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With respect to the carriage of baggage, the liability of Alliance Air in the case of
destruction, loss, damage or delay shall be limited to Rs. 20,000/- (Rupees Twenty
Thousand Only) for each Customer unless the Customer has made, at the time when
the Checked Baggage was handed over to Alliance Air, a special declaration of interest
in delivery at destination and has paid a supplementary sum, if so required. In that case,
Alliance Air shall be liable to pay a sum not exceeding the declared sum, unless it
proves that the declared sum is greater than the Customer‟s actual interest.
12.4 If Alliance Air proves that the damage was caused or contributed to by the negligence of
or other wrongful act or omission of the person claiming compensation, or the person
from whom he or she derives his or her rights, Alliance Air shall be wholly or partly
exonerated from its liability to the claimant to the extent that such negligence or wrongful
act or omission caused or contributed to the damage.
12.5 Customers are solely responsible for the carriage of their handbag / personal belongings
and Alliance Air will not be liable for any loss/damage of their hand baggage or any
Unchecked Baggage / personal belongings as such baggage/ belongings are not within
the custody or control of Alliance Air.
12.6 Liability for loss, delay or damage to cargo is limited under the provisions of Carriage by
Air Act, 1972 and the rules framed thereunder with certain exceptions, adaptations,
modifications etc. as notified by the Ministry of Civil Aviation, Government of India, and
as amended from time to time.
With respect to the carriage of cargo, the liability of Alliance Air in case of destruction,
loss, damage or delay is limited to a sum of Rs. 450/- (Rupees Four Hundred and Fifty)
per kilogram, unless the consignor has made, at the time when the package was handed
over to Alliance Air, a special declaration of interest in delivery at destination and has
paid a supplementary sum, if so required. In that case, Alliance Air shall be liable to pay
a sum not exceeding the declared sum, unless it proves that the sum is greater than the
consignor's actual interest in delivery at the destination
12.7 Liability for damage occasioned by delay in the carriage by air of persons islimited under
the provisions of Carriage by Air Act, 1972 and the rules framed thereunder with certain
exceptions, adaptations, modifications etc. as notified by the Ministry of Civil Aviation,
Government of India, and as amended from time to time.
In the case of damage caused by delay in carriage of persons in the carriage by air of
Customer by Alliance Air, the liability of Alliance Air for each Customer is limited to Rs.
80,000/- (Rupees Eighty Thousand Only) per Customer. Nevertheless, Alliance Air shall
not be liable for damage occasioned by delay if it proves that it and its servants and