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Credit$marts
––––––
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What we offer
Free Tax Preparation
Financial Education
Workshops/Conferences
Benefits Screenings
Financial Coaching &
Planning Program
Financial Fitness Fairs
Maryland CASH
Academy
Advocacy and Policy Bank On Maryland
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Why is Credit Important?
Interest Rates Down Payments
Non-credit
Loans
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Cost of Credit Score
$305,000housewith20%down=Mortgageof$244,000
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Consumer Access to
Credit Reports
Step 2:
Know the Score
Free Credit Monitoring!Free Credit Monitoring!
www.annualcreditreport.com: One free
report each year from each of the three
major credit bureaus.
MD law also allows free report per year
COVID 19 = Free reports weekly
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Credit Scores
A number based on the analysis of
an individual’s credit report that
represents their creditworthiness.
Same info in a report used
3-digit number
Helps lenders efficiently judge
creditworthiness
©2019CreditBuildersAlliance,Inc.Somerightsreserved.
What is a Good Score?
Note: Based on FICO® Score ranges and distributions. As there is no one score and ranges are not
static, what is a “good score” depends on the lender/ business as well as overall consumer
performance at any given time.
Fair credit
(near-prime)
Fair credit
(near-prime)
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Fair Isaac Corporation
Step 2:
Know the Score
SOURCE: FICO
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How to Access Credit Scores
Some financial institutions, credit card issuers,
credit sites (Credit Karma), nonprofit credit and
financial counseling programs
Resource: CFPB list at bit.ly/CFPB_FreeScores
From annualcreditreport.com, myfico.com,
individual credit bureaus, and lenders, if used for
underwriting
POPQUIZ:Isthescorerequiredtobefreetoconsumers?
Ifapersondoesnot
have credithistory
Smallloanorcreditcardaccount
withacreditunion:Creditunions
maybemorewillingtotak eariskon
someonewithnocredit.
SecuredCreditCard: Adeposit
(typicallyaround$200)tobackup
payments.
ThisPhoto byUnknownAuthorislicensedunderCCBYNCSA
©2019CreditBuildersAlliance,Inc.Somerightsreserved.
Keep it Active! Establish and maintain a mix of at
least three active installment and revolving credit
products – ALWAYS PAY ON TIME!
Keep it Low! Lower debt balances on revolving lines
of credit.
Keep it Up! You want at least six months of credit
history -- and activity! -- on your credit report at any time.
Review! Best Practices for Strong Credit Scores
©2019CreditBuildersAlliance,Inc.Somerightsreserved.
In just 6 – 12 months:
Someone with no score who adds installment loan
of $100 and pays it on time can be in the near-
prime to prime range!
A scored consumer with a low score may see an
increase of 35 points!
©2019CreditBuildersAlliance,Inc.Somerightsreserved.
Thank you!
Questions?
www.mdcashacademy.org
Sue Rogan, AFC®
Understanding Mortgage Loans During
the Homebuying Process –
Lunch & Learn Webinar (Maryland Insurance Administration)
Meredith Merchant,
Assistant Commissioner, Consumer and External Affairs
Maryland Office of Financial Regulation
December 7, 2023
Office of Financial Regulation
The views expressed in this presentation are those of the presenter(s) alone and do
not necessarily reflect the position of the Commissioner of Financial Regulation or the
Secretary of the Maryland Department of Labor.
This presentation contains general information only, and is not legal or financial advice.
About OFR
The Office of Financial Regulation (OFR) makes sure
financial institutions and businesses or individuals that
provide financial services are:
Treating Maryland consumers fairly.
Operating in a fiscally sound manner.
Following state laws and regulations.
The financial institutions and financial service providers regulated by
OFR include, but are not limited to*:
Lenders that issue or service mortgage loans, personal loans, vehicle
loans, or installment loans.
Check cashing and money transmission services.
Collection agencies and credit reporting agencies.
Debt management and credit repair businesses.
Sales financing companies and student loan servicing companies.
Banks, credit unions, and trust companies chartered in Maryland.
*See Regulated Industries and Activities on our website for a more extensive
list of the financial services under OFR’s jurisdiction.
Who We Regulate
Z
Know “who” you’re talking to:
Mortgage lender Any business that makes a mortgage loan.
Mortgage loan officer/originator (MLO) An individual who, for a fee or
compensation, takes a loan application and/or negotiates the terms of a
mortgage loan.
Mortgage broker A business that, for a fee or compensation, assists a
borrower in obtaining a mortgage loan and is not named as a lender in the
agreement.
Mortgage servicer A business that collects or otherwise receives
payments on mortgage loans directly from borrowers for distribution to any
other person or company.
See labor.maryland.gov/finance/industry/mortlend.shtml
Mortgage Terminology
Know mortgage loan characteristics:
Principal – The amount of money borrowed.
Interest rate – What the lender charges for borrowing money, usually
expressed as a percentage of the principal; interest rate is included in the
monthly payment.
Annual Percentage Rate (APR) Total cost of borrowing money; includes
the interest rate, points, and/or fees.
Fixed vs. Adjustable Rate Mortgage (ARM) The interest rate remains the
same over time for a fixed-rate mortgage; for ARMs, the interest rate
changes periodically, depending on the loan agreement and index rate.
Loan Term – How long the borrower has to repay the loan, pursuant to the
provisions in the loan agreement.
NOTE: This is a basic list of potential loan characteristics and not exhaustive.
Mortgage Terminology (cont’d)
An escrow account is used to pay certain property-related expenses,
like property taxes, homeowners insurance, and private mortgage
insurance (if applicable).
Escrow accounts are required for some loan types and are set up by the
mortgage lender. Borrowers can request voluntary escrow accounts.
Escrow analyses are conducted annually by the mortgage servicer to ensure
adequate funding; the borrower receives a copy of the analysis.
Private Mortgage Insurance (PMI) – Insurance (paid by borrower) to
protect the lender in the event the borrower defaults on the loan; typically
required by lender for loans with a down payment less than 20% of
purchase price.
What is an Escrow Account?
Understand the Documents
Some of the loan-related documents include:
Prequalification Letter – Lender estimate of the loan amount a borrower
may be approved for; based on unverified info from borrower.
Preapproval Letter – Lender estimate of the loan amount a borrower may be
approved for; based on info from borrower and verified through credit check.
Some lenders use “prequalified” and “preapproved” interchangeably.
Loan Estimate – Standard document with important details about the loan
and loan costs (terms, interest rate, payment, fees and charges, escrow, etc.);
can be used to compare different loans; required for most mortgages.
Closing Disclosure – Standard document with final details about the loan
and loan costs; required for most mortgages and must be given to borrower at
least 3 days before closing.
NOTE: This is a simplified list of documentation provided to the borrower during
the mortgage loan origination and closing process; it is not exhaustive.
First, a little preparation:
Save what you can for down payment, and extra for unplanned expenses.
Know your budget and credit profile.
Gather paperwork (proof of income, account statements, tax returns, etc.)
Then, time to shop around:
Identify potential lenders – ask for recommendations from trusted professionals.
Contact at least three lenders, which may or may not include your own bank or
credit union.
Talk with their loan officers, discuss your needs and obtain preapproval letters;
request Loan Estimates if you choose to move forward.
Compare Loan Estimates and determine which is best for your situation.
Exploring Your Options
Maryland has many nonprofit agencies that directly assist consumers
who are in need of legal or financial advice related to credit, debt,
loans, or other financial products.
First-time homebuyers may work with a nonprofit housing counseling
agency that offers pre-purchase homebuyer education classes
and one-on-one financial counseling sessions.
You may even get a discount on your loan costs!
Use a housing counseling agency approved by the U.S. Department
of Housing & Urban Development. Search for one near you at:
hud4.my.site.com/housingcounseling
Don’t Go it Alone!
Make sure your mortgage loan officer or broker has a current Maryland
license (visit labor.maryland.gov/finance/industry/licsearch.shtml).
Be wary of unsolicited calls from unknown persons saying they are with your
lender or settlement company – always confirm before giving out sensitive
information by calling the lender or company directly, using the phone number
on your documents.
Do not email sensitive financial information without encryption. Lenders
should have secure, encrypted email or password-protected portals.
Watch out for “phishing” scams, in which fraudsters impersonate your loan
officer, broker, lender or settlement company. Examine unsolicited emails
carefully, and refrain from clicking on unknown links. Be especially wary of
those that ask you to input financial information until you confirm the source.
Avoid Mortgage Scams
Consumer complaints help OFR enforce Maryland's consumer
financial protection laws
.
Submit a complaint to OFR if you have a dispute with your mortgage
company that you’ve been unable to resolve (or with any other
company/individual regulated by OFR) or submit a complaint to report
allegations of fraud or other illegal activity. OFR will investigate your
complaint and take additional action if deemed necessary.
Email the Consumer Services Unit at [email protected] for
assistance or to determine whether the subject of a complaint falls under
OFR’s jurisdiction.
Visit OFR’s website to submit a complaint electronically or use the PDF
form. See Consumer Complaints and Inquiries.
Consumer Complaints
The Consumer Financial Protection Bureau (CFPB) has easy-to-
understand information on their website about mortgages and buying a
home. See these pages on CFPB’s website to learn more:
consumerfinance.gov/owning-a-home
consumerfinance.gov/consumer-tools/mortgages
To learn about Maryland’s first-time homebuyer programs, visit the
Maryland Dept. of Housing and Community Development website at
dhcd.maryland.gov.
To learn more about the Maryland Office of Financial Regulation and
access consumer resources or submit a consumer complaint, visit our
website at labor.maryland.gov/finance.
Resources
OFFICE ADDRESS
1100 North Eutaw Street, Suite 611
Baltimore, Maryland 21201
MAIN PHONE NUMBER
(410) 230-6100
GENERAL E-MAIL
OFR WEBSITE
www.labor.maryland.gov/finance
Office of Financial Regulation
QUESTIONS OR COMPLAINTS
Consumer Services Unit
410-230-6077
28
HomeownersInsurance:
UnderstandingtheBasics
Thispresentationdoesnotprovidelegaladvice.
Youshoulddiscussspecificquestionswithyour
trustedfinancialadvisororinsuranceproducer.
29
WhatistheMarylandInsuranceAdministration
TheMarylandInsuranceAdministration(MIA)isthestateagencythat
regulatesinsuranceinMaryland.TheMIA:
Licensesinsurersandinsuranceproducers(agentsorbrokers).
Examinesthebusinesspracticesoflicenseestoensurecompliance.
Monitorssolvencyofinsurers.
Reviews/approvesinsurancepolicyforms.
Reviewsinsuranceratestoensureratesarenotinadequate,
excessiveorunfairlydiscriminatory.
Investigatesconsumerandprovidercomplaintsandallegationsof
fraud.
30
Video:HowtheMIACanHelp
WhatistheMarylandInsuranceAdministration?
Ifyoufeelthatyourinsurerorinsuranceproduceractedimproperly,youhavetherighttofile a
complaint.Examplesofimproperactionsinclude:
Improperlydenyingordelayingpaymentofallorportionsofaclaim;
Improperlyterminatingyourinsurancepolicy;
Raisingyourinsurancepremiumswithoutpropernotice;
Makingfalsestatementstoyouinconnectionwiththesaleofinsuranceorprocessingof
insuranceclaims;and,
Overchargingyouforservices,includingpremiumfinancecharges.
31
Whatishomeownersinsurance?
Homeownersinsurancecanhelpyoumanagethefinancialrisksof
homeownership.Homeownersinsurancemay:
Helpyourecoverfinanciallyfollowingacoveredlosstoyour:
a.Dwelling
b.PersonalProperty(contents)
c.OtherStructures
Mayprotectyoufinanciallyifsomeoneishurtortheirpropertyis
damagedbecauseofsomethingyoudidorsomethingthat
happensonyourproperty byprovidingliabilitycoverageand/or
pa yingformedicalpayments.
32
Whatarethebasicpartsofahomeownersinsurancepolicy?
Thetermsandamountofcoverageforaparticularlosswilldependuponthetermsofyourpolicy.Generally,homeownerspolicies
includethefollowingparts:
DwellingCoverage–providesprotectionifacoveredperildamagesordestroysyourhome.
OtherStructures providesprotectionifacoveredperildamagesordestroysdetached
outbuildingsandstructures,likefences,
thatarenotpartofyourdwelling.
PersonalProperty(contents)providesprotectionifyourpersonalpropertyislost,damagedordestroyedbyacoveredperil.
AdditionalLivingExpenses(ALE)–maypayforadditionalexpensesyouincurwhenyoucannotliveinyourhomebecauseof
damageorlossthatiscoveredbyyourpolicy.Generally,coveragewillonlypayforlivingexpensesthatarenot“normaland
customary.
LiabilityCoverage–mayprovideprotectionifyouoramemberofyourfamilyarelegallyresponsibleforaninjurytoanother
personorcausedamagetoanotherperson’s
property.Liabilitycoveragegenerallypaysforattorneysfeesandanysettlement
amountuptopolicylimits
MedicalPayments–providespaymentuptoaspecifiedamountforreasonableandnecessarymedicalexpensesincurredby
peopleinjuredinanaccidentinyourhomeregardlessoffault(doesnotapplytoyouor
memberofyourhousehold).This
provisionwillpaycoveredmedicalexpensesforaminimumofuptothreeyearsfromthedateofinjuryoraccident.
33
Whenyoupurchaseahomeownersinsurancepolicy,
renewyourpolicy,ormakeanychangestoyourpolicy,
theinsurerwillgiveyouadocumentcalleda
“DeclarationsPage.
Thedeclarationspageisthepartofyourpolicythatis
specifictoyouandprovidesimportantinformation
aboutyourpolicylimits foreachtypeofcoverage
UnderstandingYourDeclarationsPage
34
34
UnderstandingYourDeclarationsPage
TheDeclarationsPagewillshow:
Thenameoftheinsurerandthenameofyour
insuranceproducer
(agentorbroker)
Theinsured’sname(s),andtheaddressofthe
insuredlocation
Itmayalsolistyourmortgagecompany,ifthereis
one,asanadditionalinsured”.
Itisimportanttobesurethatalloftheinformation
listedonthedeclarationspageiscorrect.
35
UnderstandingYourDeclarationsPage
CoveragelistedonyourDeclarationPage:
CoverageA Dwelling.Thisamountistheestimatedcosttorebuildyourhomeifitisconsideredto
beatotallosscausedbyacoveredperilorcauseofloss.
CoverageB–OtherStructures,whichgenera llyprovidescoverageforstructuresthatarenotapart
ofthehousesuchasastandalonegarage,shed,fence,etc.
CoverageC–PersonalProperty,whichgenerallyprovidescoverageforlossordamageduetoa
coveredperiltopersonalproperty,suchasclothingandfurniture
36
UnderstandingYourDeclarationsPage
Theamountsofeachofthesecoverageswill usually
bebaseduponapercentageofthatCoverageA.
Youwillneedtoreadthepolicyformsthoughto
understandwhatisandwhatisnotcoveredunder
eachtypeofcoverageforyourpolicy.
37
UnderstandingYourDeclarationsPage
Thedeclarationpagewillalsoindicatethepolicy
deductible(s).Therearethreedifferenttypesof
deductibles.
Thefirsttypeisaflat,allperildeductible.This
willbeasetamountthatyou,thepolicyholder,
willpayoutofpocketbeforethereisany
paymentunderyourpolicy.Thisamountisaset
dollaramount,suchas$1,000,$2,000,etc.
38
UnderstandingYourDeclarationsPage
Thesecondtypeisapercentagedeductible.Thisisapercentageoftheamountofyourdwelling
coverage(theCoverageApolicylimitsshownonthedec page),notapercentageoftheclaim.For
example,iftheCoverageApolicylimitsamountis$200,000andthedeductibleis5%,the
deductiblewouldbe$10,000.
Thethirdtypeofdeductibleisacombination ofthefirsttwo.Somepolicieshaveapercentage
deductibleforaspecificcauseofloss,likedamagecausedbyawindstorm,andaflatdeductible
forallother coveredperilslikeafire.
39
UnderstandingYourDeclarationsPage
Thedec pagewilllistanyendorsements,like
water/sewerbackupcoverage,ordinanceandlaw
coverage,moldcoverageandreplacementcost
coveragethatmaybeincludedinthepolicy.The
amountofthecoveragelimitswillbelistedaswell.
Buttounderstandthetermsofcoverageforthese
additionalprotections,andanyotherslistedon
thedec page,youwouldneedtoreadtheforms
andendorsement(s)providedwithyourpolicy.
40
DebrisRemoval Thispartofyourpolicy
generallypaystoremovedebris ofdamaged
propertyfollowingacoveredloss.Yourpolicymay
alsopaytoremovefallentreesthatcausedamage
toyourcoveredproperty.
Itisimportanttorememberthateveniftheloss,
damageorinjuryiscover edbyyourpolicy,
yourpolicy
willonlypayuptothepolicylimitsyoupurchased.
Whatarethebasicpartsofa
homeownersinsurancepolicy?
41
WhatcoverageoptionsdoIneed?
Coverageforcertaintypesofpersonalpropertymaybe
cappedatlowerlimits.Ifyoukeepthingsthatare
particularlysusceptibletolosslike cash,securities,jewelry,
furs,manuscripts,andstamporcoincollections,tonamea
few,inyourhome,youmayneedtoincreasetheincluded
limitsatadditionalcost.
Additionalamountsofinsurancecanbepurchased
separately.Askyourinsurerorinsuranceproducerfor
informationaboutschedulingvaluableitemsseparately
andthecostoftheadditionalcoverage.
42
WhatcoverageoptionsdoIneed?
KnowthedifferencebetweenACVandRCV
ActualCashValue(ACV)isthecosttoreplacethedamagedpropertywith“likekindor
qualityminusdepreciationforageanduse.
ReplacementCostValue(RCV)isthecosttoreplacethedamagedpropertywith“likekindor
quality,atfullcostwithoutdepreciation,lesstheamountofyourdeductible.
Itsimportanttorememberyoumaynotreceivethefullreplacementcostuntilyou
actuallyrepairorreplacethedamagedproperty.
43
WhatcoverageoptionsdoIneed?
AdditionalCoverages Water/SewerBackupCoverage
Waterthatbacksupthroughsewersordrainswhenthisbackupisnotdue
tothenegligenceoftheinsuredistypicallynotcoveredunderastandard
homeownerspolicy,butyoucanpurchasewater/sewerbackup
coverage. Thiscoverageprotectsyourhomewhenwateroverflowsa
sumppumporsewageentersyourhomethroughpipesdesignedtocarry
itawa y. Mostinsurersofferseveraldifferentcoveragelimitoptions.
44
WhatcoverageoptionsdoIneed?
AdditionalCoverages–OrdinanceorLawCoverage
Befamiliarwithyourlocalbuildingcodes.
Ifyourhomeisdamagedduringadisaster,youmayberequiredtoperformexpensive
upgradestoyourpropertytocomplywithyourcountyscurrentbuildingcodes.
Askyourinsuranceproduceriftheinsureroffersbuildingordinanceorlawcoverage.
45
Whatfactorsaffectthecostof my
homeownersinsurancepolicy?
PriorClaims Someinsurersmayreviewnotonly
yourlosshistory,butthelosshistoryoftheproperty
whenmakingadecisiononwhethertoinsureyou.
Somefactorstheymayusetoquotepremiumsusing
priorclaimsare:
Date(s)ofpriorclaims
NatureofClaim
Amountpaidbyinsurerforclaim(s)
46
Somefactorsthatmayaffectyourpremiuminclude:
Constructiontypeofhome(frame,brick,modular,etc.)
Ageofhomeandhome’ssystems(electrical,plumbing,HVAC,roof,etc.)
Accessto&qualityoflocalfireprotection
Discounts(ex.,installingdeadboltlocksoralarm,andhavingmultiplepolicies)
Whatfactorsaffectthecostof my
homeownersinsurancepolicy?
47
Deductibles
Youmayhavemanyoptionswhenchoosingadeductible.Ifyouchooseapolicywitha $500
deductible–theremustbe$500ofcovereddamagetoyourhomeorpersonalpropertyforeach
claimbeforeyouareentitledtocollectanymoneyfromyourinsurer.Yourinsurerwilldeduct
$500fromthetotalamountofcovereddamage.
Higherdeductiblesreduceyourpremium.Chooseadeductiblethatyouwillbeabletoaffordto
pa youtofpocketifyouhaveaclaim.
Youcanaskyourinsurerorinsuranceproducerhowmuchyourpremiumwillbereducedby
increasingthe
amountofyourdeductible.
Whatfactorsaffectthecostof my
homeownersinsurancepolicy?
48
Deductibles(continued)
Somehomeownerspoliciescontainspecialpercentagedeductiblesforlossescausedbyspecific
perilssuchaswind,hurricanesor otherstorms.Theinsurer mayautomaticallyincludethese
deductiblesormakethesedeductiblesavailableattheoptionofthepolicyholder.Alwaysask
yourinsurerorinsuranceproducerifyourpolicyhasa flatdeductibleorapercentage
deductible.Percentagedeductiblesarebasedonyourdwellingcoveragelimit,nottheamount
ofyourloss.
Example: Ifyourdwellingisinsuredfor$100,000,andyourpolicyhasa2%deductibleforcertain
perils,yourdeductiblewouldbe$2,000.
Whatfactorsaffectthecostof my
homeownersinsurancepolicy?
49
PolicyLimits
Doyouhaveenoughinsurancecoverage?
Mostinsurersrequirethatyourdwellingcoveragelimitisequaltoatleastacertainpercentageofthe
valueofthereplacementcostofyourhome(typically80%,withtheexceptionoftheModified
NamedPerils(HO8)form.
Additionalinformationregardinginsuringyourhometovalue,aswellaslinkstodwelling
replacementcostestimatorscanbefoundontheMIAswebsiteat:
https://insurance.maryland.gov/Consumer/Pages/HomeownerReconstructionCostEstimators.aspx.
50
WhattypesoflossesareNOTcovered?
Mosthomeownersinsurancepoliciesexcludethefollowingtypesoflosses:
Mudslide
EarthMovement
Groundwaterorseepage
Flood
Floodinsurancemaybeavailableasanendorsementtoyourhomeowners,renters,orcondominium
insurancepolicy,orasaseparatepolicy.Whilesomeinsur e rsofferfloodpolicies,floodinsurancecanalsobe
purchasedfromtheNationalFloodInsuranceProgram(NFIP).Formoreinformation,contactyourinsurer,
insuranceproducer,orgoto
theNFIP’swebsite,www.floodsmart.gov.
51
Summary:Tips
Makesureyourdwellingpolicylimitsareatleast80%of
thereplacementcostofyourhomeormoreifrequired
byyourinsurancepolicy.
KnowthedifferencebetweenACVandRCV.
Askifyoushouldlistandseparatelyinsurevaluableitems
ofpersonalpropertyonapersonalpropertyschedule.
52
Summary:Tips
Askaboutadditionalcoverageslikewater/sewerbackupand
ordinanceorlawcoverage.
Choosethebestdeductibleforyouandunderstandthedifference
betweenflatandpercentagedeductibles.
Lookforlanguageinyourpolicyaboutvacantorunoccupied
property.Somepoliciesha velanguagethatmaypreventreceiving
paymentforaclaimifthepropertyisleftvacantorunoccupied.
Readyourpolicyforclausessuchasan“anticoncurrentcausation”
clause.Damagesincurredbyacombinationofcoveredandnon
coveredperilsaretypicallynotcovered.
53
BePrepared
Createaninventoryofallyourpossessionsandkeepitupdat ed.TheNAICschecklistisavailableat:
https://www.naic.org/documents/index_disaster_section_inventory_checklist.pdf orusethe
HomeInventoryApp:https://content.naic.org/consumer/homeinventory
Photographand/orvideoeachroomandtheexteriorofyourhome.
Safeguardyourrecords insurancepolicies,inventorylist.
Keephandyyourinsuranceproducersname,telephonenumber,andyourpolicynumber(s).
Knowhowtoshutoffthegas,electricityandwater.Bepreparedtoboardupvulnerableplacesaround
thehouse.
54
PublicationsAvailableonMIAsWebsite
Checkoutthefollowingpublicationsformoreinformation
ConsumerGuidetoHomeownersInsura nce
www.insurance.maryland.gov/Consumer/Documents/publications/homeownersinsguide.pdf
TipsonShoppingforHomeownersInsurance
www.insurance.maryland.gov/Consumer/Documents/publications/homeownersshoppingtips.pdf
ShoppingforHomeownersInsura nceCompany/PolicyComparisonWorksheet
www.insurance.maryland.gov/Consumer/Documents/publications/hoshoppingworksheet.pdf
UnderstandingyourHomeownersDeclarationsPage
www.insurance.maryland.gov/Consumer/Documents/publications/understandinghodeclarationspage.pdf
Homeowners&RentersInsuranceaComparisonGuidetoRates
www.insurance.maryland.gov/Consumer/Documents/publications/HORateGuide2020.pdf
InsurancePreparednessforNaturalDisastersPage
www.insurance.maryland.gov/Consumer/Pages/InsurancePreparednessNaturalDisasters.aspx
55
ContactInformation
MarylandInsuranceAdministration
18004926116or4104682000
www.insurance.mar yland.gov
NationalFloodInsuranceProgram
8773362627
www.floodsmart.gov
MarylandHomeImprovementCommission
18882185925or4102306169
www.dllr.state.md.us/license/mhic/
56
MarylandInsuranceAdministration
8004926116|4104682000|8007352258(TTY)
insura nce.maryland.gov
ContactInformation
MDInsuranceAdmin
MarylandInsuranceAdministration
marylandinsuranceadmin
MD_InsuranceenEspañol:MDInsuranceAdminES
https://bit.ly/mdmiayoutube
57
Questions
58