Customer Privacy Policy
Reasons we can share your personal information
PO Box 2000
Bloomington, IL 61702-2000
To limit our sharing
Questions?
Call toll-free at 1-866-COUNTRY (1-866-268-6879) or visit us at www.countryfinancial.com
Visit us online: https://www.countryfinancial.com/SiteController?url=/@privacyPolicyOptOut or mail in
the Opt-Out Notice form attached to this Privacy Statement.
Please note: For circumstances where you can limit our sharing, if you are a new customer we may begin sharing
your information 30 days from the date we sent this notice. When you are no longer our customer, we may continue
to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.
Can COUNTRY
Financial share?
Can you limit
this sharing?
For our everyday business purposes
such as to process your transactions, service your products and services,
manage your accounts, or respond to court orders and legal investigations
Yes
No
For our marketing purposes
to offer our products and services to you
Yes
No
For joint marketing with other financial companies
Yes
No
For our affiliates' everyday business purposes
information about your transactions and experiences
Yes
No
For our affiliates' everyday business purposes
information about your creditworthiness
Yes
Yes
For our family of affiliates to market to you
using certain financial information
(see "Who we are" for affiliate listing)
Yes
Yes
For non-affiliates to market to you
to offer products that may benefit you or help you manage and protect your
financial security (by providing only contact information)
Yes
Yes
FACTS
What does COUNTRY Financial® do with your personal information?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the
right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and
protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect from you and from outside sources and share depend on the
product or service you have with us. This information can include data such as name, address, phone
number, driver’s license number, Social Security Number, Internet cookies, investment experience, assets
and transactions.
How?
All financial companies need to share customers' personal information to run their everyday business. In the
section below, we list the reasons financial companies can share their customers' personal information; the
reasons COUNTRY Financial chooses to share; and whether you can limit this sharing.
101071-06-201410 Page 1 of 3 Form: 15CMCPP Date: 10/6/14
Who we are
Who is providing
this notice?
This privacy policy is provided by:
COUNTRY Mutual Insurance Company® COUNTRY® Capital Management Company
COUNTRY Casualty Insurance Company
® COUNTRY Trust Bank®
COUNTRY Preferred Insurance Company® Cotton States Life Insurance CompanySM
COUNTRY Life Insurance Company® Modern Service Insurance Company
COUNTRY Investors Life Assurance Company
® CC Services, Inc.
How does COUNTRY
Financial protect my
Personal information
To protect your personal information from unauthorized access and use, we use security
measures that comply with federal law. These measures include computer safeguards and
secured files and buildings.
How does COUNTRY
Financial collect my
personal information?
We collect your COUNTRY Financial personal information, for example, when you
apply for an insurance policy or open a financial account
pay a bill
We also collect your personal information from others, such as credit bureaus, affiliates or
other companies.
Why can't I limit all
sharing?
Federal law gives you the right to limit only
sharing for affiliates' everyday business purposes - information about your creditworthiness
affiliates from using certain information, such as credit or financial information, to market
to you
sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
See below for more on your rights under state law.
What happens when I
limit sharing for an
account I hold jointly
with someone else?
Your choices will apply to everyone on your policy or account.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and non-financial
companies.
COUNTRY Financial's affiliates include those companies that control, are controlled by
or under common control with the companies mentioned above.
Non‐affiliates
Companies not related by common ownership or control. They can be financial and non-financial
companies.
Non-affiliates we share with may include providers of products or services that we
believe may be of interest to you, or other insurance or financial services providers.
Joint marketing
A formal agreement between non-affiliated financial companies that together market financial
products or services to you.
Our joint marketing partners may include other insurance companies, banks, or
financial services providers.
Other important information
Nevada Residents
Under state law, we are providing this notice to inform you that you have the option to be placed on our internal
"do not call" list. To be placed on the list, you may submit a request using one of the following options:
Submit a written request to: COUNTRY Financial Do Not Call List
Attn: Agency Promotions & Co-Op
PO Box 2020
Bloomington, IL 61702-2020 Cont. on Page 3
101071-06-201410 Page 2 of 3 Form: 15CMCPP Date: 10/6/14
Please note that our internal "do not call" list is limited to telephone solicitation calls. We may still contact you
about your COUNTRY products, insurance claims, and other service-related matters.
Other important information (Cont. from Page 2)
SIPC Notice to customers of COUNTRY® Capital Management Company
You may obtain information about the Security Investor Protection Corporation (SIPC), including the SIPC brochure
regarding investor protection, by visiting SIPC's website at www.sipc.org
or calling SIPC at (202) 371-8300.
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Cut on dotted line
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Opt‐Out Notice
PO Box 2000
Bloomington, IL 61702-2000
If you have previously opted out of data sharing with COUNTRY Financial®, there is no need to submit another
form. Your previous opt-out will be honored at a household level.
If you have not opted out and want to do so, please complete this form and mail it to the below address only if
you choose to limit your sharing.
By opting out, the following apply:
Do not share information about my creditworthiness with your affiliates for their everyday business purposes.
Do not allow your affiliates to use certain financial information to market to me.
Do not share my personal information with non-affiliates to market their products and services to me.
Mail completed form to:
COUNTRY Financial
Attn: Data Integrity Unit
P.O. Box 2020
Bloomington, IL 61702-2020
First Name
Middle Initial
Last Name
Current Street Address
City
State
ZIP Code
Policy or Account Number(s)
Contact your local COUNTRY Financial representative.
Call 1-866-COUNTRY and speak with a customer service representative.
Visit www.countryfinancial.com, click on the Contact Us tab, and send us an email.
Please be sure to include your name, address and phone number that you would like to include on our list.
If you have questions, you may also contact the Nevada Attorney General's office at:
Office of the Nevada Attorney General
Bureau of Consumer Protection
555 E. Washington Avenue, Suite 3900
Las Vegas, NV 89101
Phone (702) 486-3132
Email BCPINFO@ag.state.nv.us
California, Montana and Vermont Residents
We do not share your personal information with non-affiliated parties for their marketing purposes.
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