch/Phiên
Dịch có sẵn qua văn phòng địa phương của quý vị.---
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ນຂອງທ
ານໃຫ
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ການນາຍພາສາແລະກາ
ນແປເອກະສານ
--- Interpretation/Translation services available
through your local office.***
FAQs:
Can I change my mind once I have
signed up for direct deposit?
Yes—
no matter whether you have selected
direct deposit or debit card, you can
change the payment type any time
during the life of your claim.
How long does it take for my weekly
benefits to be deposited into my bank
account?
Payment to a direct deposit
account takes about 2-3 days from the
date the payment is processed. For
example, if a payment is processed on
Sunday, it will generally be deposited on
Tuesday into your account. (Holidays
can affect when payments are deposited)
How will I recognize a payment on
my bank statement?
It’s easy! A
benefit payment will be entered as
“ADWS UI Benefit Payment.”
What if I change banks? You can
change your bank information any time
you need. Just access the “Change Your
Payment Option” section on ArkNet
(
www. ArkNet. Arkansas.gov)
FAQs (cont.):
Will anybody at DWS have access to
my personal bank account number?
No — only encrypted information is
transferred to your bank. No one at
DWS has access to your bank account
number or your UI PIN.
UI Direct Deposit — is it right for you?
FAQs (cont.):
What if I had a debit card on a
previous claim? Do I have to use it
when I sign up for a new claim?
No
— just because you had a debit card in
the past doesn’t mean you have to use it
when you file again. You can select
direct deposit as your new payment type
when you file the new, additional, or
reopened claim; or even later during the
claim.
Is there any chance a payment could
be rejected by the bank?
Only if you
have provided an incorrect account
number or have changed banks without
letting us know.
What happens to my payment if it is
rejected?
Payment would automatically
be made to a new debit card or to an
existing debit card if you had one
previously on the same claim. You would
be notified in writing if this transpires.
Can I change my bank information if
it is incorrect?
Of course! Just access
the “Change Your Payment Option”
section on ArkNet and enter the
corrected information. However,
payment may have already been made
to a debit card.
A R K AN S A S
D E P A R T M E N T OF
W O RK F O R CE
S E R V I C E S
UI Direct Deposit —
Safest way to receive
your benefits
More convenient access
Better control over your
money
