Setting Up Status Messaging Preferences
With the Status Messaging feature, you can communicate with applicants about their application status
by enabling and creating messages that are automatically sent based on the applicant's status. Note:
your preferences are automatically enabled to NOT send a message.
Automated messages can be configured in three stages. To set up Status Messaging:
- Click on your name in the top-right corner of any page, then select User Settings from the
dropdown.
- Click Status Messaging Preferences from the menu on the left of the page.
- Click the dropdown below each status to choose the appropriate action:
o Pending ((default status; as soon as the application is received)
▪ Automatically send Pending message
▪ Do not send a message
o Reviewed (when you view the applicant's profile, download their application
documents, or manually mark them Reviewed)
▪ Automatically send Reviewed message
▪ Do not send a message
o Primary/Alternate
▪ Handshake will email students to choose an interview slot (based on
interview settings)
o Declined (when the Applicant's status is manually set to Declined)
▪ Ask to review/edit Declined message before sending
▪ Automatically send Declined message
▪ Do not send a message
o Hired
▪ There is no automatic or custom message available for the Hired status.
Reach out to the student directly to offer them the position. If they accept,
change their Status in Handshake to Hired.