CONSUMER FINANCIAL PROTECTION BUREAU | JUNE 2021
CONSUMER CREDIT TRENDS
Commercial Credit on
Consumer Credit Reports
This is part of a series of reports of consumer credit trends produced by the Consumer Financial
Protection Bureau using a longitudinal sample of approximately five million de-identified credit
records from one of the three nationwide consumer reporting agencies. This report was
prepared by:
Claire Brennecke
Gohar Siravyan
B. Heath Witzen
QUARTERLY CONSUMER CREDIT TRENDS: COMMERCIAL CREDIT ON CONSUMER CREDIT REPORTS 2
INTRODUCTION
Consumer credit and commercial credit are often closely intertwined for business owners.
According to the Federal Reserve’s Small Business Credit Survey, for example, 88 percent of
small businesses with employees reported that they would use their personal credit score to
obtain outside financing.
1
Small business credit products also often carry personal guarantees
that make the owners personally liable for payments.
2
In this report we document an important
aspect of the relationship between commercial and consumer credit for small businesses: the
fact that information on some commercial credit is reported, or furnished, to consumer credit
bureaus and winds up on consumer credit reports.
3
We use the Consumer Financial Protection Bureau’s Consumer Credit Panel (CCP) to examine
furnishing of commercial credit information to consumer credit bureaus.
4
First, we document
the amount and types of commercial credit furnished to a nationwide credit reporting agency
(NCRA) and find that millions of consumers have some type of commercial credit account on
their consumer credit report.
5
Second, we estimate that, in an average quarter, over 2.8 million
consumers have an active commercial credit tradeline on their consumer credit report. Third,
we find that more than 1,300 entities furnished information on commercial credit products to
the NCRA in an average quarter. Last, we discuss how the roughly 3 million, on average,
commercial credit accounts that appear on consumer credit reports represent a small fraction of
the overall commercial credit market.
6
1
Federal Reserve’s Small Business Credit Survey (2021). For more information see:
https://www.fedsmallbusiness.org/survey/2021/report-on-employer-firms.
2
In the FDIC’s Small Business Lending Survey (hereinafter “FDIC Small Business Lending Survey”), over 85 percent
of small banks and 95 percent of large banks reported requiring personal guarantees for small business loan
applications. For more information see https://www.fdic.gov/bank/historical/sbls/full-survey.pdf.
3
Information in a consumer’s credit report, including information about a business credit product, is subject to the
Fair Credit Reporting Act and other laws. This report does not address the legality of the practices described herein.
Nothing in this report should be construed to interpret institutions’ legal obligations under Federal consumer
financial laws.
For more information on the U.S. credit reporting system see Consumer Financial Protection Bureau, Key
Dimensions and Processes in the U.S. Credit Reporting System (December 2012), available at
https://files.consumerfinance.gov/f/201212_cfpb_credit-reporting-white-paper.pdf.
4
Throughout the report we will refer to commercial credit generally. The data do not indicate the size of the business
associated with the credit product.
5
At least one of the NCRAs has publicly discussed that business credit cards sometimes appear on consumer credit
reports: https://www.experian.com/blogs/ask-experian/do-business-credit-cards-show-up-on-a-personal-credit-
report/.
6
In this report, we focus on furnishing between 2012 and 2019 to understand furnishing practices during normal
economic times. We do not include information on 2020 because we expect that in the Covid-19 pandemic
QUARTERLY CONSUMER CREDIT TRENDS: COMMERCIAL CREDIT ON CONSUMER CREDIT REPORTS 3
We then describe several furnishing strategies that emerge in the data.
7
We first show that only a
small fraction of potential furnishers provide information on any commercial loans to consumer
credit bureaus. Comparing the number of bank furnishers with the known number of banks with
commercial credit on their balance sheet, we find at least 89 percent of banks are not furnishing
information on commercial loans to consumer credit bureaus. Second, we show that furnishers
likely are not reporting all types of commercial credit to consumer bureaus. Only 15 percent of
entities who furnish information on commercial loans to consumer bureaus also report
commercial lines of credit despite existing survey evidence that lenders typically offer both loans
and lines. Lastly, we show that some entities only furnish information on commercial credit
accounts that are seriously delinquent (i.e., 90 days or more delinquent or in a similarly negative
condition). This strategy is most common for entities that report business credit cards or
commercial lines of credit.
Furnishing commercial credit to consumer credit reports has important implications for
business-owning consumers and consumers that provide guarantees for commercial loans. The
presence of a commercial product on a consumer’s credit report means that the payment history
of the consumer’s business can affect the availability and cost of consumer credit, such as
residential mortgages, consumer auto loans, and consumer credit cards.
8
The variety of
furnishing strategies that we document also has different implications for a consumer’s credit
and the availability of future commercial credit. When applying for a commercial loan or line of
credit, a business owner may not be fully informed as to whether, and if so, how and when, that
product will appear on their credit report, which, as we document, could depend on the lender
and the product sought. Furnishers who only report commercial loans that are seriously
delinquent prevent a business owner’s personal credit from benefitting from a positive payment
history but do allow for the consumer’s personal credit to be harmed by any negative payment
history. On the other hand, consumers may benefit from a product not being furnished if, for
example, they have a high utilization rate on their business credit lines.
companies may have changed their standard furnishing practices; such changes are outside the scope of this report.
The Small Business Credit Survey shows various financing and performance-related challenges that small business
owners faced during the pandemic. As an example, many firms experienced sharp declines in their financial
conditions, resulting in many small business owners using their personal funds instead. In addition to that, approval
rates for many loans and lines of credit declined after the onset of the pandemic. Using the CCP data to study the
effect of the pandemic on commercial credit products is a vein of future Bureau research that we discuss further in
the conclusion.
7
For more information on payment furnishing see Consumer Financial Protection Bureau, “Quarterly Consumer
Credit Trends: Payment Amount Furnishing & Consumer Reporting” (November 2020), available at
https://www.consumerfinance.gov/data-research/research-reports/quarterly-consumer-credit-trends-payment-
amount-furnishing-consumer-reporting/.
8
A consumer credit report is not the only channel by which small business credit can affect the availability of
consumer credit. For example, small business owners may need to include payments on small business loans in
their calculation of debt-to-income when applying for several consumer credit products.
QUARTERLY CONSUMER CREDIT TRENDS: COMMERCIAL CREDIT ON CONSUMER CREDIT REPORTS 4
We conclude by discussing how this report can inform future research on commercial credit
using consumer credit report data, such as the effect of the COVID-19 pandemic on commercial
lending or the consumer credit profiles of business owners.
COMMERCIAL CREDIT ON CONSUMER CREDIT REPORTS
Commercial credit can take many forms, but two common types are term loans and lines of
credit, including credit cards.
9
Term loans are closed-end, or loans for specific amounts that
have a specified repayment schedule, while lines of credit are open-end but generally set a credit
limit up to which borrowers can borrow. Commercial credit can also be secured or unsecured.
Additionally, some forms of commercial credit can use personal guarantees of owners or other
guarantors to require that individuals are personally liable to repay loans made to the
business.
10
Furnishers have options for reporting commercial credit other than on consumer credit reports.
They can report commercial credit to business credit reporting agencies and can participate in
organizations like the Small Business Financial Exchange, a data sharing collective composed of
small business lenders.
11
Companies sometimes decide to furnish business products to consumer
credit reports instead of to commercial credit reports, for example, as a debt collection
mechanism and therefore only furnish information on derogatory accounts. In this report, we
shed light on the types of commercial credit furnished to consumer credit bureaus and the
furnishing strategies.
In an average quarter between 2012 and 2019, over 2.8 million consumers, or about one percent
of consumers with a credit record, had a commercial credit product on their consumer credit
reports, furnished by 1,300 lenders.
12
Table 1 breaks down, for each product category, the
9
Some additional popular forms of commercial financing are merchant cash advances, trade credit, leasing, and
factoring. Unlike consumers, businesses also can raise capital by offering equity investments as an alternative to
debt financing.
10
For more a more comprehensive discussion of the small business lending market see Consumer Financial
Protection Bureau, Key dimensions of the small business lending landscape (May 2017),
https://www.consumerfinance.gov/data-research/research-reports/key-dimensions-small-business-lending-
landscape/ (hereinafter “Key dimensions of the small business lending landscape”).
11
For more information on the Small Business Financial Exchange, visit https://www.sbfe.org/.
12
All statistics in this report reference accounts that are open and active at the time of reporting and updated within
six months of the end of the quarter.
The products referred to as “commercial” were chosen from the full list of reported product categories as products
that are likely commercial credit. If lenders report some commercial products as consumer products when
furnishing tradeline data to NCRAs, then this report undercounts commercial credit products on consumer credit
reports. We do not have a method of systemically determining if commercial products are reported as consumer
products in the CCP’s tradeline data and so take the type of credit reported as given. This report also does not
discuss consumer credit products that are sometimes used for commercial purposes (for example, HELOCs).
QUARTERLY CONSUMER CREDIT TRENDS: COMMERCIAL CREDIT ON CONSUMER CREDIT REPORTS 5
average number of consumers with the product on their report, the average number of
furnishers reporting the product, and the average number of furnished accounts.
13
Business
credit cards are by far the most-furnished business product, appearing on more than two million
consumers’ credit reports. Business loans, commercial installment loans, and agricultural loans
are the three next most commonly furnished business products. Commercial lines of credit and
business lines are much less numerous than their term loan counterparts. The total number of
commercial accounts on consumer credit reports is small relative to the estimated size of the
small business lending market. In a 2017 analysis, the Bureau estimated that there are nearly 13
million small business credit cards and lines of credit, combined, and over 6 million term
loans.
14
The number of accounts in Table 1 are a small fraction of this total.
T
Product Description Consumers Accounts Furnishers
(000s) (000s)
15
Business credit card 2,326 2,545 36
Business loan 179 154 632
Commercial installment loan 129 147 212
Agriculture 120 139 354
Commercial mortgage 80 62 542
Business line 29 26 46
Commercial line of credit 16 11 154
Total 2,812 3,083 1,312
ABLE 1: AVERAGE QUARTERLY STATISTICS FOR BUSINESS CREDIT PRODUCTS: NUMBER OF
CONSUMERS WITH AN OPEN TRADELINE, NUMBER OF FURNISHERS, AND NUMBER OF
FURNISHED ACCOUNTS (2012 Q1 TO 2019 Q4)
Most companies that furnish information on business products to consumer credit reports are
either banks or credit unions. Table 2 presents the quarterly average number of furnishers
reporting information by furnisher type.
16
The number of non-bank furnishers has remained
relatively steady over time while the number of bank furnishers has decreased (not shown). We
13
Overall, the number of accounts has remained relatively stable over time. The number of commercial installment
and commercial mortgage accounts has decreased slightly. The product with the largest change has been business
lines. The number of these accounts has nearly halved between 2012 and 2019.
14
For more information on the estimated size of the small business lending market, see “Key dimensions of the small
business lending landscape.”
15
Joint accounts can appear on the credit reports of multiple consumers and are weighted by one-half to prevent
double-counting.
16
For the purposes of this report, banks are defined as bank credit card issuers, thrifts, and commercial banks. Other
finance includes mortgage brokers and auto financing companies. Other non-finance includes wholesale firms.
QUARTERLY CONSUMER CREDIT TRENDS: COMMERCIAL CREDIT ON CONSUMER CREDIT REPORTS 6
explore the decline in the number of banks furnishing information on business products in more
detail below. For most business credit products, the number of furnishers reporting accounts
has remained relatively stable through the period studied in this report. Business loans are an
exception. The number of furnishers reporting these accounts has decreased by 36 percent from
746 in the first quarter of 2012 to 475 in the last quarter of 2019. Most companies that furnish
business loans are banks, and thus the decrease in the furnishers of business loans mirrors the
overall decrease in bank furnishers.
TABLE 2: AVERAGE QUARTERLY NUMBER OF FURNISHERS OF BUSINESS PRODUCTS IN THE
CONSUMER CREDIT PANEL BY FURNISHER TYPE (2012Q1 TO 2019Q4)
Furnisher Type Average Number
Bank 939
Credit union 323
Other finance 32
Other non-finance 18
REPORTING STRATEGIES OF LENDERS THAT FURNISH INFORMATION ON
COMMERCIAL CREDIT PRODUCT
S
In addition to using the CCP data to describe the commercial credit that appears on consumer
credit reports, we analyze the CCP data to understand various consumer reporting strategies
employed by furnishers.
17
We identify key three patterns, as discussed below.
1.
Many entities that likely hold commercial credit on their balance sheet are not
reporting those credit products to consumer credit bureaus.
To illustrate how commonly lenders who offer commercial credit do not report these loans to
NCRAs, we compare the number of bank furnishers of commercial products in the CCP to the
number of banks and thrifts that report commercial credit on their Federal Financial Institution
Examination Council (FFIEC) Call Reports.
18
The Call Report data break down the composition
of banks’ balance sheets and include information on banks’ holdings of small business loans on
their balance sheets. Call Reports categorize credit products for small business purposes into
17
Consumer finance blogs have discussed lender reporting strategies for business credit cards. For example, see:
https://www.creditkarma.com/advice/i/business-credit-cards-and-your-personal-credit.
18
Each quarter, commercial banks and thrifts in the United States are required to file a Report of Condition and
Income (FFIEC Call Report) to their regulator. This dataset is one of the primary sources of information on the
activity of banks and most of the data are available to the public. For more information, see
https://www.ffiec.gov/ffiec_report_forms.htm.
QUARTERLY CONSUMER CREDIT TRENDS: COMMERCIAL CREDIT ON CONSUMER CREDIT REPORTS 7
three categories, “Agriculture,” “Commercial Real Estate” (CRE), and “Commercial and
Industrial” (C&I) loans.
19
To match the categories of commercial loans in the Call Reports, we
combine all CCP tradelines that are not agriculture or commercial mortgages into a single “C&I”
category. We then compare the number of banks that furnish commercial tradelines in the CCP
to the number of banks that report holding the corresponding small business loans on their
balance sheet.
Figure 1 shows the number of bank furnishers in the CCP over time, at the end of each year, by
these three types of commercial credit products. There has been a steady decline in the number
of bank furnishers of C&I from 2012 to 2019 and a much smaller decline in the number of bank
furnishers of Agriculture or CRE loans. In 2019 there were more than 500 bank furnishers of
C&I credit products, 400 of Agriculture loans, and 300 of CRE.
FIGURE 1: NUMBER OF BANK FURNISHERS IN THE CCP
Figure 2 shows the ratio of the number of bank furnishers in the CCP to the number of banks
with commercial credit on their balance sheets. For C&I loans, the number of bank furnishers in
the CCP has generally been a steady 11 percent of all commercial credit holding banks since
19
FFIEC Call Reports do not directly measure small business loans but rather commercial and industrial loans and
loans secured by nonfarm, nonresidential properties with origination values of $1 million or less, which is often
used as a proxy for small business lending. Similarly, the Call Reports collect information on agricultural loans to
small farms either secured by farmland or to finance agricultural production (and other loans to farmers) with
origination values of $500,000 or less. For more information on the effectiveness of small loans to business as a
proxy for small business loans in FFIEC Call Reports, see Goldston and Lee, Measurements of Small Business
Lending Using Call Reports: Further Insights from the Small Business Lending Survey, July 2020, available at
https://www.fdic.gov/analysis/cfr/staff-studies/2020-04.pdf.
QUARTERLY CONSUMER CREDIT TRENDS: COMMERCIAL CREDIT ON CONSUMER CREDIT REPORTS 8
2012, except for a small decline in 2019. In contrast, the ratios for the other two categories there
have increased slightly over time.
FIGURE 2: RATIO OF FURNISHERS OF BUSINESS PRODUCTS IN THE CCP CLASSIFIED AS BANKS TO
BANKS IN THE FFIEC CALL REPORTS WITH SMALL LOANS TO BUSINESSES ON THEIR
BALANCE SHEETS
Figures 1 and 2 suggest that the drop in the number of banks furnishing on C&I accounts reflects
a decline in the number of banks that offer these loans because the number of bank furnishers of
commercial credit in the CCP has been a small but consistent fraction of all banks that hold
commercial credit. However, the ratios also imply that at least 89 percent of all banks that hold
C&I accounts on their balance sheets according to the Call Report are not reporting any of those
accounts to consumer credit reports.
2. Lenders who are reporting commercial credit products are likely not reporting all their
commercial product types
Even among those lenders that furnish commercial credit to NCRAs, the much greater
prevalence of business loans compared with business lines of credit in the CCP suggests that
lenders do not furnish all the commercial credit products they hold on their books. According to
surveys of small business credit by the Federal Reserve System, business lines of credit are
nearly as popular as business loans among small business credit applicants.
20
Despite this fact,
as reported in Table 1, the number of commercial lines of credit and business lines reported are
20
In the Federal Reserve’s 2020 Small Business Credit Survey: Report on Employer Firms, among employer firms
who applied for loans or lines of credit 49 percent applied for small business loans while 40% applied for a business
line of credit. For more information see
https://www.fedsmallbusiness.org/medialibrary/FedSmallBusiness/files/2020/2020-sbcs-employer-firms-report.
QUARTERLY CONSUMER CREDIT TRENDS: COMMERCIAL CREDIT ON CONSUMER CREDIT REPORTS 9
only a small fraction of the number of commercial installment loans and business loans
reported.
It is common for lenders that offer business loans to also offer business lines of credit.
21
As
further evidence of a disparity in furnishing of lines as opposed to loans, we examine the percent
of furnishers who report on business loans or commercial installment loans at the end of each
year that also furnish information on any business line of credit product to consumer credit
bureaus.
22
Among furnishers of business loans, only about 15 percent are furnishing information
on any lines of credit. This rate remained fairly constant between 2012 and 2019. Given the
pattern of offering both loans and lines of credit, this suggests that even lenders that do furnish
commercial credit are not furnishing all their commercial credit products to NCRAs.
3. Some lenders appear more likely to furnish information on commercial accounts that
are seriously delinquent than accounts that are not.
Some furnishers disproportionately report commercial credit products to consumer credit
bureaus when the borrower is seriously delinquent (i.e., 90 days or more delinquent or in a
similarly negative condition) on the account.
23
As evidence of this strategy, Table 3 shows how
the percent of furnishers that report more than 60 percent of furnished accounts as seriously
delinquent at the end of 2012 and 2019 varies by type of loan, including for two categories of
business credit products. We interpret this measure as a proxy for the percent of lenders that
generally do not furnish information on current accounts. However, we cannot rule out that
these furnishers do not have portfolio delinquency rates over 60 percent.
In general, few furnishers only report information on delinquent accounts. However, a
significant share of furnishers of information on business credit cards and business lines report
more than 60 percent of their accounts as seriously delinquent. At the end of 2012, 19 percent of
these furnishers reported at least 60 percent of their accounts as seriously delinquent, and this
share dropped to 13 percent by the end of 2019. In contrast, only four percent of furnishers of
other business credit products reported more than 60 percent of their accounts as seriously
delinquent at the end of 2012, dropping to two percent by the end of 2019. Furthermore,
furnishers of information on major consumer credit products are also much less likely to report
21
FDIC Small Business Lending Survey.
22
Loans include commercial installment loans, commercial mortgages, and agricultural loans. Lines include
commercial lines of credit, business credit cards, and business lines.
23
We define seriously delinquent as including: 90 or more days past due; in bankruptcy (chapters 7, 11, 12, and 13);
foreclosed; in collections; repossessed; voluntarily surrendered; or charged off.
QUARTERLY CONSUMER CREDIT TRENDS: COMMERCIAL CREDIT ON CONSUMER CREDIT REPORTS 10
60 percent or more of accounts as seriously delinquent, with the exception of retail revolving
cards and student loans .
24
TABLE 3: PERCENT OF FURNISHERS IN THE CCP THAT REPORT MORE THAN 60% OF ACCOUNTS AS
SERIOUSLY DELINQUENT, BY PRODUCT TYPE
Retail revolving card
Business card or business line
18.9 13.0
Student loan
10.1 10.9
Other business product
4.1 2.1
Auto loan
2.5 2.1
Consumer mortgage
0.7 0.3
Consumer credit card
0.6 0.4
in 2012 Q4 in 2019 Q4
20.7 17.8
% of Furnishers % of Furnishers
Product Type
This evidence suggests that some fur
nishers may be more likely to furnish information on
delinquent
accounts than on accounts that are not. However, the practice seems to be more
common among furnishers that report information on business credit cards and business lines
of credit. For furnishers on other business products, the likelihood of furnishing seems less
likely to vary with an account’s delinquency status.
CONCLUSI
ON
The Bureau’s an
alysis of CCP data shows the frequency and types of commercial credit that are
present on consumer credit reports. It also illustrates furnishers’ reporting strategies in
reporting commercial credit data to consumer credit bureaus. Some lenders seem to not report
commercial credit at all, some appear to furnish on accounts for a subset of their commercial
credit products, and some appear to only provide information on accounts when business
accounts are seriously delinquent. These results imply that whether a commercial credit product
appears on a consumer report depends on the type of business credit and the lender.
The reporting behaviors described above have important implications for the consumer credit
reports of business owners.
25
Given the variety of reporting strategies, borrowers may not be
24
The higher percentage for student loan furnishers reflects that student loans are often transferred to specialist
firms after the borrower defaults.
25
This report does not address the legality of the practices described herein. Nothing in this report should be
construed to interpret institutions’ legal obligations under Federal consumer financial laws.
QUARTERLY CONSUMER CREDIT TRENDS: COMMERCIAL CREDIT ON CONSUMER CREDIT REPORTS 11
aware of how commercial credit will affect their consumer credit reports when applying for
business loans. Some reporting strategies can also only have negative effects on a business
owner’s consumer credit. When lenders only report delinquent accounts, for example, business
owners do not benefit from a satisfactory payment history.
In this report, we have detailed what types of commercial credit are furnished to consumer
credit reports and how reporters furnish that information, which provides a base understanding
that can facilitate future research on commercial credit using the CCP. There are multiple
potential avenues for research on commercial credit in the CCP. Future research could examine
changes in commercial credit in the CCP over the course of the COVID-19 pandemic, detailing
how the amounts and types of commercial credit were affected by a large shock. Other potential
research could compare the consumer credit profiles of consumers that have small business
accounts on their credit reports to those that do not, including measures of credit score,
delinquency, and other consumer products held.
QUARTERLY CONSUMER CREDIT TRENDS: COMMERCIAL CREDIT ON CONSUMER CREDIT REPORTS 12