CAREER
PLANNING
HANDBOOK
Career Opportunities and Employer Relations | Fall 2021
JUMP START
YOUR CAREER
To help you prepare for a successful
job search, the career opportunities
and employer relations (COER)
office offers assistance from your
first year on campus and beyond.
Services include:
• Resume Reviews
• Practice Interviews
• Advising Appointments
• LinkedIn Profile Reviews
• Salary Negotiation
• Professional Headshot
Station
• Career Fairs
• On-campus Interviews
• JCPenney Suit Up Event
• Career Closet
• Handshake
Job Search Database
• GoinGlobal Job
Search Database
• Professional
Development Workshops
• Employer
Sponsored Events
• Miner Network
• Alumni Services
MISSION STATEMENT
The mission of Career Opportunities and Employer
Relations (COER) is to provide excellent service
supporting the success of students, alumni,
employers and campus.
TABLE OF CONTENTS
2
Career planning checklist
Divided by year, use the checklist to
develop your career plan.
3
Cover letter, resumes
and references
Creating your resume is the first step
to apply for a job. See what should
and should not be included.
6
Cover letter, resume and
reference samples
Look through our cover letters,
resumes and reference samples
for Engineering, CASB and
graduate students.
14
Optimize your resume with
power verbs
Utilize our list of power verbs when
describing your education and
employment experiences.
18
Conduct successful interviews
Learn the do’s and dont’s of
interviewing and how to dress
the part.
19
Power introduction
Learn the do’s and dont’s of
power introductions.
20
Common interview questions
Prepare for your next interview by
reading through our list of common
interview questions.
21
Preparing for a
behavioral interview
Learn to prepare for a
behavioral interview.
22
ank you letters
Review the three parts a thank you
letter should consist of, common
mistakes to avoid and read our
sample letters.
23
Applying to graduate school
Tips and tricks to help make
your graduate school application
process easier.
24
Curriculum Vitae
resume sample
Look through our CV sample.
27
Negotiating job oers
Not sure how to negotiate a job oer?
Read through our tips.
Career Opportunities and
Employer Relations (COER)
ird Floor, Norwood Hall
573-341-4343 | career.mst.edu
COER | CAREER.MST.EDU 1
Freshman
Attend New Handshake Users Orientation
Register in Handshake and GoinGlobal
Create a resume and have it reviewed
Create a LinkedIn profile
Check-out career.mst.edu
Attend a COER workshop
Start a “Career Development File”
Learn about dierent career paths
Attend first-timers tour to
learn Career Fair layout
Report summer internships
Volunteer or join a design team/
student organization
Buy a suit or visit the COER Suit Closet
Write a Power Introduction
Network at employer information
sessions and career fairs
Prepare for a Career You’ll Love
We have divided, by year, what you should be doing to develop your own
career plan to prepare you for life after graduation.
Sophomore
Update your resume and have it reviewed
Update your LinkedIn profile and photo
Re-register for GoinGlobal and update
your Handshake profile
Join campus organizations
Attend COER workshops
Schedule a practice interview
Consider co-op, internship, and study
abroad opportunities
Start building your online brand
Research companies you are interested in
Attend both career fairs
Develop relationships with
faculty and employers
Begin a reference page
Report summer internships and co-ops
Maintain your GPA
Retake classes with poor performance
Other: ________________________________
Junior
Become a leader in an organization
Update your resume and have it reviewed
Update your LinkedIn profile and photo
Re-register for GoinGlobal and update
your Handshake profile
Secure a co-op or internship
Attend COER workshops
Schedule a practice interview
Attend both career fairs
and continue networking
Write a cover letter
Investigate graduate school
Maintain your online brand
Communicate with your references
about your job search
Report summer internships and co-ops
Maintain your GPA
Retake classes with poor performance
Other: ________________________________
Senior
Adapt your resume to
each job you apply for
Update your LinkedIn profile and photo
Re-register for GoinGlobal and update
your Handshake profile
Purchase professional attire
Attend the COER Etiquette Dinner
Research average starting
salaries for your major
Attend both career fairs
and continue networking
Take graduate school entrance exams
Evaluate job oers; seek assistance from
COER Career Advisor if needed
Report your post-graduation plans to COER
Join the Miner Alumni Association
Other: ________________________________
Career Plan
2 FALL 2021 | NEW CAREER PLANNING HANDBOOK
Cover Letters
(EXAMPLES ON PG 6)
A cover letter introduces your resume and provides
additional information by allowing you to:
• Inform the employer
of the position you are
seeking or your objective.
• Impress the employer
by exhibiting excellent
communication skills.
• Intrigue the employer by
telling what you like about
the company and how you
would be a good fit.
• Interest the employer by
highlighting your skills or
experiences that qualify
you for the position.
• Invite the employer to contact
you for an interview.
Undergraduate Resume
(EXAMPLES ON PP. 7-8)
The recommended length for an undergraduate
resume is one page.
• Start with a blank
document — templates and
text boxes make it dicult
to cut and paste, change
margins, or add/delete
information when needed.
• Margins should be 1/2” to 1”
on all four sides of the paper.
• Use an easy to read font such
as Arial, Calibri, Verdana,
or Times New Roman.
• e recommended font size
for your name is 14 point; the
recommended font size for all
other items is 11 or 12 point.
• Approach each
section separately.
A typical resume should
consist of six basic sections:
Contact Information,
Objective, Education,
Experience, Computer Skills,
and Honors and Activities.
Additional sections may
include: Courses, Research or
Class Projects, Certifications
or Special Training, Military
Experience, Foreign
Languages, Volunteer Work
and Professional Aliations.
Graduate Resume
(EXAMPLES ON PP. 9–12)
The recommended resume length for graduate or
non‑traditional students is two pages or less. The
second page should be at least 1/2 page long.
• Start with a blank
document — templates and
text boxes make it dicult
to cut and paste, change
margins, or add/delete
information when needed.
• Margins should be 1/2” to 1”
on all four sides of the paper.
• Use an easy to read font such
as Arial, Calibri, Verdana,
or Times New Roman.
• e recommended font size
for your name is 14 point; the
recommended font size for all
other items is 11 or 12 point.
• Approach each
section separately.
A typical resume should
consist of six basic sections:
Contact Information,
Objective, Education,
Experience, Computer Skills,
and Honors and Activities.
Additional sections may
include: Courses, Research or
Class Projects, Certifications
or Special Training, Military
Experience, Foreign
Languages, Volunteer Work
and Professional Aliations.
Reference Page
(EXAMPLE ON PG 13)
Always ask permission before adding someone
to your reference page.
• List 3 to 5 people
as references.
• Choose a variety of
people — past employers
or supervisors, professors,
coaches, mentors, pastors, etc.
COER Tips:
Cover Letters:
» Research the company before
writing your cover letter.
» Tailor your letter to the
company’s needs and
requirements of the job.
» Follow standard business letter
format and limit your letter
to 1 page in length.
Undergraduate Resume:
» Go easy on ALL
CAPS and underlining
» Only bold the information that
points to you, such as:
• Your name
• Your degree and GPA
• e job titles or positions
you have held in a
company or organization
Graduate Resume:
» Go easy on ALL
CAPS and underlining
» Only bold the information that
points to you, such as:
• Your name
• Your degree and GPA
• e job titles or positions
you have held in a
company or organization
Reference Page:
» Give a copy of your resume to
each of the people you have
listed as references.
» Keep your references informed.
ey will give a much better
reference if they know a phone
call is coming and have time to
think about what they will say.
Cover Letters, Resumes, References
COER | CAREER.MST.EDU 3
Applicant
tracking systems
(ATS): What you
need to know
ATSs have a range of functions:
They review resumes and
reject those that don’t meet the
qualifications.1
They conduct performance
assessments such as resume
analysis and video interviews.2
They can predict employee
performance.
3
Quick Facts
10%
Only one in 10 resumes are
reviewed by a human these
days. Most employers have
moved to using an ATS.
About ATS
4 FALL 2021 | NEW CAREER PLANNING HANDBOOK
There are many
improvements you can
make on your resume
that give it a higher
chance of clearing the
ATS system.
Ensure that your file format and resume
structure is readable by ATS
Stick to one software when creating your
resume (MS Word/Google Docs)
Use PDF. Convert right before
upload. Otherwise, the file
could read as corrupted.
It maintains its shape/format
when uploaded to the ATS
systems and to the employer
Ensure your section titles, education, and
work experience are properly formatted
No columns unless there is a
dash or bullet point in front thus
allowing an ATS to read it
Company Name listed first with
position titles underneath
Your achievements are emphasized using
action verbs and keywords
An ATS, on average, rejects 70-80% of submitted
resumes, often because of formatting errors.
About 60% of employers
admit ATSs cause them to
miss qualified candidates.
Almost 90% of all employers
depend on ATS.
ATS Quick Facts
COER | CAREER.MST.EDU 5
Dora E. Garcia
Date
Name of Recipient
Title
Company Address
City, State Zip Code
Dear Search Committee,
I am graduating from Missouri University of Science and Technology in May of 2025 with a B.A. in History, and
I am interested in the full-time Public Relations Specialist position NAME OF COMPANY has posted on
Handshake. I am extremely impressed with NAME OF COMPANY, from the cutting-edge technology used to
complete fascinating projects, to the focus placed on the health and safety of employees. I would consider it a
privilege to work for such a prestigious company.
I believe I would be a great fit for the Public Relations Specialist position. Some of my abilities that would be
useful in this position include:
• Excellent academic performance in History courses
• Strong written and oral Spanish communication skills
• Hands-on experience with fundraising and marketing campaigns
• Leadership experience as a Resident Assistant and with campus organizations
• Extensive public speaking experience
• Ability to solve practical and theoretical problems
I would greatly appreciate a few minutes of your time to look over my enclosed resume and the opportunity
to talk with you about a full-time position with NAME OF COMPANY. You may reach me at (573) 3333-3333,
or by email at: [email protected]. I look forward to hearing from you soon.
Sincerely,
Your Name
ATS Friendly Cover Letter
6 FALL 2021 | NEW CAREER PLANNING HANDBOOK
Taylor Miner
Education
Missouri University of Science & Technology May 2025
B.S. Mechanical Engineering GPA: 3.5/4.0
Courses:
-Machine Design II -Computational Fluid Dynamics -Heat Transfer
-Machine Dynamics - Control of Linear Systems -Engineering Design
-Mechatronics -Internal Combustion Engines -Mechanics of Materials
Experience
Missouri University of Science & Technology Rolla, MO
Chief Engineer – Formula SAE Team Aug 2024 – Present
Managed all aspects of design, construction, and testing of formula car
Reviewed designs submitted by group leaders and encourages knowledge sharing
Defined and Guided the overall concept and development of car
Missouri University of Science & Technology Rolla, MO
Team Leader – Suspension Design and Analysis Aug 2023 – May 2024
Designed car’s suspension kinematics and oversaw on-track testing/tuning
Developed MATLAB-based quasi-steady state vehicle dynamics stimulation program
Researched ways to minimize damper friction
Collaborated with 10 students on modeling, design, and analysis of suspension uprights
B.E.S.T. Tractor Manufacturing, Inc. Sioux City, IA
Technical Sales and Marketing Engineering Intern May – Aug 2023
Analyzed distributed heat loading on diesel cylinder head
Designed apparatus to allow for video recording of coolant flow within diesel engine head
Created models and mechanical drawings for patent applications and limited-run parts
Analyzed aftermarket parts sales to determine total market penetration
Self-Employed Sullivan, MO
Mechanic May 2018 – Aug 2022
Restored motor, driveline, and pain on 1961 Ford tractor
Rebuilt motocross bike and various other small engines as needed
Custom-fabricated boat trail and truck bumper
Skills
-MATLAB -Autodesk Inventor -Ansys Design Modeler -Star-CCM+
-AutoCAD -SolidWorks -Siemens NX -Microsoft Excel
Honors & Activities
Pi Tau Sigma – National Honorary Mechanical Engineering Society
Missouri University of Science and Technology Tau Beta Pi – Engineering Honor Society
Missouri University of Science and Technology Phi Eta Sigma – National Honor Society
Undergraduate Resume Sample: Engineering
COER | CAREER.MST.EDU 7
Alex Miner
Education
Missouri University of Science and Technology May 2025
B.A. History GPA: 3.5/4.0
Minor: Spanish
Experience
Missouri University of Science and Technology Rolla, MO
Study Abroad Participant Aug – Dec 2023
Successfully adapted to new culture and living environment
Communicated effectively with people of diverse interests, values, and perspectives
Improved Spanish language skills through daily interactions with local people
Analyzed business situations and work projects from a different cultural frame of reference
Learned to identify social and political implications of decisions and to be resourceful in
accomplishing projects
Adapted to rapidly changing situations and learned to allocate time differently
Gained valuable historical, cultural, and political knowledge of host country through formal tours,
social gatherings, and independent research
Missouri University of Science and Technology Rolla, MO
Public Relations Officer – Women in Business Organization Jan – May 2023
Coordinated with five Executive Board members to develop fundraising ideas
Generated marketing plan and created materials for fundraising events
Maintained contacts with local newspaper, radio, and television personnel
Attended monthly organization meetings and recruited new members
Missouri University of Science and Technology Rolla, MO
Resident Assistant – Residential Life Department Aug 2022 – May 2023
Developed community of 35 women and advised them on personal and academic issues
Assisted floor leaders in planning programs and community activities
Performed weekly safety and security rounds for complex of 900 students
Completed administrative reports for supervisory communication and building occupancy
Promoted diversity issues through programming and community development
Missouri University of Science and Technology Rolla, MO
Participant – Chancellor’s Leadership Academy Jan – Dec 2022
Acquired valuable leadership skills through interactions with the chancellor and alumni
Participated in team-building activities and service projects
Learned public speaking skills through weekly presentations made to groups of 25-35 people
Skills
-Adobe Photoshop -Microsoft Word -Microsoft Excel -
Microsoft PowerPoint
-Microsoft Publisher -Microsoft Outlook -Adobe InDesign
Honors & Activities
Missouri University of Science and Technology Spanish Club - Secretary
Missouri S&T Chapter of Toastmaster’s International - Member
Missouri S&T Intramural Women’s Softball - Captain
Undergraduate Resume Sample: CASB
8 FALL 2021 | NEW CAREER PLANNING HANDBOOK
Graduate Resume Sample: Engineering
Remi M. Clark
(573) 341-4343 · remc2@mst.edu · https://www.linkedin.com/in/remi-m-clark -5599/
Objective
To obtain an internship/co-op position in the field of Mechanical and/or Aerospace Engineering
Education
Missouri University of Science and Technology May 2020
M.S. Mechanical Engineering GPA: 3.9/4.0
Emphasis: Control Systems
Missouri University of Science and Technology Dec 2018
B.S. Mechanical Engineering GPA: 4.0/4.0
Minor: Aerospace Engineering
Experience
Tesla Fremont, CA
Power Engineering Intern May 2019- Aug 2019
Designed, tested and prototyped mechanical and electrical components and systems for current and future
Tesla product programs
Assisted on mechanical, electrical and software projects, which introduced challenges requiring creative
solutions to affect rigorous quality and cost-down targets
Collaborated with cross-functional partners, external vendors and suppliers
Honeywell St. Louis, MO
Mechanical Engineering Co-op Aug 2018-Dec 2018
Aided in the development and design of product components and subassemblies
Assisted in the development of test methods and instrumentation instructions
Performed tests and diagnosed problems
Analyzed and interpreted test data
Familiar with applicable certification requirements
Missouri University of Science and Technology Rolla, MO
Team Leader- Formula SAE Team Jan- May 2017
Organized and managed team of 30+ members to aid in the design, build, and presentation of the formula car
Facilitated meetings throughout the 2017 academic year
Scheduled, managed logistics and participated in competitions
Served as Formula SAE Team Representative by maintaining relationships between the team, university and
external entities
Collaborated with other committee members to organize and schedule special events and presentations for
the university and within the community
Skills
Computer:
-MATLAB - MS Office Suite - Labview - Python
Language:
-English - German
Honors & Activities
American Society of Mechanical Engineers (ASME) - President
Missouri University of Science and Technology
Student Diversity Club
Missouri University of Science and Technology Aerial Swing Dancing
COER | CAREER.MST.EDU 9
Graduate Resume Sample: CASB
Devin T. Brooks
Objective
To obtain a full-time position in the field of Industrial Organizational Psychology
Education
Missouri University of Science and Technology May 2020
M.S. Industrial Organizational Psychology GPA: 3.9/4.0
Emphasis: Leadership in Technical Organizations
Old Dominion University May 2018
B.S. Psychology GPA: 3.7/4.0
Minor: Human Services
Experience
Missouri University of Science and Technology Rolla, MO
Graduate Research Assistant- Psychological Department Aug 2018- Present
Managed multiple research projects including experimental research
Utilized Microsoft Word, PowerPoint, Excel and SPSS to organize and complete tasks effectively
Experienced with data coding, data entry transcribing, data analysis and write ups
Contributed to discussions on research directions with faculty, staff and peer assistants
Old Dominion University Norfolk, VA
Human Resources Intern- Sentara Princess Anne Hospital May 2017- Aug 2017
Assisted department in retrieving, printing, copying, filing and ensuring proper reports and paperwork were
complete and up-to-date
Created new hire packets and maintained employee/freelance and intern files
Managed project work in the fields of talent acquisition and performance management
Presented results of project to the Director of Sentara Princess Anne Human Resources Department
Payless ShoeSource Virginia Beach, VA
Sales Associate Jan 2013- Jan 2017
Offered customers assistance with locating store merchandise and accurately processed sales transactions
Assisted with weekly in-store sales promotions set-up and inventory audits
Old Dominion University Norfolk, VA
Undergraduate Research Assistant Aug 2014- Dec 2014
Assisted with research projects on and off campus, involving a virtual patient simulator
Conducted data collection and data analysis utilizing SPSS
Implemented knowledge of laboratory procedures to ensure confidentiality among participants
Computer Skills
- MS Office Suite - SPSS - R Studio - Adobe InDesign
Honors & Activities
Society for Industrial Organizational Psychologists (SIOP)
Old Dominion University Marching Band- Drum Major
Old Dominion University PSI CHI/APS Honor Society- Treasurer
10 FALL 2021 | NEW CAREER PLANNING HANDBOOK
Rory T. Johnson
Objective
To obtain a full-time position in the field of Geological Engineering
Education
Missouri University of Science and Technology May 2020
Ph.D. Geological Engineering GPA: 3.9/4.0
Dissertation: “Developing Improved Strategies of Remediating Arsenic Contaminated Aquifers.”
University of Sydney Dec 2017
M.S. Geological Engineering GPA: 3.7/4.0
Thesis: “The Evaluation of Long-Term Statistical Parameters of Rain Events.”
University of Sydney May 2014
B.S. Geological Engineering GPA: 3.8/4.0
Emphasis: Groundwater Hydrology and Contaminant Transport
Experience
Missouri University of Science and Technology Rolla, MO
Graduate Research Assistant Aug 2018-Present
Performed research in the area of improving drinking water systems in developing areas
Summarized current literature to determine future novel research endeavors
Prepared experiments, analyzed data and created reports
Developed presentations and research papers for publication
University of Sydney Sydney, Australia
Graduate Teaching Assistant Aug 2016-Dec 2017
Instructed undergraduate introductory geology laboratory course
Assisted professor in leading/teaching a variety of geology lectures and updated lab manuals and
answer keys when requested
Tutored students with assignments and understanding of geology topics
Graded labs, reports, quizzes and exams
University of Sydney Sydney, Australia
Graduate Research Assistant Aug 2015- Dec 2017
Gained experience working in laboratory environment
Prepared findings into a formal presentation and published journal article
University of Sydney Sydney, Australia
Volunteer- Engineers without Borders May- Aug 2014-2017
Provided remote assistance and travel internationally for short and long-term assignments
consisting of water quality in rural and developing regions
Designed and conducted maintenance on water systems including wells, manual and power pumps
and connections to access points
Applied and created sanitation methods including pit latrines, septic system design and flush toilets
Communicated effectively with people of diverse interests, values and perspectives
Ph.D. Resume Sample: Engineering
COER | CAREER.MST.EDU 11
Rory T. Johnson
Page 2
Phelps County Fire Department Rolla, MO
Firefighter and EMT Oct 2008-Jun 2010
Controlled, contained and extinguished fires
Administered first aid and artificial respiration to individuals adversely affected or injured by fires,
trauma or smoke
Assessed patients’ needs to determine how best to provide life support services during medical
emergencies
Answered emergency situations quickly, assessed conditions, and reacted appropriately to assist
victims, contain fires and prevent escalation
Skills
Computer:
- MS Office Suite - GIS - DecisionSpace - Earth Modeling in 2D and 3D
Language:
-English - French
Publications
Johnson, R.T. and Colley, S. “The Evaluation of the Long Term Statistical Parameters of Rain Events.”
Geological Engineering, 15 (3), 13-25, 2018.
Smith, J. and Johnson, R.T. “Remediation technologies for arsenic-contaminated soils and groundwater:
an evaluation” Elsevier, Vol. 3. Issues 1-5, 192-2010, 2017.
Presentation
NABG Conference: The Evaluation of Long Term Statistical Parameters of Rain Events. Houston, Texas,
Oct. 2017.
Volunteerism
Engineers without Borders
Engineers in Action
Honors & Activities
Geological Society of America (GSA)
National Association of Black Geoscientist
Missouri University of Science and Technology C.L. Dake Geological Society
Missouri University of Science and Technology Spelunkers Club
University of Sydney Volleyball- Captain
Ph.D. Resume Sample: Engineering continued
12 FALL 2021 | NEW CAREER PLANNING HANDBOOK
Dora E. Garcia
(573) 341-4343 · [email protected] · http://www.linkedin.com/in/dora-the-explorer
References
Dr. William Zwikelmaier
Director of Career Opportunities and Employer Relations
Missouri University of Science and Technology
320 W. 12
th
Street
Rolla, MO 65401
(573) – 341– 4343
Mrs. Sara Earl
Recruiting Assistant
Missouri University of Science and Technology
320 W. 12
th
Street
Rolla, MO 65401
(573) – 341– 4230
Ms. Sammatha Wilcox
Experiential Learning Specialist
Missouri University of Science and Technology
320 W. 12
th
Street
Rolla, MO 65401
(573) – 341– 44309
Reference Sample
COER | CAREER.MST.EDU 13
Achievement
accelerated
accomplished
achieved
activated
attained
competed
earned
eected
elicited
executed
exercised
expanded
expedited
generated
improved
increased
insured
marketed
mastered
obtained
produced
reduced
reorganized
reproduced
restructured
simplified
sold
solicited
streamlined
succeeded
upgraded
Administrative
arranged
channeled
charted
collated
collected
coordinated
dispensed
distributed
established
executed
implemented
installed
maintained
oered
ordered
outlined
performed
prepared
processed
provided
purchased
recorded
rendered
served
serviced
sourced
supported
Analyze
abstracted
appraised
assessed
briefed
clarified
classified
compared
computed
correlated
critiqued
debated
defined
detected
determined
diagnosed
discriminated
dissected
evaluated
examined
identified
inspected
integrated
interpreted
interviewed
investigated
judged
maintained
mapped
monitored
observed
perceived
ranked
read
reasoned
related
researched
reviewed
screened
scanned
solved
studied
summarized
surveyed
symbolized
synthesized
verified
visualized
Assist
advised
bolstered
collaborated
contributed
consulted
cooperated
enlisted
facilitated
fostered
helped
located
participated
referred
served
supported
sustained
Cover Letters, Resumes, References
Optimize Your Resume
with Power Verbs
Go through our list and see which ones you can use to help
describe your education and employment experiences.
14 FALL 2021 | NEW CAREER PLANNING HANDBOOK
Create/Develop
acted
adapted
authored
built
changed
charged
clarified
composed
conceived
constructed
corrected
created
designed
developed
devised
discovered
drafted
eliminated
encouraged
established
expanded
facilitated
formulated
founded
generated
illustrated
improved
influenced
initiated
innovated
instituted
introduced
invented
launched
originated
perceived
performed
planned
revamped
revised
shaped
solved
staged
streamlined
substituted
updated
visualized
Financial
allocated
analyzed
appraised
audited
balanced
budgeted
calculated
compiled
computed
controlled
disbursed
estimated
figured
financed
forecasted
projected
reconciled
tabulated
Help/Teach
advised
clarified
coached
collaborated
consulted
counseled
educated
explained
facilitated
guided
helped
instructed
modeled
participated
taught
trained
tutored
Lead/Manage
acquired
administered
approved
assigned
chaired
contracted
controlled
decided
delegated
directed
enlisted
governed
handled
initiated
instilled
instituted
interviewed
managed
motivated
named
presided
recruited
retained
reviewed
selected
shaped
supervised
united
Counsel/Instruct/Learn
adapted
advised
advocated
aided
applied
assessed
assisted
briefed
cared
charged
clarified
coached
comforted
conducted
consulted
coordinated
demonstrated
educated
enabled
enlightened
established
exercised
explained
fostered
guided
helped
implemented
influenced
informed
inspired
interpreted
lectured
led
listened
maintained
modified
motivated
observed
perceived
persuaded
promoted
read
reinforced
restored
saved
shared
solved
spoke
substituted
taught
validated
Cover Letters, Resumes, References
Communicate
addressed
advertised
answered
arbitrated
briefed
communicated
conducted
contacted
conveyed
corresponded
debated
delivered
demonstrated
edited
entertained
explained
expressed
facilitated
informed
interpreted
interviewed
lectured
listened
mediated
narrated
negotiated
persuaded
prepared
presented
promoted
proposed
publicized
published
recorded
reported
represented
responded
spoke
suggested
translated
COER | CAREER.MST.EDU 15
Negotiate
advised
advocated
arbitrated
bargained
expedited
mediated
merged
motivated
negotiated
persuaded
reconciled
solved
Organize
accumulated
arranged
assembled
balanced
built
cataloged
classified
collated
collected
compiled
composed
coordinated
copied
correlated
detailed
developed
facilitated
gathered
identified
located
methodized
obtained
organized
planned
prepared
prioritized
processed
programmed
ranked
recorded
revamped
revised
scheduled
solved
streamlined
structured
tabulated
updated
Serve
assisted
attended
cared
catered
delivered
facilitated
furnished
listened
maintained
prepared
Plan/Organize
allocated
anticipated
arranged
cataloged
categorized
classified
collected
consolidated
convened
edited
eliminated
employed
gathered
grouped
monitored
organized
planned
regulated
scheduled
structured
summarized
targeted
Research/Analytical
assessed
compared
critiqued
defined
derived
detected
determined
discovered
evaluated
examined
explored
found
inspected
interpreted
investigated
located
measured
observed
predicted
rated
recommended
researched
reviewed
searched
studied
surveyed
verified
Technical
adapted
adjusted
applied
built
computed
constructed
designed
diagnosed
engineered
experimented
maintained
modified
operated
prescribed
programmed
proved
reinforced
repaired
resolved
restored
solved
specified
systematized
tested
Operate/Repair/Maintain
adjusted
adapted
clarified
corrected
eliminated
executed
expedited
facilitated
fixed
implemented
installed
modified
ordered
prioritized
programmed
promoted
ran
serviced
sustained
transported
upheld
utilized
Cover Letters, Resumes, References
16 FALL 2021 | NEW CAREER PLANNING HANDBOOK
Conduct
Successful
Interviews
The Do’s of Interviewing
» Research the company before the interview. Use information you
find to ask good questions or tell why you want to work for the
company and how you would be a good fit
» Be punctual — Arrive about 15 minutes early; use any excess time
to go over your notes
» Maintain eye contact with the employer — the inability to look
someone in the eyes conveys mistrust or lack of confidence
» Smile! Be friendly and show your personality — nobody wants to hire
someone who looks unhappy, indierent, or mad
» Listen — Make sure you understand the question before answering
» Speak clearly — Give prompt, intelligent, brief answers
» Ask questions — Prepare several questions to ask the employer
about the job, the company, the work you would be doing if hired, etc.
» Know what you are worth — research salaries before interviewing, so
you know a range; don’t bring it up, but be prepared in case they do
The Dont’s of Interviewing
» Don’t be dishonest — it is better to be truthful than
to be caught in a lie
» Don’t ramble — keep your answers short and to the point
» Don’t mumble — speak clearly and loud enough for interviewers to
understand your answers
» Don’t chew gum — it will be distracting to the interviewer and it
looks unprofessional
» Don’t smoke or eat immediately before an interview — be mindful of
odors that cling to your clothing
» Don’t give a salary requirement — always state salary is
negotiable — let the employer make an oer first, then negotiate if
you think the oer is low
Dress the Part
For most interviews and career fair
networking, conservative, professional
clothing is required.
Clothing should be clean and pressed. Monitor the amount
of cologne or perfume you are wearing and remember the
rule of 13 — don’t wear more than 13 accessories including
jewelry, belt, glasses, large buttons, etc. Be sure to dress for
the job you want, not the one you have!
Masculine
y A dark two-piece suit
y A solid color, long
sleeved shirt
y A tie with a
simple pattern
y Socks the same color
as your pants
y Dress shoes and belt
in matching color
Feminine
y A solid color suit
and tailored blouse
y Skirts no shorter
than just above
the knee
y Basic dress shoes
with modest
heel height
y Modest amount of
jewelry and make-up
Interview Strategies
COER | CAREER.MST.EDU 17
The Power Introduction
Have you ever heard the term elevator pitch or power
introduction? Do you know what it is?
Simply, it’s your introduction; a description of who you are, what you do, where you’ve been,
where you want to go, and how you can benefit the listener. It should be short enough for you
to present in the time it takes an elevator to go from the first floor of a building to the top floor
(about 30–60 seconds). is is your power introduction.
The Do’s of Power
Introductions
✓ Develop your introduction with a
specific audience in mind — you are
more likely to succeed if you clearly
target the company or individual to
whom you will be speaking
✓ Research the organization
and incorporate that
knowledge into your speech
✓ Provide examples of successful
outcomes of deploying your skills
and incorporate a story or example to
help support your points
✓ Practice your introduction until it
is perfectly crafted
✓ Be friendly, confident and enthusiastic
The Dont’s of Power
Introductions
7 Don’t rush through your introduction
7 Don’t ramble on and on
7 Don’t speak in a monotone voice
7 Don’t let your speech sound
canned— it should sound eortless,
conversational and natural
7 Don’t get bogged down with industry
jargon or acronyms that your listener
may not be familiar with
7 Don’t sound like a used car
salesman — make your introduction
memorable and sincere
Power Introduction Example:
• Hi, my name is __________.
• I’m a ___ (year) studying ___ (major) at Missouri S&T.
• Last semester, I participated in ____________ (club/design team/internship)
where I learned _______.
• is semester I’m involved in ________________ (project/class/internship).
• I’m very interested in _______ (company/position) because of _____________.
• I’m looking for a _______ (position type ) for ______ (term and year) and am excited to
learn more about opportunities at __________ (company).
Interview Strategies
18 FALL 2021 | NEW CAREER PLANNING HANDBOOK
Common Interview Questions
Personal
» Tell me about yourself.
» Describe your ideal job.
» Of which three accomplishments are you most proud?
» Who are your role models? Why?
» How does your college education or work
experience relate to this job?
» What motivates you most in a job?
» Have you had diculty getting along with a former professor/
supervisor/co-worker? How did you handle it?
» Where do you want to be in 5 years? 10 years?
» Since attending college, what is the toughest decision
you have had to make?
» Why do you think you are the best candidate for this position?
Education
» Why did you choose your major?
» Why did you choose to attend your college or university?
» Do you think you received a good education? In what ways?
» In which campus activities did you participate?
» Why did you choose these campus activities? What did you
gain? What did you give?
» What is your GPA? How do you feel about it?
» Do you think your grades reflect your abilities? Why or why not?
Career Goals
» What appeals to you about the job for which you are applying?
» Do you prefer to work under supervision or on your own?
» What other types of positions are you considering?
» Are you able to work on several assignments at once?
» How do you feel about working overtime?
» How do you feel about travel?
» How do you feel about the possibility of relocating?
Experience
» What job-related skills have you developed?
» What did you learn from these work experiences?
» What did you enjoy most about your last employment? Least?
» Have you ever quit a job? Why?
» Give an example of a situation in which you provided a
solution to an employer.
» Have you ever done any volunteer work? Tell me
about your experience.
» Describe a project or situation that best demonstrates your
analytical abilities.
» What types of situations put you under pressure, and how do
you deal with pressure?
COER’S TIPS
» Prepare three or four questions to ask the interviewer.
» Ask when you can expect to hear back from the employer.
» If you don’t have the interviewer’s contact information, ask for a
business card so you can follow up if they have not contacted you
within a specified time.
Interview Strategies
COER | CAREER.MST.EDU 19
Interview Strategies
Preparing for a
Behavioral Interview
Behavioral‑based questions are
used as a way to indicate your future
performance from previous behavior.
» Recall recent situations that show favorable behaviors or actions, especially those involving
course work, work experience, leadership, teamwork, initiative, customer service or dicult
interactions.
» Prepare a short description of each of these situations.
» Make sure you describe the STAR: Situation, Task (3–4 sentences), Actions you took
(3–4 sentences), Result or outcome (1–2 sentences). Your description should be short, concise
and positive — even if the result was not favorable.
» Be specific — don’t generalize or combine several events into one.
Example Answer:
“Tell me about a time when you were
on a team and a member wasn’t
pulling his or her weight; how did you
handle the situation?”
“I was assigned to a team to build a canoe
out of concrete. One of our team members
wasn’t showing up for our lab sessions
or doing his assignments, so I decided to
meet with him in private. I explained the
frustration of the rest of the team, and
I asked if there was anything I could do
to help. He told me he was preoccupied
with another class that he wasn’t passing,
so I found someone to help him with the
other course. He was not only able to
spend more time on our project, but he
was also grateful to me for helping him
out. We finished on time and received
an ‘A’ on our project.
Sample Behavioral
Interview Questions
Give me an example of a
problem you’ve faced on the job
and how you handled it.
Describe a time when you faced
unreasonable deadlines or
expectations. How did you respond?
Tell me about a dicult person you’ve
had to deal with. Why was he/she
dicult and what did you do?
Describe the last time you did
something which went well beyond the
expected at work or school.
Tell me about a time when you were
most pressured or stressed at work or
school and how you handled it.
Tell me about an accomplishment that
you are most proud of.
20 FALL 2021 | NEW CAREER PLANNING HANDBOOK
Thank You Letters
A thank you letter, or email, should
consist of three parts:
Start by thanking the interviewer (and their team, if applicable) for taking the time to talk
with you. Personalize this by referring to a topic, conversation point, or mutual interest that
was discussed.
Confirm that you are still interested in working for the company and why you would be a
good fit for the position. (Employers want people who will enjoy their work and be engaged
in the success of the business.)
End the letter with another note of appreciation and let them know you look forward to
hearing from them soon.
The Dont's of Thank You Letters
7 Don’t start with 'hey' — avoid informal language with any business interaction.
7 Don’t address your note to more than one person — send individual thank you notes
to each interviewer.
7 Don’t wait more than 24 hours to follow up — it doesn’t take long to write an email, make
sure to send a thank you the same day of your interview.
7 Don’t write an essay — don’t write more than 3-4 sentences thanking your interviewers for
the experience, they have work to do.
7 Don’t send gifts — the note is sucient and any extras can make you seem desperate.
7 Don’t get the names wrong— misspelling the name of your interviewer? Addressing them by
the wrong name? A definite no.
Sample Letter
Dear Mr. Albertson,
I would like to thank you for giving me
the opportunity to interview for the
human resources position with Acme
Stang. Acme’s motto of “Care for All,”
really impressed me.
I feel confident that I possess the
skills and ambition needed to be a
Human Resources Coordinator at Acme
Stang. If I can provide any additional
information or references, please feel
free to contact me at: (573) 341-4343, or
by email at: [email protected].
Once again, thank you very much. I look
forward to hearing from you soon.
Sincerely,
Alex Miller
Sample Letter
Dear Ms. Johnson,
ank you so much for the chance to
meet with you and your team today
and to learn more about ABC Solar
Explorations. I was really impressed with
the work you are doing on the new wave
of solar panels for low cost housing.
After speaking with your team, I am
even more convinced ABC would be a
great fit for me and my desire to help
create change in today’s world. I believe
my work on Missouri S&T’s Solar House
Team and strong work ethic make me
an excellent fit for ABC. Again, thank
you for your time, and I look forward to
hearing from you soon.
Sincerely,
Alex Miller
1
2
3
COER’S TIPS
» Proofread
» Be formal
» Be brief
Interview Strategies
COER | CAREER.MST.EDU 21
The Do’s
✓ Prepare three to five
questions ahead of time
✓ Write these down in your padfolio
✓ Don't forget to send a thank you
note or email withing 24-48 hours
after your interview!
The Dont’s
7 Don’t avoid questions that could be
answered by a quick Google search
7 Avoid asking about the day-to-day
responsibilities when they are listed
within the job description
7 Avoid overly personal questions
that will leave the interviewer
feeling uncomfortable
7 Avoid me-focused topics (salary,
health insurance, vacation, etc.) in the
initial interview stages
Questions to Ask After an Interview
Correct Examples
What characteristics do you look for in an employee to
represent the company values?
What are the top three traits you think will help someone succeed in this position?
What does success look like in this position and how do you measure it?
How would you describe company culture?
What is the biggest challenge someone will face in this job in the first six months?
How do you think an employee in this position could best impact the company?
What is the timeline for filling this position? When could I expect to hear back by?
Questions to Ask
22 FALL 2021 | NEW CAREER PLANNING HANDBOOK
Applying to Graduate School
» Take entrance exams
GRE, GMAT, LSAT, MCAT ... what are these? Tests you may
need to take prior to being accepted into a graduate
school program. Check with the schools you are
interested in attending to see which test is required for
the degree you are seeking. Register to take the test two
semesters before the school’s application deadline, and
then STUDY for the exam!
» Complete the application
Admissions applications are usually found on the school’s
website and are to be completed online and submitted
with a non-refundable application fee. Most of the required
information is basic personal data, but there may be
essay questions as well.
» Write a Statement of Purpose
is is your chance to speak up for yourself, tell why you
want to attend graduate school and why this program is a
perfect match for your skills, goals, and aspirations.
» Submit transcripts
You will need to request an ocial copy of your
undergraduate transcript be sent to the Graduate School
admissions oce. is usually requires completing a form
and paying a minimal cost ($2–$15) for records to be sent.
» Ask for letters of recommendation
Take care to choose appropriate letter writers. Remember,
a good letter helps your application tremendously but a
neutral or bad letter will send your application into the
rejection pile. e quality of your letters rests in the quality
of your relationships with professors, employers, mentors,
etc. You may want to provide the letter writer with a copy of
your resume and statement of purpose for their reference.
» Create a Resume or Curriculum
Vitae (CV)
A CV is a longer synopsis (compared to a resume) of
your educational and academic background as well as
teaching and research experience, publications, awards,
presentations, honors, etc. Individuals who are applying for
academic, scientific, or research positions should use a CV.
Individuals who are applying for industry positions should
use a resume, though some International employers may
request a CV instead of a resume.
» Schedule a practice interview
Prior to meeting with the school’s admissions committee,
you may want to schedule a practice interview with a COER
advisor. We will ask major-specific questions that will
prepare you better and calm your nerves.
» Attend admissions interview
Not all schools require a face-to-face interview but, if
yours does, make sure you treat it just like a job interview.
Wear professional dress clothes and be prepared to
answer similar questions.
Graduate School
COER | CAREER.MST.EDU 23
COER Curriculum Vitae Sample
MINER | 1
JOAN MINER
(573) 341-4343 • jmine@mst.edu
EDUCATION
Doctor of Philosophy in Civil and Environmental Engineering Expected Fall 20XX
Missouri University of Science and Technology (Missouri S&T)
Dissertation Title: “Visualizing Geotechnical Engineering Principles”
Advisor: Professor Ted S. Visor
Bachelors of Science in Civil Engineering May 20XX
Universidad Nacional de San Juan, San Juan, Argentina (UNSJ)
RESEARCH INTERESTS
Investigations to improve seismic force-resisting systems through simulations and various visualization techniques
RESEARCH EXPERIENCE
Graduate Research Assistant 20XX-Present
Department of Civil Engineering, Missouri S&T
• Design and execute small-scale testing to validate control algorithms derived to simulate seismic force-resistance
• Contribute to multi-disciplinary project aimed at developing visualizations and simulations to predict seismic force
damage to various materials
• Collaborate and coordinate with faculty, staff scientists, and fellow graduate students across departments
Undergraduate Consultant 20XX-20XX
Departamento de Ingeniería, UNSJ
• Selected by General Director of City Planning Department of San Juan to participate in structural analysis and
seismic assessment of Dr. Guillermo Rawson Hospital
• Collaborated with team members to execute a nonlinear static analysis of the structure in agreement with FEMA 356
pre-standard for Seismic Rehabilitation of buildings
TEACHING AND MENTORING EXPERIENCE
Teaching Assistant, Introduction to Structural Engineering 20XX-Present
College of Engineering, Missouri S&T
• Prepare lecture and class activities on the analysis of determinate and indeterminate structures for 15-25 freshman
and sophomore level undergraduates
• Create and grade course assessments to track student comprehension and progress
Instructor, Latinx Culture 20XX-20XX
Anthropology Department, Missouri S&T
• Integrated multimedia approaches and used instructional technology to enhance pedagogical approach
• Explained challenging concepts using planned lessons, assignments and targeted discussions for 75 freshman and
sophomore students
Graduate Mentor, Missouri Summer Research Opportunities Program 20XX-20XX
The Graduate College, Missouri S&T
• Mentored two undergraduates students in data collection and analysis to visualize the properties of various
geotechnical materials
Resume Sample: Curriculum Vitae
24 FALL 2021 | NEW CAREER PLANNING HANDBOOK
COER Curriculum Vitae Sample
MINER | 2
• Guided the students in preparation and presentation of research findings
HONORS AND AWARDS
Fulbright Scholarship Recipient, PhD Program 20XX
Outstanding Graduate Student Award 20XX
Advanced Dissertation Development Award 20XX
Flag Honor Guard Member 20XX
GRANTS
Granting Agency, “Title of Grant”, $00,000 20XX-20XX
PUBLICATIONS
Miner, J., other authors. (Year). Title. Journal, Volume (Issue), page numbers.
Miner, J., other authors. (in press). Title. Journal, Volume (Issue), page numbers. Manuscript submitted
for publication.
PRESENTATIONS
Oral Presentations
Miner, J. (Year, Month). Title. Minisymposium on subject, Meeting, City, State.
Miner, J., other authors. (Year, Month). Title. Meeting, City, State.
Poster Presentations
Miner, J. (Year, Month). Title. Poster session presented at Meeting, City, State.
Miner, J., other authors. (Year, Month). Title. Paper presented at Meeting, City, State.
PROFESSIONAL EXPERIENCE
Civil Engineer in Consulting Firm 20XX-20XX
TOSS Ingeniería, La Paz, Peru
• Selected as lead engineer to manage implementation of seismic validation at La Paz Central hospital
• Developed extensive modeling and visualization algorithms to expedite validation
UNIVERSITY SERVICE
Session Facilitator 20XX-20XX
College of Engineering, Missouri S&T
• Participated in the organization of Principal’s Scholar Program 20XX GEAR UP College Bound Summer Program
• Organized a bridge design competition using popsicle sticks and glue for children to demonstrate teamwork skills
and creativity
Student Assistant 20XX-20XX
Office of International Services, Missouri S&T
• Assisted with check-in procedures for incoming international students
• Provided incoming international students with information on procedures and resources on campus
Resume Sample: Curriculum Vitae continued
COER | CAREER.MST.EDU 25
COER Curriculum Vitae Sample
MINER | 3
TECHNICAL SKILLS
Programming Languages/Mathematical Packages: Matlab, Mathematica, C, C++
Computer Aided Design/Engineering: Optical Imaging, AutoCAD, Patran, Abaqus
Other: SPSS, Linux (openSUSE, Ubuntu), Mac OS, Windows OS
LANGUAGES
Spanish: Fluent
English: Fluent
REFERENCES
Ted S. Visor, Professor and Graduate Programs Head
Department of Civil Engineering
Missouri University of Science and Technology
(573) 341-4343
John D. Faculty, Assistant Professor
Department of Civil Engineering
Missouri University of Science and Technology
(573) 341-4343
Barbara A. Smith, Associate Professor
Department of Civil and Environmental Engineering
Universidad Nacional de San Juan
(573) 341-4343
Joseph B. Car, Senior Civil Engineer
TOSS Ingeniería, La Paz, Peru
(573) 341-4343
CV Sample Adapted from The Graduate School- University of Illinois
Resume Sample: Curriculum Vitae continued
26 FALL 2021 | NEW CAREER PLANNING HANDBOOK
Negotiating Job Offers
Let the company offer a salary — if asked what you
will require, tell them it’s “negotiable.”
» Determine if there is room for negotiation. If the oer is from a large company
with many people doing the same task, they may not negotiate much. If you have
unique qualifications, your chances of salary negotiating are much better.
» Sometimes companies are more likely to give bonuses than increase a starting salary.
» Comparing one job against another is a great way to negotiate salary. You can tell one
company that you have another oer for approximately $X amount more, which is
making you consider the other company even though you’d prefer to work for them.
» Compare the salary oer against salary averages. See the COER At-a-Glance to determine
what Missouri S&T graduates in your field made last year. Provide this number to
an employer and ask if they can match it or at least come closer to that number.
» Don’t make it just about salary. Consider the total package, including
benefits and location. While you are negotiating, ask questions that show
your interest and give good ideas about projects you’ll be working on. If the
company feels they need you, they may be more willing to negotiate.
» If you are not able to negotiate a salary increase now, ask if they will renegotiate
your salary in a few months (instead of the normal annual review).
What is Reneging?
Failure to carry out a
promise or commitment.
Risks:
• Being black-listed by your employer
• Damaging your professional
reputation (viewed as
unprofessional)
• Taking someone else’s dream job
• Turning your employer away from
hiring Missouri S&T graduates
• Loss of COER services
(case-by-case basis)
Other Strategies:
• Wait to say “yes” until you’ve
reviewed the ocial oer letter
• Ask any questions about location,
benefits, or salary before signing
• Be objective; avoid making
decisions based on emotion
• Contact other employers to
inform them of your oer and
inquire about your status
• Request an extension on your
deadline (when appropriate) to
decide if you need more time
• Stop looking after accepting
an oer and don’t continue
interviewing with other employers
• Negotiate when appropriate;
don’t say “yes” to an oer
you’re unhappy with
• Respectfully decline oers you
are no longer interested in
Statistics:
• $6,110 average employer/company
cost per University hire (2020)
• 94.5% of employers rate
“Professionalism” as an essential
competency in candidates
Job Offers
COER | CAREER.MST.EDU 27
Notes
28 FALL 2021 | NEW CAREER PLANNING HANDBOOK
Notes
COER | CAREER.MST.EDU 29
COER SERVICES
DON’T STOP JUST
BECAUSE YOU GRADUATED.
As an S&T alum, you’ll receive
lifetime access to S&T Career Fairs as
well as additional services. Plus, you
can access all other COER services
for free for the first year following
graduation and then for a nominal
fee after that time.
Ready to help future
alumni through our Miner
Network program? Sign
up at career.mst.edu.
Career Opportunities and Employer Relations (COER)
ird Floor, Norwood Hall
573-341-4343 | career.mst.edu
