In FY23, our expansion focused on better accessibility for our customers in existing IKEA markets.
IKEA retailers opened more than 70 customer meeting points around the world. To complement
and improve online sales channels, a majority of these new customer meeting points were small
format stores and plan & order points in urban areas, such as Madrid, Almeria, Rome, Surabaya,
Bavaro, Cabo, San Francisco and Toronto. The latest addition was a small store in the centre of
Copenhagen tailored to local needs, both in terms of better accessibility for the city’s many cyclists
as well as changing urban consumer behaviour. Furthermore, we continue expanding into new
markets, with preparations to open the first IKEA store in Colombia, and a groundbreaking event
in Auckland, New Zealand, where we expect to start retail operations in late 2025.
There is a strong desire among consumers to change their lifestyles for the better and the Group
wants to make healthier and more sustainable living possible for the many people. Many IKEA
stores have implemented the Sustainable living shop which presents solutions and services to
make changes in lifestyle that are easy and affordable, with focus on saving energy, water and
waste, on prolonging the life of products, and on healthy and delicious alternative food options.
Range development
IKEA product range development delivered many new products this year. Some highlights are
described below.
FY23 marked 80 years since Ingvar Kamprad founded IKEA in 1943. To celebrate 80 years of
design, we returned to our treasure chest to rediscover customers’ favourite designs. Iconic
products were reimagined in fresh, joyful colours and new materials using the latest production
techniques and materials in a collection called Nytillverkad.
In line with our vision to create a better everyday life for the many people, we believe a safer life
is a better life. VIHALS chest of drawers is the first globally available product with Anchor and
Unlock – a stability feature to help reduce the risk of furniture tip-overs and a proof point to the
innovations journey on clothing storage furniture stability. The Anchor and Unlock feature works
as an incentive for customers to secure their chests or dressers: only when attached to a wall the
unlock mechanism is enabled and multiple drawers of a chest can be opened simultaneously.
Before the furniture is anchored, only a limited number of drawers can be used at a time. To
reduce tip-over incidents and support people to live a safer life at home, we strongly believe in
collaboration. For this reason, we have made a patent pledge that defines the requirements
under which other can adopt the Anchor and Unlock innovation. By making this pledge, we hope
to encourage other furniture manufacturers to consider this approach as well.
Manufacturing and distribution
The Group is constantly looking for new ways to make production more sustainable and energy-
efficient. Almost two-thirds of the IKEA climate footprint is directly connected to the supply chain,
including production at suppliers.
In June 2021, the Group launched a programme that enables our supply partners to consume
100% renewable electricity through bundled frame agreements or Power Purchase Agreements
that the Group takes part in. Due to the high interest from suppliers in the pilot countries, and
the contribution to limiting carbon footprint, the programme will be extended to suppliers in
Czech Republic, Germany, Italy, Sweden, Turkey, Lithuania, Portugal, Romania, Slovakia, and
Vietnam.
Finding new glue solutions is one of the main approaches to reducing the IKEA climate footprint,
and most glue consumption is used in board production. As a result of innovation and several