TICKET VALIDITY & SCHEDULE CHANGE QUESTIONS
Question 19. Are the ticket validity rules different for international tickets?
Answer. Yes, for international travel, please follow the below ticket validity policy. This policy
is located on pro.delta.com using the following link:
https://pro.delta.com/content/agency/us/en/policy-library/reservations-and-
ticketing/ticketing-information-general.html#validity
TICKET VALIDITY
A TICKET IS VALID FOR ONE YEAR FROM THE ORIGINAL DATE OF ISSUANCE AND TRAVEL MUST
COMMENCE WITHIN THIS VALIDITY PERIOD. ONCE TRAVEL HAS COMMENCED, THEN ALL TRAVEL MUST
BE COMPLETED WITHIN ONE YEAR FROM THE DATE ON WHICH TRAVEL COMMENCED. IF A TICKET IS
EXCHANGED OR REISSUED:
A WHOLLY UNUSED TICKET MUST BE EXCHANGED WITHIN THE ORIGINAL VALIDITY PERIOD OF ONE
YEAR AND WILL BE GIVEN A NEW TICKET ISSUE DATE BASED ON THE DATE OF EXCHANGE.
IF TRAVEL HAS COMMENCED, THEN THE TICKET MUST BE REISSUED AND ALL TRAVEL COMPLETED
WITHIN ONE YEAR FROM THE DATE ON WHICH TRAVEL COMMENCED.
Question 20. If passenger needs to change the trip again, will the validity be extended to
one year from the reissued date?
Answer. For travel within/between 50 US, Canada, Puerto Rico or the US Virgin Islands, the
exchange does not extend the validity. The ticket is only valid for one year from the original
date of issue and all travel must be completed within one year from the original issue date. This
applies for completely unused, multiple exchanges and/or partially used tickets.
Similar Questions.
When there are multiple exchanges, how is the validity calculated? Does it go back to the
very, very first ticket or does it use the issue date of the last prior ticket?
Ticket validity - to clarify, if exchanging a ticket multiple times, agents must look at the
date the first/original ticket was issued to determine the validity - it doesn't reset when a
ticket has been reissued.
Exchange w/in original validity applies for partially used tickets, correct? For unused tkt w/
outbound change, new validity date applies?
Question 21. Back to the last topic of date validity. What if you exchange and have a future
credit to an MCO. Isn't that MCO valid for one year from the date it was exchanged?
Answer. An MCO is valid for one year from the date the MCO was issued and must be presented
for a ticket within the 1 year period.
Similar Questions.
When we exchange and residual value is put on MCO, does the MCO expire 1 year from the
original ticketed date?
Regarding ticket exchanges; travel must be completed within 1 year of the original date of
issue. Does this hold true if an MCO is issued for residual value where the MCO must be
used by the original date of issue, or within 1 year of the issuance of the MCO
Is there a time frame for using a residual MCO?