Henry M. Scots
9800 W. Apple Ave. 815-456-7890
Crystal Lake, IL 60012 [email protected]
EDUCATION
MCHENRY COUNTY COLLEGE, Crystal Lake, IL May 2018
Associates in Applied Science GPA: X.X/4.0
Major: Administrative Office Management
Skills: List language and high-level computer skills*
EXPERIENCE
Job Title March 2011 – Present
EMPLOYER, City, State
• Use action word to begin each bullet.
• Describe job duties, responsibilities and skills used or developed in this position.
• Include accomplishments, with quantitative detail if possible.
• Avoid personal pronouns: bullet phrases are succinct and action-oriented.
Lead Cashier December 2009 – April 2011
WINDMILL ICE CREAM SHOPPE, Woodstock, IL
• Developed weekly work schedule for 6 cashier staff. Adjusted standard shift times to
maintain customer service levels and reduce payroll costs by 12 hours per week.
• Trained 3 new associates to take orders and document inventory.
• Provided excellent customer service in a friendly and fast-paced environment.
ACTIVITIES
Volunteer March 2009 - Present
Hometown Animal Shelter, Huntley, IL
• Clean cages and assist in animal grooming.
• Assist in adoption event programs.
HONORS
Name of Award / Scholarship (describe the nature of the award/honor) Dates optional
*Note: As college-level students, proficiency with MS Word, Outlook, PowerPoint and Excel may be expected by
employers, so listing these skills in your resume may not immediately add value. However, Access is a more
unique program and listing this proficiency could be valuable (especially if an employer lists working with Access
within the job description). Including computer skills beyond standard MS Office products can be positive and
strategic.
