Unica Campaign V12.1.3 Release Notes
Contents
Chapter 1. Release Notes for version 12.1.3..................................................................... 1
System requirements and compatibility..............................................................................1
Prerequisites for using Unica Campaign..................................................................... 1
Unica Campaign documentation roadmap.................................................................2
New features and changes in version 12.1.3......................................................................7
Fixed defects in Unica Campaign........................................................................................ 9
Known issues in Unica Campaign..................................................................................... 12
Known issues in Optimize.................................................................................................. 28
Known limitations in Unica Campaign...............................................................................33
Known limitations in Unica Optimize.................................................................................47
Chapter 1. Release Notes for version 12.1.3
Contains information about new features, defect xes, and known issues in Unica Campaign
and Optimize that HCL releases as part of a scheduled software release.
System requirements and compatibility
Unica Campaign is part of the Unica suite of products. Unica Campaign version 12.1.3
requires Unica Platform 12.1.3
Where to nd complete system requirement and compatibility information
For a list of Unica product versions compatible with this product and a list of third-party
requirements for this product, see the Recommended Software Environments and Minimum
System Requirements document.
You can also access this document by selecting Help > Product documentation when you
are logged in to Unica.
Prerequisites for using Unica Campaign
Before you begin using Unica Campaign, conrm that your environment meets the following
requirements.
• For an improved user experience, use at least a 21" screen.
• For an improved user experience, set your screen resolution to 1600 x 900. Lower
resolutions can result in some information not being properly displayed. If you use a
lower resolution, maximize the browser window to see more content.
• A mouse is best for navigating in the user interface.
• Do not use the browser controls to navigate. For example, avoid using the Back and
Forward buttons. Instead, use the controls that are in the user interface.
• If pop-up blocker (ad blocker) software is installed on the client machine, Unica
Campaign might not function properly. For best results, disable pop-up blocker
software while running Unica Campaign.
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 2
• Ensure that the technical environment meets the minimum system requirements and
the supported platforms.*
• The correct browser and versions must be used.*
• Clear the browser cache after upgrading or applying any x pack. This only needs to
be done once, after the application is updated.
•
If you use Internet Explorer (IE) with Unica Campaign or any module that uses
Unica Campaign owcharts (Unica Deliver, Unica Optimize, Unica Interact, Unica
Collaborate): To log in multiple times to view side-by-side information, open IE and log
in to Unica. Then select File > New Session in the IE menu bar. In the new IE browser
window, log in to Unica as the same or a different user.
Important: Do not use any other method to open multiple sessions. For
example, do not open a new tab; do not open another browser session from
the Start menu or desktop icon; and do not use File > New Window in IE.
These methods can corrupt information that is shown in the application.
*For details on the items indicated by an asterisk, see the Unica Recommended Software
Environments and Minimum System Requirements.
Unica Campaign documentation roadmap
Unica Campaign provides documentation and help for users, administrators, and
developers.
Table 1. Get up and running
Task Documentation
Find out about new features, known
issues, and limitations
Unica Campaign Release Notes
Learn about the structure of the Unica
Campaign system tables
Unica Campaign System Tables and Data Dictio
nary
Install or upgrade Unica Campaign One of the following guides:
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 3
Table 1. Get up and running (continued)
Task Documentation
• Unica Campaign Installation Guide
• Unica Campaign Upgrade Guide
Unica Insights Reports for Unica
Campaign
Unica Insights Installation and Configuration Guide
Implement the IBM Cognos® reports
provided with Unica Campaign
Unica Reports Installation and Configuration Guide
Table 2. Congure and use Unica Campaign
Task Documentation
• Adjust configuration and securi
ty settings
• Prepare Unica Campaign for
users
• Run utilities and perform main
tenance
• Learn about integrations
Unica Campaign Administrator's Guide
• Create and deploy marketing
campaigns
• Analyze campaign results
Unica Campaign User's Guide
Improve flowchart performance Unica Campaign Tuning Guide
Use Unica Campaign functions Macros for HCL Unica
Table 3. Integrate Unica Campaign with other HCL products
Task Documentation
Integrate with Acoustic Campaign and Acoustic Integration Guide for IBM
Marketing Cloud
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 4
Table 3. Integrate Unica Campaign with other HCL products (continued)
Task Documentation
Integrate with Coremetrics Unica Campaign Administrator's Guide: How to
configure the integration
Unica Campaign User's Guide: Targeting IBM Digi
tal Analytics segments in Campaigns
Integrate with Unica Plan Unica Plan and Unica Campaign Integration Guide
Integrate with Opportunity Detect Unica Campaign Administrator's Guide: How to
configure the integration
Opportunity Detect Administrator's Guide and Op
portunity Detect User's Guide: How to administer
and use the product
Integrate with Unica Deliver Unica Campaign Installation and Upgrade guides:
How to install and prepare Deliver components in
the local environment.
Unica Deliver Startup and Administrator's Guide:
How to connect to the hosted messaging re
sources.
Unica Campaign Administrator's Guide: How to
configure offer integration.
Integrate with IBM SPSS Modeler Ad
vantage Enterprise Marketing Man
agement Edition
Unica Campaign and IBM SPSS Modeler Advan-
tage Enterprise Marketing Management Edition In-
tegration Guide
Integrate with IBM WeatherFX. You can integrate IBM WeatherFX with Campaign
so that you can pull weather events into your mar
keting campaigns. Unica Campaign version 9 and
version 10 users can integrate with WeatherFX by
using the UBX toolkit.
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 5
Table 3. Integrate Unica Campaign with other HCL products (continued)
Task Documentation
Integrate with Unica Director. Unica Director Installation Guide: You can inte
grate Unica Director with Campaign so that you
can get status of all the running/completed/failed
flowcharts, migrate Campaigns from one Unica
Campaign environment to other, download/delete
flowchart logs etc.
Integrate with Journey Unica Campaign can integrate with Journey so that
a continuous communication with users can be es
tablished based on the inputs from Campaign.
Refer Campaign Administrators guide > Unica
Campaign and Unica Journeys integration
Integrate with Link Unica Campaign uses Link capabilities of connec
tors which include the configuration and provision
ing to connect to any delivery channel.
Refer Campaign Administrators guide > Unica
Campaign and Unica Link integration
Note: Additional integrations may be available that are not listed in this table.
Table 4. Develop for Unica Campaign
Task Documentation
Use the REST API See the Unica Campaign REST API
Use the SOAP API • See the Unica Campaign SOAP API Specifi
cation
• JavaDocs in devkits\CampaignSer-
vicesAPI
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 6
Table 4. Develop for Unica Campaign (continued)
Task Documentation
Develop Java™ plug-ins or com
mand-line executables to add valida
tion to Unica Campaign
• See the Unica Campaign Validation PDK
Guide
• Java-docs in devkits\validation
Table 5. Get help
Task Instructions
Open online help When using the Unica Campaign application:
1. Choose Help > Help for this page to open a
context-sensitive help topic.
2. Click the Show navigation icon in the help
window to display the full help.
You must have web access to view context-sensi
tive online help. Contact Support for more infor
mation about accessing and installing Knowledge
Center locally for offline documentation.
Get PDFs When using the Unica Campaign application:
• Choose Help > Product documentation to
access Unica Campaign PDFs.
• Choose Help > All Unica documentation to
access all product PDFs.
• Click the links for PDFs during the installa
tion process.
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 7
New features and changes in version 12.1.3
Unica Campaign 12.1.3 includes a number of new features and changes. These are listed
underneath.
For a list of newly supported and discontinued platforms, see the Recommended Software
Environments and Minimum System Requirements guide.
Upgrade Paths
Unica Campaign supports the following upgrade paths:
• 12.1.x
→
12.1.3
• 12.1.0.x
→
12.1.3
Customers on versions earlier than 8.6.x must:
• perform a Fast Upgrade from existing version to version 8.6.0 (for more information,
see HCL Unica 8.6.0 Fast Upgrade Guide).
• perform a Fast Upgrade from version 8.6.0 to version 12.1.0 (for more information,
see HCL Unica 12.1.0 Fast Upgrade Guide).
• perform an in-place upgrade from version 12.1.0 to version 12.1.3.
Customers on versions earlier than 11.1.x.x can:
• perform a Fast Upgrade from existing version to version 12.1.0 (for more information,
see HCL Unica 12.1.0 Fast Upgrade Guide).
• perform an in-place upgrade from version 12.1.0 to version 12.1.3.
Customers on versions 11.1.x.x/12.0.x.x can use one of the following options for upgrade:
•
Option 1
◦ perform an in-place upgrade from existing version to version 12.1.0.
◦ perform an in-place upgrade from version 12.1.0 to version 12.1.3.
•
Option 2
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 8
◦ perform a Fast Upgrade from existing version to version 12.1.0 (for more
information, see HCL Unica 12.1.0 Fast Upgrade Guide).
◦ perform an in-place upgrade from version 12.1.0 to verison 12.1.3.
Log4j Security vulnerability xes
Unica v12.1.3 now uses log4j v2.17.1. This version addresses the critical vulnerabilities
identied in log4j. It includes the security xes mentioned in the following Unica
Knowledge base article:
https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0095491
For more details related to the xes in log4j 2.17.1, see https://logging.apache.org/
log4j/2.x/security.html.
Campaign's association and adherence to Contact Central Regional
Preference
In V12.1.3 Unica Campaign, now user can associate Contact Central regional preference
with Campaign. This will help Deliver adhere to quiet hours dened by customer in Contact
Central.
Disable 'Replace All' in Mail-List Process box - Log tab
In V12.1.3 Unica Campaign, in Mail list and Call list Process Box default ability to 'Replace
All' can be disabled/enabled based on conguration parameter.
Segment Update Alert
In V12.1.3 Unica Campaign, on Segment summary screen user can get information of
Campaigns and owcharts currently using this segment. Also, if user try to alter the
owchart having a 'CreateSeg' Process Box, then they are alerted with a message stating
the impact.
Fetch Response Date time from Deliver Landing Page in Extract PB
In V12.1.3 Unica Campaign, its possible to use response date time in subsequent process
box of extract PB when deliver landing page is used as an input in extract PB.
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 9
'For Every value of' option in Optimize Rules
In V12.1.3 Unica Campaign, Min/Max # offers and Max # duplicate rules will have an option
For Every value Of <Attribute> which can be used to reduce overhead of creating multiple
rules or adding multiple conditions while creating rule achieving the same result.
Oracle ODBC support
Unica Campaign offers Oracle ODBC support this would be actively supported in upcoming
releases as well the support would be available from 12.1.0.4.
Fixed defects in Unica Campaign
The following defects were xed in Unica Campaign 12.1.3.
Issue ID Description
HMA-332193 Interact List Process Box does not save
the assigned Offer when Maillist is used
HMA-336284 Multiple SQL statements separated by se
mi-comma under pre/post sql in SELECT
process box hangs the flowchart
HMA-330161 Compare with Function MONTHOF failed
HMA-334199 v12.1.2 : SQL Server : Getting error"In
valid column name 'NOT_CONTACTED_
RESPONDERS'" for Campaign Response
Trend report
HMA-334403 VERSION : acUpgradeTool Errors while
upgrading from 12.1 to 12.1.1 - SQL Serv
er Specific
HMA-331136 Extract process box gets unconfigured
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 10
HMA-333774 IE: 12.1.2: Selected category data is not
highlighted in Cell variable crosstab re
port
HMA-326515 Process box configuration and Flowchart
options are Blank
HMA-333951 Sometimes, when unica_acsvr exists, a
core dump is generated
HMA-335372 Snapshot PB having issues in export to
Extract Table
HMA-335371 Export to Extract Table functionality is not
working in Snapshot PB.
HMA-336894 Save button on custom macro only click
able at bottom
HMA-334572 While remaping tables getting blank val
ues for Audience fields.It should not show
blank for already mapped tables
HMA-330613 Documentation Help URL was not work
ing for French and German locales
HMA-330562 Campaign kafka template was missing
for Docker
HMA-334924 PostgreSQL as Campaign system DB
causing issue with integer to Boolean
conversion
HMA-333933 PRE : V12.1.2 :Campaign - Offer assigned
in ML after deletion gets retired but is
shown as blank in ML Treatment tab
HMA-333834 PRE: "Uncaught Type Error" While Access
ing "Schedules" From Optimize Sessions
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 11
HMA-334657 No Scrollbar Available In "User Roles And
Permissions" Page
HMA-335531 Beta: Interact session flowchart - Snap
shot PB does not allow to map table.
HMA-334744 REGRR-New Fields in ILPB gets removed
when umapped or selected and clicked <<
HMA-333872 In case of Google BigQuery re-mapping
an existing table, the source table was not
getting auto-populated.
HMA-335058 Duplicate flowcharts observed as Cam
paign is not only looking at UA_FLOW
CHART.TEMPFLAG=0
HMA-326459 NULL values in the output list even if Sin
gle NULL value in the Audience eld
HMA-330431 Campaign Offer reports show incorrect
data when SAME offer is used in Cam
paign as well as Journey
HMA-329442 Clear instruction in case of fast upgrade
to FP
HMA-332412 CS0258292 : Flowchart process crash
ing when %Z is used with DATE_FORMAT
macro stored within a Derived eld
HMA-324901 Email PB failing with error 21901 when
using & in From Name eld in Content
Customization
HMA-334145 Flowchart process endless looping on
SRecordTableAccess:InitUserQuery
HMA-337683 VERSION - Teradata to hive snaphot issue
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 12
HMA-334596 [Doc]: Fix Unica Campaign 12.1.0 HTML
Help search issue
Known issues in Unica Campaign
Unica Campaign 12.1.3 includes the following known issues.
Issue ID Description
HMA-327170 For Docker environment, getting a "Failed
to load data" error on Schedule manage
ment page if user continuously clicks on
pagination (Next button).
HMA-326854 Incorrect date format written to UA_OF
FERHISTATTRIB from mail list process
box
HMA-331085 Documentation - Docker : Use -async op
tion while running ACOOptAdmin utility
HMA-338254 BigQuery database : Cell size limit caus
ing the Flowchart to hang
HMA-337564 BigQuery : table mapping, default string
size is taken as Maximum
HMA-330433 User is not able to login to platform after
upgrade to 12.1.1 in case Deliver is con
figured.
Resolution
Execute below query on Platform data
base :
select * from usm_role_role_map where
role_id = (select ID from usm_role where
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 13
name='Deliver_admin' and applica
tion=101 and partition_id=<>)
Specify actual partition id in above query ,
default for partition1 , partition id =1 , it
varies for multiple partitions.
If above result in more than one row , con
tact HCL support to help in executing be
low delete query - delete one of the du
plicate record of *D*eliver_admin role by
running below query :
delete from usm_role_role_map where
role_id = (select ID from usm_role where
name='Deliver_admin' and applica
tion=101 and partition_id=<>) and paren
t_role_id=<partition_id>
For example , for partition id =1 ,
delete from usm_role_role_map where
role_id = (select ID from usm_role where
name='Deliver_admin' and applica
tion=101 and partition_id=1) and parent_
role_id=1
HMA-306326 JNDI creation for Campaign installer with
Informix database and Websphere appli
cation server is not creating JNDI with
correct details. Create JNDI connection
manually in websphere with Informix re
ferring to the Campaign Installation guide.
HMA-306329 JNDI creation for Campaign installer with
Informix database and Tomcat applica
tion server is not creating JNDI with cor
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 14
rect details.Create JNDI connection man
ually in Tomcat with Informix referring to
the Campaign Installation guide
HMA-332306 Jboss7.3 : Getting "UT005023: Excep
tion handling request to /unica/servlet/
ScheduleProcessor: java.lang.NoClass
DefFoundError: oracle/sql/BLOB" error
when user tries to schedule Campaign
flowchart.
Resolution:
Run the below command to make the
module global using jboss-cli.sh/bat
_/subsystem=ee:write-attribut
e(name=global-modules,value=[
{name=com.oracle.jdbc}
]_
OR
1. In <JBOSS_HOME>/standalone/config
uration/standalone.xml searched module
name for driver.
<driver name="oracledriver" module="ora
cle.jdbc">
<xa-datasource-class>oracle.jdbc.Oracle
Driver</xa-datasource-class>
</driver>
2. Then add the below statement under
neath <subsystem xmlns="urn:jboss:do
main:ee:4.0"> to make the module name
global.
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 15
<global-modules>
<module name="oracle.jdbc"/>
</global-modules>
3. Restart JBOSS server.
HMA-333252 Troubleshooting tip for Campaign Flow
chart not opening from Schedule manage
ment page.
Resolution:
Navigate to Affinium|Campaign|naviga
tion
Change the below parameter
flowchartDetailPageURI=='flowchartDe
tails.do?campaignID=&id=' to 'flowchart
Details.go?campaignID=&id='
HMA-334488 PRE: Java Illegal Argument Exception
While Saving Smart Offer List
HMA-334489 UI Dropdown Alignment Gets Disturbed If
we use "Spacebar" to open a dropdown
HMA-310343 Campaign flowcharts with old eMessage
process box will not work in v12.1.2.
HMA-312109 Campaign upgrade installation from 12.0
to 12.1.2 completed with 3 nonfatal error.
HMA-300159 HTTP Communication error occurs, while
saving flowchart if Unica Platform and
Campaign applications are using the
same JNDI. It is suggested to use sepa
rate JNDIs for Platform and Campaign ap
plications.
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 16
HMA-295574 Deployment of Campaign application in
wWebSphere application server failed
due to java.lang.NoClassDefFound-
Error: javax.el.ELManager. Users
are required to copy javax.el-3.0-
.1b11.jar in the Websphere application
servers lib directory. They can download
javax.el-3.0.1-b11.jar from https://
mvnrepository.com/artifact/org.glass
fish/javax.el/3.0.1-b11.
HMA-311916 Journey Process box: Searching in Jour
ney PB retains its last search string. User
need to manually clear the search criteria.
HMA-306110, HMA-306108 While deploying or starting Campaign ap
plication, it throws errors related to mod
ule-info.class, and warning related to ob
solete hibernate namespace. These can
be ignored.
HMA-304803 Getting "jcc][t4][10217][10310][4.14.111]
Connection read-only mode is not en
forceable after the connection has been
established." warnings in WebSphere con
sole log. No impact on application side.
These can be ignored.
HMA-306095 Production documentation links on Cam
paign installer are broken. See the docu
mentation available along with product in
stallers.
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 17
HMA-312150 Journey Process box: Search in Associ
ated Journyes with multiple words is not
working.
HMA-310126 eMessage instances in Campaign unin
stall folder – these can be ignored. Unica
no longer support eMessage.
HMA-312299 Campaign or Platform navigation url
when contains default http or https port
then recent menu’s does not work. If you
are using default http (80) or https (443)
ports in navigation url please remove
them.
HMA-312231 Campaign swagger APIs will not work on
ly on swagger page when marketing plat
form login method is set to Web Access
control.
HMA-303532 With MariaDB as system database Opti
mize, Maillist or Calllist process box exe
cution fail with error 10646. You must en
able In DB Optimization in flowchart ad
vance settings to resolve this error.
HMA-13460 When the Export to File option is
unchecked on the Fulfillment tab of the
Mail List process, the Summary File op
tion is enabled but should not be.
HMA-175825 When defaultBehaviorWhenOutputTo-
File is set to Create New File, it works
only when you select a new output (ex
port) le for the rst time. If you try to
change the existing output le and select
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 18
a new output le, then the option Append
to Existing Data gets selected by de
fault. It can be changed manually to Cre-
ate New File.
APAR 198495, PO05293, 198494 For a custom macro, if a user account
has assigned as Not Granted permission
for a stored object (Custom Macros, Flow
chart Templates, Stored Derived Fields,
etc.), the custom macro can be used to
edit, delete, add, move all stored objects
regardless of permissions.
HMA-204347 LARGE_DATA: Browser Crash - Mail List
process box with 700 segments - Save
with 512 offers to each segment.
HMA-211253 File-based input with multiple columns
containing date in different format does
not read the date correctly.
HMA-212890 Boolean type column on Amazon Redshift
is recognized as 'Test' eld type in table
mapping.
HMA-220474 When the column name of the source
table contains Non-ASCII characters
and is long (probably longer than 10 x
3bytes characters in UTF8), the Snapshot
process does not run because the temp
table is not created.
HMA-220705 Profiling count for Dimension table elds
is incorrect and profiling percentage is
displayed as 100% even if profiling is in
progress.
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 19
APAR 222047, PO06172, 222049 Unica Campaign extract process does not
write to DB2 database when flowchart is
configured with two extract processes
and the second extract process contains
a derived eld that uses French accent
ed characters in the name of the derived
eld.
APAR 225568, PO06304, 225572 temptablepostexecutionsql is not run
when selecting coremetrics segment.
HMA-230340 Inconsistent behavior for the Mail list
process is observed when the data filter
is assigned to Effective date on the Pa
rameters tab in a new Mail list process
when compared to an edited existing Mail
list process. The Mail list process does
not output a datetime derived eld in the
output log le. Changing the effective
date parameter values might cause exe
cution failure of the Mail list.
HMA-230606 In a flowchart where elds are extracted
and used in a Mail list process, the elds
under Extract Node on the Personaliza
tion tab of the Mail list process are differ
ent before and after running the process.
HMA-231859 While using the Chrome browser, it takes
around 20 seconds to respond while load
ing the Personalization tab of the Mail
list process if it contains large number of
treatments and offers assigned. For ex
ample, a Mail list process with 250 cells,
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 20
each cells with multiple offers, each offer
having multiple attributes.
HMA-232502 A Mail list performance issue occurs
when the user changes the input in any
way and there is a delay when initially
switching tabs. After the user changes
the input and switches to the Treatment
or Process tab for the rst time, there is
a delay of around 10-15 seconds depend
ing on the number of inputs selected. Af
ter this initial delay, there is no delay until
the input is changed.
HMA-232835 The Campaign application performance
is affected and sometimes an exception
error message is displayed on the Cam
paign pages when the application is used
for a longer time (some days) with contin
uous usage. You must restart your Cam
paign web application and Campaign Lis
teners.
HMA-238789 While using the Chrome browser, when a
user opens a Mail list with 600 cells hav
ing multiple offers assigned to each cell,
the application stops responding. While
using the Internet Explorer 11 brows
er, nothing is displayed in the Mail list
process box.
HMA-239142 When the Audience process fails because
of an incorrect Count filter expression,
and the user removes the filter expres
sion, adds a Condition, and runs the Au
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 21
dience process again, the process fails.
The Condition is not considered and in
stead the previous Count filter expression
is used resulting in the failure. To run the
Audience process successfully, you must
re-open the Audience process configura
tion window, click the Condition, Save and
Close. The Audience process now consid
ers the Condition and runs successfully.
HMA-271642 A "Please wait....." message is dis
played multiple times in console mode in
stallation while upgrading from version
10.1 and also for new Installation
HMA-271676 The Extract table on the DB2 and Oracle
databases is not deleted when In-DB opti
mization is unchecked.
HMA-272253 The Campaign application performance
is affected when a user opens the Table
mapping window and more than 500 ta
bles are mapped.
HMA-2968 Hot keys are not implemented on most of
the windows. In the Dojo implementation
it is not possible to use keyboard short
cuts to activate certain functions. Instead
the user must click buttons.
HMA-PMR 266519, 75262 Clicking Return to previous page distorts
the user interface in some cases. Use
the links within the products to navigate,
rather than the browser controls.
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 22
N/A When Unica Campaign is deployed in
an application server cluster environ
ment with 80 port, the Campaign nav
igation URL should not contain this
port number. For example: http://
<host>.<domain>:80/ Campaign should
be changed to http://<host>.<do-
main>/Campaign. Change the value of the
serverURL property under Campaign|nav
igation on the Settings > Configuration
page.
N/A Mail List process box gets unconfig
ured with error "31606: History table are
changed" on Flowchart run.
1. There is no issue if the history ta
bles are mapped prior to building
a flowchart and adding a Mail List
process.
2. If you do not follow step 1, you can
still map the history tables after the
error appears. If you edit the flow
chart and configure the process
box, the process will run.
N/A After migrating non-ASCII data to Cam
paign, in some cases you cannot open
Campaign flowcharts on the target sys
tem. Session flowcharts open successful
ly. To work around this issue, remigrate
the campaigns in overwrite mode. You
can then open the flowcharts.
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 23
TT 062333 Information related to associated prod
ucts does not appear in offer on Market
ing Operations. When an offer created in
Campaign with products associated with
it is imported in Marketing Operations, in
formation about the associated products
is not available in Marketing Operations.
HMA-270655 Table Mapping : Table name containing @
is supported while mapping a table, spe
cial characters like @ are should not be
supported in Table names. Since Table
name containing @ is supported since
some time, this functioning is not updat
ed now.
HMA-283637 When user has one maillist PB config
ured in the flowchart and he adds anoth
er maillist PB in the same flowchart, it
is observed that All the values from al
ready configured in treatment tab, Para
meters tab, Personalisation tab of new
Maillist PB appear automatically in any
new dragged maillist PB.
HMA-281389 While running Campaign in the Upgrade
mode, the installer should read the instal
lation properties les from the previous
version response les as we had that re
sponse available at the install location
from the previous installation. However,
it does not read the installation proper
ties les from the earlier version response
les.
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 24
HMA-280623 In Sample PB if we specify '3' in "# of
Samples/Output Cells" eld and Config
ure [sample1] with 3 samples having sam
ple sizes as 50%, 50% and "All remain
ing records" respectively based on "Ran
dom Sample method" then after running
Flowchart if we reopen the Sample PB
"Process run results will be lost. Contin
ue?" message is displayed in sample PB
when remaining All check boxed is check.
HMA-283101 CHROME: "Unable to notify roles/per
mission changes to Campaign, Deliver
OD may be out of sync". On clicking save
changes for the Security Policy displays
the following pop-up, this happens just
rst time after user logs in and changes
anything in the policy and clicks save
changes. Also, this is reproducible just
on CHROME. Tested on Chrome V64 and
V65.
HMA-282844 Campaign Offer doesn’t sort on 'Chan
nel' & 'Eff./Exp.Dates'. After clicking on
every column the offers below it should
be sorted in ascending order. If you click
on the same column the second time, the
offers beneath it should be sorted in the
descending order.
HMA-283695 Segment process box execution failed
with extract enabled to User database for
the IMPALA user DB. This error does not
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 25
reproduce when extracting to Unica Cam
paign server.
HMA-284436 Platform.war and campaign.war in ear
le deployment will not work in Weblog
ic 12.2.1, work around is to deploy cam
paign.war and unica.war separately.
HMA-288228 If the date eld uploaded to IMC side
is not in mm/dd/yyyy format, the email
process box fails to execute. This da
ta format is required by IMC Importlist
API. It works accurately if DELIM_M_D_
YYYY(mm/dd/yyyy) format is used for
date while uploading to IMC using im
portlist API.
HMA-289135 TOMCAT : Occasionally Unica Platform
or Campaign does not gets started after
deploying in tomcat application server.
Workaround : delete Campaign and Plat
form directory available inside Tomcat
webapps directory and delete the content
of work directory from the path where
Tomcat is installed.
HMA-304945 Refresh command does not refresh
the master listener priority or weight, if
you need to make changes in priority or
weight you require to take a downtime
and restart the application.
HMA-312445 Link Process box - sending data only for
the rst input cell selected to link.
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 26
UL-285 Connection Salesforce - Subsequent
Salesforce actions are failing for Update
(Lead/Contact) intermittently.
UL-250 Connection Mandrill - Intermittenly stop
sending emails to targeted audiences.
UL-281 Connection Mandrill - Subject line with
non english characters - mandrill not
sending email to user.
UL-259/UL-242 Connection Mailchimp/Mandril - results
would be available for 1000 users only.
UL-214 MailChimp/Mandril - Audience value is
getting changed to id eld after selection
or reopening process box.
UL-194 MailChimp/Mandril - In Mandrill template
if merging eld added as localized char
acter - personalization is not working.
UL-257 Link Connections page takes time to load
in the Campaign process box.
UL-231 Twilio Connection - Only 5 elds are sup
ported for personalization in SMS body/
text area.q
UL-279 Connection MailChimp - Branch run or
single link process box run is not support
ed with Link process box with Mailchimp
connection. You will need to execute
complete flowchart.
UL-287 Link process box fails when no output da
ta.
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 27
NA Unica Campaign and Unica Link applica
tions urls should be having same domain
names. Unica Campaign and Link applica
tions deployed on different domains will
not work.
UL-189 Connection Mandrill/MailChimp- Emo
jis are not working in Mandrill and
MailChimp connector Mail Subject line.
HMA-313650 Platform Scheduled flowcharts are not
getting executed afterupgrade.Use the
quartzjobtool to update scheduler jobs.
This is a requiredstep. If this upgrade tool
is not run, any existing scheduled job will
fail to start. The quartzjobtool is in the
tools\bin directory underUnica Platform
installation. Run this utility from the tools
\bindirectory.Example command (Win
dows): quartzjobtool.batExample com
mand (Unix): ./quartzjobtool.sh
HMA-306383 UBX registration utility is failing with er
ror Caused by: java.lang.ClassNotFound
Exception: org.jboss.logging.BasicLogger
error
HMA-316802 MariaDB]:CODE 704: File write error. while
extracting extracted elds and table elds
to database server through Segment PB
HMA-338395 v12.1.3: Campaign : Selecting export to
Kafka makes Snapshot PB unconfigured.
Needs workaround to run
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 28
HMA-338387 For version 12.1.3, the copyright year is
incorrect in the Fed Response File Re-
sponseFiles.tar.gz.
Known issues in Optimize
The following are the Known Issues for Optimize in V12.1.3
Issue Issue ID Description
Scores entered manually in the score
matrix are not considered while opti
mizing the contact list.
Defect 194109 Scores entered manually
should be considered for cal
culation in the Customer Ca
pacity rule. However, while
applying the Customer Ca
pacity rule, scores in the PCT
are considered, and all cus
tomer records are removed
in the optimized list.
Campaign Optimize summary report is
incorrect.
Defect 176368 If offer versions are used in
a rule, the report that shows
pre-optimization versus post-
optimization counts will al
ways report the pre-opti
mization count of records
as 1. The post-optimization
counts will be correct.
After upgrading Campaign to 9.1, Opti
mize listener can no longer be stopped
via ACOServer.sh.
Defect 81245 Users must upgrade Unica
Campaign and Unica Opti
mize together. If they can
not, they will need to stop the
Unica Optimize listener man
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 29
Issue Issue ID Description
ually through the task man
ager/kill command.
Error messages for the ACOOptAdmin
utility do not display according to non-
English locales.
DEF051284 When you run the ACOOpt
Admin command line utility
in a locale other than English,
error messages do not dis
play according to the spec
ified locale. The error mes
sages display only in English.
unprocessables_sessionid.csv
might contain some customers who re
ceive offers.
DEF054841 In some scenarios, a few of
the customers who get of
fers might be present in the
unprocessables_ses-
sionid.csv le.
Incorrect optimization result with Cus
tom Capacity rule in specific circum
stances.
DEF058362 A customer that satisfies the
following criteria might re
ceive fewer offers than want
ed:
• The customer has an
even number of pro
posed transactions.
• Each of these trans
actions has the same
score.
• This score is a low val
ue.
Some labels display incorrectly in
Japanese, Chinese, and Korean.
DEF059595 Some translated labels are
displaying incorrectly. For
example, when you edit the
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 30
Issue Issue ID Description
score matrix manually, the
vertical label on the right
side of the table displays
upside down. Also, for opti
mization rules that contain
customers in the segment,
the segment label displays
on two lines.
Offer filtering summary report displays
an incorrect count of Proposed Con
tacts that are removed by each Custom
Capacity rule.
DEF059805 The Offer Summary Report
displays incorrect counts in
the "Removed By This Rule"
column for Custom Capac
ity rules if the participating
Flowchart for this Unica Op
timize session contains mul
tiple contact dates and mul
tiple offers that are made to
each customer on different
channels.
Issues with offer version query builder. DEF060676 There are several minor is
sues with the offer version
query builder:
• For custom attribut
es with the Form Ele
ment Type of Select
Box, the offer version
query builder does not
use the select box. You
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 31
Issue Issue ID Description
must enter the value
manually.
• When the group level is
removed, the subgroup
conditions are added
to the parent condition,
and vice versa.
• All arithmetic opera
tors are displayed for a
string variable, but on
ly equal and not equal
apply.
• Defined length valida
tions for attributes are
not verified upon input
for conditions.
Offer version rules that contain dates
do not provide expected optimization
results.
DEF061554 If you create an offer version
condition that includes a
date, such as the offer para
meter "valid end date" equals
"12/31/2011", the rule con
taining offer version condi
tion might not be satisfied;
however, the rest of the rules
will work as expected.
Rule exceptions that span calendar
years give incorrect results.
DEF061639 If you create a rule excep
tion to a Min/Max # Offers
capacity rule that spans
calendar years, such as
07/01/2011 to 06/30/2012,
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 32
Issue Issue ID Description
the rule containing rule ex
ception condition will not be
satisfied; however, the rest
of the rules will work as ex
pected.
<unica_svradm> refresh command
does not reflect the change.
HMA-304945 On a running environment,
after changing the master
listener priority, <unica_-
svradm> refresh command
does not reflect the change.
<unica_svradm> refresh command
does not delete the node from cluster.
HMA-305764 If you delete a listener node
from existing cluster, <uni-
ca_svradm> refresh com
mand does not delete the
node from cluster. Execution
requests are still observed
going to the deleted node.
Restarting the listener solves
this issue. Will be xed in up
coming fixpack.
Users are still able to manually inter
fere in the running flowchart when
flowchart execution is in progress
through SVRADMIN utility.
HMA-306037 When flowchart execution is
in progress through SVRAD
MIN utility or using sched
uler, user is still able to man
ually interfere in the running
flowchart. Will be xed in up
coming fixpack.
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 33
Known limitations in Unica Campaign
Unica Campaign 12.1.3 includes the following known limitations.
Issue ID Description
HMA-330347 Users can use Sankey flowchart to view
waterfall information. This solution is of
fered with certain limitations:
For huge flowcharts, with approximately
50+ process boxes, clearly displaying all
process boxes and related ow is difficult.
The information or labels may get over
lapped and thus look cluttered. Users are
advised to use zoom in and zoom out fea
ture along with scrollbars to navigate to
area of interest for better picture.
HMA-291963 Browse table in table mapping feature not
to be used
304128 Platform login method or users authenti
cation from third party directory services
is not supported with Campaign or Opti
mize APIs. Users require to use the Unica
Platform user to use with APIs.
305130 The flowchart template is not imported, if
it contains data source name more than
256 character length. Save the flowchart
template again by changing the data
source name with less than 256 chars.
305764 For any reason, if users delete the Cam
paign listener node configuration from lis
tener cluster configuration in Unica Plat
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 34
form, while the application is up and run
ning then users connected to this listen
er node are not redirected to another lis
tener. You must restart the Campaign web
application. If you require to delete the lis
tener node, take a downtime and restart
Campaign web and listener components.
17202 Error 19024: Cannot delete segment fold
er if the segment was deleted from the
folder. A segment that is deleted from a
folder remains as an inactive segment in
the folder. Folders with inactive segments
cannot be deleted. This is working as in
tended.
185854 Big data: Campaign integration with
Hadoop-based Hive big data as a user da
ta source is not tested on MS Windows
operating system.
190621 Big data: Campaign with Hive big data as
a user database does not support user
table mapping with Base and Dimension
levels up to the fourth level hierarchy. If
you map a Base record table with four
levels of dimension tables in a Select
process box, then build a query based on
the fourth level Dimension table, the query
fails with Error 11528. This issue should
not affect big data users because multiple
dimensions should not be needed. By de
finition, a big data source has a large ta
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 35
ble of records split across Hadoop nodes
(such as HDFS).
194095 For Redshift database, the error message
"Unsupported type timestamps with time
zone" is displayed when exporting data
from a Snapshot process box. Timestamp
with timezone is an unsupported Postgre
SQL data type on Amazon AWS.
195581 While running a Campaign flowchart, if lis
tener crashes or is stopped, user is not
able to access the running flowchart from
the UI. Requests are being served by an
other node of the cluster but while ac
cessing the flowchart, a pop-up message
says "listener failover occurred..." It may
be necessary to restart the master listen
er.
232032 User can start only one Campaign listener
on one server (machine) in case of Listen
er clustering.
PMR 243195, 244148 When a column that has the Greek Letters
A and B is profiled in Campaign, the sys
tem returns only A along with the count
of all the records. After the x, some of
the non-English characters, which differ
only in case (like é and É in French), are
counted as two different values in profil
ing. English language characters are not
counted as case sensitive.
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 36
244482 Deep search lists all the Campaigns that
are created through Marketing Operations
projects when Campaign - Marketing Op
erations integration is on. Campaigns
that are created through Marketing Op
erations projects when Marketing Opera
tions - Campaign integration is enabled)
are not listed on Campaign list page and
are only available on the Marketing Oper
ations project listing page. Users who do
not have the permission to access Mar
keting Operations are able to access cam
paigns which are created through Mar
keting Operations projects through Deep
search results.
248943 If the user profile database is changed
(change in the table column values of au
dience record) for elds other than sync
elds and the user runs the Email process
again, a negative count is returned for the
DUPLICATES parameter from Engage in
the Campaign flowchart log.
N/A Big data: To perform the UPDATE opera
tion on any process boxes in a flowchart,
ensure that your HIVE tables are config
ured as transactional tables such that
they support the ACID property. This is
a key feature introduced in HIVE version
0.14.
N/A Interact when configured with IBM Web
Sphere Application Server: You must con
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 37
figure IBM WebSphere JVM to use JDK
1.7. When IBM WebSphere Application
Server 8.5.5.x is configured with JDK 1.7
and HTTPS communication, you must use
IBM JAVA SDK version 7.0.8.10 or higher.
N/A Using multiple SQL statements for raw
SQL queries is not currently supported
on big data user datasources. For related
information, search the IBM Knowledge
Center for Hive query language confor
mance.
N/A Dialog behavior: In certain cases, it is nec
essary to click twice in order to activate a
eld or change a eld value.
N/A The monitorEnabledForDeliver configu
ration property in Campaign|monitoring
is not currently used.
N/A Relevant products limitation: When offer
management is performed from Unica
Plan, the "relevant products" functionality,
which relates product IDs to offers, is not
available.
N/A Blank or incorrect results from derived
elds in a Mail List process. This can oc
cur in a process box that uses a derived
eld that calls a Generated eld (UCGF)
that changes value.
Do not use a UCGF in a Mail List derived
eld if the UCGF is not constant. Also,
from the Parameters tab, do not create a
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 38
derived eld to call a UCGF to populate of
fer attributes.
N/A Profiling a Campaign Generated Field
(UCGF) does not yield correct results.
Some UCGFs have a value according to
the cell or the offer being processed. For
cell-related UCGFs, only the value associ
ated with the rst cell appears during pro
filing.
N/A The default value for a custom cell at
tribute does not appear when you open
the target cell spreadsheet. Although the
default value is not initially displayed, it
will be used. The value can be displayed
or changed by clicking or opening and
editing the custom cell attribute in the tar
get cell spreadsheet.
N/A The UA_UsrResponseType.Name eld can
not contain a left parenthesis followed by
a single quote.
N/A Use unique TempTablePrefix for each da
ta source when mapping multiple data
sources to same physical database.
If you mapped multiple data sources in
Unica Campaign to the same physical
database, and you use the same TempT-
ablePrefix for more than one of the da
ta sources, when you use the cleanup util
ity to delete orphaned temp tables, it may
falsely identify temp tables as orphaned,
when they are in fact legitimate temp ta
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 39
bles defined from a different Unica Cam
paign data source.
Any deleted temp tables will automati
cally be recreated when you rerun affect
ed flowcharts, but as a best practice, use
a unique TempTablePrefix for each da
ta source when mapping multiple data
sources to the same physical database.
If the data sources defined in Unica Cam
paign map to different schemas in the
database, another solution is to ensure
that the database user who runs the
cleanup utility does not have privileges to
drop tables in other schemas in the same
database.
161323 The error "Login failed. Error 10553" can
occur if you try to log in to the Campaign
utilities when the Unica Platform | Secu
rity | login method is set to Windows in
tegrated login or Web access control. To
avoid this issue, change the login type to
LDAP or Platform prior to using the Cam
paign utilities..
176377 DB2 10.5 BLU for user DB: No indexing re
quirement for temp tables in Unica Cam
paign datasource. DB2 10.5 (with BLU fea
ture ON) does not require indexing in Uni
ca Campaign. Unica Campaign has cer
tain properties for datasources, such as
TempTablePreTruncateRunScript, Temp
TablePostExecutionSQL, and PostTempT
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 40
ableCreateRunScript, where you can pro
vide SQL or scripts to create indexes on
user database tables. If you are using DB2
10.5 as a customer database, with the
BLU feature ON, you do not need to con
figure any of these temp table properties.
201,968,200,241 If two process boxes are moved very
close together in a flowchart, the direction
of the connection arrow changes. This
limitation affects the visual representation
of the arrow. The process data ow is not
affected. The workaround is to move the
process boxes farther apart so the arrow
head changes back to the correct direc
tion.
211293 In Unica Campaign, the built-in macro
Current_Date() results in an error when ex
ecuted against a Hive 1.2 based Big Data
instance. The Hive ODBC driver does not
support the Current_Date macro to obtain
interval values. For example, executing
the following query results in a Hive error:
SELECT DISTINCT customerid FROM Cus
tomer_date WHERE ((Customer_date.my_
date_mmdyyyy - CURRENT_DATE()) >= 7)
Error: Hive 2 Internal error: unsupported
conversion from type: interval_day_time
Workaround: To use the Current_Date
function in a RAW SQL query on Hive with
Hortonworks, execute SQL in the follow
ing format:
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 41
SELECT DISTINCT customerid FROM Cus
tomer_date WHERE (current_date() - my_
date_mmddyyyy ) = interval '0 0:0:0' day to
second
310769 In Unica Campaign, the built-in macro
Current_Date() results in an error when
executed against Impala data source. The
Impala ODBC driver does not support the
Current_Date macro to obtain interval val
ues. For example, executing the following
query results in an error:
INSERT INTO TABLE UAC_133824_5
SELECT DISTINCT store_id, d_customer_
key FROM srvacammo.bast_segment
WHERE (srvacammo.bast_segment.ba_
last_trans_date > (CURRENT_DATE - 2))
Error: Error while executing a query in Im
pala: [HY000] : AnalysisException: Could
not resolve column/eld reference: 'cur
rent_date'
Workaround: In raw SQL query, the Cur-
rent_Date would not work with Impala, so
instead of current_date, users can use
now() or current_timestamp().
213088 If Campaign is installed in a secured en
vironment but IBM Cognos is in an unse
cured environment, Cognos reports will
not display when you use Microsoft In
ternet Explorer 11. Workaround: If Unica
Campaign is configured with HTTPS, also
configure IBM Cognos on HTTPS.
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 42
217488 IBM can support the Database Loader for
Redshift until the moment Campaign trig
gers the Loader Script. Any problems in
execution of the loader script are not sup
ported by IBM.
223716 Authentication Bypass Using HTTP Verb
Tampering
Instead of applying theHttpVerbFil
ter.class patch, you can use the following
workaround to ensure application securi
ty.
Complete the following steps to update
web.xml.
1.
Update the web app tag and set the
xsd version to 3.0.
<web-app
xmlns:xsi="http://www.w3.or
g/2001/XMLSchema-instance"
xmlns="http://java.sun.com
/xml/ns/javaee"
xsi:schemaLocation="http:/
/java.sun.com/xml/ns/javaee
http://java.sun.com/xml/ns
/javaee/web-app_3_0.xsd"
id="Platform"
version="3.0"
metadata-complete="true">
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 43
2. Add the following in web.xml.
<!--[start] WhiteList Http
Verbs -->
<security-constraint>
<web-resource-collection>
<web-resource-name>Unica_Wh
iteList_Http_Verbs</web-reso
urce-name>
<url-pattern>/*</url-patter
n>
<http-method-omission>GET<
/http-method-omission>
<http-method-omission>POST<
/http-method-omission>
<http-method-omission>TRACE
</http-method-omission>
<http-method-omission>PUT<
/http-method-omission>
<http-method-omission>DELET
E</http-method-omission>
<http-method-omission>PATCH
</http-method-omission>
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 44
<http-method-omission>OPTIO
NS</http-method-omission>
<http-method-omission>HEAD<
/http-method-omission>
</web-resource-collection>
<auth-constraint/>
</security-constraint>
<!--[end] WhiteList Http
Verbs -->
283805 IBM Websphere Application Server 8.5.5
Fix Pack 12 requires IFPI85892 to run HCL
Unica application.
283544 On Oracle 12.2 database server following
parameters needs to be added in sqlnet.o
ra le located under ORACLE_HOME/net
work/admin/SQLNET.ALLOWED_LO
GON_VERSION_SERVER
User will need to consult with DBA to pro
vide appropriate value to this parameter.
Please refer this link for details: https://
docs.oracle.com/database/121/NETRF/
sqlnet.htm#NETRF2016
N/A Campaign Integration with Watson Mar
keting Assistant is not supported on Inter
net Explorer.
286705 Two events get generated on the Cam
paign history tab when user pauses the
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 45
Campaign flowchart from Operational
monitoring.
287100 History tab data remains in UA_History ta
ble even after deleting the Campaign
290172 Cutting off right contents from Relevant
offers window.
Workaround: The size of text, apps and
other items - under Display should be set
to 100%.
312318 Campaign flowchart run - when executed
as complete flowchart generates a unique
runID and its executed the flowchart along
with mailchimp process box.
Next time when Campaign user tries to
run the single process box - it does not
generate unique runID and thus process
box execution failed.
312296 HTTPS(Invalid certificate) HIP instance
is not supported in IE11 for Link PB and
Manage Link Connections page.
312320 MailChimp - Audience value is getting
changed to other format f239295fe8
(in alphanumeric format) if we re-
open correctly configured Link PB. The
workaround is to hit the Fetch button adja
cent to the eld which will refresh the val
ue of the user-friendly string value.
312567 Campaign installer failed to update In
sights report les when installed using
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 46
non-root user on Unix environment. To
overcome this user would need to update
Insights report le manually after installa
tion is completed.
1. Navigate to <PLATFORM_HOME>/In
sights/tools/bin/
2. For UNIX:
• Grant read, write, and execute per
missions to -bPath=<Report fold-
er path> for the installation user.
•
Grant execute permission to the in
stallation user using the following
command.
chmod 755 insightsDBUtil.sh
3. Execute command to update the Cam
paign Insights report les.
./insightsDBUtil.sh -ds=Campaign
DS -bPath=<Report folder path> -DB
Type=<databasetype> -URL=JDBC con
nection URL> -user=<database user>
-pwd=<database password>
For more details refer UnicaInsights12_
1InstallationConfigurationGuide
313216 Link: Unica application on HTTPS and uni
ca Link on HTTP does not render the Man
age links connections page.
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 47
Known limitations in Unica Optimize
Unica Optimize includes 12.1.3 includes the following known limitations.
Issue Number Description
Strings in the production or
test pop-up window are not
translated.
Defect
176920
In the case of a non-English setup, the
strings in the production or test pop-up win
dow are not translated.
The MailList process fails
with the following database
error: ORA-00999: INVALID
VIEW NAME.
Defect
170951
Change the value of UseTempTablePool
from TRUE to FALSE in UA_SYSTEM_TABLES.
The MailList run will end successfully.
Unica Optimize does not
terminate the unica_acsvr
process that is opened dur
ing a run.
Defect
164875
In case of a schedule run of a Unica Opti
mize session by using the Unica Platform
Scheduler, you observe multiple unica_-
acsvr login processes. These processes
might terminate automatically after some
time.
A DB2 database user change
of system tables causes a
Unica Optimize session to
fail when the administrator
has an index with the same
name.
Defect
155876
To avoid having a session fail, the DB2 data
base administrator should remove indexes.
In a Unica Optimize report,
offers by type and segment
do not get printed as de
sired.
Defect
102889
The following issues were noticed while
printing the offers by type and segment in a
Unica Optimize report.
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 48
Issue Number Description
1. The preview window does not scroll,
unless it is resized.
2. While printing it does not print every
thing, but only what ts in A4 size.
Printing options do not seem to make
any difference.
Negative scores cause inac
curate rules crediting.
DEF041400 If you use negative scores, rule crediting in
the Offer Filtering Summary report might not
be accurate.
Offers with negative scores are given to
meet minimum requirements only.
Cells that are linked to TCS
with offer assignments
do not appear in Optimize
process.
DEF061355 If the Optimize process is connected to one
or more cells and the upstream cells are lat
er linked to top-down cells defined in the
Target Cell Spreadsheet process (TCS),
the offers that are assigned in the TCS do
not automatically appear in the Optimize
process. Link to any top-down cells in the
TCS before you connect those cells to an
Optimize process. Otherwise, you must ei
ther manually assign the same offers within
the Optimize process, or delete the Optimize
process and re-create it.
Running the ACOOptAdmin
utility with one-way SSL re
quires more setup.
DEF046832 You cannot use the ACOOptAdmin utility
with one-way SSL until you register a se
curity certificate, specify a host name and
domain, and configure SSL_Options in the
ACOOptAdmin.bat le.
Unica Campaign V12.1.3 Release Notes | 1 - Release Notes for version 12.1.3 | 49
Issue Number Description
Unable to run the session in
rst attempt when unica_a
cosvr process stopped.
DEF055010 If you use the kill command to stop unica_-
acosvr, the next time you attempt to run a
Unica Optimize session, it might fail with the
following error: An unknown communication
failure has occurred with the Opti-
mize server process.
Workaround - Run the Unica Optimize ses
sion again to complete it successfully.
