Unica Deliver V12.1.6 Release Notes
ii
Contents
Chapter 1. Release Notes................................................. 1
Overview............................................................................1
System requirements and compatibility.........................1
New features.................................................................... 2
Fixed defects.................................................................... 2
Known limitations............................................................ 5
Known issues................................................................... 7
Chapter 1. Release Notes
Contains information about new features, defect xes, and known issues that HCL releases as part of a scheduled software
release.
Overview
Unica Deliver includes the following features.
• Digital Channel Coverage: Seamlessly integrate with an ever-expanding eco system of digital messaging touchpoints,
including: email, SMS and more.
• Unied Omni Channel Experience: Leverage the powerful context and continuity offered by the Unica Platform’s
system of record, ensuring that you reach your customer over the right channel at the right time.
• Flexible Communication Automation: Provides powerful lights-out productivity tools to automate even the most
complicated campaigns and the exibility to build ad hoc campaigns quickly and eciently.
• Powerful Email & Landing Page Analysis: Analyze with a quick and easy preview of data-driven variants and click
through to your landing pages to ensure that your personalization rules are applied perfectly.
• Intuitive A/B Testing: Quickly congure and conduct A/B testing to determine the most effective email design and
message content for your audience.
• Insightful Reports and Analytics: Provides accurate out-of-the-box analytics and engagement insights designed to
demonstrate communication success and marketing results.
System requirements and compatibility
For detailed system requirements, see the Recommended Software Environments and Minimum System Requirements
guide. This document also describes reporting requirements, added support for third-party software, and third-party software
for which support is no longer available.
Unica Deliver operates with Unica Campaign. When you install Campaign, several Deliver components and tables are
automatically installed as part of the Campaign installation. You cannot install Deliver software, system tables, or the
Deliver report pack separately. Installing these components makes the Campaign installation ready to support hosted email.
However, you cannot begin to compose, send, and track email until you subscribe to Deliver.
When you request an Deliver subscription, Unica consults with you to activate your account and establish your reputation as
an email marketer with leading ISPs around the world. You can also choose other channels such as SMS, Push or Whatsapp
and Unica will work with you to establish your account for respective channel. For more information about enabling and
conguring Deliver after you purchase a subscription, see the Unica Deliver Startup and Administrator's Guide.
For more information about installing Deliver with Campaign, see the Unica Campaign Installation Guide and the Unica
Campaign Release Notes®.
Unica Deliver also works seamlessly with Unica Journeys and Unica Interact to deliver messages on required channels. You
can refer documentation of respective product for more information on how to integrate Unica Deliver.
1
Unica Deliver V12.1.6 Release Notes
2
New features
Email subject line analysis
This feature allows user to analyze the subject lines to give precise scoring and active advice using the most
sophisticated Natural Language Processing (NLP) technique. The analysis of email Subject is done across ve
key dimensions (Clarity, Spelling, Spam, Engagement, Concision) and evaluate characteristics like tone and
readability, and provide recommendations for improvement.
HTML editor in Quick builder
HTML editor in Quick builder allows users to edit the HTML contents which were imported as part of zip le.
There will be option to edit the HTML in code view as well as in the design view. HTML code view will provide
the syntax check functionality.
Improvements in Transactional Messaging service
Transactional Messaging service module is enhanced to handle more transactions at a given time. Backend
database for this TMS service is now unied. TMS module now will be deployed in docker container on
kubernetes cluster.
SMS consumption via RML API
SMS consumption count mechanism for RML provider is enhanced to get the real counts from RML. SMS
License consumption will now be tracked and updated to FNO periodically (24 hours) by getting the actual
consumption count including the message part numbers from RML.
Dedicated send mechanism for SMS/WhatsApp/PUSH channel for each customer account
SMS outbound module is enhanced so that all outgoing messages from the customers are now written into
a separate dedicated customer-specic KAFKA topics. With this feature, deliver application can manage the
outbound message easily across all customer partitions.
Axis 1.3 based SOAP API removal
Axis1.3 based SOAP API which was present in commEditor module had security vulnerabilities. To x these
vulnerabilities, all the SOAP APIs from CommEditor were replaced with their corresponding REST APIs
implementation. All the internal communication with the commEditor will now happen over the new REST APIs.
Email Copies
The Email Copies feature retains records of bulk mailers sent by Deliver users. The records are in PDF format
and you can only access records that are not older than 30 days. You can make these copies available for an
external archiving system.
Fixed defects
This section lists xed defects in Unica Deliver, version 12.1.6.
Chapter 1. Release Notes
Table 1. Fixed Defects in 12.1.6
Issue Issue ID Description
When paused, % complete and
Messages per Hour were getting
overlaped under the progress bar.
HMA-353820 When paused, % complete and
Messages per Hour were getting
overlaped under the progress bar.
The field Estimated completion time
was seen when Mailing was paused.
HMA-353818 The field Estimated completion time
was seen even when the mailing was
paused. When mailing is paused, the
string changes to Estimated time
required after resuming mailing.
Estimated completion time was not
getting populated when mailing was
running.
HMA-353817 Estimated completion time was not
getting populated when mailing was
running.
RCT and RLU scripts were not working
after upgrade to 12.1.5.
HMA-353208 RCT and RLU scripts were not working
after upgrade to 12.1.5.
Unknown column 'isStaticLandingPage'
in 'field list' error was getting
displayed.
HMA-352095 For Email and Landing page, Unknown
column 'isStaticLandingPage' in
'field list' error was getting
displayed.
In Deliver 12.1.5, error was
seen when running the utility
switch_config_visibility.
HMA-350868 In Deliver 12.1.5, an error was
seen when running the utility
switch_config_visibility.
There were problems related to blank
landing pages.
HMA-350706 An issue on landing pages was
observed. When customers clicked
on View as web page link, from their
emails, it was landing on a blank
page.
Reports parameter were not greyed
out for Deliver Reports.
HMA-350646 Reports parameter, for selecting
Campaign, were not greyed out for
Deliver reports.
Deliver stored procedure
SP_Populate_SMS_Responses was
failing in MariaDB with the error
Incorrect integer value: 'for column
``.``.`v_resp_last` at row 1.
HMA-350191 Running below Deliver
stored procedures
SP_Populate_SMS_Responses() was
failing with the following error:
org.jkiss.dbeaver.model.sql.DBSQ
LException: Errore SQL [1406]
[22001]: (conn=1538884)
3
Unica Deliver V12.1.6 Release Notes
4
Table 1. Fixed Defects in 12.1.6 (continued)
Issue Issue ID Description
Data too long for column
'v_p_datetime' at row 1
at
org.jkiss.dbeaver.model.impl.jd
bc.exec.JDBCPreparedStatementImp
l.executeStatement(JDBCPreparedS
tatementImpl.java:208)
Email Communication was not getting
published in Quick Builder if the
imported HTML contained a link with
personalization field assigned to an
image.
HMA-349832 Email comunication was not getting
published if the imported HTML had a
code similar to the following example:
<a
href="https://www.google.com/#p
f:name#" target="_blank"><img
class="light-img logo"
style="display: block;
border: none; color: #000000;
font-family: Tahoma, Verdana,
sans-serif; font-size: 14px;"
width="340" height="102"
src="images/logo-macif-avantage
s.png"alt="Macif
Avantages"/></a>
Background images was not working
in the final Email for Imported ZIP.
HMA-349777 If there was a background image
configured in the HTML, which was
imported in Quick Builder, in the final
email the background image was not
getting displayed.
Refer the following example:
<td
style="height:375px;background
-image:url('images/4.jpg');backg
round:url('images/4-.jpg')
no-repeat center top / 532px
375px;background-size:532px
375px;background-position:cente
r
top;background-repeat:no-repeat
;vertical-align:top"
background="images/4.jpg"
height="375">
You could not define dynamic rules in
email communication if you moved
from static landing page to email
communication.
HMA-349719 When user directly navigated to
Email comunication from static
Landing page, user was not able to
add dynamic rules.
Chapter 1. Release Notes
Table 1. Fixed Defects in 12.1.6 (continued)
Issue Issue ID Description
SMSReply: RealTime: Spaces
were replaced with + in
ucc_smsreplymessage table.
HMA-349694 Spaces in SMS reply was
getting replaced with + sign in
ucc_smsreplymessage table if realtime
replies were configured.
No values in A/B test report. HMA-349618 No values in A/B test report.
An error was displayed for Mailing
page if clicked from the Recent menu.
HMA-344560 An Error was displayed for the Mailing
page, if it was clicked from the Recent
menu.
Duplicate SMS was getting sent when
Deliver was configured with Journey.
HMA-335865 Duplicate SMS was getting sent when
Deliver was configured with Journey.
Known limitations
This section lists known limitations in Deliver.
Issue Issue ID Description
Deliver is not supported in Google's
Incognito mode
HMA-313067 Deliver is not supported in Google's
Incognito mode of Chrome browser.
SMS - Single flowchart schedule
cannot be used for email and SMS.
HMA-312518 A single campaign flowchart schedule
can be used to schedule multiple
email mailings but it does not work in
same way with SMS. For SMS, single
flowchart schedule cannot be used for
multiple instances.
Social media icons are not displayed
for "view as webpage" functionality.
HMA-310734 Sometimes, hyperlink functionality is
disabled. Users can see the link name,
but are unable to click it.
Document editor throws locking issue
sporadically.
HMA-307315 A locking issue is sporadically
observed in the Message editor.
Workaround: Copy the content /
mailing and continue.
Partition2Admin is unable to add base
content.
HMA-311117 The application throws an
exception when the user logs in as
Partition2Admin and creates mailings.
5
Unica Deliver V12.1.6 Release Notes
6
Issue Issue ID Description
Users must first create folder and
then create mailings.
Continuous RCT restart attempts on
UNIX™ systems.
HMA-312474 On UNIX™ systems, if the RCT is
running as a daemon and you then
issue the rct.sh start command,
the system continues to attempt to
start the RCT. The expected behavior
is that rct start should exit when
it detects that the RCT is already
running.
This does not happen on Windows™
systems.
Email addresses cannot exceed 64
characters.
HMA-312476 Deliver will not send email messages
that contain a To: address that
exceeds 64 characters (excluding the
domain name).
If a mailing contains email with
addresses over 64 characters long,
the individual email messages will
fail pre-execution validation when you
run the mailing. Deliver will mark the
failed emails as having invalid email
addresses and send the rest of the
mailing.
Navigating away from the Document
Composer ends the session without
saving changes.
HMA-312477 When you are editing an email or
landing page document in the Deliver
Document Composer, navigating to
another page (for example, to view
a mailing tab) ends the Document
Composer session. The system
prompts you to confirm that you want
to leave the page, but it does not
prompt you to save your changes. You
changes are lost if you do not save
the page before you navigate away
from the Document Composer.
Chapter 1. Release Notes
Issue Issue ID Description
To avoid this issue, save your
changes before you navigate away
from the Document Composer.
Known issues
This section lists known issues in Unica Deliver, version 12.1.6.
Table 2. Known Issues in 12.1.6
Issue Issue ID Description
If you pause a mailing event, PDFs of
email copies are not generated.
HMA-358574 If you pause a mailing event, PDFs of
email copies are not generated.
Email/Landing Page: Preview appears
as blank if you use an image linked
with an offer.
HMA-354556 In case of Email or Landing Page,
preview appears as blank if you use
an image linked with an offer.
Problem with background images. HMA-354492 Background images does not load in
Message editor after some time (24
hours). This results in background
images not displaying in the final
mailer.
Workaround: Launch Quick Builder,
load the communication, and then go
back to Message Editor.
Edit mailing schedule: Error in reading
or writing data.
HMA-354087 Edit mailing schedule: Error in reading
or writing data.
HTML content gets distorted in the
final mailer for the mentioned HTML
code on Microsoft Outlook app.
HMA-353956 HTML content gets distorted in the
final mailer for the following HTML
code on Microsoft Outlook app:
<v:image />', <v:textbox>,
<v:rect>
Workaround: If you notice issues in
the final mailer, particularly in the
Microsoft Outlook app, please remove
VML specific tags like: <v:image />,
<v:textbox>, <v:rect>, etc.
Security vulnerability javascript
injection in Message Editor.
HMA-353264 Security vulnerability javascript
injection in Message Editor.
7
Unica Deliver V12.1.6 Release Notes
8
Table 2. Known Issues in 12.1.6 (continued)
Issue Issue ID Description
Icons or emojis do not appear in
emails received by users, if emails are
created using imported templates.
HMA-350468 When using Quick Builder, if you
import HTML files containing emojis
and icons (if emojis or icons are
entered in hexadecimal format), the
final email will not display them.
RLU: Failed to load class
org.slf4j.impl.StaticLoggerBinder
while running RLU.
HMA-349665 When running RLU utility, the following
messages may be displayed:
SLF4J: Failed to load class
""org.slf4j.impl.StaticLoggerBi
nder"".
SLF4J: Defaulting to
no-operation (NOP) logger
implementation.
SLF4J: See
http://www.slf4j.org/codes.html
#StaticLoggerBinder for further
details.
MLog initialization issue: slf4j
found no binding or threatened
to use its (dangerously silent)
NOPLogger. We consider the
slf4j library not found.
Workaround: You can ignore it as this
has no impact.
URL does not gets converted to a
short link if Personalization Fields
exist in the URL
HMA-347128 If you use Message Editor to
create an SMS with URLs having
Personalization Fields, the URLs will
not be shortened in the delivered
SMS.
Workaround: If SMS' has URLs with
Personalization Fields, create the SMS
using Quick Builder.
Landing page preview not working
when published using Message Editor
HMA-345771 Preview for landing pages does not
work in the following scenarios:
Chapter 1. Release Notes
Table 2. Known Issues in 12.1.6 (continued)
Issue Issue ID Description
• when landing pages are
created and published using
Message Editor
• when landing pages are
created in Quick Builder and
published using Message
Editor
SMS delivered from Journey does not
send the latest URL configured in the
SMS template of Unica Deliver.
HMA-344547 SMS delivered from Journey does not
send the latest URL configured in the
SMS template of Unica Deliver.
Workaround:
To add a URL in the SMS template,
create a copy of the original template,
add the URL in it, and use the updated
template in Journey Touchpoint. You
will receive an updated message with
the added link.
In case of Landing Pages, the
attributes getting response is different
for checkbox and radio button type
fields when integrated with Unica
Journey.
HMA-344443 / HMA-342759 /
HMA-342112
Attributes getting response is
different for checkbox and radio
button type fields when integrated
with Unica Journey.
Woraround:
In Unica Journey, the user needs
to configure LP fields one after the
other for checkbox otherwise the
user cannot implement an effective
Decision split with the existing
behavior.
On OneDB database, lots of
SQLWarnings are observed in
deliver_rct.log
HMA-339726 In case of OneDB database, lots
of SQLWarnings are seen in
deliver_rct.log. An example is as
follows:
2022-04-22 20:41:06,861 INFO
C3P0PooledConnectionPoolManager
[identityToken->2we9w9aob175d01n
07qw - Database selected
java.sql.SQLWarning: Database
selected
9
Unica Deliver V12.1.6 Release Notes
10
Table 2. Known Issues in 12.1.6 (continued)
Issue Issue ID Description
at
com.informix.util.IfxWarnMsg.ge
tSQLWarning(IfxWarnMsg.java:117)
~[onedb-jdbc-8.0.0.1-complete.j
ar:8.0.0.1]
at
com.informix.jdbc.IfxSqliConnec
t.addWarning(IfxSqliConnect.java
:2237)
~[onedb-jdbc-8.0.0.1-complete.j
ar:8.0.0.1]
at
com.informix.jdbc.IfxSqliConnec
t.setWarnings(IfxSqliConnect.jav
a:4076)
~[onedb-jdbc-8.0.0.1-complete.j
ar:8.0.0.1]
Workaround:
You can ignore the warnings as they
have no impact.
Out-of-the-box Built-in Landing pages
are not displayed for Partition2 user.
HMA-338362 Out-of-the-box Built-in Landing pages
are not displayed for partition2 user or
users that do not belong to partition1.
Workaround:
Contact HCL support to receive
assistance in activating out-of-the-box
Built-in Landing pages for multiple
partitions.
SMS delivered from Journey does not
send the latest URL configured in the
SMS template in Deliver
HMA-338279 SMS delivered from Journey does not
send the latest URL configured in the
SMS template in Deliver.
Workaround:
To add a URL in SMS template, create
a copy of the original template, add
the URL in it, and use the updated
template in Journey Touchpoint. This
results in an updated message the
added link.
Search results do not appear for ASCII
name and English characters
HMA-338249 In Select a Communication dialog,
for the Communication to search
field, the search does not display
Chapter 1. Release Notes
Table 2. Known Issues in 12.1.6 (continued)
Issue Issue ID Description
results if the search query contains a
combination of non-ASCII name and
English characters.
Error converting data type nvarchar
to bigint appears when executing
drop scripts for GDPR on SQL server
database
HMA-337904 On Microsoft SQL Server database,
the GDPR DELETE query throws the
following error:
Error converting data type
nvarchar to bigint.
Workaround:
For Microsoft SQL Server, from the
GDPR delete script, replace:
SELECT CustomerID INTO
{Temp_Table} FROM
<Campaign_Schema>.dbo.UA_Contac
tHistory WHERE 1 = 0;
by:
SELECT cast(CustomerID
as nvarchar) CustomerID
INTO {Temp_Table} FROM
<Campaign_Schema>.dbo.UA_Contac
tHistory WHERE 1 = 0;
After the replacement, save the script
and execute it.
Image preview not working for built-in
landing page
HMA-337748 For built-in preference landing pages,
the image preview is not working for
toggle block, dropdown, textarea, and
button.
All the simple and In App Push
communications created in Quick
builder are listed and displayed in
Message Editor.
HMA-333372 All the simple and In App Push
communications created in Quick
builder are listed and displayed
in Message Editor. You should
avoid opening or updating this
communications from Message
Editor as this will lead to issues.
For In App Push communication,
videos browsed from Content picker
does not get added or loaded on
Safari.
HMA-334105 When user creates an In App push on
Safari and adds videos from Content
picker, the videos do not add or get
loaded.
11
Unica Deliver V12.1.6 Release Notes
12
Table 2. Known Issues in 12.1.6 (continued)
Issue Issue ID Description
Workaround: Use chrome on Mac to
create In APP Push having videos or
use public videos on Safari and do not
add from Content picker.
Thumbnail generated content is not
clear in IE browser.
HMA-332554 It is a browser specific compatibility
issue, in which IE 11 does not support
image with letters or words in it when
compressed. So, the images get
distorted.
Some videos may not play in final In
App Push notification in Android or
iOS devices
HMA-333918 Some videos may not play in an In
App Push notification received on
Android or iOS devices.
Workaround : Videos must be
formatted according to codec
required by such device so that they
can play. The general requirements
for videos to play on Android or Ios
devices are h264 encoding. Only
MP4 / H264 videos are supported for
In APP Push notifications, youtube
videos public links are not supported.
|
CTRL + Z operation changes selected
personalization field to undefined in
email, SMS, and Push
HMA-334051 On performing CRTL+Z, the selected
personalization field changes to
undefined in email, SMS, and Push.
Do not do Ctrl + Z, otherwise you may
face issues|.
Two delivered responses for a In
APP Push sent - push.delivered and
inApp.delivered
HMA-333512 For every In App push delivered,
two response events are received.
For example – If "In APP Push"
communication is sent to one user
and it is delivered then we will get
two delivered responses for this one
recipient, that is, push.delivered and
inApp.delivered in uace_mobileevent
campaign system table and also two
delivered responses are displayed
Chapter 1. Release Notes
Table 2. Known Issues in 12.1.6 (continued)
Issue Issue ID Description
on Push Message Summary Report
for In APP Push Mailing. Also,
custom responses for In APP
Push are not supported for Push
Message Summary Report. This is not
applicable to Simple Push.|
User is not able to log in to Platform
after upgrade to 12.1.3, in case
Deliver is configured.
HMA-330433 Execute the following query on
Platform database.
select * from usm_role_role_map
where role_id = (select ID from
usm_role where name='Deliver_admin'
and application=101 and
partition_id=<>)
Specify actual partition id in above
query, default for partition1, partition
id =1, it varies for multiple partitions.
If above result in more than one
row, contact HCL support to help in
executing the following delete query.
Delete one of the duplicate record of
"Deliver_admin" role by running below
query.
delete from usm_role_role_map
where role_id = (select ID from
usm_role where name='Deliver_admin'
and application=101 and
partition_id=<>) and
parent_role_id=<partition_id>
For example , for partition id =1
delete from usm_role_role_map where
role_id = (select ID from usm_role
where name='Deliver_admin' and
application=101 and partition_id=1)
and parent_role_id=1
13
Unica Deliver V12.1.6 Release Notes
14
Table 2. Known Issues in 12.1.6 (continued)
Issue Issue ID Description
An error occurred while linking offer
to the content in Google Chrome
browser.
HMA-318695 An error occurred while linking offer
to the content in Google Chrome
browser due to"sameSite" security
feature introduced by Google for
Chrome browser.
Workaround: Offer integration, that is,
assigning Campaign offers to content
(either in Quick Builder or in existing
Message Editor) will work on Chrome
and Safari browsers with the following
settings depending on the application
server where Campaign is deployed.
•
If Campaign is deployed in
Websphere. Offer integration
works only if Campaign
is configured for SSL and
WebSphere version is 8.5.5.18
or higher along with the
following settings.
◦ Create the following
custom property
on WAS admin
console at Enterprise
Applications >
Campaign war >
Session management
> Add NewCustom
property.
Custom
Property Name:
CookieSameSite
Custom Property
value: None
◦ Restart WebSphere.
•
If Campaign is deployed in
Tomcat: Offer integration
works only if Campaign is
Chapter 1. Release Notes
Table 2. Known Issues in 12.1.6 (continued)
Issue Issue ID Description
configured for SSL along with
the following settings.
◦ Add the following
sameSiteconfiguration
in context.xml file for
Tomcat.
<CookieProcessor
sameSiteCookies="None
"/>?
◦
Restart Tomcat.
• If Campaign is deployed in
JBOSS or WebLogic: Offer
integration works if Campaign
is configured for SSL and only
in IE11 and Safari. It will not
work on Chrome.
Images donot display in email and
onlyDeliver CMS issupported for Offer
integration.
HMA-324983 In Quick Builder, the images from
CMS other thanDeliverCMS do not
display in email, if link is assigned
to those images. Also, with offer
integration, no CMS other than Deliver
CMS is supported.
Unable to access Message Editor or
Quick Builder on Safari browser.
HMA-324964 Users are unable to access Message
Editor or Quick Builder on Safari
browser.
Workaround: To access Message
editor or Quick Builder in Safari
browser, apply the following settings
in Safari browser.
1. Navigate to Safari>
Preferences > Privacy tab.
2. Deselect first cross site check
box.
3. Relaunch Safari.
15
Unica Deliver V12.1.6 Release Notes
16
Table 2. Known Issues in 12.1.6 (continued)
Issue Issue ID Description
Extra rows as universal link gets
added inucc_containerURLtable, if
URL conditioning is done in email.
HMA-325523 If URL conditioning is implemented
in email, then some extra rows gets
populated in ucc_container URL table
which may impact Detailed link by cell
report and Detailed link report.
On Safari browser background
screen gets distorted, when you
choose image while creating Push
communication in Quick Builder.
HMA-325498 On Safari browser, the background
screen gets distorted, when you
choose image while creating Push
communication in Quick Builder. This
is the background screen which gets
distorted hence you can ignore this.
No global search for communications
in Quick Builder.
HMA-323184 Communications searched in Quick
Builder is not global, the search is only
applied on the selected folder.
Interoperability :Email comunications
created, edited or saved in legacy
Message Editor are not supported in
Quick Builder.
You can observe some issues if
the email communications created,
edited, or saved in legacy Message
Editor is opened in Quick Builder.
Interoperability :Droppable zone is
not displayed for duplicated block
and they cannot be edited in legacy
Message Editor as well.
HMA-323244 In Quick Builder while creating email
communications, if a droppable
zone is added and if the same email
communication is opened in legacy
Message Editor, then droppable zone
for duplicate block is not displayed
and they cannot be edited as well.
Interoperability :Formating issues for
Image tool box in legacy Message
Editor.
HMA-323218, HMA-323234 If border, width, and radius is applied
to an image while designing email
in Quick Builder and if same email is
opened in the legacy Message Editor,
the border, width, and radius are not
displayed.
While designing email in Quick
Builder, if a value isprovided for the
width of an image and if the same
email is opened in legacy Message
Editor, the width is always shown
Chapter 1. Release Notes
Table 2. Known Issues in 12.1.6 (continued)
Issue Issue ID Description
as 100%, although user can edit it
manually.
While designing an email in Quick
Builder, if a link is provided to an
image and if the same email is
opened in legacy Message Editor, the
image is not displayed.
While designing an email in Quick
Builder, if an imageis added and if the
same email is opened in the legacy
Message Editor, then a link with "#" as
a value gets assigned to the image.
Sometimes, you may observe issues,
if emails are saved and published in
the legacy Message Editor which were
designed in Quick Builder.
17
