OWNER & OPERATOR INSTRUCTION MANUAL

OWNER & OPERATOR

INSTRUCTION MANUAL

For service contact:

German Knife Inc.

1-800-500-3519

www.turboairinc.com

Model No.

GS-12A

GS-12M

www.turboairinc.com

IMPORTANT SAFETY NOTICE

To ensure safe and trouble free performance of you new

German knife slicer, we suggest that all personnel who will

use and maintain the slicer read and understand the manual

before operating the equipment. Should there be any

questions or if we can be of further assistance, please call us

toll free at (800) 500-3519.

TABLE OF CONTENTS

Attention-Warning-Caution

Key Components

Safety Tips

Installation - Proper Grounding

Operating Instructions

Manual Operation

Automatic Operation

Cleaning

Knife Sharpening

Simple Maintenance and Repair

Optimal Slicing Performance

Troubleshooting Guide

Warranty Information

PAGE

German Knife Inc

4184 E. Conant St., Long Beach, CA 90808

Phone : 800-500-3519

Fax : 310-900-1066

www.turboairinc.com

ATTENTION OWNERS AND OPERATORS

German Knife’s equipment is designed to provide safe and productive processing of food

products as long as the equipment is used in accordance with the instructions in this manual

and is properly maintained. Unless the operator is adequately trained and supervised, there is a

possibility of SERIOUS INJURY. Owners of this equipment bear the responsibility to make

certain that this equipment is used properly and safely, strictly following all the instructions

contained in this manual and the requirements of local, state or federal law.

Supervisor should not permit anyone to touch this equipment unless they are at least 18 years

old, are adequately trained and supervised, and have read and understood this manual. Super-

visors should also ensure that no customers, visitors or other unauthorized personnel come in

contact with this equipment. Please remember that German Knife cannot anticipate every

circumstance or environment in which its equipment will be operated. It is the responsibility of

the owner and the operator to remain alert to any hazards posed by the function of this equip-

ment - particularly the sharp knife and all moving parts. If you are uncertain about a particular

task or the proper method of operating this equipment, ask your supervisor.

This manual contains a Safety Tips Section listing a number of precautions to follow to help

promote safe use of this equipment. Throughout the manual you will see additional warnings to

help alert you to potential hazards.

Warning affecting your personal safety are indicated by :

Warning related to possible damage to the equipment are indicated by :

A wall chart, which includes safety instructions, is also included with this equipment.

This wall chart should be posted near the slicer within easy view of the operator. You should

also make certain that this manual is available for easy reference by any operator. German

Knife has put several warning labels in English on its slicers. Spanish labels are packed in the

shipping carton and can replace the English labels at the owner’s option. For any warning label

copies, please contact your nearest representative or German Knife directly for these items at

no charge.

Please remember that this manual, the wall chart, or the warning do not replace the need to be

alert, to properly train and supervise operators, and to use common sense when using this

equipment.

CAUTION

KEY COMPONENT OF GERMAN KNIFE SLICER

Knife Sharpener

Food Chute

GS-12A FRONT VIEW

GS-12A SIDE VIEW

End Weight

Food Chute Handle

Slice Thickness Dial

Auto Engage Lever

Knife

Control Panel

- Knife Motor Start/Stop

- Touch Pad Controls

- Chute Speed Touch

- Power Indicator Light

- Auto Engage Lever

Rubber Feet

Knife Cover

Oil Hole

Name Plate

Lift Lever

Receiving Area

Start/Stop Switch

Speed Display

Chute Speed Controls

Knife Ring Guard

Knife Motor

Slicer Table

Chute Arm

KEY COMPONENT OF GERMAN KNIFE SLICER

SHARP KNIFE

TO AVOID SERIOUS

PERSONAL INJURY

• NEVER touch this machine without training and authorization from your supervisor.

You must be at least 18 years old. Read owner and operator manual first.

• ONLY install on level non-skid surface in clean ; well-lighted work area away from

children / visitors.

• ALWAYS ground slicer utilizing proper power source.

• NEVER TOUCH KNIFE. Keep hands and arms away from all moving parts.

• NEVER OPERATE without knife cover and knife ring guard securely installed.

• BEFORE TURNING SLICER “ON”, place auto engage lever in “MANUAL” position.

(Automatic slicers only)

• ONLY USE FOOD CHUTE HANDLE to push food chute during manual slicing.

• ONLY USE THE END WEIGHT, NOT YOUR HAND, to hold food products when slicing.

Never put your hand on or around food chute when slicer is on.

• DO NOT CATCH SLICES WITH YOUR HAND. Let slices drop on paper-covered receiving

area.

• USE ONLY GERMAN KNIFE SLICER ACCESSORIES properly installed.

• ALWAYS turn off slicer, return auto engage lever to “MANUAL” position, and turn slice

thickness dial completely clockwise after each use.

• BEFORE CLEANING, SHARPENING, SERVICING, OR REMOVING ANY PARTS,

always turn slicer off, turn slice thickness dial clockwise to closed position, remove chute

unplug slicer.

UNPACKING

INSTALLATION

TO AVOID SERIOUS PERSONAL INJURY

PROPERLY INSTALL SLICER IN ADEQUATE WORK AREA.

NEVER USE SLICER WITHOUT

RUBBER FEET INSTALLED.

• ALWAYS install equipment in work area with adequate light and space.

• ONLY operate on a solid, level, non-skid surface.

• NEVER bypass, alter, or modify this equipment in any way from its original condition. Doing

so may create hazards and void warranty.

• NEVER operate slicer without knife cover and knife ring guard securely installed.

• NEVER operate without wall chart posted.

Unpacking the slicer immediately after receipt. If the machine is found to be damaged, save

the packaging material and contact the carrier within 24 hours of delivery. Immediately

contact the shipper. You have no recourse to damage after 24 hours.

You should receive with the slicer, rubber feet, mineral oil, owner & operator manual and wall

chart. Contact German Knife or your supplier if you did not receive all of these materials.

1. Read this manual thoroughly before installation and operation. DO NOT proceed with

installation and operation if you have any questions or do not understand anything in this

manual. Contact your local representative or German Knife FIRST.

2. Remover the corrugated box from your skid by extracting fastener mails at the bottom of

the box.

3. Carefully unbolt slicer from bottom of skid using a socket wrench.

4. Attach rubber feet to slicer base and firmly tighten.

INSTALLATION

USE AT LEAST TWO PEOPLE TO LIFT SLICER UP TO OPERATING

LOCATION. NEVER ATTEMPT TO LIFT SLICER ALONE.

5. Select location for slicer that has a level, solid, non-skid surface and a well-lighted work

area away from children and visitors.

6. Post German Knife safety tips and wall chart close by in a location within easy view of

operator.

7. Inspect slicer to ensure all parts have been provided.

8. Make sure knife cover, knife ring guard and knife sharpener cover are in place.

9. Make sure warning labels are properly positioned and legible and Owner & Operator

Manual is available near slicer. Place the Spanish labels on the slicer if your work force

requires them.

10. Complete warranty card and mail to German Knife service center.

11. Clean the slicer using the procedures outlined in the Cleaning Section (page 13 through

16) prior to using the slicer.

12. Contact your local representative or German Knife directly if you have questions or

problems regarding the installation or operation of this slicer.

THIS MACHINE IS PROVIDED WITH A THREE-PRONG GROUNDING

PLUG. THE OUTLET TO WHICH THIS PLUG IS CONNECTED MUST BE

PROPERLY GROUNDED. IF THE RECEPTACLE IS NOT THE PROPER

GROUNDING TYPE, CONTACT AN ELECTRICIAN. DO NOT UNDER ANY

CIRCUMSTANCES CUT OR REMOVE THE THIRD GROUND PRONG

FROM THE POWER CORD OR USE ANY ADAPTER PLUG. (SEE FIG.

5-1, 5-2)

Figure 5-1 Correct Figure 5-2 Incorrect

OPERATING INSTRUCTIONS

SHARP KNIFE

TO AVOID SERIOUS

PERSONAL INJURY

• NEVER touch this machine without training and authorization from your supervisor.

You must be at least 18 years old. Read owner and operator manual first.

• NEVER TOUCH KNIFE. Keep hands and arms away from all moving parts.

• NEVER OPERATE without knife cover and knife ring guard securely installed.

• BEFORE TURNING SLICER “ON”, place auto engage lever in “MANUAL” position.

(Automatic slicers only)

• ONLY USE FOOD CHUTE HANDLE to push food chute during manual slicing.

• ONLY USE THE END WEIGHT, NOT YOUR HAND, to hold food products when slicing.

Never put your hand on or around food chute when slicer is on.

• DO NOT CATCH SLICES WITH YOUR HAND. Let slices drop on paper-covered receiving

area.

• BE ALERT that food chute moves back and forth during automatic operation and can move

in either direction on start up.

• ALWAYS turn off slicer, return auto engage lever to “MANUAL” position, and turn slice

thickness dial completely clockwise after each use.

• BEFORE CLEANING, SHARPENING, SERVICING, OR REMOVING ANY PARTS,

always turn slicer off, turn slice thickness dial clockwise to closed position, remove chute

unplug slicer.

OPERATING INSTRUCTIONS

MANUAL SLICER OPERATION :

MANUAL USE OF AUTOMATIC SLICER

DO NOT hold the food product with your hand. Never put your hand on

or around food chute when slicer is on. The food chute handle is the

only part of the slicer you should touch while slicing.

1. With slicer off, pull the food chute completely toward you and place the product on the food

chute. Slice only boneless unfrozen product with the slicer. Use the end weight to hold the

food product in place. If the end weight is not needed, it may be stored out of the way by

swing it forward behind the food chute and locking it on the retaining slot.

2. Make sure all knobs are tightened prior to using the slicer.

3. Make sure the Auto Engage Lever is in the “MANUAL” position. (Automatic units only)

4. Rotate the slice thickness dial counterclockwise to desired slice thickness. After slicing is

complete, always turn slice thickness dial completely clockwise to close slicer table.

5. Turn slicer on by pressing the on/off switch button. The power indicator light will illuminate.

6. Use the food chute handle to manually push the food chute back and forth. The food chute

handle is the only part of the slicer you should touch while slicing. Do not catch slices with

your hand. Let slices drop on paper covered receiving area.

7. After the last slice stroke, pull food chute all the way toward you and turn the slicer off by

pressing the on/off switch button. The power indicator light will go out. Always turn slice

thickness dial completely clockwise to close the slicer table.

8. Now you can remove the product from the food chute.

Automatic slicer can be used manually when desired.

When manually operating an automatic slicer, the auto

engage lever MUST be in the “MANUAL” position before

turning the slicer “ON” (Fig 7-1). The lever should not be

moved out of the “MANUAL” position at any time during

use. Turn the slicer on by pressing the start button.

If a product needs to be adjusted during slicing, turn off the slicer.

Pull the food chute all the way towards you and close slicer thickness

table prior to adjusting the product and the end weight.

ALWAYS make sure the auto engage

lever is in the “MANUAL” position

before turning slicer “ON”.

Fig 7-1

OPERATING INSTRUCTIONS

AUTOMATIC SLICER OPERATION :

1. Make sure the slicer is turned “OFF”. Make sure Auto Engage Lever is in “MANUAL” position, the

slicer thickness knob should be turned all the way clockwise and the food chute should move freely.

2. Pull the food chute completely toward you and load the food product. Swing end weight into position

to secure food product.

3. If food product is too long, place end weight on top of the food product and use the end weight prongs

to hold the food product in place.

Fig 8-1

Fig 8-2

BEFORE using the slicer in automatic, MAKE SURE that Auto Engage

Lever in the “MANUAL” position

BE ALERT. The next step will cause the

food chute to move automatically and it

can move either direction on start up.

Never attempt to adjust, load or unload

food chute when slicer is in the automatic

mode.

4. Auto Engage Lever must be in “MANUAL” position to start

the slicer.

5. Press start button, the power indicator light will illuminate.

The speed indicator light will flash “4” if the start button is

pressed when the Auto Engage Lever is in the automatic

position. Lower the Auto Engage Lever to the “MANUAL”

position and start the unit.

6. To make the food chute move automatically, move Auto

Engage Lever into “AUTOMATIC” position (Fig. 8-1).

- Model GS-12A - To adjust the chute speed press the slower

or faster buttons (Fig 8-2). The slicer defaults to speed 5 when

slicer is unplugged and plugged back in. If slicer is turned off

but not unplugged it will return to the most recent speed used.

NOTE : Chute speed can be adjusted prior to or after auto engagement.

OPERATING INSTRUCTIONS

AUTOMATIC SLICER OPERATION :

7. To stop the auto drive only - Turn the Auto Engage Lever to the “MANUAL” position.

8. To turn slicer completely off and stop the knife, press the stop button. Press the Auto Engage Lever

down to “MANUAL” position.

9. Using the Food Chute Handle, pull the food chute all the way toward the operator. Turn slice thickness

dial all the way clockwise to close the slicer table. Now you can load and unload the product.

10. When finished using slicer, make sure slicer is turned “OFF”, the slice thickness dial is turned

completely clockwise and the Auto Engage Lever is in the “MANUAL” position.

CAUTION : The knife is still rotating even though the chute has

stopped.

MODEL # STROKES PER MINUTES VARIABLE

GS-12A 20 - 60 9 SPEED VARIABLE

CLEANING

SHARP KNIFE

TO AVOID SERIOUS

PERSONAL INJURY

• BEFORE CLEANING, SHARPENING, SERVICING, OR REMOVING ANY PARTS, always

turn slicer off, turn slice thickness dial all the way clockwise, remove chute and unplug

slicer.

• NEVER attempt to clean slicer with the knife running.

• NEVER attempt to remove knife or knife ring guard for cleaning.

Your slicer should be cleaned and sanitized as often as necessary or at least once per day.

Slicer components are easily disassembled without the use of special tools.

NOTE : It may be desirable to wear cut resistant glove during the cleaning operation.

CLEANING

1. Turn slice off.

2. Close thickness dial.

3. FOOD CHUTE : Remove the food chute by loosening the food chute release knob that

fastens the food chute to the chute arm. Lift the food chute off the chute arm.

4. Unplug slicer.

5. Lift knife sharpener cover.

6. KNIFE COVER : While holding the knobs on the knife cover, pull up on the top spring

loaded knob and lift upward to move (Figs.11-1, 11-2). Slicer will not start with knife cover

removed.

DISASSEMBLY & CLEANING :

BE ALERT. THE NEXT STEPS WILL EXPOSE THE KNIFE.

NEVER ATTEMPT TO REMOVE OR DISMANTLE THE KNIFE RING

GUARD.

NEVER TRY TO REMOVE THE KNIFE FROM THE SLICER. IT MUST

REMAIN ON THE SLICER FOR PROPER OPERATION, SHARPENING,

AND CLEANING.

Fig. 11-1 Fig. 11-2

CLEANING

• DO NOT put components in dishwasher.

• Dilute detergent per supplier’s instruction.

• DO NOT hose down or pressure wash any part of the slicer.

• NEVER use scrubber pad, steel wool, or abrasive material to clean the slicer.

• NEVER remove sharpener from slicer or immerse in water.

• Clean the disassembled components with a mild detergent and warm water solution.

Allow parts to air dry.

ALWAYS TURN OFF SLICER AND UNPLUG POWER CORD

BEFORE CLEANING.

Fig. 12-1

Fig. 12-2

CAUTION

7. The knife ring guard must now be cleaned. To clean the

knife ring guard, soak a clean cloth in a mild detergent and

warm water solution. Ring out excess water from cloth.

Carefully insert the cloth between the knife and the knife

ring guard as indicated by Fig.12-1. While holding the cloth

between the knife and the knife ring guard, work it along

the entire back side of the knife, between the knife and

knife ring guard. Repeat this procedure as necessary. A

nylon brush could also be used if preferred.

8. The knife must also be cleaned. Carefully wash and

rinse the top and bottom surface of the knife by wiping

from the center of the knife outward as indicated in

Fig.12-2.

CLEANING

DO NOT ALLOW MOISTURE TO GET INTO KNIFE HUB.

DO NOT USE CAUSTIC OR STRONG DETERGENTS ON

THE SLICER BASE OR COMPONENTS.

NOTE :

The slicer will not operate unless the

knife cover is in place and secure.

Fig. 13-1

CAUTION

9. Now replace the knife cover on top of the knife. Align

the bottom notches of the knife cover with the knobs

located at the bottom of the knife ring guard (Fig.13-1).

The top right of the knife cover also has a hole that fits

over a locator pin at the top of the knife ring guard.

10. Lower the knife sharpener cover.

11. With the slicer table completely closed, wipe the slicer table off by starting at the knife and

pulling towards you. Never wipe the slicer table toward the knife.

12. Clean and wipe down the entire slicer. Use a mild sanitizer if required.

CLEANING

Fig. 14-1

Fig. 14-2

Fig. 14-3

1. Install food chute to the original position on the chute arm.

Tighten food chute release knob securely to prevent any “play” between the food chute

and chute arm.

2. Some manual slicers are equipped with a cleaning brace

which raises the slicer to allow cleaning underneath. Push

the food chute to the back of the slicer. Simply lift up the

front of the slicer and full the brace completely toward the

front of the slicer and lower the unit. (Fig.14-1)

3. Some automatic slicers have a lift lever which raises the

slicer to allow cleaning underneath. To clean under a slicer

equipped with a lift lever :

(a) With the Auto Engage Lever in “MANUAL” position,

push the food chute to the back of the slicer.

(b) Pull the lift lever knob toward operator with your right

hand, while gently lifting up on the slice thickness dial with

the other (Fig.14-2)

until it stops (Fig.14-3)

4. After cleaning the counter area under the slicer, lower

slicer back to its operating position.

REASSEMBLY :

KNIFE SHARPENING

SHARP KNIFE

TO AVOID SERIOUS PERSONAL INJURY

• NEVER touch rotating knife.

• ALWAYS keep hands clear of all moving parts.

• ALWAYS turn off slicer, return Auto Engage Lever to “MANUAL” position, turn slice thickness

dial completely clockwise and remove food chute before sharpening.

• NEVER sharpen slicer unless all guards are installed.

• ALWAYS make sure food chute is removed and Auto Engage Lever is in “MANUAL” position

when sharpening automatic slicer.

GENERAL :

1. Symptoms of a dull knife are excess waste/or “tail” on the unsliced portion remaining in the

food chute.

2. The knife needs to be sharpened periodically to provide consistent slices and maximum

food product yield. Sharpening the knife lightly every few days is more efficient than heavy

sharpening at less frequent intervals.

KNIFE SHARPENING

1. Turn slice thickness dial completely clockwise so that

slicer table covers knife edge.

2. Remove food chute from slicer.

3. Clean and dry both sides of the knife before sharpening,

following instructions for knife cleaning on pages 12 thru

16.

4. Expose sharpener stones by lifting the knife sharpener

cover (Figs.16-1,16-2). Stones should be clean, dry and

free of dirt and grease.

Turn slicer off by pressing the stop

button (Automatics only) or by pushing

the on/off tab inward.

ALWAYS keep hands and arms away from

exposed knife. Make sure slicers have the

food chute removed.

Make sure Auto Engage lever is in

“MANUAL” position. (Automatics units only)

BE ALERT. The next steps will expose the

knife.

PREPARING TO SHARPEN :

Fig.16-1

Fig.16-2

KNIFE SHARPENING

1. Pull on knob #1 (Fig.17-1) keeping it extended. Also,

hold onto lever #2 and swing sharpener in position by

lifting upward.

2. Pull out knob #3 (Fig.17-2)

3. Turn knife motor on by pressing the start button. Push

the lever counterclockwise (Fig.17-3) to bring stones into

contact with the knife. Maintain pressure on the handle

for 5-10 seconds. Be sure both stones are in contact

with knife. Repeat operation until knife is sharp.

TURN OFF Slicer before inspecting.

SHARPENING THE KNIFE :

When sharpening is finished, follow these procedures:

1. Turn the slicer off by pressing the stop button (automatics only)

or by pressing the on/off switch button. Unplug the power cord.

2. Return the sharpener to its original position by pulling on knob

(#1) keeping it extended. Also, hold onto lever #2 and swing

sharpener back in to stored position. (Fig.17-4)

3. If sharpening stones need to be cleaned,use alcohol and a

brush. Dry stones afterwards.

4. Close sharpener cover.

5. Clean slicer as necessary using cleaning procedures listed on

pages 12 thru 16.

6. Plug in slicer.

7. Re-install food chute on slicer.

FINISH SHARPENING :

Fig.17-1

Fig.17-2

Fig.17-3

Fig.17-4

If knife becomes very dull, activate only the

bottom stone by pushing in knob #3 (Fig.17-2).

When sharpening with the bottom stone is

completed, pull out knob #3 (Fig.17-2). This

allows simultaneous sharpening with both

stones. Always finish sharpening using both

stone.

NOTE :

SIMPLE MAINTENANCE AND REPAIR

Various slicer parts need to be lubricated periodically using mineral oil. German Knife oil is a

light, tasteless and odorless mineral oil that will not contaminate or impart odors or taste to

the sliced product.

LUBRICATION :

SHARP KNIFE

TO AVOID SERIOUS PERSONAL INJURY

• BEFORE CLEANING, SHARPENING, SERVICING, OR REMOVING ANY PARTS, always

turn slicer off, turn slice thickness dial all the way clockwise, remove chute and unplug

slicer.

• NEVER touch this machine without training and authorization from your supervisor.

You must be at least 18 years old. Read owner and operator manual first.

• NEVER TOUCH KNIFE. Keep hands and arms away from all moving parts.

• DO NOT temper with bypass or remove any safety devices, guards or touch pad controls.

• ALWAYS turn off slicer, return auto engage lever to “MANUAL” position, and turn slice

thickness dial completely clockwise after each use.

• USE ONLY GERMAN KNIFE SLICER ACCESSORIES properly installed.

CAUTION

DO NOT USE VEGETABLE OIL TO LUBRICATE SLICER.

VEGETABLE OIL WILL DAMAGE THE SLICER.

SIMPLE MAINTENANCE AND REPAIR

It is necessary to lubricate the food chute slide rods with mineral oil weekly or when it is

hard to push.

A. Close slicer table.

B. Pull food chute handle completely forward (toward

operator (Fig.19-1)

C. Remove cap from oil container. Add several drops of

mineral oil into the oil hole.

D. Move the chute back and forth to spread oil on slide

rods underneath.

E. Wipe off excess oil.

1. Chute Slide Rods

A. The end weight slide rod(#1) (Fig.19-2) should be

lubricated as needed with a few drops of mineral oil.

2. End Weight Slide Rod

A. The sharpener shafts should be lubricated once per

month with a few drops of mineral oil.

B. Add mineral oil to each of the sharpener shaft (behind

the stone) where the shaft enters the sharpener housing.

3. Sharpener

It is recommended that all threaded screws be lubricated

after each cleaning to maximize the life of your slicer.

4. Other Lubrication

Fig. 19-1

Fig. 19-2

OPTIMAL SLICING PERFORMANCE

1. Read this entire manual before touching slicer and strictly follow all instructions and

precautions. THERE IS NO SUBSTITUTE FOR SAFETY!

2. Lubricate the slicer per the instruction on page 21.

3. Maintain a sharp knife and replace as necessary. Never attempt to replace the knife

yourself. We recommend replacing the knife at 11-1/4” diameter. (New knife is 11-7/8”)

4. Clean knife prior to sharpening slicer.

5. As the knife is sharpened and the diameter is reduced.

a) It will be necessary to have the table adjusted inward toward the knife in order to

maintain a consistent 1/32” clearance between the table and knife.

b) It will be necessary to have the sharpener assembly adjusted lower to maintain

proper alignment with the knife.

We recommend an authorized German Knife Service Company to perform all adjustments

and preventive maintenance.

By adequately maintaining your slicer, it will provide years of dependable service. The only

way to damage a German Knife slicer is by neglect.

TO OBTAIN THE MAXIMUM PERFORMANCE AND YIELD FROM YOUR GERMAN

KNIFE SLICER :

TROUBLESHOOTING GUIDE

SYMPTOM

Slicer will not start

Slicer not plugged in

breaker tripped

Plug-in slicer

Re-set breaker at power box

Remove an obstacle on slicer

and restart slicer

Move lever to manual position

and restart slicer

Call for service center to repair

blade AC motor

Call for service to adjust slicer

table. Have new knife installed.

Make sure knife cover is

properly installed

Lubricate side rods thoroughly

with mineral oil

Clean stones with alcohol and

brush. Dry stones afterwards

Clean top and bottom of knife

Have stones replaced

Have sharpener adjusted

Place auto engage lever in

“MANUAL”. Re-engage auto-

matic when machine is running

Tighten or adjust food chute

Have defective end weight replaced

Call for service to adjust slicer table

Sharpen knife and make sure

knife and stones are clean

Sharpen or have new knife

installed

Install knife cover

Press stop button to remove

flashing “2”, wait 10 min, and

restart slicer.

Knife cover removed or not

properly installed

Knife cover removed or not

properly installed

Knife slicer table gap too wide

knife too small 11-1/4” or less

Chute DC motor overheated

Chute DC motor over current

Auto engage lever in automatic

Auto engage mechanism

jammed

Blade AC motor overheated

Dull knife

Knife cover

Knife dirty

Worn stones

Stones not properly aligned

Food chute

End weight

Slicer thickness table

Chipped knife

No lubrication

Stone dirty, wet or clogged

with grease

Chute speed light flashing “1”

Chute speed light flashing “2”

Chute speed light flashing “3”

Chute speed light flashing “4”

Chute speed light flashing “5”

Ragged cuts-poor yield

Metal rubbing knife

Hard to push food chute

Hard to sharpen

Automatic food chute won’t

move. NOTE : Knife motor

must be ON in order for

chute motor to start.

The power indicator light

will flash (Manual type).

POSSIBLE CAUSE POSSIBLE SOLUTION

LIMITED WARRANTY

WARRANTY CLAIM:

PRODUCTS UNDER WARRANTY:

WHAT IS NOT COVERED BY THIS WARRANTY:

One Year Warranty:

 Radiance Medium Duty Microwaves- ER/MR series (TMW-1100ER, TMW-1100MR)

 Radiance Ranges & Countertop cooking series

(All TAR-, TARG-, TAHP-, TARB-, TAMG-, TATG-, TASP-, TAWR-)

 Radiance Cheesemelters, Salamanders, Steam Tables, Hand Wrappers, and Food Warmers

(All TACM-, TASM-, RST-, RHW-, RFW-)

 German Knife Light Duty Slicer- LD series (GS-10LD, GS-12LD)

Two Year Warranty:

 German Knife Heavy Duty Meat Slicer- Automatic & Manual (GS-12A, GS-12M, GS-13A, GS-13M)

 German Knife Meat Grinder (All GG-)

 German Knife Band Saw (All GBS-)

Three Year Warranty:

 Radiance Heavy Duty Microwaves- HD Series (TMW-1200HD, TMW-1800HD)

Any part covered under this warranty that is found by German Knife / Radiance to have been defective within the

above time period is limited to the repair or replacement, including labor charges, of defective parts or assemblies.

The labor charges shall include standard straight time labor charges only and reasonable travel time as determined

by German Knife / Radiance.

German Knife / Radiance warrants that the equipment, as supplied from the factory to the end-user, is free from

defects in materials and workmanship. Should any part be found defective resulting from normal use within the defined

warranty period, German Knife / Radiance will gladly dispatch an authorized service agency to repair and/or replace

necessary parts under the following conditions.

Repairs under this warranty are to be performed by a German Knife / Radiance authorized service agency only.

German Knife / Radiance will not be responsible for service parts and labor charges performed by non-authorized

service companies. All claims should include the model number, serial number, proof of purchase, date of installation,

and all pertinent information supporting the alleged defect.

German Knife / Radiance’s sole obligation under this warranty is limited to either repair or replacement of parts,

subject to the additional limitations below. This warranty neither assumes nor authorizes any person to assume

obligations other than those expressly covered by this warranty.

 Equipment failure resulting from improper installation will not be honored under warranty. Examples are

wrong utility connection and improper utility supply problems.

 Equipment that has not been maintained accordingly. Examples are calibration of controls, adjustment to

pilots and burners, and damage from improper cleaning.

 Equipment that has not been used in an appropriate manner, alteration, neglect, abuse, misuse, accident,

damage during transit or installation, fire, food, acts of God.

 Warranty is not transferrable and only applies in favor of the original purchaser.

 Equipment failure resulting from electrical power failure, use of extension cords, low voltage, and voltage

drops to the unit.

These warranties are exclusive and in lieu of all other warranties, including implied warranty and merchantability or

fitness for a particular purpose. No consequential damages. German Knife / Radiance is not responsible for economic

loss, profit loss or special, indirect, or consequential damages. There are no warranties which extend beyond the

description on the face hereof.

Outside the U.S., this warranty does not apply to, and German Knife / Radiance is not responsible for, any warranty

claims made on products sold or used outside the continent of the United States.