Faculty Transcript Procedures FAQs
Q
: Do you accept certified electronic transcripts, and if so, where should they be sent?
A: Yes – Electronic transcripts are acceptable if they are sent directly from the
academic institution to the hiring department. Both the original email with the access code
and the email with the link to retrieve the document should be included when transcripts are
uploaded to the Smart Onboarding portal.
Q
: Can a department accept a transcript issued to the student that has been opened?
A: No – Transcripts issued to the student are only acceptable if they arrived at the department
in the original sealed unopened envelope. When the department opens the envelope, they
must note on the first page of the transcript that they opened it, sign and date it, and
include the envelope along with the official transcripts upon sending them to Human
Resources-Employee Data Management.
Q: If a candidate’s documentation of degree is not currently available, can I still hire them?
A: If official documentation of terminal degree is not available (e.g., degree has not yet been
posted to the transcript, transcript has not yet been received), the department may
request the candidate be appointed in Provisional status due to extenuating circumstances.
The steps to request Provisional status can be found here
.
If Provisional status is approved, the electronic job offer, offer letter and contract must
reflect the Provisional status. The documents must state: “This appointment is
provisional and will not extend beyond one academic year unless appropriate credentials
are received and certified.”
When official transcripts are received by Human Resources, the provisional status can be
removed by submitting a personnel action form.
Q
: If a certain degree is required, but is not showing as conferred on the transcript, can we
provide a transcript showing the classes taken toward the degree instead?
A: No – The degree required must be documented as conferred on the transcript. If the
official documentation is not available at time of hire, the department may request the
candidate be appointed in Provisional status until the documentation can be submitted.
Refer to the steps outlined in the answer above.