Hennepin County
Foster Parent Guide
Formerly known as the A to Z Guide
February 2023
Hennepin County
Children and Family Services
Foster Care Licensing
hennepin.us/fosterparents
2 | Hennepin County Foster Parent Guide
How to use this guide 4
Where to call 5
Meet the team 6
Primary members of the team 6 Additional members of the team 9
Section 1: Parenting foster children and youth 10
Prudent parenting 10
Supervision 10
Transportation 11
Overnights 12
Culture 12
Discipline 12
Sexual boundaries 13
Clothing 13
Hair and hygiene 15
Piercings and tattoos 15
Lessons 15
Driver’s license and driver’s education 16
Sports and recreational equipment 16
School information 17
Independent Living Skills (ILS) programs 18
Youth in Transition Conference (YTC) 20
Foster children as babysitters 20
Section 2: Home and vehicle safety 21
Beds and bedrooms 21
Crib safety 22
Playpens or pack-n-plays 22
SUID (Sudden Unexpected Infant Death) 22
Safely soothing teething pain 23
Fire safety 23
Carbon monoxide detectors 23
Guns and other weapons 24
Smoking in foster homes 24
Car safety 24
Car seats 25
Pets 25
Phone 25
Moving 26
Internet and foster children 26
Social media 26
Television and video games 27
Section 3: Foster parent requirements and licensing process 28
Agreement between foster parents
and placement agency 28
Confidentiality 28
Training 29
SUIDS/AHT training 31
Fingerprinting 32
Relicensing 32
Evaluations 32
Hennepin County Foster Parent Guide
Contents
3 | Hennepin County Foster Parent Guide
Section 4: Foster parent support 33
Respite and substitute care 33
Vacations 36
Family Response and Stabilization Service 36
Support groups 36
Self-care 37
Essentials newsletter 37
Babysitters 38
Section 5: Partnering with the county, court, tribes, and guardian ad litem 39
Abuse and neglect reporting 39
Child Protection System 39
Court 41
Guardian ad litem 41
Indian Child Welfare Act 41
Minnesota Indian Family Preservation Act 42
Termination of Parental Rights (TPR) 42
Transfer of Permanent Legal and
Physical Custody (TPLPC) 42
Concurrent Families 43
Section 6: Placement process 44
The placement process 44
Preplacement visits 48
Out of Home Placement Plan 48
Initial foster care phone calls (comfort calls) 49
Supervised visits 50
Home visits 51
Family Group Decision Making (FGDM) 52
Section 7: Financial 53
Northstar Care for Children 53
MAPCY 53
Financial information 54
Supplemental Security Income (SSI) 55
Miscellaneous expenses 56
Phone expenses 56
WIC (Women, Infants & Children
Special Supplemental Nutrition Program) 56
Section 8: Medical 57
Medical and dental care 57
Medical and dental emergencies 57
Medical coverage 58
Managed Health Care Advocates 60
Medical equipment 60
Medication and prescriptions 61
Prescription payments 61
Section 9: Emergencies and other incidents 62
Emergencies 62
Incident Reports 63
Complaints 64
Complaints against foster families 66
Insurance coverage 69
Runaway/missing children 70
Appendix 71
A: DHS Agreement 71
B: Hennepin County discipline policy 76
C: Paper voucher 78
D: Invoice 79
E: Online invoicing user guide 80
F: Respite provider/substitute caregiver
information form instructions 85
G: Respite reimbursement form instructions 86
4 | Hennepin County Foster Parent Guide
How to use this guide
As a foster parent, you do so
much to support children and
families in our community.
This guide contains important information
about foster care requirements,
expectations, and policies, as well as
guidance to help you best meet the
needs of foster children and youth.
If you are viewing on screen, click on an
entry in the contents (page 23) to be
taken to that page. Clicking on the footer
will take you back to the contents page.
The most current version of this guide will
be available at hennepin.us/fosterparents.
If you have questions about any of the
content, ask your licensor.
Thank you for the
commitment you’ve
made to Hennepin County
children and families.
5 | Hennepin County Foster Parent Guide
Where to call
County (including workers’ phone numbers) 612-348-3000
Emergencies after hours (evenings, weekends and holidays) 612-348-3552
To report abuse or neglect, call Child Protection 612-348-3552
Training coordinator, class registration and class cancellations 612-348-5840
Accounting problems or billing questions 612-348-3445
Cope (mental health emergencies) 612-596-1223
Family Response Stabilization Services 612-979-9511
(immediate in-person support, 10 a.m.10 p.m. daily)
Front Door (
voluntary Hennepin County social service programs and
612-3 4 8 - 4111
connections to community organizations)
Inquiries about becoming a foster parent 612-348-KIDS (5437)
Other important phone numbers
Juvenile Court information 612-348-5089
Minnesota Joint Underwriting Association 651-222-0484
Minnesota Non-Emergency Medical Transportation (Mn NEMT) 1-866-467-1724
Office of the Ombudsperson for Families 1-888-234-4939
U.S. Consumer Product Safety Commission 1-
800-638-2772
www.cpsc.gov
WIC (Women, Infants and Children Nutrition Program)
612-348-6100
Health care phone numbers
Medical EVS — Eligibility Verification System 651-431-2670
Pre-Paid Medical Assistance Programs (PMAP):
Hennepin Health Plan 1-800-HHP-0550
U Care Minnesota 612-676-3200
Blue Plus 651-662-6013
Health Partners Care 952-967-7998
Managed Health Care Advocates Hotline 612-596-8860
6 | Hennepin County Foster Parent Guide
Meet the team
Every child needs a safe, stable
and nurturing environment
to reach their full potential.
For children in foster care, all
of the adults responsible for
children’s well-being must
function as a team.
This section provides a brief description of the
various team members involved when a child
is in out of home placement. Primary members
of the team include the foster child(ren), foster
parent(s), Child Service Worker (CSW), Child
Protection Social Worker (CPSW), and the Foster
Care Licensing Social Worker (FCLSW). Secondary
members may also have contact with you over
the period of the child’s placement.
Within 30 days of placement, some or all primary
members of the team will meet in person to
complete the following:
The Minnesota Assessment of Parenting
for Children and Youth (MAPCY) which is a
standard assessment tool for evaluating the
required level of care for a child or youth
in foster care placement. See Minnesota
Assessment of Parenting for Children and
Youth or MAPCY.
The Out of Home Placement Plan (OFPP)
which identifies the goals and responsibilities
of the parents, the child(ren), the child’s worker
and the foster parents. See Out of Home
Placement Plan.
Primary members
of the team
Foster children
Foster children and youth have often been
through a lot, including experiences of severe
neglect, physical or sexual abuse, and exposure
to other traumatic situations.
Foster children typically need more supervision
than their peers, particularly during the early
phases of out of home placement.
Some foster children may need to learn the
basics of personal hygiene, social skills and
daily routines. They may not have had the
same experiences and opportunities as many
other children their age.
Children who have been sexually abused or
neglected may have to learn appropriate ways
to give and receive affection.
Some, but not all, children who have been
physically abused or neglected may be
aggressive or withdrawn and need to learn
how to get their needs met in socially
acceptable ways.
Foster children may demonstrate difficult
behaviors, which may continue for some time.
It is important that foster parents understand
their foster child’s behaviors within the context
of the trauma that they have experienced.
Many foster children will benefit from therapy
or other mental health services.
Many foster children will need special
academic help.
Some children in foster care are medically
fragile, with numerous medical appointments
and special equipment.
7 | Hennepin County Foster Parent Guide
Other foster children have multiple
developmental disabilities requiring
behavior management programs and/or
needed therapies.
Many foster children are remarkably resilient.
All foster children have their own strengths,
talents and interests, and want trusted adults
to help them pursue their dreams.
Parents
Parents of children in foster care may be
struggling with substance use, homelessness,
emotional concerns, or mental health.
Parents are expected to be working on a case
plan to deal with the concerns that brought
them into Child Protection so their family can
be reunited.
It is important to encourage and develop a
working relationship with children’s parents
and, in some cases, extended families.
Working together benefits the children
placed in your home.
One of the best ways for a foster parent
to help a foster child is by maintaining an
accepting attitude towards the child’s parents.
Encouragement, respect and kindness
to the child’s parents promote greater
communication and empathy.
Remember that your role is to care for the
children placed in your home. Appropriate
boundaries are essential to maintaining a
healthy relationship with the children’s families.
If financial or emotional support is requested
of you, direct the family member (parents or
otherwise) to their assigned Child Protection
Social Worker.
Some parents of children with disabilities may
utilize foster care as a resource because they
need a break from the demands of caring for
the child.
Foster parents
In addition to providing a child with food,
clothing, shelter, cleanliness, medical and dental
care, transportation and schooling, being a foster
parent requires commitment, understanding,
patience and a lot of responsibility.
Foster parents are expected to be familiar with
the contents in:
1. The Hennepin County Foster Parent Guide
2. Minnesota Department of Human Services
Rule 2960, foster care licensing rule
3. Agreement between Foster Parents and
Placement Agency (DHS 0139)
4. Foster child’s Out of Home Placement Plan;
request a copy from the Child Protection
social worker
5. Essentials, the Hennepin County foster
parent email newsletter
6. All correspondence from Hennepin County
All foster parents, including relative/kin foster
parents, must follow foster care statutes, rules
and policies.
As part of the team, you are responsible for
carrying out your part of the Out of Home
Placement Plan (also known as OHPP).
You are responsible for communicating
information or observations about your
foster child to the childs worker. You are
also expected to file Incident Reports. See
Incident Reports.
Any time there are changes in your home,
tell your licensing worker. This includes changes
in employment, plans to move, problems
or illnesses and hospitalizations within your
own family, anyone who has moved into or
out of your home or is staying in your home,
and other responsibilities that you didn’t
previously have.
8 | Hennepin County Foster Parent Guide
There may be many different social workers
involved with your foster child and foster
parents are expected to stay in communication
with each of them.
See Child Protection System.
Foster care licensing social worker
Licensing workers are responsible for making
licensing recommendations to the Minnesota
Department of Human Services. They need
to assure that foster families and their homes
meet licensing standards set by the state and
the county.
Your licensing worker will get to know your
family members’ life experiences and lifestyle,
and your thoughts and perspectives on raising
children. This information is used in matching
foster children to your family.
Your licensing worker will meet with you
several times a year to provide support and
information and to review compliance with
Rule 2960.
During annual reviews and relicensing home
visits, you and your licensing worker will discuss
the placements you have had during the past
year, and set goals for the upcoming year based
on the types of children you would like to care
for. You will develop a training plan. You will have
paperwork to complete together.
Your licensing worker is also responsible for
conducting licensing complaint investigations.
Licensors are prompted to complete an
investigation when they observe something that
may be in direct conflict with Rule 2960 or when
a maltreatment report has been made.
Your licensing worker provides support and
encouragement to you and your family.
Please make yourself available to meet with your
licensing social worker as needed and complete
all necessary paperwork as requested. Licensing
social workers and foster parents are required to
complete the necessary paperwork to ensure
licensing is completed in a timely manner and to
ensure that the license remains in good standing.
Teamwork with your licensing social worker is
very important.
Child placing worker
When the county is working with parents to
reunify a family, the Child Protection social worker
is the primary child placing worker. Sometimes
a child will also have a Child Services worker
involved during that time to focus specifically on
the child’s needs.
If a parent’s rights have been terminated (See
Termination of Parental Rights), the Child
Protection social worker will cease working
with the parent and the primary child placing
worker will be a Child Services worker, Childrens
Mental Health case manager, or DD social worker,
depending on the child’s specific circumstances.
The child’s placing worker decides which
of the referred foster families a child will be
placed with.
The child’s placing worker will provide you
with information about the child’s needs
and services.
The child’s placing worker is responsible
for completing and sharing the Out of
Home Placement Plan. See Out of Home
Placement Plan.
The child’s placing worker is the person you
contact for authorizing things such as the
foster child’s services, visits, haircuts, etc.
During the child’s placement in your home, the
child’s placing worker is expected to visit the
child monthly. This worker will also talk with
you about the Out of Home Placement Plan
about how it is progressing.
The child placing worker’s role is to make sure
the medical, educational, social and emotional
needs of the child are being met. This worker
will also ensure that you have the resources
and information you need to help the child.
9 | Hennepin County Foster Parent Guide
Additional members of the team
Placement support staff
During the first 30 days that a child initially enters
out of home placement, this team of social
workers is available to serve children. The goal
of the placement support team is to ensure that
there are no gaps in needed support at this
critical point in time for children. The placement
support team is there to increase information-
sharing between parents and foster providers.
They are available to make sure that childrens
immediate needs can be met during the
transition into foster care.
Kinship social workers
The role of the kinship worker includes:
Completing a search for relative resource
options, including other possible relative
placement options. If you are a non-
relative provider, a kinship search will occur
simultaneously although the child(ren) may
have a current placement in your home.
In cases where a relative placement option
exists, the kinship worker completes
preliminary background screening, observes
the relative’s home, and completes emergency
relative placement paperwork when the
department has made the decision to place
with a relative.
Kinship workers then send the information on
to a foster care licensing worker to continue
with the licensing process.
Kinship workers work to identify multiple
extended family members and kin who could
either be placement options for a child or who
may want to be involved in a child’s life.
Adoption resource workers
Following termination of parental rights (See
Termination of Parent Rights), the goal is to
find a permanent adoptive family for a child.
Adoption resource workers are responsible for
recruiting adoptive families (if needed) and for
completing the adoption process.
Childrens Mental Health case
managers and Developmental
Disability case managers
In some cases, children have unique needs
that are best met when social workers who
specialize in childrens mental health or
developmental disabilities are there to assist
the team. A child placed in your home may
work with one of these case managers in
addition to other team members.
Extended Foster Care
social workers
When youth age 17 ½ are in foster care, they
are referred to Extended Foster Care. Extended
Foster Care is a support available to eligible
foster youth after age 18. If you are caring for
a youth who is nearing age 18, an Extended
Foster Care worker will be assigned.
10 | Hennepin County Foster Parent Guide
Section 1
Parenting foster children and youth
Help the kids in your care with
basic needs, healthy behaviors,
and appropriate boundaries.
Children and youth build
confidence and resilience with
opportunities to learn and grow.
Prudent parenting
Federal and state law require that foster children
be allowed to participate in the same socially and
developmentally appropriate activities as their
peers who are not in care.
The reasonable and prudent parent standard
refers to careful and sensible parenting that
maintains the safety, health, cultural, religious,
and tribal values and best interest of a child,
while encouraging emotional and developmental
growth. A foster parent uses this standard when
deciding whether a foster child may participate in
a particular activity.
When considering the implementation of this
standard, consider the following:
The child’s chronological age vs. maturity and
developmental level
Risk of activity
Best interest of the child
Importance of the experience for the child’s
psychosocial growth
Importance of a family-like experience
Behavioral history of the child
Wishes of the child’s parent/legal guardian, as
appropriate (i.e., only when the child’s parents
are involved in the child’s case as designated in
the Out of Home Placement Plan.)
These guiding points must be used when foster
parents are considering to allow foster children
to engage in activities such as recreational events
(e.g. camping, boating, swimming, movies, video
games), school and extracurricular opportunities
(e.g. sports, theater, band), overnights, and
planned outings (e.g. sleep-over with friends),
social media, driving, babysitting, attending
college tours, and so on.
Supervision
In some cases, children who come into foster care
may have had inadequate supervision in the past.
They may have experienced neglect and may be
used to parenting themselves or younger siblings.
Some children may have self-care skills that are
either delayed or advanced compared to their
chronological age. Regardless, you must provide
a high level of supervision to foster children in
your care. Foster parents need to be able to adjust
their expectations based on each individual child’s
unique needs.
Guidelines for supervision
Infants and young children may not be:
Left in the care of another foster child
Left in the home alone
Left to cry without being checked on
Allowed to ride in the car without a car seat
Left alone in a car
Left in the bath tub unsupervised
11 | Hennepin County Foster Parent Guide
Left in the yard unsupervised
Left in a highchair, swing, walker or other
equipment unattended
Left to care for a younger child
Out of your sight in a public setting
School-aged children may not be:
Left alone in a car
Allowed to ride in a car without a seat belt
(or booster seat until they are age 9 or are
4 feet 9 inches tall)
Allowed access to chemicals or
medical products
Left to care for younger children
Left alone in the home overnight
Left alone In a public setting without
appropriate adult supervision
Allowed to use the internet unsupervised.
See Internet and Foster Children.
Teenagers may not be:
Allowed to ride in a car without a seat belt
Left alone overnight
Left to care for younger children if you are
unsure of their capabilities
Allowed to babysit other foster children
Allowed to spend the day alone without you
knowing specifically where they are.
Transportation
Foster parents are expected to transport children
as part of regular care. The monthly foster
care reimbursement amount includes routine
transportation for children. Routine transportation
includes transporting the child to and from:
Day care
Other appointments you agreed to in
the Out of Home Placement Plan.
See Out of Home Placement Plan
Respite
School activities, open houses
and conferences.
Visits with parents, siblings or others
family members.
Foster parents are expected to transport children
to medical, dental and therapy appointments
as well. Reimbursement is available for mileage
and parking expenses for foster childrens
medical, dental and therapy appointments. This is
arranged through MNET or the child’s PMAP. Taxi
fare is reimbursable only if approved in advance
by the placing worker. See Medical coverage.
Planning for transportation needs
Prior to accepting a child for placement, you must
discuss the following with the child’s worker:
Your responsibilities for transporting each child
to family visits. For example, you should know
if the child is to visit both parents, whether
the parents visit together at one visit or at
two separate visits, how frequent the visits
will be, whether there are sibling visits and
the frequency of them. See Supervised Visits.
How often the child needs transporting
to appointments for medical care or
counseling/therapy.
If the child has any unusual medical and
or dental needs. If so, how often are the
appointments and where are they?
The Out of Home Placement Plan should
outline your responsibilities regarding
transportation and you should be asked to sign
the Out of Home Placement Plan. If you have
any questions about what is being asked of
you, call your licensing worker before signing
the Out of Home Placement Plan.
12 | Hennepin County Foster Parent Guide
After you sign the Out of Home Placement
Plan listing the number of visits you are
responsible for, the child’s worker may ask
you to do additional visits or additional
transportation if the court orders them. We
encourage you to be flexible and consider
supporting this transportation in the childs
best interest. The child’s worker would then
revise the next Out of Home Placement Plan
to reflect the increased number of visits, and
you would sign the revised copy.
Transportation assistance
There may be times where you have a conflict
that prevents you from being able to provide
transportation. If you will need assistance with
transportation for a foster child, contact the
child’s placing worker as soon as you can. In some
cases, limited assistance may be available from
county staff or contracted private transportation
providers. If contracted transportation services are
provided to a child in your home, it is important
that you keep the information given to you about
what company is providing the transportation
in the event that you need to cancel a
scheduled trip.
Overnights
Apply the reasonable prudent parenting standard
when making decisions about allowing a foster
child to spend a night away, with a friend or
on an overnight extracurricular activity such
as a field trip. Use the same good judgment in
determining whether the setting is appropriate
for an overnight and whether the child is mature
enough. It is best practice to inform the child’s
social worker whenever such plans are made.
If the foster child will be staying overnight at
another foster home, that foster homes licensing
worker must give prior approval.
When in the best interests of a child, the agency
can authorize overnights outside of licensed
homes as part of the case planning. This includes:
Relatives who are interested in participating in
the care and planning for a child and helping
to maintain a child’s familiar and regular
activities and contact with friends and relatives.
Natural family support of a foster family.
Overnights are not considered respite care, and
can’t be paid as respite, unless the child is staying
overnight in a licensed foster home and the
overnight was approved 10 days prior.
See Respite and substitute care
Culture
Foster parents care for children from diverse
cultural backgrounds. Consider how you can
best support the cultural needs of the children
in your home.
Increase your knowledge of different cultural
groups by attending community events
and foster parent training sessions, and by
developing connections with individuals
from diverse cultures.
Create an atmosphere in your home that
reflects an appreciation of diverse cultures.
Celebrate holidays and share foods enjoyed
by different cultural groups.
Take the time to learn about your foster
children’s cultural background and experiences.
Provide books, toys, music, food, and
experiences that affirm the value of each
child’s unique cultural background.
Discipline
Foster parents must complete a Child Foster
Care Discipline Policy, agreeing to abide by
MR 2960.3080 Subp 8 about Discipline. See
Appendix B: Child Foster Care Discipline Policy.
13 | Hennepin County Foster Parent Guide
Sexual boundaries
Foster families must have clear sexual
boundaries. Clearly state what kinds of touch
are not okay in your home. Make sure you also
review this information with babysitters.
You must avoid innocent touching that a child
who experienced sexual abuse may interpret as
being sexual (such as having a foster child give
you a massage).
Clearly explain your family privacy rules
including privacy during bathing, toileting
and dressing.
Use good judgement regarding the nature of
video, audio, computer and written materials
to which foster children are exposed.
Under no circumstances should foster parents
engage in sexual behavior or relationships with
the foster child’s family or kin.
Clothing
It is required that a portion of the monthly
reimbursement be used to maintain the child’s
clothing. Foster parents are expected to budget
this money for future clothing needs, including
a winter jacket, boots, snow pants, mittens,
and scarf.
Clothing inventory
Inventory children’s clothing and belongings
when they are placed in your home and when
they leave.
The inventory should include any items you
purchased with an initial clothing allowance
and the cost of each item.
Keep a copy pf the inventory and the receipts.
Initial clothing allowance
Not all children will need an initial
clothing allowance.
If the child does not come with a wardrobe
that meets the Foster Child Minimum Clothing
Standard, an initial clothing allowance may be
issued for the child.
It is rare for the maximum amount of an initial
clothing allowance to be issued.
A clothing allowance is issued to get you
started for the season that the child moves
to your home, not for the entire year.
The initial clothing allowance must be
requested within 30 days of the child’s initial
placement in foster care.
The amount of the initial clothing allowance
will be determined by the child’s worker and
it will depend upon the needs of the child.
If an initial clothing allowance is approved,
you will be issued a check for an appropriate
amount to purchase the needed clothing.
You are required to save the receipts and
identify each item on the receipt.
The initial clothing allowance maximums change
annually and are based on a child’s age.
Maintaining the child’s wardrobe
Foster parents must maintain an adequate
wardrobe for each foster child for as long as
the child is in the foster home. See Foster
Child Minimum Clothing Standard below. You
must replace clothing before it wears out or is
outgrown. You must use portions of the monthly
reimbursement check to add to and maintain
clothing throughout the year. If you buy used
clothing, it must fit properly and be in excellent
condition, with no stains or tears. If you plan to
care for a teenager, discuss clothing during the
preplacement visit. Decide whether the child will
shop for their own clothes, how often the child
will be given money, and the amount to be given
each time.
14 | Hennepin County Foster Parent Guide
Foster care minimum
clothing standard
Below is the minimum wardrobe that you must
maintain for each foster child while the child
is living in your home. It is also what you must
send with the child when they leave your home,
whether the child is going to another foster
home, relative, adoptive home or facility, or will
be returning home or living independently.
Infants (under 12 months)
7 – 10 outfits
7 onesies or t-shirts
1 pair of shoes
1 outfit for special occasions
1 coat appropriate for season; snow pants, hat,
scarf and mittens if winter discharge
1 comb or hairbrush
1 duffel bag or suitcase
1 diaper bag containing: 1 bottle, 6 disposable
diapers, 1 blanket, 1 bib, 1 unopened can
of formula
Any gifts given to the child while in foster care
Age 1 through 11
7 underpants
7 pairs of socks
5 tops
2 sweatshirts or sweaters
5 pants/shorts
2 pairs of shoes
2 sleep wear outfits
1 outfit for special occasions
1 coat appropriate for season; snow pants, hat,
scarf and mittens if winter discharge
1 toothbrush
1 book bag for school-aged children
1 comb or hairbrush
1 duffel bag or suitcase
Any gifts given to the child while in foster care
Age 12 through 18
7 underpants
7 pairs of socks
5 tops
2 sweatshirts or sweaters
5 pants/shorts
2 pairs of shoes
2 sleep wear outfits
1 outfit for special occasions
1 coat appropriate for season; snow pants, cap,
scarf and mittens if winter discharge
1 toothbrush
1 backpack
1 comb or hairbrush
2 bras (girls)
1 duffel bag or suitcase
Any gifts given to the child while in foster care
When a child leaves your care:
Regardless of where the foster child moves, you
must send along:
A complete wardrobe of clothing that fits well
and is in good repair, and that meets or exceeds
the Foster Care Minimum Clothing Standard.
Anything the birth parents have given the child.
Any gifts the child has received while in
your care.
Anything that was purchased and reimbursed
by a Miscellaneous Expenditure Voucher, such
as a bike or sports equipment.
On the day a child leaves your care, complete the
Foster Care Minimum Clothing Standard form
available at www.hennepin.us/fosterparents.
Give a copy to the child’s placing worker.
15 | Hennepin County Foster Parent Guide
Hair and hygiene
Foster children may need assistance with
washing, bathing, brushing and flossing
teeth, hair and skin care, toileting habits
and menstrual hygiene. You must provide
the necessary supplies for the children and
assistance as needed.
Foster parents are responsible for keeping foster
children’s hair clean and neat.
Foster parents may not consent to foster
children’s haircuts, permanents, relaxers or other
chemical processes without permission from
the child’s parent or guardian, obtained by the
childs worker.
If you are caring for a child with textured hair
and you have limited experience with styling,
detangling, and washing the child’s particular
hair type, be sure to ask your licensing worker,
check websites, or attend a Hennepin County
training on the topic.
If you have a foster child who is a different
race from you and you are unfamiliar with the
special products they may need for hair or
skin care, contact the child’s worker. In some
cases, the worker may approve reimbursement
for these products. If you receive approval
for reimbursement, submit a completed
Miscellaneous Expenditure Voucher with
attached receipts to the childs placing worker.
Piercings and tattoos
Foster parents may not give permission for a
foster child’s piercings (including ear piercings)
or tattoos without written permission from the
child’s parent, guardian, or court order obtained
by the child’s worker.
Lessons
An allowance of up to $10 per month may be
allowed for a foster child’s lessons. These include,
but are not limited to:
Music lessons.
Other special lessons
Community activities
Authorization of these expenditures must include:
That the lessons are part of the child’s
casework plan.
Prior approval by the child’s worker’s supervisor.
If these expenses are approved for
reimbursement, submit a Miscellaneous
Expenditure Voucher to the child’s worker within
30 days of expenditure.
16 | Hennepin County Foster Parent Guide
Driver’s license and
drivers education
Foster parents may not sign for a foster child’s
drivers license application. The Minnesota Bureau
of Public Safety allows only a parent or legal
guardian to sign for this. If your foster child has
a drivers permit or license, or if your foster child
would like to drive, discuss this with the child’s
worker and your insurance agent. Learn what
your responsibilities, liabilities and costs may be
and make sure that your insurance coverage is
appropriate.
Under some circumstances, you may be
reimbursed for the cost of driver’s education:
The class must take place at an approved
drivers education location
The foster child must be a ward of the state
or the placement must be expected to last at
least one school year.
You must obtain prior approval from the
childs worker.
If the child’s worker approves reimbursement,
complete a Miscellaneous Expenditure Voucher
and give it to the child’s worker within 30 days
of expenditure.
Sports and recreational
equipment
Bike helmets
If you allow a foster child to ride a bicycle, the
child must wear a helmet appropriate for the
child’s age and size. If the child is in an accident
with a helmet, that helmet must be replaced.
Reimbursement for sports and
recreational equipment
Sports and recreational equipment includes items
such as sports uniforms, sleeping bags, bicycles,
and bicycle helmets.
Reimbursement for sports and recreational
equipment for a foster child may sometimes
be allowed with supervisory approval.
Reimbursement may not exceed $10 per month
during any calendar year for the number of
months the child has been in placement.
The activity must be part of the child’s written
case plan.
The total amount for any combination of the
above items may not exceed $120 per year
($10 x 12 months).
If the child’s worker approves reimbursement,
complete a Miscellaneous Expenditure Voucher,
attach the receipt and give it to the child’s
worker within 30 days of expenditure.
YMCA memberships, camp fees and some
recreational equipment may be funded by the
Forgotten Children’s Fund or through grants
from the Guardian ad Litem program. Discuss
this with the child’s placing worker.
17 | Hennepin County Foster Parent Guide
School information
Foster parents play a key role in supporting school
success. Talk to your licensing worker about how
foster children and youth are doing in school. If
students need additional support, your worker
can help.
Foster parent permission letter
At the time of placement, you will receive a
foster parent permission letter provided by
the placing worker. This letter gives you
permission to communicate with the school
as well as to attend school conferences and
receive school reports.
Please note, any other major decisions
regarding a foster childs education must be
made by the parent or legal guardian/county.
This would include decisions like authorizing
special education services or changing the
school a child attends.
School enrollment
To ensure educational stability of children
in foster care, the Every Student Succeeds
Act (ESSA) entitles them to protections that
promote school stability. As long as it is in the
best interest of the child, they should continue
to attend their school of origin.
The school of origin is the school that the child
was last enrolled in prior to the out of home
placement date.
Placing workers and schools determine what
school the child will attend. Foster parents are
not able to make that decision. If you believe it
may be in a foster child’s best interest to enroll
in a different school, contact the placing worker
to discuss.
Hennepin County and local school districts
work together to ensure that children receive
transportation from their foster homes to their
school of origin, if their foster home is outside
of the attendance area. It can take time for
transportation to be arranged, so foster parents
may be asked to assist with transportation to
school initially.
It may be determined that attending the school
of origin is not in a child’s best interest. In that
case, a child could be enrolled in a school near
the foster home.
Educational assessments
If a child needs educational testing to
determine the need for special educational
services, please contact the placing worker.
The placing worker may be required to work
with the child’s parent to begin that process.
If the foster parent notes any potential learning
disabilities or education challenges, inform
the placement worker who will assist with
the process.
Private schools
ESSA requires that a child remain in their school
of origin. A foster parent cannot make the
decision to enroll a foster child in a new school,
whether private or public. If you believe it may
be in a foster child’s best interest to enroll in
a private school, contact the placing worker
to discuss.
The county is not able to pay for tuition or
books, but some private schools may waive
tuition for foster children.
Homeschooling
Foster parents are not permitted to
homeschool foster children except under
unique circumstances.
Prior authorization must be obtained from
the licensing worker and the child’s worker.
Report cards and school reports
The child’s worker will ask about children’s
school performance, including report cards
and other school reports.
Keep these school records and send them
with the child at the end of placement.
18 | Hennepin County Foster Parent Guide
School lunches
Foster children are usually eligible for school
lunches at free or reduced rates.
Call the school or your licensing social worker
to obtain and complete an application. It may
take a few days for the child’s eligibility to be
determined, so be sure the child has access to
lunch until approved.
School expenses
Most school expenses are to be covered by the
Basic Maintenance rate.
Some unusual expenses (see examples below)
may be reimbursed. To be reimbursed for these:
You must obtain prior approval from the
childs worker.
If the child’s worker approves reimbursement,
complete a Miscellaneous Expenditure Voucher,
attach the receipt and give it to the child’s
worker within 30 days of expenditure.
Examples of reimbursable expenses,
with prior approval
Field trips
High school graduation expenses (pictures,
announcements, senior class functions, etc.)
Sports uniforms for school-age children.
See Sports and Recreational Equipment.
Items to be reimbursed must be itemized on
the Miscellaneous Expenditure Voucher and
submitted to the child placing worker. This
requires prior supervisory approval and must
be part of the child’s written case plan.
Independent Living Skills
(ILS) programs
Hennepin County offers a number of different
Independent Living Skills (ILS) programs
and services for youth ages 14-21 who are
in foster care.
These programs are aimed at providing youth
with the necessary independent living skills
and helping them to identify supports as they
transition to adulthood.
Independent living skills education, and the
opportunity to experience and practice these
skills, is crucial for youth to successfully enter
into adulthood.
Eligibility
ILS programs and services are aimed at all foster
care youth ages 14 to 21 who are in out of home
placement through a CHIPS (child in need of
protection and services) petition or a voluntary
children’s mental health placement.
More about ILS programs
Hennepin County partners with private agencies
to provide ILS programming to youth in foster
care. ILS case managers help youth to learn the
skills they will need to be self-sufficient, such as
completing a resume, applying for jobs, preparing
for college, and completing the FAFSA. They can
also help youth with important life skills, such
as how to shop for groceries, engage in healthy
relationships, or cope with stress.
Hennepin County also offers at least three ILS
classes/workshops each month on a variety of
topics. You can ask the social worker assigned
to the youth about those classes/workshops as
emails are sent to all workers each month. Some
of the programming that is offered includes:
19 | Hennepin County Foster Parent Guide
Educational support — Exploring colleges and
post-secondary options, assistance filling out
FAFSA, college applications and scholarships,
Education and Training Voucher (ETV) financial
assistance through DHS, and resources on
furthering education through certificate programs,
vocational or trades training. Hennepin County
also recognizes foster youth who have earned
their diploma or GED with a graduation ceremony
each spring.
Housing resources and supports — Could
include rental assistance, help with security
deposits and application fees, assistance searching
for affordable market rate housing and transitional
living programs. Rentwise training is also offered
and encouraged for all youth prior to them living
on their own for the first time and covers such
things as how to read and sign a lease, what
to look for when looking for your own place,
working with a landlord and what it means to
be a good tenant.
Healthy transitions — Classes and courses
on mind, body, soul, healthy relationships
and sexuality.
Transportation — Assistance with Drivers
Education Training, classes on how to purchase
and maintain a car, how car insurance works, or
assistance with buying a bike to help a youth
become more independent.
Financial literacy — Budgeting, tax assistance,
how to start and maintain a checking and/or
savings account, how credit cards and interest
work, credit workshops and assistance in
interpreting and completing a credit report.
Leadership and self-advocacy — Youth
Leadership Council, conference fees and
attendance for workshops, participation in
Tomorrow’s Leaders Today conference.
Group events Youth team-building events
and retreats.
Other general ILS classes include Streetwise,
healthy cooking, internet safety, personal
development and self-care.
Contact the youths social worker for
more information.
Foster parents can help
As a foster parent, you have the opportunity
and responsibility to help launch a youth into
adulthood with the skills they need to be self-
sufficient and successful. Help your foster youth
learn independent living skills:
Teach youth how to cook, do laundry and
keep a home clean.
Give youth an opportunity to earn an
allowance and create a personal budget.
Ensure youth have a state ID or help them
find a driver’s education course.
Teach youth how to grocery shop and
compare prices.
Help youth fill out job applications or
research college or technical schools.
20 | Hennepin County Foster Parent Guide
Youth in Transition
Conference (YTC)
A Youth in Transition Conference (YTC) is a series
of meetings involving a foster youth (typically
age 16 and older) and their circle of support.
The purpose is to help the youth actively discuss
their goals for independence. The process helps
youth to:
Develop a vision for their future
Learn how to set goals, accomplish tasks, and
monitor results
Challenge themselves by trying new things
and making their own decisions
Recognize their strengths, capacities and
sense of control over their lives
Develop and stay connected to a network
of supportive people
As a foster parent, you may be asked to participate
in a YTC. Your active support and understanding
are critically important as foster youth transition
to adulthood.
Foster children as babysitters
Foster parents are tasked with encouraging
and supporting developmentally appropriate
experiences for foster youth. Apply the prudent
parenting standard when determining whether a
foster youth can provide occasional supervision
for the other children in your home. You will
need to determine if the youth is interested
in babysitting and if they are sufficiently
responsible to do so. Have a discussion with
the youths worker about whether the foster
youth is developmentally prepared for this type
of responsibility.
21 | Hennepin County Foster Parent Guide
Section 2
Home and vehicle safety
Follow these important
requirements and other
guidelines to help provide a
safe environment for foster
children and youth.
Beds and bedrooms
Infants up to age one:
All non-relative foster homes must have a crib if
caring for an infant.
Relative foster parents may use a pack-n-play
for infants, with placing worker approval. If a
relative foster provider chooses to use a pack-n-
play, they must ensure that it is safe by checking
the Consumer Product Safety Commission
website (www.cpsc.gov). Check the website
to make certain that the pack-n-play has not
been recalled.
A car seat cannot be used for sleeping.
To sleep, infants must be placed on their backs
on a firm mattress with a tight-fitting sheet.
(Adult sheets may come loose and entangle
an infant).
Use cribs with slats close enough together
that a 12-ounce soda can cannot slide through
the slats.
Have pillows, bumper pads, stuffed animals,
quilts, or comforters removed from the crib or
pack-n-play, as these may cause suffocation.
Infants must not:
Sleep in an adult or toddler bed either alone or
with another person.
Share a crib with another child.
Be placed in a bean bag chair.
Sharing bedrooms:
Up to the age of 5, foster children can share a
bedroom with children of another gender, as
long as there are no sexual boundary issues
and the placing worker agrees.
A baby monitor can be purchased, if needed,
to aid in supervision.
Special sleeping arrangements can be made to
allow children over the age of 5 and of different
genders to sleep in the same room, after
consultation with the childs placing worker
and your licensor.
An adult (18 years and older) who is not related
to the foster child may not share the foster
childs bedroom.
All foster children must:
Sleep in a bedroom.
Have their own bed that is large enough to
match the size and age of the foster child. In
some circumstances, siblings of the same gender
may share a double bed. However, you must
obtain prior permission from your licensing
worker and the children’s workers.
22 | Hennepin County Foster Parent Guide
Crib safety
Foster parents with infants under one must assure
the crib is in compliance with Consumer Products
Safety Commission (CPSC) standards before a
child is placed into the home. To assure the crib
complies with current CPSC standards foster
parents should first:
1. Determine the manufacture date based on the
tracking label on the crib or the registration
form supplied. Cribs manufactured on or after
June 28, 2011 can be presumed to comply and
no additional documentation is necessary to
determine compliance.
2. If the crib was manufactured prior to June 28,
2011, a Childrens Product Certificate (CPC) or
test report from a CPSC-accepted third party lab
is the preferred way to demonstrate compliance.
Many manufacturers, importers and retailers will
provide these documents to consumers upon
request, or they post them on their websites.
3. If the crib does not have a tracking label or
registration form affixed to it:
If the crib was manufactured prior to
June 28, 2011 it is unlikely that it has
been certified as being compliant with
the current CPSC standards. However,
consumers may contact the manufacturer
or retailer to determine, which, if
any, standard to which the crib has
been certified.
Receipts alone are not an indicator of
compliance and should only be used to
support the documents identified above
(tracking label or registration form) when
determining compliance.
Playpens or pack-n-plays
Before placing an infant in a playpen or pack-n-
play with mesh sides, be certain that the sides are
securely locked into place.
If using a playpen for any reason, check with
the US Consumer Product Safety Commission
regarding the safety of your playpen. See Where
to Call or visit their web site at www.cpsc.gov.
Playpens may not be used for sleep in non-relative
foster homes. Babies must be placed in a crib
to sleep.
Relative foster parents may use a playpen or
pack-n-play for infant sleep, with approval.
SUID (Sudden Unexpected
Infant Death)
SUID is the sudden and unexplainable death of
a newborn baby through twelve months of age.
For SUID prevention:
Babies must always be put on their backs to
sleep, at naptime and nighttime.
Babies may not share cribs.
A baby must not be put to sleep in an
adult or toddler bed, either alone or with
another person.
Place a baby on a firm mattress with a crib
sheet that fits snugly on the mattress and
overlaps the mattress so it cannot be dislodged
by pulling on the corner of the sheet. Never
use an adult sheet on a crib mattress.
Do not place babies to sleep on bean bag
chairs, sofas, sofa cushions, waterbeds,
sheepskins, or other soft surfaces. Babies
also cannot sleep in car seats or on the floor.
These spaces are not an acceptable sleep
space or sleep position.
Remove pillows, quilts, comforters, stuffed
toys and other soft items from cribs, as these
may cause suffocation.
23 | Hennepin County Foster Parent Guide
Make sure no one smokes around the baby.
Before placing an infant in a playpen or pack-n-
play with mesh sides, be certain that the sides
are securely locked into place.
Slats of a crib or playpen must be close enough
together that a 12-ounce soda can cannot fit
between the slats.
Check with the United States Consumer
Product Safety Commission for up-to-date
safety information. Visit their web site at
www.cpsc.gov, or see Where to Call.
For additional information, See Crib Safety and
SUID/AHT Training.
Foster parents must place infants, age 12 months
or younger, on their backs to sleep. It is only
allowable to place an infant in an alternative
sleeping position when there is a written directive
from the infant’s physician or advance practice
registered nurse to do so.
If a parent or guardian asks a foster parent to
have their baby sleep in a position other than
the baby’s back, direct the parent to talk with
the childs worker.
Safely soothing
teething pain
Pain associated with teething is a normal and
sometimes painful experience for babies and
toddlers. Foster parents are encouraged to
follow the current guidance from the American
Association of Pediatrics and the U.S. Food and
Drug Administration regarding safe methods to
help relieve discomfort. Two safe options include
rubbing a child’s gums with a clean finger or using
a firm rubber teething ring for the child to chew
on. Foster parents should supervise children while
they are using teething rings.
Using teething necklaces, bracelets or other
“jewelry” is not recommended and foster parents
should not use them. These items pose a risk of
choking, strangulation, and injury. The FDA does
not recommend the use of over-the-counter
topical gel medications or homeopathic teething
tablets as they also carry risks and provide little to
no benefit.
Fire safety
Prior to placement, foster parents must have the
following in place:
Smoke detectors leading to all bedrooms or
sleeping areas. All smoke detectors must be in
working order.
A fire extinguisher (2A10BC or higher) in
the home. The fire extinguisher must be
maintained and tagged annually before
a relicensing or annual review with your
licensing worker.
A completed Fire and Emergency Escape Plan
that is discussed with your licensing worker
and is on file in your foster care file. Your Fire
and Emergency Escape Plan must be posted
in a common area of your home.
Practice a fire exit drill with your foster children.
Carbon monoxide detectors
Carbon monoxide (CO) is an odorless, colorless
gas that can cause sudden illness or death when
inhaled. This is called carbon monoxide poisoning.
Carbon monoxide is in fumes from cars, portable
generators, heating systems and similar appliances
or engines. Each year in Minnesota, especially
in winter, unintentional carbon monoxide
poisonings result in emergency department
visits, hospitalizations, and even deaths. Carbon
monoxide poisonings are tragic and costly, and
many poisonings can be prevented with proper
use and maintenance of carbon monoxide alarms.
24 | Hennepin County Foster Parent Guide
Minnesota law requires single and multiple
dwelling residences to have carbon monoxide
detectors installed within ten feet of each
bedroom.
Guns and other weapons
All weapons, including guns, must be kept in a
locked area and separate from ammunition.
Guns and other weapons must not be visible or
accessible to the foster children.
Ammunition must be kept in a second locked
area, separate from the weapon.
You must report to your licensing worker if
you have a permit to carry a gun.
Any foster child using a gun must have:
Written permission from the parent or guardian,
and
Written permission from their worker, and
Successfully completed a state-certified gun
safety program, and
An adult present during any use of the gun.
It is also important that foster parents safely store
and prevent foster children from having access
to items such as BB guns, airsoft guns, and pellet
guns. If you have one of these items in your home,
please inform your licensing worker and make a
plan to store the gun and ammunition separately,
just as you would any other weapon.
Smoking in foster homes
Minnesota Statute 260C.215 subd. 9 prohibits
exposure to secondhand smoke for children in
foster care.
A child in foster care shall not be exposed
to any type of secondhand smoke in the
following settings:
A licensed foster home or any enclosed
space connected to the home, including
a garage, porch, deck, or similar space
A motor vehicle while a foster child
is transported
In outdoor areas on the premises of the
home, if a foster child is present and exposed
to the secondhand smoke
Smoking in outdoor areas on the premises of the
home is permitted, provided that a foster child is
not present and exposed to the smoke.
The home study must include a plan to maintain a
smoke-free environment for foster child. If a foster
parent fails to provide a smoke-free environment
for a foster child, the child-placing agency must
ask the foster parent to comply with a plan that
includes training on the health risks of exposure to
secondhand smoke. If the agency determines that
the foster parent is unable to provide a smoke-free
environment and that the home environment
constitutes a health risk to a foster child, the
agency must reassess whether the placement is
based on the child’s best interests.
Minnesota Statute 260C.215 subd. 9 should not be
interpreted to interfere with traditional or spiritual
Native American or religious ceremonies involving
the use of tobacco.
Car safety
Air bags
If your vehicle has a passenger air bag, all
children under the age of 13 should ride in
the back seat.
Seat belts
Minnesota law requires that everyone in a car
must be wearing a fastened seat belt.
25 | Hennepin County Foster Parent Guide
Car seats
Car seat training is required for anyone
transporting a foster child under the age of
8 and must be taken at least every five years.
Minnesota law requires that children must
remain in a federally approved, properly
secured restraint until they reach 8 years
old unless the child is 4’9” or taller.
Children ages birth to one year must ride in
a rear-facing child safety seat approved for
their weight.
It is recommended to keep children rear-facing
until age 2 or they reach the rear-facing weight
limit of their seat.
Children ages 14 and between 20 and 40
pounds can use forward-facing safety seats
approved for their weight. There are car
seats that can be used rear-facing up until
the child reaches the weight limit set by
the manufacturer.
After they outgrow a forward-facing car
seat, children both under age 8 and shorter
than 4 feet 9 inches must use front-facing
booster seats.
Talk with your licensing worker if you need car
seat training.
In addition:
Read the instruction manual for your specific
car seat and keep the manual in the car. Also
read the vehicle owner’s manual for information
on car seats and seat belts systems.
Choose a seat that can be held tightly against
the car’s seat back. Try the car seat in your
car before using it.
Replace your car seats according to
manufacturer guidelines. Most car seat
manufacturers recommend replacement
between every five and eight years.
Destroy any car seats that have been
involved in accidents even if there is no
outward damage.
Car seats and booster seats need to meet
current federal safety regulations, and be
appropriate for the child’s age and weight.
Visit the web site at www.cpsc.gov, or
see Where to Call.
Pets
Foster families that have pets must ensure that
the animal’s immunizations are up to date and
provide your licensing worker with a copy of
the current shot records. This needs to be done
for initial licensing and annually at relicensing or
annual review.
Foster homes may not have pets that pose a
threat to foster children.
All pet owners must be in compliance with the
relevant city and county requirements.
If you have chickens, ducks or reptiles as
household pets in your home, notify your licensor.
Phone
According to MN Rule 2960.3050, subp. 1, there
must be an operable phone in the foster home
for safety reasons. If the applicant/license holder
uses only a cellular service, the agency requires
the applicant/license holder to read, sign and
comply with the conditions of the Landline
Exception Agreement.
The Landline Exception Agreement requires foster
homes to have a charged, functioning cell phone
in the foster home at all times.
Any time you get a new phone number (landline
or cell phone), notify your child’s worker and
licensing worker immediately.
26 | Hennepin County Foster Parent Guide
Moving
If you are planning to move, notify your licensing
worker and the foster child’s worker as soon as
possible and always prior to the move.
As soon as you move, your licensing worker will
need to visit your new home to ensure that it
meets foster care standards.
If you are moving out of Hennepin County
and want to take a foster child with you or be
licensed in the new county, discuss this with
your licensing worker and the child’s worker. Let
the workers know as far in advance as possible
so that appropriate arrangements can be made.
Internet and foster children
The internet has a large presence in much of our
daily lives. Being an involved and attentive foster
parent is the most important thing you can do to
ensure online safety for children in your home.
Have an open conversation with children and
youth in your home about the expectations
regarding internet use in your home.
Talk openly with children in your home about
the importance of telling a trusted adult if
someone breaks their boundaries or rules
online, or makes them uncomfortable. Children
and youth report that they may not tell an adult
for fear that their device will be taken away.
Let them know that you won’t punish them
for telling you about concerning interactions
initiated by others.
Learn about filtering software and resources
that service providers offer to limit content
seen on a cell phone or other device.
Supervise internet use. This can mean keeping
computers and devices in areas of the home
that allow for supervision as well as checking
in on what sites children are viewing.
Be particularly cognizant about interactions
children are having on sites that allow for
interaction between individuals, such as social
media sites or some online games.
Talk with children and youth in your home
about being kind to others on the internet
and teach them to walk away from online
interactions that make them uncomfortable
or when they are angry.
Children in foster care can be particularly
vulnerable to predatory or exploitative behavior
online. It is extremely important for foster parents
to set appropriate boundaries and supervise
internet use.
Social media
Hennepin County foster parents must sign a
policy regrading use of social media. While social
media can be a useful tool for learning, sharing of
information, and finding support from other foster
parents, it also creates privacy and safety concerns.
Foster parents must be careful to protect the
privacy of foster children.
This means foster parents may not:
Identify a foster child in a social media post or
elsewhere on the internet
Post pictures of foster children or share any
information about a foster child
Discuss specific case details, including school
locations or information about a child’s family
If you have any questions about the use of social
media, refer to the Child Foster Care Use of Social
Media Policy or ask your licensing worker.
27 | Hennepin County Foster Parent Guide
Television and video games
Monitor what your foster children are
watching and playing.
Limit foster children’s television viewing
and video game playing time. Talk with the
children about what the limits are and why
you have set those limits.
Turn off the television during meal times.
Ensure that the programs and video games
that your foster children are exposed to are
developmentally appropriate. Talk with the
children about what is appropriate for them
to view or listen to and what is not.
See Internet use
Television and video game usage by
other family members or babysitters
You are responsible for ensuring foster
children are not exposed to developmentally
inappropriate material. Make sure that visitors
to your home understand your limits and
expectations as well.
28 | Hennepin County Foster Parent Guide
Section 3: Foster parent requirements
and licensing process
Find the information you need
to receive and maintain your
child foster care license.
Agreement between
foster parents and
placement agency
A child’s foster parents and the agency
supervising the child’s placement in foster care
share responsibility for the care of the child.
They must work together to ensure that the
standards and policies set forth by law and the
commissioner of the Minnesota Department of
Human Services (MN DHS) are met.
To accomplish this, the foster parents and the
agency need to understand not only what is
expected of them but also what they may expect
of one another. All foster parents receive a copy of
MN DHSs Agreement Between Foster Parents and
Placement Agency and the document is signed
by both the foster parent(s) and their licensor.
In addition to Minnesota Department of Human
Services rules and regulations, Hennepin County
also requires that if you take the foster child out of
the home for one night or longer, you contact the
childs placing worker.
Confidentiality
Information about foster children and their
families is protected by the Minnesota
Government Data Practices Act.
Foster parents must not share information
about a foster child or their family with
neighbors, friends, or family members.
Foster parents must not share information
about foster children or their family on social
media. This includes photos and videos.
Foster parents can share information about
foster children with agency-approved
service providers.
Keeping the child’s information private may be
particularly difficult when your foster child is a
relative or kin. If someone in the family system
has questions, you can refer them to the
childs worker.
The Minnesota Government Data Practices Act:
Governs how information about foster children,
their parents and others in their families is
created and recorded.
Dictates how information gathered in your
foster care file is created and recorded.
Defines what information can be collected
and with whom it can be shared.
If you are unsure about whether you can share
information with someone, you should discuss it
with your foster child’s placing worker.
29 | Hennepin County Foster Parent Guide
Juvenile court and confidentiality
Juvenile protection hearings are open to the
public. Adoption proceedings and delinquency
hearings are not. If a member of the media
contacts you about a case that is before the
court, the rules of confidentiality still apply.
Questions about juvenile court proceedings
should be referred to court information.
See Where to Call.
On occasion, a foster parent may be asked to
testify in court. While testifying in court, foster
parents may answer questions about foster
children. However, once your testimony is done,
you may not share any information about the
child or the family, not even information you
provided in court.
Photos, videos and personal
information about foster children
Foster parents must not allow photos, sketches,
names or identifying information of foster children
to be used in any material that will be available to
the public. This includes but is not limited to:
Videos shown to anyone other than immediate
family members
In holiday cards, other cards or print material
Anywhere online, including sites such as
Facebook, Instagram or GoFundMe
As part of a presentation for a class
In any publication, such as newspapers,
company newsletters, magazines, etc
If you have questions, consult the child’s worker or
your licensor. In some situations, the child’s worker
may obtain written authorization from a child’s
parent or legal guardian for use.
Training
Minnesota Department of Human Services Rule
2960 requires that foster parents receive training.
Initial training requirements
Both relative and non-relative foster parents must
complete training before being licensed.
Initial training for relative foster parents should
be completed within 30 days following the
initial placement.
For those interested in pursuing the
Concurrent Families program, an additional
training is required.
For non-relative foster parents
Nuts & Bolts: Foster Care the Hennepin Way
Introduction to Children’s Mental Health
Prudent Parenting
Racial Identity Development
Discipline in Foster Care
Developmental Impact of Trauma
Car Seat Safety (if foster children under
8 years old)
Sudden Unexplained Infant Death (SUID)/
Abusive Head Trauma (AHT) (if foster children
under age 6)
For relative foster parents
Nuts & Bolts: Foster Care the Hennepin Way
Introduction to Children’s Mental Health
Prudent Parenting
Car Seat Safety (if foster children under
8 years old)
Sudden Unexplained Infant Death (SUID)/
Abusive Head Trauma (AHT) (if foster children
under age 6)
30 | Hennepin County Foster Parent Guide
First-year training requirements
Non-relative foster parents
Non-relative foster parents must complete at
least 12 hours of training during the first year of
licensure. The following trainings are required:
Hennepin County Foster Parent Guide test
Introduction to Fetal Alcohol Spectrum
Disorder (FASD) (Note: This training counts
toward the annual children’s mental health
training required by DHS.)
For non-relative foster parents, the following
trainings are recommended:
QPI: Comfort Calls
MAPCY: Foster Care Supplement Rate
Foster Parent Court
Mandated Reporter training
Relative foster parents
Relative foster parents must complete at least
12 hours of training during the first year of
licensure. The following trainings are required:
Hennepin County Foster Parent Guide test
Racial Identity Development
Discipline in Foster Care
Developmental Impact of Trauma
Introduction to Fetal Alcohol Spectrum
Disorder (FASD) (Note: This training counts
toward the annual children’s mental health
training required by DHS.)
Nuts & Bolts: Foster Care the Hennepin Way
(unless completed before licensure)
Ongoing training requirements
for relative and non-relative foster
parents after the first year
A minimum of 12 hours of training is required
each year:
Five hours minimum from the in-person
training options listed on Hennepin County’s
foster care training calendar
One hour of mental health training must be
completed every year
One hour of FASD training must be completed
every year
You may count up to six hours combined from the
following categories:
Up to three hours of relevant reading or
videos of your choice, related to the needs of
foster children
Up to three hours individual training such as
special staffings or meetings about a child in
your care
Up to three hours of webinar training related to
the needs of foster children
Up to six hours from the online video options
listed on Hennepin Countys foster care training
calendar. Online training options are listed
on Hennepin County’s foster parent website
(www.hennepin.us/fosterparents)
Training hours may not be carried over into the
next year.
If foster parents have not completed the required
annual training at the time of relicensure/annual
review and are not able to show good cause as
to why the training was not completed, the foster
parent may not accept new foster children until
the training is completed. A correction order may
be issued as well.
31 | Hennepin County Foster Parent Guide
Medical equipment training
Foster parents who care for children who rely on
medical equipment to sustain life or monitor a
medical condition must meet the requirements
of Minnesota Statutes, Section 245A.155. See
Medical Equipment.
Car seat training
This training is required every five years for
foster parents taking children under the age of
eight. The training must be done by a certified
Department of Public Safety trainer. Babysitters
and others who help transport foster children
under age eight on a consistent basis are required
to complete this training and may attend the
training at no charge.
SUID/AHT training
SUID/AHT training is required for families taking
infants and children under age six. Babysitters and
others who help care for foster children under age
six are required to complete this training and may
attend the training at no charge.
Mental health training
Each provider must have two hours of mental
health training in order to be licensed, and all
licensed foster parents must receive one hour
each following year. Trainings that meet the
mental health requirement are listed in the
Essentials foster parent newsletter.
Training resources
Consult with your licensing worker concerning
other training options, as you are not limited to
the following training resources. Training topics
should be related to understanding and living
with children, especially foster children, and must
be consistent with Rule 2960.
Classes organized by the agency specifically
for foster parents. These are free of charge and
announced on the Hennepin County Foster
Care training calendar at www.hennepin.
us/fosterparents and in the Essentials email
newsletter.
Trainings offered during agency-sponsored
support groups
Foster Parent College trainings (requires
registration assistance from the foster care
training coordinator)
Community education classes
College courses
Relevant trainings offered by churches
Relevant trainings offered by private agencies
Special staffings or meetings about foster
children in your care (see limits listed above)
Cancellations of Hennepin County trainings will be
announced via email by 5 p.m. for evening classes,
and 8 a.m. for Saturday classes.
Recording your training hours
You are responsible for noting your training hours
on the Provider Record of Training form mailed to
you prior to your annual review or relicensing.
SUIDS/AHT training
Non-relative foster parents must take training on
Sudden Unexpected Infant Death and Abusive Head
Trauma (SUID/AHT) before accepting a child under
age six.
Relative foster parents must take SUID/AHT training
at the time of licensing, if caring for a child under
age six.
All family members, extended family, babysitters
etc. who help with the care of a foster child under
the age of six must have SUID/AHT training.
32 | Hennepin County Foster Parent Guide
Once trained, all licensed foster parents and others
must repeat the training every five years if still
caring for foster children under the age of six.
If you have any questions about the training,
or who should be taking the training, talk to
your licensing worker or call the foster care
training coordinator.
Fingerprinting
The federal Adam Walsh Child Protection and
Safety Act of 2006, known as the Adam Walsh
Law, and Minnesota Statute Section 245C.05
require background studies to be conducted on
all household members 13 years and older who
live in a foster home.
Any individual who is over 18 years of age must
complete a fingerprint background study. This
is also the case for any substitute caregivers you
plan to use.
When someone new moves into your home or
you want to use a new substitute caregiver, they
will have to do fingerprints beforehand.
All background studies for foster parents,
household members 13 years and older, and
substitute caregivers, will be completed by the
Department of Human Services (DHS) in a process
called NETSTUDY 2.0.
Communication to you about the results of your
background studies will come to you directly from
DHS rather than from the Hennepin County.
Relicensing
Your child foster care license has an expiration
date. Prior to that date, your licensing worker
will meet with you to complete your relicensing
process. The licensing worker can then make a
recommendation to the Minnesota Department
of Human Services for a license renewal.
Prior to your relicensing home visit:
Complete all the electronic relicensing forms
sent to you through Adobe Sign, or complete
on paper. Make certain that the forms that
require signatures are signed.
Ensure that all of your required training hours
have been completed. If you have questions
about your specific requirements, talk with your
licensing worker or see the Training section.
Check your smoke detectors to make sure they
are working. Fix them if needed.
Check your fire extinguisher, and be sure
it has been serviced and tagged. Your fire
extinguisher must be a 2A10BC or larger.
Evaluations
When completing your relicensing, the child’s
worker will be asked to complete the Child Foster
Home Evaluation form. This is an opportunity
for a placing worker to evaluate the care you
have provided the child. If your licensor received
an evaluation, you will be given a copy of the
completed form. A copy will also be placed in
your foster care file and one in the child’s file.
If you have any concerns with the evaluation,
discuss those with the child’s worker and your
licensing worker. If you wish, you may respond in
writing to the child’s worker and your licensing
worker and your comments will be attached to
the evaluation and placed in your file.
When completing your relicensing and annual
review, you will be provided with an evaluation
form to complete as well. This is an opportunity
for you to evaluate the services you have received
from the agency in your role as a foster parent.
A copy of the form is filed in your foster care file.
Another copy is sent to the child’s placing worker.
33 | Hennepin County Foster Parent Guide
Section 4
Foster parent support
As a foster parent, you have a
big job. Lean on these supports
to help.
Respite and substitute care
Caring for foster children can be challenging.
We encourage foster parents to take care of
yourselves as well. One option to consider is
using respite or substitute care.
Licensed foster parents and relative foster
providers currently in the licensing process are
eligible to receive up to 21 days per calendar year
of reimbursed respite care or substitute care.
The 21 days is per foster family, not per child.
Respite care during the last two weeks in
December will not be approved. It is very
difficult for children to be in an unfamiliar
respite home for the holidays. In addition,
few foster homes are available for respite
placements in the last two weeks of December.
Foster parents may not request respite or
substitute care and at the same time take
another foster child into their home for respite
or a foster care placement.
All respite must be arranged and approved
through the foster parents licensing worker.
Respite providers receive the regular foster care
reimbursement rate, including the MAPCY. The
foster parents will also continue to receive that
same rate while the children are in respite care.
Information for foster parents
requesting respite care
Respite care is the term used when your foster
child goes to another licensed foster home while
you take a break.
The foster parent who requested the respite will
still receive the foster care rate, including the
MAPCY level, for each child during the time of
the respite.
To use respite care, complete the following steps:
1. Notify your licensing worker at least 30 days
in advance of when you want to use respite.
Failure to notify the licensing worker prior to
using respite care may result in a negative
licensing action and/or nonpayment. Your
licensing worker will identify a licensed home
for the respite placement.
2. Notify the child’s worker that you are making
this request.
3. Complete the Child Foster Care Respite
Provider/Substitute Caregivers Information
form for each child needing respite, and give
a copy of the form to the respite provider. This
form must be signed by both you and the
respite provider before the respite begins.
See Appendix F: Child Foster Care Respite
Provider/Substitute Caregiver Information
Form Instructions
4. Complete the top two sections on the
Child Foster Care Respite Reimbursement
Form (including your name, your licensor’s
name, the child’s worker’s name, dates, and
information about foster children). Give the
form to the respite provider.
34 | Hennepin County Foster Parent Guide
5. Provide the Child Foster Care Respite
Reimbursement form to the respite provider,
along with contact information for your
licensor. Your licensor will need to approve
final payment. See Appendix G: Child Foster
Care Respite Reimbursement form instructions
Respite care: information for respite
care providers
If you are a foster parent who provides respite
care for children living with their birth parents,
or for children who live in a foster home other
than yours:
You may not care for more children than what
your maximum capacity states on your foster
care license.
Your licensing worker and the child’s placing
worker must preapprove the respite plan.
If you have any questions, contact your licensor.
Steps you must complete for each respite
placement:
Ensure that your licensor is aware of all respite
placements in your home.
Before providing respite, you must receive a
copy of the Child Foster Care Respite Provider/
Substitute Caregiver information form from
the child’s foster parent. The bulk of the form
is completed by the foster parent. You must
complete the section on page 3 of the form.
See Appendix F: Child Foster Care Respite
Provider/Substitute Caregiver information
form instructions.
After the respite placement, you will need
to sign the Child Foster Care Respite
Reimbursement form and send it to the
child’s foster parents licensor. (Your licensor
cannot approve payment; the reimbursement
form must be signed by the licensor for the
foster parent who requested the respite care.)
See Appendix G: Child Foster Care Respite
Reimbursement form instructions
The signed Child Foster Care Respite Provider/
Substitute Caregiver Information form must
be attached to the Respite Reimbursement
form in order to get reimbursement. If the
respite is three days or less, all three days are
reimbursed. If the respite is longer than three
days, reimbursement is made for the first and
subsequent days, but the last day (the day the
child leaves) is not reimbursed.
Reimbursement for the respite care will be
sent directly to you.
Substitute care: information for foster
parents using substitute caregivers
Substitute care is the term used when you arrange
for someone to come into your home to provide
care for your foster child while you take a break.
(This was formerly called in-home respite.) Foster
parents identify who they would like to be an
authorized substitute caregiver and then work
with their licensor to meet the requirements.
If a foster parent chooses to use more than 21
days of substitute care in a calendar year, those
additional days would not be reimbursed except
under special circumstances.
Substitute caregivers must:
Have a current and completed background
check, including fingerprinting (see
Fingerprinting) in order to provide 24-hour
care for a child.
Be at least 18 years old.
Provide documentation of training from an
appropriate training source on any medical
equipment used by the foster child. See
Medical Equipment.
Have completed car seat training if transporting
a child under the age of eight.
Have completed SUID and AHT training if
providing care for infants or children under six.
Substitute caregivers must also meet all other
babysitter requirements. See Babysitters.
35 | Hennepin County Foster Parent Guide
If the substitute caregiver is providing more
than 30 cumulative days of substitute care in
a 12-month period, that person must meet
the requirements outlined above as well as
the following:
Must submit a signed statement attesting to
good health and being physically able to care
for foster children
Have at least six hours of training or 20 hours
of experience in caring for children with the
particular needs of the foster children to be
cared for.
To request substitute care:
You must notify your licensing worker and
the child’s worker of the plan prior to using
a substitute caregiver. Failure to do so may
result in a negative licensing action and/or
nonpayment.
You must provide your licensing worker and the
child’s worker with the name of the substitute
caregiver who will be providing respite care.
You must complete the Child Foster Care
Respite Providers/Substitute Caregivers
information form for each child needing
substitute care, and give the copy of the form
to the substitute caregiver. Both the foster
parent and the substitute caregiver must
sign the form. See Appendix F: Child Foster
Care Respite Provider/Substitute Caregiver
Information form instructions.
Reimbursement for substitute care:
The agency will reimburse you $45 per day,
to be used to pay the substitute caregiver,
regardless of the number of children in
your home.
To request reimbursement, complete
the Child Foster Care Respite Provider/
Substitute Caregivers information form for
your licensor, along with the signed Respite
Provider/Substitute Caregiver Information form.
See Appendix G: Child Foster Care Respite
Reimbursement Form Instructions
Mail or email both forms to your
licensing worker.
The reimbursement of $45 per day is sent to
you and you are responsible for paying your
substitute caregiver. You will also receive the
foster care rate, including the MAPCY level
for each foster child during the period that
substitute care was provided.
Respite care: special circumstances
Using a licensed day care provider
Up to five of the 21 days of respite may be used
for bringing your foster child to a licensed day care
home or center for less than 24 hour care.
It is up to you to find the licensed day care
home or center.
The home or center you use for day care must
be licensed.
You will be reimbursed up to $45 per day,
regardless of the number of children. For
example, whether you have one foster child
or five foster children in day care, the total
reimbursement rate is a maximum of
$45 per day, not $45 per child.
Regardless of how many hours the children are
in day care, it will count as one of your five days.
You may not claim just half a day if you only use
a few hours.
Day care providers must also meet all other
babysitter requirements. See Babysitters.
If you decide to use five of your respite days
towards day care, you pay the provider and
the agency reimburses you. You will need
to use the Miscellaneous Expense Voucher
form, which is available at www.hennepin.us/
fosterparents, to request reimbursement. Write
the names of the foster children and the name
of the licensed day care provider or facility on
the form and send the voucher to your licensor.
36 | Hennepin County Foster Parent Guide
Special respite (foster child in respite for more
than 21 days in a calendar year)
In rare circumstances, there may be a need for
more than 21 days of respite in a calendar year.
The child’s placing worker must obtain
approval from their program manager for any
reimbursed respite more than 21 days in a
calendar year. This approval must be obtained
before the respite is provided and the placing
worker is responsible for coordinating with
Hennepin County Accounting for payment.
For additional information about using special
respite, talk with your licensor and child’s
placing worker.
Vacations
Inform the childs worker before taking the child
on any trip of one or more overnights. You must
obtain permission from the child’s worker before
taking a child outside of the state.
You may be eligible for up to $15 per day for
up to 21 days per year if you take a foster child
with you on a family vacation. This would be in
addition to your ongoing foster care rate.
If the child’s worker approves reimbursement,
complete a Miscellaneous Expenditure Voucher
and give it to the child’s worker within 30 days
of expenditure.
If you are unable to include your foster child
in your vacation plans, discuss respite care
with the child’s worker and your licensing
worker well in advance. See Respite and
substitute care.
Family Response and
Stabilization Services
Family Response offers immediate in-person
support and stabilization for children and youth
(ages 5–18) and their caregivers.
If you feel overwhelmed by your foster child’s
mental, behavioral, or emotional needs, Family
Response can help. There are no specific criteria
required to initiate Family Response, but concerns
may include children or youth who are:
Having a hard time with a family member or
change in the home
Showing aggression or anger
Feeling down or less engaged
Experiencing worry and concern
Having issues at school
The goal of Family Response is to keep youth and
families — including foster families – stable at
home by helping you determine and connect
to the support you need to thrive.
Call Family Response
612-979-9511
Available every day from 10 a.m. to 10 p.m.
Support groups
Participating in support groups can be a valuable
tool to avoid stress and burnout as a foster parent.
For information about support groups for foster
parents, talk with your licensing worker or review
the information available on www.hennepin.us/
fosterparents.
37 | Hennepin County Foster Parent Guide
Self-care
Stress is a normal human reaction that happens to
everyone. Both a physical and emotional reaction,
stress is experienced when encountering changes
or challenges in life. Stress responses help your
body adjust to new situations. In some cases,
stress can be positive: keeping us alert, motivated
and ready to avoid danger. But stress becomes a
problem when stressors continue without relief or
periods of relaxation.
Prolonged stress may lead to something
called “burnout.” Foster parents are frequently
attempting to meet the many demands of
children with special needs over a period of time.
Without relief in those circumstances, burnout
may occur. Physical, emotional and behavioral
symptoms associated with burnout are:
Physical exhaustion or aches and pains
Headaches, dizziness or shaking
Difficulty sleeping
Anxiety or irritability
Depression; feelings of sadness and
hopelessness
A quickness to anger
Resisting change
Increased alcohol use
Reduced capacity to fulfill requirements of
the foster parent role, such as supervision of
children or completion of necessary paperwork.
Ways to prevent and reduce stress
At the end of each day, think about what you’ve
accomplished not what you didn’t get done.
Know your limits, skills, strengths
and weaknesses.
Ask for help when you need it.
Increase your knowledge and skills by attending
foster parent training classes.
Use respite regularly and take breaks for
yourself. See Respite and substitute care
Take time for yourself and your family.
Focus on the positive things rather than on
the negative, and spend time with others
who do the same.
Celebrate your foster children’s successes,
no matter how small, with them.
The key to preventing burnout is to keep balance
in your life. If you are experiencing stress that
is negatively affecting your ability to care for
yourself, your family and/or the foster child, talk
with your licensing worker right away.
Essentials newsletter
The Hennepin County Foster Care program
publishes the Essentials newsletter by email.
The newsletter contains foster care information,
policies, and training opportunities. New and
important updates for foster parents will be
shared in this newsletter. Be sure to read each
issue and contact your licensing worker if you
have any questions.
38 | Hennepin County Foster Parent Guide
Babysitters
A babysitter is someone who provides short-term
care (less than 24 hours) for a foster child, either in
your home or in the home of the sitter.
Apply the reasonable prudent parenting standard
when choosing a babysitter. Make sure to consider
the needs of each foster child when you select
a babysitter. You are ultimately responsible for
the care a babysitter provides the foster children
in your home. Not using good judgment about
babysitters could lead to a negative licensing
action for you.
If you are using a licensed family child care
provider as a babysitter, the total number of all
the children under age 18 cannot exceed the total
limits of the child care provider’s license during
the time care is provided in their home. Such care
must be less than 24 consecutive hours.
You must make certain that all babysitters for your
foster children:
Are trained by a qualified source on life-
sustaining medical equipment used by a
foster child. A qualified source is a person with
medical training or a vendor of the equipment.
A foster parent is not considered a qualified
source to train a babysitter. See Medical
equipment.
Have completed required car seat safety
training if there is any possibility they will
be driving a child under the age of eight.
See Car seats.
Have completed Sudden Infant Death
Syndrome (SIDS) reduction and Shaken Baby
Syndrome training if caring for children under
age six. See SUIDS/AHT training.
Are provided with emergency and medical
phone numbers, and emergency plans.
Are told not to give out any information about
a foster child to anyone.
Are aware that phone calls and visits by birth
parents or social workers may only occur when
the foster parent is home.
Agree to abide by the entire section about
discipline in Rule 2960. It is your responsibility to
review that section with your babysitters.
Agree to abide by your drug and alcohol policy.
Understand the importance of supervision and
report to you any incidents that occurred while
you were gone.
Receive your permission before bringing anyone
else along or allowing anyone else to visit in your
home while they are babysitting.
If you plan to use a babysitter in your home for
more than 24 hours, that is considered “substitute
caregiving” and there are important additional
requirements. See Respite and substitute care for
more information.
You may not:
Take foster children to an unlicensed home for
24-hour care.
Take foster children to a licensed foster home
for 24-hour care unless you have received prior
authorization from the child’s worker and the
other foster home’s licensing worker.
39 | Hennepin County Foster Parent Guide
Section 5: Partnering with the county,
court, tribes, and guardian ad litem
Foster care is part of a complex
system. Learn about the major
areas and how foster parents
play a part.
Abuse and neglect reporting
Foster parents are mandated reporters. This
means you are obligated to report incidents of
suspected child abuse and/or neglect. Minnesota
law protects people who report abuse or neglect
in good faith.
If you have reason to believe that child abuse and/
or neglect may have occurred, you should:
Call 911 if the child is in immediate danger
Call Hennepin County Child Protection Intake or
the county where you witnessed the abuse or
neglect. See Where to call.
If a foster child tells you about abuse or neglect
that occurred in the past that may have not been
reported, call the child’s placing worker. If a foster
child returns from a visit with bruises or otherwise
appears to have been abused or neglected, be
sure to do all of the following:
Contact Child Protection Intake, See Where
to call
Contact the child’s placing worker
Contact your licensing worker
Complete an Incident Report form
If you are aware that a foster child has been
abused or neglected in your home, you
must complete an Incident Report form and
immediately call all of the following:
Child Protection Intake, See Where to call
The child’s placing worker
Your licensing worker
Documentation is very important. Document any
observations, bruising or scars for your records.
Child Protection System
Child Protection Screening
When a report of child abuse or neglect is
made, Child Protection Screening gathers
the information and determines whether
the report meets criteria to open a child
protection investigation.
Child Protection Investigation
If it is determined that the report meets criteria,
a child protection investigator is assigned.
The child protection investigator gathers
information, conducts interviews, and works
with a team to determine if there will be a finding
of maltreatment.
A finding of maltreatment does not always mean
that a child protection case will be opened. At
times, there may be a maltreatment finding, but
the caregivers have taken appropriate steps to
resolve the problem and it is determined that the
child is safe. The department does not assign an
ongoing child protection worker to a family in
those situations.
40 | Hennepin County Foster Parent Guide
Ongoing Child Protection Services
If there is a maltreatment finding and the children
and family are found to be in need of additional
help, the case is transferred to an ongoing child
protection worker for services and monitoring.
Sometimes, the children are placed in foster
care as well. Child protection workers focus on
helping the parents or guardians resolve the child
protection issues by engaging them in case plans
and services.
If the child is eligible under the Indian Child
Welfare Act (ICWA), a child protection worker
who specializes in ICWA will be assigned.
In some cases, a child services worker will be
assigned to work with children who are in foster
care. Child services workers work in partnership
with child protection workers. While child
protection workers are directly involved with
providing services to parents and children, child
services workers are more exclusively focused
on the needs of the children while they are in
placement.
Child protection workers and child services
workers have a number of responsibilities related
to children and foster parents. They work with the
foster parents to ensure that a child’s needs are
being met. They assess and monitor a child’s well-
being. They work with service providers to address
the child’s mental health, medical and other
needs. They visit the child in the foster home, talk
with the foster parents, and view the residence to
understand the child’s routine and experiences.
They may also visit the child at school or day care.
They work with a team to develop an out of home
placement plan for the child.
Permanency
For children who enter foster care, there are
multiple potential permanency outcomes.
Reunification happens when a parent or
parents successfully complete the case plan
and the children are able to return home.
The court can transfer permanent legal and
physical custody (TPLPC) from the child’s
parent(s) to another person.
The court can terminate parental rights
(TPR). When parents’ rights are terminated,
the permanency goal for the child
becomes adoption.
In limited circumstances, when children are age
16 or older, the court can order permanent
custody to the county agency.
When parents’ rights are terminated or the court
orders permanent custody to the agency, primary
responsibility for the case will transfer from
the ongoing child protection worker to a child
services worker. In the case of a TPR, an adoption
resource worker will also work closely with the
child and adopting family. If an adoptive family
has not been identified, the adoption resource
worker will work to recruit and identify one.
Extended foster care
When a youth is nearing age 18 and is still in foster
care, they will be referred for extended foster
care services. Minnesota law allows youth who
are in foster care on their 18th birthday to receive
extended foster care services and payments to
age 21, if they remain eligible. If a youth does
receive extended foster care after their 18th
birthday, the case will transfer to the extended
foster care worker.
41 | Hennepin County Foster Parent Guide
Court
When children are in foster care, periodic reviews
of the case are held in court. Foster parents
receive notice of those hearings from the court.
Foster parents are not considered parties to the
case by the court, but are considered participants.
This means that you may attend in person, if
you choose to, and that you have the right to
be heard.
Guardian ad litem
A guardian ad litem (GAL) is a person appointed
by a juvenile court judge to represent the
best interests of a child who is involved in
juvenile court.
The guardian ad litem does not directly make
decisions about the child but does make
recommendations to the court. The guardian
ad litem presents written reports to the court
that address the child’s best interests, including
conclusions and recommendations and the
facts upon which they are based.
It is necessary for the guardian ad litem to
develop firsthand knowledge about the child’s
situation. The guardian ad litem will interview
the child and other important people in their
lives, review records about the child, and
may attend meetings with other providers
and professionals.
Foster parents are expected to maintain
communication with the guardian ad litem
and to help ensure that the guardian ad litem
can visit with the child.
The guardian ad litem remains involved until
the court jurisdiction is dismissed.
Indian Child Welfare Act
The Indian Child Welfare Act (ICWA) is a federal
law that establishes standards and procedures
that state courts must follow before and after
American Indian children are removed from their
parents or Indian Custodian’s home.
The purpose of ICWA is “to protect the best
interest of Indian Children and to promote the
stability and security of Indian tribes and families
by the establishment of minimum Federal
standards for the removal of Indian children
and placement of such children in homes which
will reflect the unique values of Indian culture
(25 U.S. C. 1902).
The law requires that notice of hearings involving
child protection matters be given to the tribe. The
law allows for intervention by the tribe in any state
court proceedings where out of home placement
is necessary.
The law outlines the following placement
preferences for American Indian children:
1. The child’s extended family
2. A tribe-approved foster home
3. A state-approved American Indian/ICWA
foster home
4. An American Indian-operated or
-approved institution.
Because there are a limited number of licensed
Indian/ICWA foster homes available in Hennepin
County, this means ICWA-eligible children may be
temporarily placed in non-ICWA licensed foster
homes when necessary. Workers will continue to
engage active efforts and work towards finding
an Indian/ICWA foster home while also working
towards reunification with parents and searching
for relatives who can care for the child(ren).
42 | Hennepin County Foster Parent Guide
Minnesota Indian Family
Preservation Act
Minnesota Statutes, Section 260.751 through
260.835 provides for the participation of Indian
tribes in the placement of their children.
Local social service agencies or private licensing
agencies must:
Determine if a child is Indian and identify the
childs tribe
Provide notice of potential out of home
placement to the child’s tribe
Make a reasonable effort to identify and locate
extended family members
Work with tribal courts and tribal social
service agencies
The act also provides that “orders of a tribal
court concerning placement of such child shall
have the same force and effect as orders of a
court of this state.
Termination of parental
rights (TPR)
Termination of parental rights (TPR) is the result of
a court order that ends the birth parents’ rights.
Once parental rights are terminated, the child is
under the legal guardianship of the state and the
department must make efforts towards adoption.
Typically, visits with parents end once the court
orders a TPR, but there are exceptions.
A TPR can be either voluntary (i.e., a parent agrees
to the TPR) or involuntary.
Transfer of permanent
legal and physical custody
(TPLPC)
A transfer of permanent legal and physical
custody is a legal action that takes place in
juvenile court. A court order is issued, transferring
a child’s custody from birth parents to another
person known as the permanent custodian.
Sometimes people refer to a Transfer of
Permanent Legal and Physical Custody as a TPLPC
or TLC. In the case of a TPLPC, the permanent
custodians have primary rights and responsibilities
for a child’s protection, education, care,
supervision, and decision-making on behalf of
the child. A child continues to have a legal parent-
child relationship with birth parents, but the birth
parents’ rights are secondary, subject to limits
imposed by the rights of the relative custodians.
Once the court orders a TPLPC, the foster
parent becomes the permanent custodian
and no longer needs to maintain a foster care
license to care for the child. They have the right
and responsibility to make decisions regarding
the child’s care, education, medical treatment
and upbringing. If the child develops mental
health diagnoses or behavioral problems, that
permanent custodian is responsible for seeking
treatment for the child.
The permanent custodian is responsible for that
child until the child reaches the age of majority
or until a court orders custody be transferred
back to the parent.
When the TPLPC is granted by the court,
the birth parent-child relationship remains
intact. The parent retains the right to access
information, notification of accidents or
serious illnesses, etc. The court may order visits
between the parent and the child if visitation
would be in the child’s best interest.
43 | Hennepin County Foster Parent Guide
If the permanent custodian has been given
permanent legal and physical custody by court
order, it can only be taken away by another
court order.
The TPLPC court order is filed in family
court, where any visitation disputes or other
modifications in custody would be heard.
When a person accepts a TPLPC of a child,
they may be eligible for Northstar Kinship Care
Assistance, depending on the needs of the
child. See Northstar Care for Children.
Permanent custodians are no longer eligible
for foster care reimbursement for that child.
Once a foster parent accepts a TPLPC of a child:
The child is now considered the
same as a birth or adopted child for
licensing purposes.
If you remain licensed for foster care, you
will be asked to provide a school report,
and both you and the child sign for juvenile
background checks to be completed on
the child beginning at age 13.
If the child exhibits behaviors that could
be a threat to the safety of other children
in your home, this will affect your ability to
have foster care placements in your home.
Concurrent Families
Concurrent Families is a program for children for
whom termination of parental rights appears likely
and, at the time of placement, a relative/kin home
does not appear to be available as a permanency
option. While this is a foster care program with a
potential adoption option, there is no guarantee
that you will be able to adopt. Concurrent
Families foster parents can take placements
of children with a high likelihood of not being
reunified with their parents, while also recognizing
and supporting the importance of prioritizing
reunification and permanency with relatives.
The children in need of placement:
May be on a “fast track” for termination of
parental rights (TPR) due to a previous history
of child protection involvement in the family, or
very serious/life-threatening abuse issues, but
the TPR is not yet completed in juvenile court,
or
Have a TPR petition filed in juvenile court, but
have not had a completed kinship search, or
may not have an identified father. The father
or a relative may still come forward to care for
the child.
Foster parents interested in this program
complete specialized training. Concurrent families
must support the court and agency’s plans for the
children that may include:
Efforts to reunify children with parents and
or guardians.
Placing with relatives who are willing to take the
children and meet licensing standards. This can
include placing with siblings and half siblings
already in another placement.
Some additional requirements for Concurrent
Families foster parents:
Meet all the standards for foster care with
a completed home study
Attend Concurrent Families training
Have the support of their licensing worker
to be in the program
Agree to be adoptive parents for the children
if the need develops
44 | Hennepin County Foster Parent Guide
Section 6
Placement process
The goal of every placement
is to find the right foster home,
helping support children’s
well-being.
The placement process
Minnesota statute lists the factors that must be
used in determining which placement is the most
appropriate for a child. The factors that must be
considered are:
The childs current functioning and behaviors
The medical needs of the child
The educational needs of the child
The developmental needs of the child
The child’s history and past experience
The child’s religious and cultural needs
The child’s connection with a community,
school, and faith community
The child’s interests and talents
The child’s relationship to current caretakers,
parents, siblings and relatives
The reasonable preference of the child
Locating relatives or kin who can meet the child’s
needs and finding homes where siblings can
remain together are extremely important factors
as well.
Other factors may also be considered, depending
on the specific situation:
Whether the foster parent has had the training,
experience and skills needed to meet the
child’s current needs
Match between the foster child and any other
children in the foster home
Space in the foster home
Location (proximity to the child’s family,
school, or day care)
Child’s need for foster parents who are
committed to providing a supportive and
affirming environment in terms of sexuality
and gender identity
Foster parents’ ability to participate in therapy
or other appointments, including school
activities, family visits, etc.
Foster parent’s ability to transport
The licensed capacity of the foster home,
meaning how many children the foster parent
can be licensed to care for. (Regardless of
children’s ages, the total number of children
in a foster home must not exceed the limits
set by Rule 2960.)
Allergies, including pet allergies
The needs of the other children in the home,
including foster children already placed
Matching children and foster families
It is important that your licensor knows the
characteristics of children who would be most
appropriate for placement in your home. You will
talk with your licensor about the age range of
children you can consider, as well as what type of
medical, mental health, emotional, developmental,
and learning needs you feel prepared to meet. As
you become more experienced with providing
foster care, you may want to consider changing
those parameters. Discuss this with your licensor.
45 | Hennepin County Foster Parent Guide
There are a few different ways that a child may be
matched with a foster home.
Relative placements — Frequently, children
are placed in the home of a relative or kin.
The relative or kin family then works to
become licensed to care for those children.
Most frequently, a child protection worker,
investigator, or kinship worker works closely
with the relative provider to coordinate
placement. A licensor is assigned after
placement in most cases.
Initial non-relative placements — Some
children will be placed in a licensed non-relative
home when they enter out of home placement.
Often, children will need placement quickly and
workers may have limited information about
the children. Workers will be gathering as much
information as possible in order to appropriately
match children with foster homes that can
meet their needs.
In these situations, you may be contacted
by your licensor or by someone from our
placement coordination center to discuss the
potential placement.
Some foster parents choose to be open to
contact about potential placements at any time
of day or night. Discuss this possibility with your
licensor. While not a frequent occurrence, there
are times when placement may be needed
immediately and during non-business hours. In
these situations, you would likely be contacted
by a child protection investigator about the
potential placement.
If you are interested in being available for
immediate placement during non-business
hours, you will need to have some basic
supplies ready. Consider what you may need.
For example, for an infant placement, do you
have a car seat? Do you have basic feeding
supplies, appropriate sleeping space, a minimal
amount of clothing, etc.?
Other non-relative placements — Our goal
is to ensure that children do not need to
experience changes in placement while in out
of home care. However, sometimes placements
do disrupt and a new foster home is needed.
In these situations, you will be contacted by
your licensor or someone from our placement
coordination center to discuss the potential
placement. There may be more information
available about the children immediately
in these cases, because their workers and
previous foster parents have had more of an
opportunity to get to know them. In some
limited circumstances, a preplacement visit may
be possible. See Preplacement visits.
Making a decision
It is important that you gather the information
you need to make an informed decision about
whether a particular placement is the right fit.
It is everyones hope that children will not have
to experience placement changes. We know
everyone has different strengths, abilities, and
responsibilities. So, if you do not feel confident
that you and your family have the time, energy,
skills, and commitment to care for a particular
child at a particular time, it is appropriate to
decline taking a placement and you will be
supported in that decision.
Following is a list of questions you may want to
ask when talking with a worker about a potential
placement. Keep in mind that, depending on the
situation, they may not know all of the answers
right away.
1. Has the child been in previous placements?
2. What is the child’s relationship to his or her
family? Who are important people that he or
she may need to have contact with?
3. What are the circumstances that led to the
childs placement?
4. What are the child’s strengths, interests
and hobbies?
46 | Hennepin County Foster Parent Guide
5. Has the child been physically or sexually
abused or neglected?
6. How does the child feel about being in
foster care?
7. How will the child relate to other children in
your home?
8. Is there any information about the estimated
length of placement?
9. Is the plan to return the child to parents,
adoption or another option?
10. Is the child functioning academically and
socially at grade level?
11. Does the child have any difficulties with
learning or at school?
12. Does the child have any behavioral issues?
13. Is the child using life-sustaining medical
equipment? (If so, foster parents must be
trained to use the equipment.)
14. Are there special care issues related to
toileting, eating, or sleep problems?
15. Does the child need frequent medical
appointments? Who transports?
16. Where does the child go to the doctor?
17. How often are visits with parents, siblings,
and other family?
18. Who will visit?
19. Who arranges the visits?
20. Where are the visits held?
21. What is required from me regarding
transportation for visits?
22. Is the child sexually active?
23. Does the child smoke?
24. Has the child ever received a psychiatric or
psychological evaluation? What were the
recommendations?
25. Will the child be in therapy? Where? How
often? Who transports?
26. Is the foster family expected to participate in
therapy sessions?
27. Is the child on probation? Why? What are the
conditions of probation?
28. If this isn’t the child’s first foster home, does
the child have an assessed MAPCY level?
What is it?
29. Is an initial clothing allowance needed?
30. Does the child take any medication? If so,
what medication? Why? What are the side
effects of the medication?
When a foster child comes
to your home
Children will differ in their responses to
placement. Some may show signs that they
are depressed, angry or scared. Others may
appear have no reaction at all. Most will have
responses somewhere in between.
Giving the child permission to be sad or mad
about not being with his or her family can
decrease some of the discomfort the child feels.
This will also help to increase the child’s ability
to trust you.
Eventually, most foster children will exhibit some
behaviors associated with the trauma they may
have experienced. Some may test your limits. This
can happen in a variety of ways. Sometimes, a
child may refuse to eat, cling to you, wet the bed,
become defiant, or express anger toward you or
other members of your family. With patience, you
can help a child to understand that they are safe
and that their needs will be met.
When a child first comes to your home, do not
assume that they know how to do all tasks that
may be typically expected of a child their age.
Do not assume that expectations and norms
were the same at their previous homes as they
will be at your home. Take the time to explain
how your family does things like housework or
eats meals. Be clear about expectations around
privacy, sharing, personal space, etc. Be patient
and allow children time to learn the routines
and expectations.
47 | Hennepin County Foster Parent Guide
In the initial days of placement, the placing worker
or placement support team staff will provide you
with a Child Information form. Take the time to
review the information about the child and sign
the form. If you have questions, reach out to the
placing worker or placement support team staff.
If your home is the first placement for the child
since being removed from the parents’ care,
someone from the placement support team will
be in touch with you to assist with the comfort
call (see Comfort calls). They also will attempt to
set up an initial meeting for you, the parent, and
the child, if possible. Behind the scenes, they will
be working on obtaining information about who
the child’s primary doctor is and ensuring that
any necessary physical exams or check-ups
are arranged.
As you get to know the children placed in your
care, communicate any concerns you have with
the workers. They will assist with setting up
services that a child may need, such as mental
health or school supports.
When a placement isn’t working
Talk frequently and openly with your licensor
and the child’s placing worker throughout the
placement. Let the worker know the difficulties
you are having and what you have tried.
The worker may be able to provide you with
additional resources to turn the placement
into a successful one.
Be a good advocate with the agency, school
and medical systems to get the child what he or
she needs. Services that can help may include
personal care attendants, extra respite, therapy or
specialized school services.
If you decide that you need to end a placement,
you must work with the agency to ensure a
planned discharge. Foster parents agree, when
signing the Agreement between Foster Parents
and Child Foster Care Licensing Agency, to work
with the agency to find additional strategies
and supports to resolve issues before requesting
removal of a child. If those efforts have been
exhausted and you do want to request removal,
you must provide the agency with sufficient time
(45 days if possible) to plan for discharge.
End of placement
When your foster child leaves, regardless of where
the child is going, the following must be sent
along with the child:
A schedule of feedings, depending on the
childs age
Details of the child’s sleep habits, food or
other allergies and general likes and dislikes
Anything that the parents have given the child
The child’s toys
A properly maintained and complete
wardrobe that matches or exceeds the
Minimum Clothing Standard. See Clothing.
Anything for which you received
reimbursement, like a bike or sporting
equipment
Anything else that clearly has belonged
to the child
The child’s medical card and any
medical equipment
Any gifts you or others have given the child
Belongings must be packed in appropriate
luggage, such as a suitcase or duffel bag. Garbage
bags or other disposable bags are not suitable.
This list is not meant to be all-inclusive. If you are
in doubt as to what should be sent, consult the
childs worker.
Have the Foster Child Minimum Clothing Standard
completed and give it to the child’s worker on the
day the placement ends.
48 | Hennepin County Foster Parent Guide
Ongoing contact with former
foster children
Non-relative foster parents who would like to
maintain contact with a foster child should check
with the child’s worker first.
If you receive approval to maintain contact, you
must also receive prior approval from the child’s
worker and your licensing worker if you want
to have the child visit in your home. These visits
may have an impact on other placements in
your home.
Preplacement visits
When non-relative foster parents are considering
placement of a child, the licensing worker, placing
worker, and sometimes placement support team
staff, will collaborate to ensure that information
about the child’s needs is shared with you.
In most cases, there likely will not be an
opportunity for a preplacement visit with the
children. However, there are some circumstances
where a preplacement visit is possible and is in
the best interest of the child.
In these cases, the child’s worker would work
with you to arrange for a preplacement visit. A
preplacement visit can help you, the worker, and
the child (depending on development and age)
to assess if the placement is a good fit.
Depending upon the age of the child and the
child’s needs, the preplacement visit may be a
matter of hours, days, or a series of weekends.
For any overnight preplacement visit, foster
parents may be eligible for reimbursement.
If the decision is made not to place the child in
your home after a preplacement visit, submit
a Miscellaneous Expenditure Voucher to the
child’s placing worker for payment. Make
sure to include on the voucher that this was
a preplacement visit. The form is available at
www.hennepin.us/fosterparents.
If the child is ultimately placed in your home,
indicate the days of the preplacement visit(s)
on the monthly voucher.
A preplacement visit of three days or less
will be reimbursed for each day.
A preplacement of four or more days will
be reimbursed for the first and subsequent
days, but not the
last day (i.e., the day the
child leaves)
Out of Home
Placement Plan
When a child is placed in foster care, the parents,
child protection worker, foster care licensing
worker, guardian ad litem, the childs tribe (if
applicable) and foster parents come together to
make up the team that will be working with the
child and family. A tool that is used to begin this
teaming process is the Out of Home Placement
Plan (OHPP).
The OHPP is a written document that describes
the out of home placement, the reason for
the out of home placement, the services that
will be provided to the parents and child, the
visitation plan, and more.
The OHPP should be completed within the
first 30 days of placement.
Everyone involved with the child, including
the foster family, parents, and social workers,
helps create this plan.
49 | Hennepin County Foster Parent Guide
Each party signs the plan and is given a copy.
You should receive a copy of the OHPP for
every child you have in placement. If you do
not receive a copy of the OHPP, contact the
placing worker.
Your name and address may be listed on the
OHPP, in accordance with Minnesota Statute
260.176, sub 3(b). This will be omitted in cases
where providing this information would
lead to endangerment for the child and/or
foster family.
If you have questions about the OHPP, contact
the childs worker or your licensing worker.
Initial foster care phone calls
(comfort calls)
Minnesota law requires that all agencies
coordinate an initial foster care phone call (also
known as a comfort call) between a child’s
parent(s) or legal guardian(s) and foster parents
within 72 hours of a child being placed or moved
to a new foster home.
The Quality Parenting Initiative (QPI) is an
approach to strengthening foster care. See the
below QPI recommendations about initial foster
care phone calls, and find more information at
www.qpimn.org. The goal of the call is to:
Set the stage for partnership between the birth
family and foster family.
Open the door for birth and foster families
to ask questions to one another that support
the child/youth during the difficult time of
initial separation.
Provide a smoother transition for the child by
allowing the foster parent to ask for specific
information about the child’s needs, routines,
likes, dislikes, comforts, etc.
Provide the birth parent with an opportunity to
share what they believe is most
important to know about their child
with the foster parent.
Recommendations for foster parents:
The call should occur within the first 48 hours
after the child/youth has been placed outside
of their family’s care.
This call is not conducted in the presence of
the child/youth; its primary purpose is initiating
partnership between the birth family and foster
parents.
If the birth family is not ready to participate
in the conversation, that is okay. Offer
understanding by sharing with them that
you would want to know this information if
the roles were reversed and can answer their
questions later if they prefer.
The removal of children is stressful and
overwhelming for parents; there may be
another family member the birth family would
like to have called and relayed information
(such as grandmother or other relative or family
friend).
Options to initiate the comfort call:
The foster family initiates the call. Information
needed to make the call is provided by the
childs worker.
The child’s worker and foster parent call the
birth family together.
The child’s worker calls the birth family and if
they are willing to talk with the foster family,
a three-way call occurs or the foster family is
given the okay to call the family.
Tips for foster parents:
Explain why you are calling and who you are.
Share information about yourself, such as
How long you have been a foster parent
Who lives in your home, including pets
What activities or hobbies you have
Information about your daily routine
50 | Hennepin County Foster Parent Guide
Ask the parent for information that would be
good for you to know about their child(ren)/
youth, while you are caring for them. Examples
of specific questions you can ask are
What is the child(ren)/youths favorite food?
Do they have a favorite toy or game they
like to play?
What do you do to provide comfort to the
child(ren)/youth?
What is a nickname that they might go by?
If an infant or baby: Is there a type of
formula or baby food they prefer?
Do they have a primary doctor?
Any food allergies or medical prescriptions I
should know about?
Tell how the foster child is doing:
How their first few nights went and
how they slept
When their child will go back to
school/daycare
What to do if the phone call becomes unhelpful:
These phone calls are meant to be helpful to
all persons and demonstrate care and concern
for the child/youth.
If the phone call is not going well and the
birth parent is not ready and able to have
the conversation, end the call in a calm
manner by simply restating why you made
the phone call and indicate that you hope
to communicate in the future.
If you do have to end the conversation,
contact the child’s worker and let them
know what happened.
This comfort call is meant to be the beginning
of a relationship between the birth and foster
families. We know that children and youth do best
when there is strengthened communication and
relationship between their caregivers. Be sure to
share with the placing worker/agency how the
phone call went if they were not involved.
Supervised visits
When children are in foster care, it is vital that
they be able to maintain their important family
attachments. One way to maintain those
connections, and to reduce feelings of loss for
children, is supervised visits between children
and parents. Sometimes, there may also be
supervised visits between children and other
family members.
In some cases, placing workers or contracted
social workers will supervise visits in the
community. In other cases, supervised visits
will happen at visitation centers. At times, foster
parents may be supervising parent-child visits
as well.
Visitation centers
The visitation center is staffed with workers
who guide parents in nurturing, communication
and building self-esteem in their children.
You may be expected to transport the child
to the center. If you are not able to transport
the child, the child’s social worker may set up
transportation services.
Supervised visits in the community
Supervising agencies provide staff persons to
supervise visits between foster children and
their parents in the community. The visits will be
arranged at appropriate community settings such
as treatment centers, parks, government buildings,
and foster care residences. The foster parent may
be asked to transport the children to the arranged
visit setting to meet the visitation supervisor.
51 | Hennepin County Foster Parent Guide
Expectations for
supporting visitation
Arrive on time. Visits are often scheduled
back-to-back. If you arrive late, staff cannot
guarantee the visit will be extended to give
parents and children their full time together.
Call the visitation supervisor if you are
not coming or if you will be late for the
scheduled visit.
You must wait 15 minutes past the scheduled
time for parents to arrive. Parents often use
public transportation or depend on others for
rides. After 15 minutes, you may choose to wait
longer, or you can leave. If the parents do not
arrive for the visit, email the child’s social worker
to inform them of the outcome of the visit and
complete an incident report form and send to
your licensing social worker.
Children, regardless of age, must be delivered
to and picked up from a visitation center sta
person. Staff cannot be expected to come
out to your car, but they may be flexible in
unique circumstances.
When dropping off babies or young children,
please have extra outfits, diapers, wipes,
formula, bottles and any ointments that the
child uses, as well as a few healthy snacks
(unless food is being provided by the parents).
Include a plastic bag for any dirty clothing.
Home visits
Home visiting is a valuable tool used to promote
proactive interactions, encourage healthy foster
parent-child relationships, ensure safety, and
provide access to services.
How you can prepare
When a social worker or other team member
comes to your home for a meeting:
Prior to the meeting, prepare a written list of
questions or issues you want to discuss.
Have the names and phone numbers of others
concerned with the foster child available at the
meeting so that you can share the information
if needed.
If the children in your home are not to be
present for part of the meeting, have an activity
planned for them so that they will not be
interrupting or eavesdropping.
Introduce everyone in your home. Then ask
others to give you privacy so that you are free
to discuss private information about the child
with the worker.
The worker may want to view the child’s
sleeping space or speak alone with the
child and foster parents are expected to
accommodate that.
Social workers must meet with
children outside the presence of
foster parents
All children in out of home placement must have
a face-to-face visit with their caseworker at least
once per month. Most visits occur in the child’s
residence, but some visits may occur in other
locations if it is appropriate for the child, such as
school, in the community, etc.
52 | Hennepin County Foster Parent Guide
During each monthly visit with children age 4 or
older, social workers should spend time with the
child separate from their foster parent.
There may be situations when the social worker
determines it is not in the child’s best interest to
visit with them alone, but these exceptions should
be rare. It is considered standard practice for social
workers to have private visitation time with a child
every month.
This practice promotes child safety and well-
being and keeps the child at the center of our
work. It is a way to build a trusting relationship
with a child and gives them an opportunity to
share information and ask questions that may be
difficult with their foster parent present. It also
builds consistent expectations for children while
they are in placement—they know what to expect
during a visit and that they will always have access
to a private conversation with their social worker
without having to ask for it.
During alone time with child, caseworkers can
explore the following:
Whether child feels safe in the home or
placement setting
Determine child’s needs, wants, and
progress in case plan
Understand the relationships between children,
parents and caregivers
Discover child’s important relationships,
connections to the community and
cultural needs
Learn about child’s participation in school
and age-appropriate activities
Determine child’s need for medical or
other social services
Family Group Decision
Making (FGDM)
Family Group Decision Making (FGDM) is a family-
centered, strengths-based and culturally relevant
approach to engaging families that can aid the
collaboration between the family, the agency, and
other important people.
In Hennepin County, FGDM is an umbrella term
that includes a wide variety of facilitated meetings
designed to develop a collaborative plan for the
protection, safety and care of children.
FGDM gathers the parents and the extended
family of children involved with Hennepin County
Child Protection, or other child
welfare services, together to thoughtfully
and carefully plan for the protection and
safety of their children.
Relative foster parents are frequently asked to
participate in these meetings. Non-relative foster
parents may be asked as well. If you are invited
to participate in a meeting, the FGDM facilitator
will reach out to you in advance to discuss the
purpose and answer any questions you have.
53 | Hennepin County Foster Parent Guide
Section 7
Financial
Understanding the assessment
and payment process, and what
expenses foster parents are
responsible for.
Northstar Care for Children
The goal of Northstar Care for Children is to
increase the number of Minnesota children
placed with permanent caregivers. A uniform
assessment process is a central feature of
Northstar Care for Children. This assessment is
called the Minnesota Assessment of Parenting
for Children and Youth, or MAPCY.
The MAPCY is the tool used to determine the
supplemental monthly payment amounts for
children placed. This supplemental amount is
in addition to the basic maintenance rate.
The MAPCY is about parenting, not services.
Parenting is what parents do — whether foster
parents, relative custodians, or adoptive parents.
The MAPCY measures the parenting involved in
raising young people as well as the individual
needs of the child.
MAPCY
A uniform assessment process called the
Minnesota Assessment of Parenting for Children
and Youth (MAPCY) is a key part of Northstar
Care for Children. The MAPCY is the tool used
to determine supplemental monthly payment
amounts for children placed in foster care. This
supplemental amount is in addition to the basic
maintenance rate.
A completed MAPCY will answer two primary
questions about the youth in your care:
What are the young person’s needs?
What parenting are you doing to meet
those needs?
The MAPCY measures eight domains. The eight
domains are:
Placement experience
Dynamics in the caregiver’s home
Supervision, guidance & structure
Mental health, physical health & development
Preserving connections
Developing identity
Education
Child care (ages birth 12 only)
MAPCY assessment process
Up to the first 30 days of a child’s initial out of
home placement, foster providers are paid an
emergency foster care rate to cover costs related
to settling children into foster care. In Hennepin
County, that emergency foster care rate is a
Level G. The rates are set and published by the
Minnesota Department of Human Services on
an annual basis.
After the first 30 days of initial placement, the
foster care rate is determined by the child’s
MAPCY assessment, plus the basic maintenance
rate. Hennepin County has a team of staff
who specialize in MAPCY assessments. You
will be contacted by one of them to set up
an assessment meeting. Prior to the meeting,
a prep sheet will be sent to you. The purpose
of this document is to assist foster parents to
prepare for the meeting.
54 | Hennepin County Foster Parent Guide
There are multiple questions about each domain.
The MAPCY assessor enters information into
a database for each domain, based on the
information provided by you. The database then
determines the level for each domain.
During the assessment, it is important for you
to communicate thorough and complete
information regarding care provided to the
children. This will help ensure the assessment
outcome matches the child’s needs.
Financial information
Basic maintenance rate
The basic maintenance rate is intended to
reimburse foster parents for the costs of meeting
the needs of foster children.
These needs include:
A bed, a clean mattress that is in good
condition, a pillow, sheets and blankets for
each foster child.
A dresser or some place for the child to
put belongings.
Age-appropriate toys and play equipment for
physical, mental and social development.
Car seats and booster seats that meet current
federal safety regulations and are appropriate
for the child’s age and weight.
Snacks and three nutritionally balanced meals
per day.
A complete wardrobe of clothing that is
maintained as the child grows and the seasons
change. See Clothing.
Incidentals, such as grooming supplies,
school supplies, routine transportation costs,
non-prescription medical supplies, and fees
for leisure time activities.
Allowance, if age appropriate.
Gifts for holidays and birthdays.
A portion of the basic rate is intended to
reimburse foster parents for the increased
household costs such as electricity, heat
and water.
Items such as furniture, car seats, over-the-counter
drugs, toys and games, wear and tear or damage
to your property are considered to be reimbursed
with the basic foster care rate.
See MAPCY
Voucher
For foster care reimbursement, a voucher is mailed
to foster parents the second to last working day
of the month to cover that months care. If you
have not received your voucher by the fifth
working day of the month, call accounting.
See Where to call.
You can complete your paper voucher and return
it to Hennepin County by mail. However, we
encourage you to instead submit your voucher
using our online invoicing system. Instructions
for completing vouchers can be found in
Appendix C (paper) and Appendix E (online).
Other factors relating to your voucher
If a child has a MAPCY level beyond the Basic
rate and it is not listed on the voucher, add a
note to the voucher stating the MAPCY level
and also notify the child’s worker.
For any foster home placement of three days
or less, the agency will reimburse for the day
the child arrives and the day the child leaves.
For any foster home placement of four days or
more, the agency will reimburse for the day the
child arrives, but not the day the child leaves.
55 | Hennepin County Foster Parent Guide
If a foster child is gone from your home
(runaway, in the hospital or on a home visit,
etc.), you will be reimbursed the full foster care
rate including MAPCY level, for up through five
days if the case plan is for the child to return to
your home. You may be reimbursed for up to
14 days in some circumstances. If a child is gone
from your home, any reimbursement of six days
or more requires program manager approval.
If the child has not returned within these time
limits, all reimbursements will be discontinued.
If you are receiving any other funding for your
foster child, such as Supplemental Security
Income (SSI), you must report this so that
foster care reimbursement can be adjusted
accordingly. You may not receive income from
more than one source for a foster child and
Hennepin County should be the representative
payee for all Social Security benefits for a foster
child. Accounting will contact you to work
out a repayment plan if an overpayment
has occurred.
Your foster care check
If you have payment problems or billing questions,
call Accounting. See Where to call.
In general, payments arrive within 10 days.
Wait 10 working days from the date you
submitted your voucher online or mailed
the voucher before calling to check on your
payment. This number is available only during
business hours.
Have your provider number and client case
number ready when you call.
Supplemental Security
Income (SSI)
You may not receive income from more than one
source for a foster child.
If you are receiving any other funding for your
foster child, such as Supplemental Security
Income (SSI), you must report this so that
foster care reimbursement can be adjusted
accordingly.
If a foster child receives Social Security benefits,
those payments should come directly to
Hennepin County.
If you have received any social security benefits
for your foster child, Hennepin County Accounting
will contact you to work out a repayment plan if
an overpayment has occurred.
56 | Hennepin County Foster Parent Guide
Miscellaneous expenses
Generally, all expenses of caring for a foster child
are reimbursed as part of the basic foster care rate.
Some very limited expenses may be reimbursed
separately. These could include some portions of:
School events
High school graduation expenses
Drivers training
Family vacation expenses
Musical instruments
Lessons
Sports and recreational equipment,
including bicycles
Special hair and hygiene products
Reimbursement for these expenses may not
always be available. To request reimbursement,
you must:
Get prior approval from the placing worker.
Complete a Miscellaneous Expenditure Voucher
and give it to the child’s worker. This form is
available at www.hennepin.us/fosterparents
or can be sent to you electronically by your
licensing worker. Contact your licensing worker
for further assistance.
Request reimbursement within 30 days of
the expenditure.
Phone expenses
If you purchase a cell phone for a foster child,
you are responsible for the associated expenses
through your monthly reimbursement
(See MAPCY).
Phone expenses are only reimbursed by the
agency if specifically outlined in the child’s case
plan or ordered by a court. If that is the case,
complete a Miscellaneous Expenditure Voucher
and give it to the child’s worker with a copy of
the phone bill.
WIC (Women, Infants
& Children — Special
Supplemental Nutrition
Program)
Foster children under the age of five may be
eligible for WIC. WIC provides vouchers for free
food including formula, fruits and vegetables,
cereal, juice, milk, eggs and peanut butter, beans
and more.
If the foster child meets initial requirements, you
will be asked to bring the child to a WIC clinic
for an assessment to determine final eligibility.
See Where to call.
57 | Hennepin County Foster Parent Guide
Section 8
Medical
Physical health is key to well-
being. Help the kids in your
care meet medical, dental, and
specialized care needs.
Medical and dental care
Prior to accepting a child for placement,
consider whether the child needs any
special health care and whether you
are able to provide or arrange that.
See Medical equipment.
Foster parents are responsible for arranging
routine medical and dental care for foster
children and follow-up appointments such
as therapy.
Foster parents do not have the authority to
arrange for anything but routine medical care
for foster children. If a doctor or medical facility
determines that appropriate and routine care
includes necessary tests, immunizations and
vaccinations for the child, you may consent
to those routine procedures. If the doctor
recommends more than routine care for
the child, contact the child’s worker who
will obtain the necessary permission.
Consult your foster child’s worker about any
medical developments or concerns.
If a foster child has not had a physical exam at
or before placement, discuss with the child’s
worker who will take the child for an exam
within the first 30 days of placement.
After the initial exam, foster children must have
medical and dental examinations annually
while in placement.
If there is a possibility that a foster child may
have a communicable disease, you must take
the child to a doctor and follow the medical
treatment plan.
Medical and dental
emergencies
If a child in your care experiences a medical or
dental emergency, you should:
Immediately seek professional medical care
for the child.
Inform the doctor or hospital that you are a
foster parent and do not have the authority to
give medical consent, which must be given by
the parent or guardian. In cases where the state
is the guardian, the designated representative
in the county can sign medical consents.
During business hours, immediately call the
child’s worker who will locate the parents or
guardian or obtain a court order.
If you are unable to reach the child’s
worker during business hours, call the
worker’s supervisor.
If it is after normal business hours, call the
emergency after hours number: 612-348-3552.
Emergency medical, dental, mental and other
health services may be provided to a foster
child without the consent of the parent or legal
guardian when, in the professionals judgment,
the risk to the child’s life or health is of such a
nature that treatment should be given without
delay and the requirement of consent would
result in delay or denial of treatment.
58 | Hennepin County Foster Parent Guide
Medical coverage
Every foster child is eligible for medical insurance.
Foster children can have medical insurance
through the following:
Their parents’ private health insurance.
Medical Assistance (MA) Fee-for-Service
A Prepaid Medical Assistance Program (PMAP).
PMAP providers for children in Hennepin
County are:
Hennepin Health
UCare
HealthPartners
Blue Plus
Hennepin County funds pay for medical
services if no other medical coverage
is available.
A combination of the above options.
It is important to know that:
When a foster child is placed in your home,
you should receive information about a child’s
medical insurance coverage from the child’s
worker. If you do not, make sure to ask for it
right away.
The foster childs worker should give you the
child’s insurance card. Use the card when
accessing medical services. If they are unable to
provide you with the card right away, they can
give you the child’s PMI number which allows
providers to look up the most current health
insurance information.
The foster parent must not take the child to a
doctor or medical provider who is not covered
by the child’s health plan.
Once the foster child’s placement ends, it is
required that the foster parents return the child’s
medical insurance card to the placing worker.
If you are asked to sign any billing-related
documents, please write “Hennepin County” as
the responsible party on the documents. Do not
put your personal information on them.
Medical Assistance — PMAP
Most foster children will be on MA-PMAP
(Pre-paid Medical Assistance Program). As of
January 2023, current MA-PMAP providers for
children in Hennepin County are Hennepin Health,
UCare, HealthPartners, Medica, United HealthCare,
and Blue Plus.
Medical services provided through the PMAP are
the same services provided through MA Fee-for-
Service (for example: dental, eye care, pharmacies,
mental health care or services from physicians or
medical facilities). If the foster child is on a PMAP,
you must ensure that the child is seeing providers
who are in that PMAP’s network.
The foster childs worker should give you the
child’s insurance card. Use the card when
accessing services. In the event that they are
unable to provide you with the card right away,
they can give you the child’s PMI number and
name of the PMAP provider, which allows health
care providers to look up the most current health
insurance information.
Medical Assistance — Fee-For-Service
Children on MA Fee-for-Service (also known as
straight MA) may go to any physician, dentist,
eye care provider, pharmacy, medical facility,
mental health provider or other medical provider
who accepts Minnesota Medical Assistance.
If a foster child is on MA Fee-for-Service, ask
medical providers if they accept Minnesota
Medical Assistance.
59 | Hennepin County Foster Parent Guide
The foster childs worker should give you the
child’s insurance card. Use the card when
accessing medical services. In the event that they
are unable to provide you with it right away, they
can give you the child’s PMI number which allows
providers to look up the most current health
insurance information.
If you are unsure of PMAP or
MA coverage
If you are unsure what health plan a child is
enrolled in, but you have the PMI number, you
can contact the Eligibility Verification System (EVS).
Using this system allows you to verify the foster
child’s MA eligibility and which plan the foster
child is enrolled in.
To use EVS, see Where to call.
Select option 1.
Enter the provider number 024018400
Enter the foster child’s PMI number OR the foster
child’s Social Security number and date of birth.
Managed health care
plan representatives
Each managed health care plan (e.g. Blue Plus,
Health Partners, Hennepin Health, UCare) has
member service representatives who can help
you access medical services for the foster child.
If a service representative will not talk with you
about accessing medical services for the foster
child, it may be because they need authorization
to talk to you. If this happens, contact the foster
childs worker.
For managed health care plan numbers, see
Where to call.
Medical transportation and
mileage reimbursement
If a foster child who is on a PMAP needs
transportation to a medical or dental
appointment, call the child’s PMAP
medical provider.
If the child is on MA Fee-for-Service and
needs transportation to a medical or dental
appointment, you can request assistance
from Minnesota Non-Emergency Medical
Transportation (MNET). Call MNET
(1-866-467-1724) at least five days in advance
of the appointment.
You can request mileage and parking
reimbursement if you transport a child to a
medical or dental appointment. Regardless
of the child’s medical insurance provider,
contact MNET at 1-866-467-1724 to request
this in advance of the appointment. MNET
will give you instructions for keeping a log
and obtaining signatures from the medical
providers. You will need to bring the log to the
appointments. Keep your parking receipts and
send the required documentation to MNET.
For additional information about MNET, see
their website at www.mtm-inc.net/minnesota.
See Where to call.
60 | Hennepin County Foster Parent Guide
Managed Health
Care Advocates
Hennepin County has Managed Health Care
(MHC) Advocates to help you access medical
services through the managed health care plan.
See Where to call.
Please call the MHC Advocate hotline if:
You have not been able to get the foster child’s
Medical Assistance information from the child’s
worker or the worker’s supervisor.
A medical provider asks you to pay for
medical service.
You are having problems with the managed
health care plan.
You are having problems getting medical
services for the foster child.
Medical equipment
Minnesota law requires foster parents to be
trained by a qualified source on life-sustaining
medical equipment if they must use that
equipment with their foster children.
The law covers common medical devices such
as nebulizers, as well as less common medical
devices such as syringes for injection, blood
glucometers, feeding tubes and pumps, suction
machines, oxygen, C-pap and B-pap machines.
A qualified source to train you is a person with
medical training or a vendor of the equipment.
Another foster parent who has been trained is not
a qualified source to train you.
If other adults in your house administer the
medical equipment, they also must be trained
by a qualified source. In other words, foster
parents cannot train their partner, spouse
or babysitter.
If you have not had a placement and did not
use the equipment in the past six months, you
must be retrained before you can take a new
placement and use the equipment.
This law also applies to equipment used for
children in respite care or on pre-placement
visits with you.
The agency is required to keep a record of your
training. If you are using medical equipment
with foster children in your home, your
licensing worker should have documentation of
your training on file.
If a child already in your home is prescribed
new medical equipment, you should be trained
immediately and you should send in the
documentation of your training to your licensor.
Usually, the doctor’s staff or the equipment
vendor will train you.
Ask your licensing worker for the form used to
document the training. Keep a supply on hand.
If you don’t have the form, get a letter or note
from the trainer to document the training.
In order to comply with this law, it is essential
that you do not take foster placements, respite
placements or pre-placements of children
who need to use medical equipment unless
you and others who help care for the children
have been trained by a professional to use
the equipment.
61 | Hennepin County Foster Parent Guide
Medication and prescriptions
You may give appropriate over-the-counter
medications according to the manufacturer’s
label.
You may not give a foster child any prescription
medicine or vitamin supplements unless
directed by a doctor.
You must follow the prescriptions directions,
or the doctor’s directions regarding any
vitamin supplements.
You may not change or discontinue prescribed
medications without a doctors approval.
If a psychotropic drug is prescribed by a
doctor for mental health issues such as ADHD
(Attention Deficit Hyperactivity Disorder),
depression or anxiety, contact the child’s
worker. The worker will need to obtain
approval for this before you give the
medication to the child.
Make sure the school has the medication if
the child needs to take it during school hours.
A babysitter must be 18 years or older in
order to give medication to a foster child.
You are responsible for making sure the
babysitter understands and follows the
prescription directions.
See Prescription payments
Prescription payments
If you need to pay for a foster child’s prescribed
medicine because the pharmacy cannot verify
the child’s medical coverage:
Complete a Miscellaneous Expenditure
Voucher form.
Attach a copy of the receipt.
Give these to the child’s placing worker
within 30 days of purchase in order to
receive reimbursement.
See Medicine and prescriptions.
See Medical coverage
62 | Hennepin County Foster Parent Guide
Section 9
Emergencies and other incidents
Be prepared. Know what to do in
emergency situations, and learn
how complaints are handled.
Emergencies
If your foster child is having a mental health crisis,
notify the child’s social worker immediately. If
the situation is life-threatening and you need an
immediate response, call 911.
If the incident is not life-threatening but still an
emergency, call and speak with the child’s social
worker. If you can’t reach the child’s social worker
call the social worker’s supervisor. You can also
contact the mobile crisis team.
If it is after hours and the workers are unavailable,
call 612-348-3552 to report.
Mental health crisis services
If someone in your home is experiencing a mental
health crisis, you can contact the Cope mobile
crisis team.
For children 17 and under: call 612-348-2233
For adults 18 and over: call 612-596-1223
The mobile crisis team:
Is available 24 hours a day, seven days a week,
365 days a year
May come to your home, school, or other
public place
Will attempt to calm the situation and help you
to decide what to do next
Offer other types of help depending on
your situation
Reporting emergencies
Following any emergency, it is important to report
the incident to the child’s social worker and your
licensing social worker. Things to immediately
report to child’s social worker and your licensing
social worker:
An injury to a child that requires emergency
medical treatment.
Hospitalization of a child.
A child whose behavior is injurious to self
or others. If you cannot control the child,
call 911 first.
A child returned to you from a parental visit
with unexplained injuries.
A child telling you of alleged abuse or neglect.
A parent not returning a child at the end of
a visit.
A lost or runaway child.
Any time you have called the crisis team.
The above is not a complete list. If in doubt about
calling, it is better to do so.
For all other incidents, be sure to complete an
incident report within 24 hours.
See: Where to call and Incident report
63 | Hennepin County Foster Parent Guide
Incident reports
Foster parents are required to file incident reports
to notify agency workers of any accidents, injuries,
hospitalizations, marks or bruises, illnesses, assaults
or threats or unusual behavior involving foster
children. This is part of the “Agreement between
Foster Parents and Child Foster Care Licensing
Agency” form. Incident reports also give foster
parents an opportunity to explain how or why the
incident occurred, as well as a way to document
that the incident was reported as required.
There are two steps to filing an
incident report:
1. Notify both your licensing worker and the
child’s worker immediately by phone. Leave a
voice message with a brief description of the
incident if the workers are not available.
2. Complete an incident report. Fully describe
the incident including the date, the time, the
people involved, the action taken, etc. Send
it to your licensing worker within 24 hours of
the incident. You can use the incident report
form that is available on www.hennepin.us/
fosterparents.
The following incidents require the completion
of an incident report:
Calls made to 911 and any contact with
the police department regardless of reason
or outcome
Bruises
Head lice, scabies, and all other
contagious diseases
Bites
Marks that appear following a child’s visit
with parents or relatives
Significant behavioral issues including
stealing, hitting, etc.
Self-inflicted injuries
Sexual play, sexual acting-out and/or stories
by the child about sexual abuse
Marks that occurred while the child was
at school
Bruises, scratches, marks or diaper rashes that
were on a child at the time of a pre-placement,
placement or respite in your home
Running away, missing or unauthorized absence
Injuries to the eye, head, mouth and teeth
Visits to the hospital, emergency room or
urgent care
Admissions to the hospital
Suicide attempts, threats or ideations
Evidence of internal injuries
Broken bones, fractures and dislocations
Hypothermia, frostbite, sunstroke and
heat exhaustion
Burns
Near-drowning accidents
Ingestion of foreign or poisonous substances
Puncture wounds, tetanus shots
Any time you have contacted
emergency services
Extreme or unusual behaviors
The list is not all-inclusive. If you are in doubt
about whether to complete an incident report,
contact your licensing worker.
If any injury requires urgent care or hospitalization
after hours, call Emergency After Hours at
612-348-3552. See Where to call.
If the accident/injury is one that may result in
a claim against you, notify the Minnesota Joint
Underwriting Association. See Insurance coverage.
64 | Hennepin County Foster Parent Guide
Complaints
When the agency receives a complaint about a
foster home, whether it is a potential violation of
foster care rules or potential maltreatment, it must
be investigated.
Avoiding complaints
Complete incident reports and keep social
workers informed
The most common complaints involve a lack of
cooperation with the agency. Usually that means
an incident report was not done or your licensing
worker and the child workers were not informed
about things like:
Severe diaper rash
Changing day care arrangements
Using respite
A child on run all night
Bruises on a child
This is not a complete list of situations that require
incident reports. See Incident reports.
Follow the foster care rule about discipline
The foster care licensing rule about discipline says
no hitting, slapping, pinching, shaking, kicking or
biting.” Do not use any form of physical discipline.
See Appendix: Child Foster Care Discipline Policy.
Take children to appointments
Take children to initial and follow-up
appointments which include therapy, medical,
dental, or other appointments.
Cooperate with visits
Cooperate with the plan for visits. Prior to
accepting a placement, clarify the following
with the childs worker:
How often are the visits?
Who will visit?
Who arranges the visits?
Where are the visits held?
What is required from me regarding
transportation for the visits?
Answers to these questions should be written in
the Out of Home Placement Plan.
Do not allow parental or other unauthorized
visits that have not been ordered by the court or
written in the Out of Home Placement Plan.
Supervise children
Provide a higher level of supervision for foster
children than you might for most children,
especially initially. Many children in foster care
have experienced trauma and monitoring for
any concerns with aggressive or harmful behaviors
is important.
Administer prescription medication as directed
by the child’s doctor
Children need to take their medication as directed.
Make sure the school has the medication if it
needs to be taken during school hours.
65 | Hennepin County Foster Parent Guide
Let us know who lives in your household
Let your licensing worker know right away if
someone is going to move into your home. This
includes family members who previously lived
with you. If someone is visiting (staying overnight)
let your licensing worker also know that. Do not
allow anyone into your home, even to visit, who
presents a risk to the foster child.
Do not let anyone use your address who is not
living in your home. We will consider someone
using your address as living in your home.
Let us know about other changes in your
household Let your licensing worker know right
away if you or other household members have:
Any medical concerns or hospitalizations
Involvement in counseling that included a
mental health assessment or drug/alcohol
assessment or treatment
Contact with law enforcement
A change in marital status including separations
Sought an order for protection or
harassment order
A new phone number, including cell
phone numbers
A plan to move
Any social, emotional, medical or
educational difficulties that your own
children are experiencing
A change of pets
Let your licensing worker know
beforehand about:
Your vacation plans
Any changes in bedrooms by household
members or anyone staying overnight
Stay in communication
Return phone calls from the department
within two days
In summary:
Follow the rules and expectations of the county
Try to have a cordial, cooperative relationship
with the birth parents
Complete incident reports whenever required
and send to workers on time
Ask your licensing worker when you are
unsure if you should report something
regarding the foster child and/or something
within your household
Complaints about foster parents
All licensed foster homes are bound by State of
Minnesota child foster care licensing rules and
statutes. All complaints against foster families
will be investigated.
Complaints may contain child protection issues
(maltreatment), licensing issues, or both.
Social workers may remove the foster
children from your home while a complaint
is being investigated.
If the complaint is made to child protection
intake, an intake screener will determine
whether the complaint meets the criteria to be
investigated by the child protection program
pursuant to the Maltreatment of Minors Act,
MN Statute 260E.14, subdivisions 1-3. If the
complaint does not meet these criteria, the
licensing program will investigate the complaint
to determine whether there are any violations
of the licensing rules.
66 | Hennepin County Foster Parent Guide
Complaints containing child
protection (maltreatment) issues
Complaints containing licensing
issues, but not issues that
meet criteria for investigation
of maltreatment
Who investigates
A child protection worker will investigate
the complaint.
A licensing worker will investigate the complaint.
Notifying law enforcement
The child protection worker must notify
the local police department about the
complaint. The police may decide to conduct
a criminal investigation prior to the child
protection investigation.
The licensing worker generally will not contact the
local police department.
Notifying children’s biological parents
The workers of all the foster children in your
home are mandated by law to notify the
foster children’s parents.
Parents of foster children in your home are generally
not notified about licensing complaints.
Notifying children’s biological parents investigation process
The child protection worker may gather
information from the foster child, other
children who have lived in or are currently
living in your home (including your birth and
adopted children) and anyone else who may
have information.
The licensing worker may gather information from
the foster child, other children who have lived in or
are currently living in your home (including your birth
and adopted children) and anyone else who may
have information.
Who meets with you
The child protection worker will meet with
you to present information and to obtain
your explanation. Your licensing worker may
accompany the child protection worker, but the
child protection worker is the lead investigator.
The licensing worker will meet with you to present
information and to obtain your explanation.
Complaints against foster families
67 | Hennepin County Foster Parent Guide
Complaints containing child
protection (maltreatment) issues
Complaints containing licensing
issues, but not issues that
meet criteria for investigation
of maltreatment
Possible outcomes
There are two possible outcomes to a
child protection investigation:
There are three possible outcomes of a
licensing complaint investigation:
1. a finding of maltreatment
2. no finding of maltreatment
All complaints received by the agency must be
logged and kept in a central depository (known
as the Complaint Log) as well as in the foster
parent’s file. Information in the Complaint
Log is retained for at least seven years. The
information in the foster care file remains there
as an accurate account of the allegation and
investigative findings.
1. Occurred
2. Did not occur
3. No determination can be made
All complaints received by the agency must be
logged and kept in a central depository (known as
the Complaint Log) as well as in the foster parent’s
file. Information in the Complaint Log is retained for
at least seven years. The information in the foster
care file remains there as an accurate account of
the allegation and investigative findings.
How you are notified of the outcome
At the close of the investigation, the foster
parent will receive a written notice of
the determination.
At the close of the investigation, the foster parent
will be verbally informed of the findings and a letter
of findings will be sent.
Complaints against foster families, continued
68 | Hennepin County Foster Parent Guide
Complaints containing child
protection (maltreatment) issues
Complaints containing licensing
issues, but not issues that
meet criteria for investigation
of maltreatment
What happens next
If there is a finding of maltreatment that
meets the definition of MN Statute 260E.33
of “serious or recurring” maltreatment, it is a
disqualification to family foster care licensure.
A consolidated Notice of Determination and
Disqualification will be sent to the person
responsible for the maltreatment with
information on the disqualifier and
appeal rights.
If there is a substantiated rule violation, it is
a statute requirement that, at minimum, a
Correction Order must be issued to the foster
parent. A Correction Order states the licensing
violation and gives you a time limit to respond in
writing how the violation will be corrected. You
have the right to request reconsideration of the
Correction Order to the Minnesota Department
of Human Services.
Depending on the seriousness of the
violation, there may also be a licensing
action. This may include the issuance of a
Correction Order and/or recommendations
to DHS for a conditional license, fines, denial
of an application, or revocation of the foster
care license.
If there is a finding of maltreatment, the
written complaint must be kept for 10 years
and then be destroyed.
Depending on the seriousness of the violation,
there may also be a licensing action. This may
include the issuance of a Correction Order and/
or recommendations to DHS for a conditional
license, fines, denial of an application, or
revocation of the foster care license.
If the complaint is classified as “did occur,” the
allegation, violation, corrective measure and
resolution will be dictated into your foster care
file. If you received a Correction Order, a copy of
it and your written response will also be kept in
your file.
If there is no finding of maltreatment, the
written complaint must be kept for four
years and then be destroyed.
If a licensing complaint is classified as “no
determination can be made,” an entry is made
into your licensing file which outlines the
complaint allegation, investigation outcomes, and
why no determination can be made.
If the licensing complaint is classified as “did
not occur,” an entry is made into your licensing
file reflecting the allegation, the investigative
outcomes, and why the complaint is classified as
did not occur.”
Complaints against foster families, continued
69 | Hennepin County Foster Parent Guide
There may be dual investigations, involving both
child protection investigating a maltreatment
issue, and licensing staff investigating a licensing
issue. Even if child protection makes a “no finding
of maltreatment” determination, licensing
staff may determine that a licensing violation
occurred. For example, spanking a foster child but
leaving no marks may result in a “no finding of
maltreatment” determination by child protection.
But this is a licensing violation and will likely
result in a licensing action. A summary of the
child protection investigation will be kept in your
licensing file if it is found that a licensing violation
occurred based on this complaint.
The existence and status of complaints regarding
your foster care license are public information. If
disciplinary action is taken against your license
or the complaint is resolved, the following
data are public information: the substance of
the complaint; the findings of the complaint
investigation; the record of informal resolution of
a licensing violation; orders of hearing; findings
of fact; and conclusions of law and specifications
of the final disciplinary action contained in
the record.
Complaints about the department
If you disagree with an agency decision
or are dissatisfied with services from a
Hennepin County representative:
Discuss the problem with the department
representative involved.
If the issue is not resolved, call that person’s
supervisor or program manager to discuss the
issue. You may decide to ask for a meeting with
the supervisor or program manager. If your
concerns relate to a foster child, you may ask
to include the child’s worker, the guardian ad
litem, the therapist and your licensing worker
in the meeting.
If the issue is not resolved after this meeting,
you may call the program or division manager
and request a meeting of all persons
significantly involved in the issue. During
this call, identify whom else you would like
at the meeting.
If you still feel as if the concern has not been
addressed adequately, you may call the Office
of the Ombudsperson who will forward your
concerns and complaints to the appropriate
manager and follow up to ensure that there
was some type of resolution. See Where to call.
Understand that the final decision-making
authority rests with the department or court.
Cooperate with the child’s case plan even when
you are in the process of requesting that your
concern(s) be addressed.
Insurance coverage
Foster homes licensed by the Minnesota
Department of Human Services are covered by a
liability insurance policy through the Minnesota
Joint Underwriting Association (MJUA). This policy
is liability coverage only; it may pay for obligations
which are the result of actions taken as a foster
care provider. As with any insurance policy, there
are some exclusions.
If you have a question as to whether something
is covered, call MJUA.
If something happens that may result in a claim
against you, you must notify the MJUA as soon
as possible.
See Where to call.
70 | Hennepin County Foster Parent Guide
Runaway/missing children
If your foster child has run away, is missing, or is
absent without permission:
On weekdays:
First, call the police and make a missing
child report.
Call the child’s social worker, who will notify
the parents and other people who need to be
informed. If you can’t reach the social worker,
call the worker’s supervisor. If you can’t reach
the worker or supervisor, leave a message.
Call your licensing social worker. If you can’t
reach them, leave a message.
Complete an incident report and send it to your
licensing social worker within 24 hours.
On evenings and weekends:
First, call the police and make a missing
child report.
Then, call the after-hours emergency number
612-348-3552 and report the child missing.
Leave a message for the child’s social worker.
Leave a message for your licensing
social worker.
Complete an incident report and send it to your
licensing social worker within 24 hours.
If the missing child returns home, immediately
notify the police and the child’s social worker. If
the police find the runaway child, they may return
the child to your home.
71 | Hennepin County Foster Parent Guide
72 | Hennepin County Foster Parent Guide
1
Appendix A
73 | Hennepin County Foster Parent Guide
2
Appendix A, page 2
74 | Hennepin County Foster Parent Guide
3
Appendix A, page 3
75 | Hennepin County Foster Parent Guide
4
Appendix A, page 4
76 | Hennepin County Foster Parent Guide
For accessible formats of this information, ask your county worker.
For assistance with additional equal access to human services, contact
your county’s ADA coordinator.
(ADA4 [2-18])
Attention. If you need free help interpreting this document, call the above number.
kMNt’sMKal’ . ebIG~k¨tUvkarCMnYyk~¬gkarbkE¨bäksarenHeday²tKit«f sUmehATUrs&BÍtamelxxagelI .
Attention. Si vous avez besoin d’une aide gratuite pour interpréter le présent document, veuillez appeler au
numéro ci-dessus.
Thov ua twb zoo nyeem. Yog hais tias koj xav tau kev pab txhais lus rau tsab ntaub ntawv no pub dawb, ces
hu rau tus najnpawb xov tooj saum toj no.
ymol.ymo;b.wuh>I zJerh>vd.b.w>rRpXRuvDvXw>uusd;xH0J'.vHm wDvHmrDwcgtHRM.<ud;b.vDwJpdeD>*H>vXx;tHRM.wuh>I
Hubachiisa. Dokumentiin kun tola akka siif hiikamu gargaarsa hoo feete, lakkoobsa gubbatti kenname bilbili.
Digniin. Haddii aad u baahantahay caawimaad lacag-la’aan ah ee tarjumaadda (afcelinta) qoraalkan, lambarka
kore wac.
Appendix A, page 5
77 | Hennepin County Foster Parent Guide
Appendix B
78 | Hennepin County Foster Parent Guide
Appendix B, continued
79 | Hennepin County Foster Parent Guide
Appendix C
Paper voucher
There are five steps to
completing the paper voucher:
1. Enter the service dates for which you have
not yet billed. In the “from” column enter
the first day of the month that the child was
in your home. For example, if the child was
in your home the entire month of January
2021, enter 1-1-21 in the “from” column.
2. In the “to” column enter the last day of the
month that the child was in your home. That
date would be 1-31-21 for the example given
in Step 1.
3. Add the names, birth dates, and dates of
service for children who entered your home
during the month whose names do not
appear on the voucher.
4. Sign the voucher on the lower left side.
5. Date the voucher on the lower right side
and mail as early as the first day of the
month following services.
6. If the voucher is not signed, or if it is dated,
postmarked or submitted prior to the first of
the month, it will be returned to you.
80 | Hennepin County Foster Parent Guide
ID:
Month:
00000
PROVIDER NAME
April 2021
PROVIDER-NAME
ADDRESS
CITY STATE ZIP
INSTRUCTIONS: Enter service dates for which you have not yet billed. The service end date is the date the child left the
home, or if the child is still in the home, the last day of the month. For example, the child was in the home for the entire
month of April, 2021. Enter 04-01-2021 in service begin date and 04-30-2021 in the service end date. Sign and date the
form at the bottom. Attach an
y
miscellaneous vouchers pertainin
g
to this client and mail to the above address.
Service Dates
Client ID Service Description From To Units Rate Total
CHILD'S NAME (123456789)-client ID#
123456789
999999999 Child Family Foster Care 22.65
123456789 999999999 MAPCY 10.75
No Si
g
nature
Dropped off or postmarked prior to the 1st of the next month
PER MINNESOTA STATUTE 471.391 SUBD.1
I declare under penalties of law that this account, claim, or demand is
j
ust and that no part has been paid
**** Vouchers will be returned for the followin
g
reasons:
SIGNATURE OF CLAIMANT: _______________________________________ DATE: ______________
No Service Dates Entered
Northstar Care for Children is a new program that went into effect on January 1, 2015. Northstar is a set of rules that
defines how providers are reimbursed for Foster Care. All children who enter placement on or after January 1, 2015 are
part of Northstar Care. The DOC has been replaced by the MAPCY assessment. For children who entered your home on
or after 1/1/15 you will see a different rate for the R & B, and a MAPCY rate instead of a DOC. If a name appears twice on
your voucher please fill-in both boxes with the full range of dates that the child was in your home. If you have questions,
please contact your License Worker.
Minneapolis, MN 55487-0155
Hennepin Count
y
HHS Accountin
g
Government Center
300 S 6th St Ste A1500
4Page No:
04/28/2021
Date:
We have an online invoice system. Contact us to get more information about how to submit electronically.
Our email address is£ [email protected]
DO NOT USE THE DROP BOX AT THE GOVERNMENT CENTER TO SUBMIT YOUR VOUCHERS
Appendix D
81 | Hennepin County Foster Parent Guide
Appendix E
Online invoicing user guide
Form link:
http://formcatalog.hennepin.us/hhs/human_services/financial_analysis_accounting/HSPH_Invoicing/.html
Completing the form
Open the online invoicing tool
from its link. Complete the fields
in both the first and second tabs.
Information
Regardless of whether you
are processing a corporate or
private invoice (voucher),
you must fill in all fields.
Choose the option:
“Corporate” or “Private.
82 | Hennepin County Foster Parent Guide
Appendix E, continued
Corporate
Download the spreadsheet
this will open in Excel. You will
need to ‘Save As’ to your local
computer before completing.
Complete the spreadsheet
and include the Total from
the spreadsheet in the space
provided on the web form
(see below).
Save and attach to the
online invoice page.
Make sure to include the Total
in the space provided (from
the Total in the spreadsheet).
Once you have completed
the above information,
proceed to the next tab and
verify/submit your invoice.
83 | Hennepin County Foster Parent Guide
Appendix E, continued
Private
If completing an invoice as a
“Private” provider, you don’t
need to fill out the additional
spreadsheet. Simply complete
the fields below. You can add as
many rows and as many people
as you need in this section.
Once you have completed the
above information, proceed
to the next tab and verify/
submit your invoice.
Click here to
add another row
for the child.
84 | Hennepin County Foster Parent Guide
Appendix: E, continued
What happens next?
Once you submit your invoice, email confirmations
will be sent to the email address provided on
the form:
Provider confirmation email — Corporate
From: noreply@hennepin.us <noreply@hennepin.us>
Sent: Monday, October 14, 2019 9:47 AM
Subject: Your Online Invoice has been received
COUNTY will make payment within thirty-five (35)
days from receipt of the invoice. If the invoice is
incorrect, defective, or otherwise improper, COUNTY
will notify PROVIDER within ten (10) days of receiving
the incorrect invoice. Upon receiving the corrected
invoice from PROVIDER, COUNTY will make payment
within thirty-five (35) days.
For your reference, your Invoice ID is: HC94901480
You may check the status of your invoice through the
Human Services and Public Health Invoicing tracker.
When checking the status, you may search by the
Invoice ID (please copy from above) or by your
Provider ID number.
Thank you.
Provider confirmation email — Private
From: noreply@hennepin.us <noreply@hennepin.us>
Sent: Monday, October 14, 2019 9:35 AM
Subject: Your Online Invoice has been received
Your voucher has been received by Hennepin County,
we expect to have your payment processed within
10 business days.
For your reference, your Invoice ID is: HC56342459
You may check the status of your invoice through the
Human Services and Public Health Invoicing tracker.
When checking the status, you may search by the
Invoice ID (please copy from above) or by your
Provider ID number.
Thank you.
Provider (corporate or private) email
when status is changed
From: noreply@hennepin.us <noreply@hennepin.us>
Sent: Monday, October 14, 2019 12:41 PM
Subject: Invoice status change
Your invoice has been updated.
Invoice ID: HC39170387
Comments regarding your invoice (if any):
testing comments to provider
You may check the status of your invoice through the
Human Services and Public Health Invoicing tracker.
When checking the status, you may search by the
Invoice ID (please copy from above) or by your
Provider ID number.
Thank you.
85 | Hennepin County Foster Parent Guide
Status tracker
Provider can check status of individual invoices or all of their online invoices,
by clicking on the link in the email they received. They can search by invoice
number or provider ID.
Status tracker link:
https://formcatalog.hennepin.us/hhs/human_services/financial_analysis_accounting/HSPH_Invoicing_Tracker/.
html
86 | Hennepin County Foster Parent Guide
Appendix: F
Child Foster Care Respite provider/substitute
caregiver information form instructions
You may find copies of the form at www.hennepin.us/fosterparents
or request a copy from your licensor.
Instructions for the foster parent
requesting respite or substitute care:
The foster parent with whom the
child resides completes the bulk of
the form to provide information to
the respite or substitute caregiver.
Complete the form in its entirety and provide
it to the respite provider or substitute
caregiver before care is provided.
Be sure to share information about food
allergies or sensitivities. If the child has
a very specific diet, please consider
sending enough of the particular foods
for the time the child is in respite care.
List any current injuries (bruises,
bumps, etc.) on the form.
Make sure to describe any specific hair
or skin products the child uses and, in
some cases, you should send those
products with the child to respite.
Provide details about the child’s schedule
(school start time, end time, normal nap
times, etc.) and fill in all of the information
about any scheduled appointments or visits.
These include visits with parents/family,
medical/dental appointments and therapy.
List first and last names of persons who the
child can contact, such as birth parents,
grandparents, brothers, sisters, and/or friends.
It is extremely important that you
describe the behavioral and emotional
needs (e.g. running away, aggression,
food hoarding, etc.) of the child.
Complete the medical information section
carefully. You must send all medications and
medical equipment with the child to respite
care. Send medication in original containers.
The foster parent requesting respite
must complete the box on top of
page 3 and sign the form.
Instruction for the respite or
substitutecare provider:
The person providing respite or substitute care
must complete the box (“Respite Provider/
Substitute Caregiver”) on the bottom of page 3
and sign the form.
If you are providing the respite care, you must
have the required training and document it in
this section of the form.
If the child is under age 6 but you have
not completed the SUID/AHT training in
the last five years, you cannot provide the
respite care.
If the foster child is under age 8, you must
have completed the car seat training within
five years in order to provide respite.
If the foster child uses medical equipment,
you must have the required training.
See Medical equipment
Both the foster parent requesting respite and the
respite provider or substitute caregiver should
keep a copy of the signed form.
87 | Hennepin County Foster Parent Guide
Appendix: G
Child foster care respite reimbursement form instructions
You may find copies of the form at www.hennepin.us/fosterparents
or request a copy from your licensor.
Instructions for the foster parent
requesting respite care:
Complete the top section, including your
name(s), the workers’ names, respite dates,
and information about foster children.
Give the form to the respite provider along
with contact information for your licensor.
Be sure to include a copy of the Child Foster
Care respite provider/substitute caregiver
information as well.
Your licensor will need to approve final payment.
Instructions for the foster parent
requesting substitute care:
Complete the top section, including your
name(s), the workers’ names, respite dates,
and information about foster children.
Complete the section title “In Home Respite,”
including the substitute caregivers name.
Sign and date.
Send the form to your licensor who will need
to approve final payment.
The signed Child Foster Care respite provider/
substitute caregiver information form must be
attached to the respite reimbursement form in
order to get reimbursement.
Instructions for respite providers:
After you provide respite, complete the
“Out of Home Respite” section of the form.
Sign and date.
The signed form needs to be sent to the
licensor/social worker for the foster parent
who requested the respite. The form should
not go to your licensor but should go to the
licensor of the child(ren)s foster parent.
The signed Child Foster Care respite provider/
substitute caregiver information form must
be attached to the respite reimbursement form
in order to get reimbursement.
88 | Hennepin County Foster Parent Guide
Hennepin County
Human Services
300 South 6th Street, Minneapolis 55487
hennepin.us
43-220-25-23