Resumes & Cover Letters
that get Interviews
Presented by the Career Services &
Co-operative Education Department
Summer 2019
Introductions
Marianne Botres,
Student Employment Advisor
Elizabeth Manzato,
Student Employment Advisor
Before we begin
It is recommended that you use earphone/headphones to
listen in.
This webinar is being recorded.
Slides and recording will be e-mailed to you after the webinar.
Please ask questions at anytime using the chat window.
We will answer questions periodically during the webinar.
You will receive a survey link at the end of the webinar.
Please provide feedback!
© Centennial College 2016-2017
Learning Outcomes
1. Identify how the Career Services department can help
you in your career planning and job search process
2. Identify components of an effective resume and cover
letter
3. Examine how to use information from job postings to
create a customized resume/cover letter
© Centennial College 2016-2017
QUICK POLL
We want to hear from you!
Career &
Employment
Advising
Jumpstart your career with Career Services!
Employer
Events
Job Postings,
Sample Resumes
Create your HireCentennial
account today
Step 1: Go to https://hire.centennialcollege.ca
Step 2: Click on the Student button
Step 3: Login using your MyCentennial info
Progress C2-10 | Morningside 324 | Ashtonbee L-104 | Story Arts 285
careerservices@centennialcollege.ca | 416-289-5233 | centennialcollege.ca/employment
HireCentennial Job Portal
Step 1:
Login to myCentennial
Step 2:
Click Student Services
Step 3:
Click HireCentennial
© Centennial College 2016-2017
True or False?
Your résumé
should be 1 or 2
pages only.
TRUE
True or False?
You should
include relevant
international
experience in
your résumé.
TRUE
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True or False?
On average, a
potential employer
will take between 1 -
2 minutes to read a
résumé for the first
time.
FALSE
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True or False?
You can use
the same
résumé to
apply for any
job.
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FALSE
What is a Résumé?
A marketing tool to present your education, skills,
and experiences to an employer
An overview about you and your skills not about
your life history
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Its purpose is to
GET YOU THE
INTERVIEW
Before you begin …
1. PURPOSE - What am I using this resume for?
2. EDUCATION - What skills have I developed
through my education?
3. EXPERIENCE - What work/volunteer/life
experiences do I have?
4. JOB REQUIREMENTS - What do employers in
my field look for?
© Centennial College 2016-2017
Analyzing a Job Posting
Some good websites to use:
HireCentennial
Indeed
Charity Village (non-profit)
What to Look for:
Keywords and phrases of skills/qualifications
How do you specifically meet these requirements?
© Centennial College 2016-2017
Prove Your Fit
Prove Your Fit
What is the employer
looking for?
How do you meet that
requirement?
Steps to create a customized
resume
Step 1: Find a job
posting you are interested in
Step 2: Highlight key
words/phrases that refer to
skills and qualifications
needed for the job
© Centennial College 2016-2017
Step 3: Incorporate
these keywords into your
resume and show HOW you
meet the requirements
Basic Components of a Résumé
Header: Contact Information
Objective / Job Title / Profile Statement
Summary of Skills/Qualifications
Education
Experience
Optional:
Professional Development/Additional Training
Community Involvement/Volunteer Experience
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Sample Résumé
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Modern Objective
Summary of
Qualifications
Experience
Education
Contact
Info
Optional
Sections
Contact Information
Name
Address
Professional email address
Phone number (voicemail)
Your customized LinkedIn URL
E-portfolio URL (optional)
© Centennial College 2016-2017
Types of Objectives
Traditional Objective
Modern Objective / Tagline
Profile Statement
© Centennial College 2016-2017
Traditional Objective
1 sentence naming the
target position
Top skills or reasons why
you are best fit
Benefits to employer
(optional)
Traditional
objectives are
becoming
outdated and
replaced with
modern styles.
Sample Traditional Objective
OBJECTIVE:
To obtain an Administrative Assistant position
with Centennial College, where my advanced
computer skills, superb organizational abilities,
and ability to prioritize and multitask can be
applied to increase the efficiency of your
department.
Modern Objective or Tagline
Job/Occupation title
3 main areas of expertise/strengths that
are key to the job
Sample:
ADMINISTRATIVE PROFESSIONAL
Client Service Oriented | Deadline Driven | Efficient
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EXAMPLE OF MODERN OBJECTIVE ON
RESUME
Profile Statement
Written in phrases
1-2 sentences
Summary of experience
Skills/strengths relevant to job
Sample Profile Statement
ADMINISTRATIVE PROFESSIONAL
Administrative professional with over 2 years of
experience providing support to various
departments. Graduated with a diploma in Office
Administration from Centennial College. Highly
organized with proficiency in Microsoft Office and
ability to prioritize and multi-task to achieve
established timelines.
Summary of Qualifications
WHAT TO INCLUDE:
Education
Experience
Field specific
knowledge and
skills
Transferable skills
Computer skills
Languages
Summary of Qualifications
Bachelor degree in … ;
Graduate Certificate in …
Experience in …
Familiar with …
Working knowledge of …
Proficient in
Skilled at …
Trained in …
What skills are employers looking
for?
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Technical or “Hard” Skills
(program-specific)
Transferable or “Soft” Skills
(self/people management
skills)
What skills are employers looking
for?
© Centennial College 2016-2017
Technical or “Hard” Skills
(program-specific)
Transferable or “Soft” Skills
(self/people management skills)
Taxation, budgeting, project
management
Interpersonal / team work skills
Needs assessment and evaluation,
advocacy
Organizational / time management
skills
Java, C#, LAN/WAN, VOIP, cloud,
app, tech support
Strong verbal & written
communication skills
Baking/cooking, hotel operations,
event planning
Problem solving skills
Logistics, risk management
Initiative/self-motivated
Pneumatics, hydraulics, 3-D design,
electronics, energy
Attendance and punctuality
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SAMPLE SUMMARY OF
QUALIFICATIONS
Education
Include Centennial College +
other relevant education
List name of program first, bolded
List courses or describe relevant
academic projects
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Sample Education Section
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EDUCATION
Pharmacy Technician Diploma Sept 2013 April 2015
Centennial College, Toronto, ON
Courses included: Pharmaceutical Calculations, Pharmacology, ___________, _________
Bachelor of Science in Biology Apr 2013
ABC University, Toronto, ON
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Experience
Include placements, internships, co-op
Focus on your accomplishments and
results (rather than listing tasks/duties)
Can separate this section into 2 such
as, ‘Related Experience & ‘Other
Experience
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Accomplishment Statements
Use the ADD format to describe your
accomplishments and responsibilities.
A Action : Begin with a strong verb
D Description : Describe the task performed
*D Detail : Add additional detail
(e.g., results/outcome; quantify if possible #, %, $)
© Centennial College 2016-2017
Quantify or Qualify Your
Accomplishments
Quantify:
use numbers to make
your ideas more
concrete
Qualify:
demonstrate how well
you do/did on your job,
not just what you did
© Centennial College 2016-2017
Served over 100 customers per day…
Handled a 5 line telephone system; took
accurate messages and distributed calls to the
appropriate staff members
Organized a fundraiser for … raising over
$1000 in donations
Resolved customer complaints, resulting in
consistent return customer business
Received “Employee of the Month” award for
an outstanding monthly sales record
Use ADD format to create stronger
statements
WEAK STATEMENT STRONG STATEMENT
Handled
cash and credit
transactions.
Handled cash and credit transactions in an
accurate and efficient manner.
Wrote
computer programs.
Created an e
-commerce website using [list
programming languages
] , which resulted in ……..
Cooked breakfast foods.
Expertly prepared delicious breakfast items, such
as pancakes and muffins, using locally sourced
ingredients for elementary school breakfast club.
Took
care of young children.
Regularly cared for groups of up to 10 children
between 5 and 10 years of age, ensuring their
safety and wellness during all activities.
Work Experience
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PROFESSIONAL EXPERIENCE
Pharmacy Technician (Hospital Placement) March 2014
Toronto Hospital Pharmacy, Toronto, ON
Accurately interpreted and filled prescription orders, and input patient data into computerized
system
Calculated, prepared and dispensed IV admixtures using aseptic technique
Controlled inventory levels by adjusting orders and returning products to manufacturers
Worked effectively with multidisciplinary team
Followed hospital pharmacys policies and protocols
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Optional Sections
Professional Development:
relevant workshops, training, conferences
Community Involvement:
volunteer, memberships, extra-curricular activities
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© Centennial College 2016-2017
What NOT to Include On Resume
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Personal Information (age,
weight)
Citizenship or Social
Insurance Number (SIN)
Marital Status
Religion
Citizenship status
Reasons for leaving previous
job
Salary expectations
Availability
List of references
Photo (rare exceptions)
Applicant Tracking Systems (ATS)
Prove Your Fit
Jobscan.co
Key Resume Tips
© Centennial College 2016-2017
Be consistent with
formatting margins,
spacing, bullets
Put your Header (contact
info) on page 2
Maximum 2 pages long
Omit irrelevant or old
experience from your
résumé
Key Resume Tips
Use appropriate
language to show your
industry knowledge
Do not use the same
résumé for every job!
Check for spelling and
grammar more than
once!
© Centennial College 2016-2017
Cover Letters
© Centennial College 2016-2017
What is a Cover Letter?
A letter that is part of the standard application
Allows an employer to know the personal side of you
Always changes with the job
Highlights your skills
Explains why you should be hired for the position
© Centennial College 2016-2017
Quick Tips
One page in length with 3 4 paragraphs
Use the same header and font as your
resume
Include the company name and full address
Use Mr. or Ms. if you have the name of the
hiring manager
Otherwise, use ‘Hiring Manager or ‘Hiring
Committee’
Do not use ‘Dear Sir/Madam’ or ‘To whom it
may concern
Include a subject line indicating the position
you are applying for
Be specific about your qualifications - match
the job requirements
Error/format free
Sample Letter
© Centennial College 2016-2017
Company Contact
Information
Salutation
Introduction
Body
Conclusion
Contact
Information
Date
Subject
Paragraph #1
What position are you
applying for
Where did you hear about
the position
Talk about why you are a
great candidate for the
position
E.g., brief sentence on
relevant qualifications/skills
relevant to the job
© Centennial College 2016-2017
Be creative, capture their
attention up front!
E.g., why you are
interested in this
company? what you can
offer to this company?
Do research on companys
mission, history, philosophy,
values, awards, upcoming
projects, etc.
Paragraph #1 Examples
© Centennial College 2016-2017
Example #1:
I was excited to read about the Administrative Assistant job opening at XYZ
company. I have several years of administrative experience in a variety of fields
including insurance and finance. Please accept this letter and attached resume
as my application for …….
Example #2:
My proven track record of successfully performing complex analyses on various
corporations makes me an ideal candidate for the Analyst opportunity that you
have advertised. It is with great interest that I submit my application to be
considered for the …….
Paragraph #2
Discuss specific examples of
experiences/projects that showcase the skills
required for the position
Always refer to the job posting!
E.g., You are looking for a candidate who has ...
Break into 2 paragraphs if it becomes lengthy
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Paragraph # 2 Example
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Paragraph #3
© Centennial College 2016-2017
Thank employer for their time
Ask for an interview, politely
Example:
I would welcome the opportunity to attend an interview to discuss my
qualifications and how I can be an asset for your organization. I can be reached
via phone or email. Thank you for your time and consideration, and I look
forward to hearing from you.
Tips for a Strong Letter
Use confident language
Let your personality shine
through
Show your passion for the
job/field
Include accomplishments from
previous experiences
Share compliments from
supervisors, patients, team
Summer Webinars/Workshops
Career Chat Own Your Future, Room #L2-24
Wednesday, June 12 | 12:30PM 1:30PM
Webinar How to Find a Job Effectively
Thursday, June 20 | 2:30PM - 3:30 PM
Career Chat Own Your Future, Room #L2-16
Tuesday, July 16 | 3:30PM 4:30PM,
Webinar How to Interview with Confidence
Thursday, July 4 | 1:00PM - 2:00 PM
Webinar How to Be Successful at Work
Tuesday, July 16 | 2:30PM 3:30PM
REGISTER ON HIRECENTENNIAL!!!
© Centennial College 2016-2017
Career Services
416-289-5223
centennialcollege.ca/employment
careerservices@centennialcollege.ca
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