CM Sales and Distribution Policy - 2018
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e. In case of dispute arising between the Franchisee and BSNL, the same shall
be adjudicated by the Circle Head or any official appointed by the Circle
Head.
f. The company‟s decision will be final on all matters relating to the business
and will be binding on the Franchisee.
g. The payment by the Franchisees will be made through a cheque / ECS.
h. All Franchisees will report to SSA Head through the nodal officer appointed by
him.
i. All taxes, present & future, that may be levied by the govt./ local authorities
etc. will be applicable to the franchisee a/c.
j. The Franchisee shall comply with all applicable laws, bye Laws rules,
regulations, orders, directions, notifications, etc. of the Govt./ Court/Tribunals
and shall also comply with all directions issued by BSNL and provide BSNL
with all information and cooperation that BSNL may reasonably require from
time to time.
k. The franchisee has to fully cooperate with BSNL to investigate any complaint
from the public, retailers or BSNL‟s sales teams.
l. Franchisee shall be liable for all payments of wages, Salary etc to its
employees & shall comply with all statutory laws, rules, relating to
employment, wages, PF, ID, act etc.
m. The Franchisee shall fully indemnify, depend & hold BSNL harmless from and
against all claims, Liability, Losses or damages recoveries, proceedings,
actions, Judgments costs, charges & expenses which may be made or
brought or commences against BSNL or which BSNL may or may have to
bear, pay or suffer directly or indirectly in connection with any breach
Franchisee‟s agreement by franchisee or its agents, employees, offices.
n. In case any GST and/ or cess liability, interest, penalties or any other tax/
duty/ amount/ charge/ liability / professional costs related to litigation becomes
payable by BSNL or ITC is denied to BSNL due to failure of the franchisees to
comply with the relevant laws/ regulations applicable in India or overseas,
franchisees undertakes to indemnify BSNL for an amount equal to amount
payable by BSNL and the same shall be recovered by BSNL
o. GST (if applicable) on account of liquidated damages due to delay in supply
would be borne by franchisee
p. BSNL shall not be liable for any act of commission or omission of any third
party.
q. During the currency of agreement, franchisee will not be permitted to provide
services to any other telecom service provider.
r. That franchisee shall display prominently the information prescribed by BSNL
from time to time & will display a signboard, of size decided by BSNL,
indicating the name & logo/Brand name of BSNL as may be prescribed by
BSNL.
s. That franchisee shall pay all dues & outstanding to BSNL during the currency
of assessment or on termination of the agreement as the case may, even if
any dispute is pending between the franchisee & BSNL. The same shall be
adjustable by the Circle Head or official appointed by Circle Head.
t. The franchisee will have to abide by the policy rules, regulations & instructions
of BSNL as revised/modified from time to time, without any prior notice to the
franchisee in respect of all matters including security deposit / PBG, incentive
payable to the franchisee etc.
u. In case of any deviation, default or negligence on the part of franchisee due to
which it is liable to pay penalty to BSNL, the same shall be recovered by
BSNL from franchisee along with applicable GST tax (as may be applicable)
v. Franchisee must enter list of material received, sold and available with him
and all his retailers on a daily basis through BSNL –specified IT system.