THE ONLINE LEARNING
OPPORTUNITIES & RESOURCE GUIDE
DCAS Citywide Learning & Development
Volume V • June 02, 2020 - June 30, 2020
Inside
This Volume:
Complimentary
Online Learning
Solutions
Low Cost
Technology
Training Programs
Mandated Training
And Other Support
Course Registration
Application
• Microsoft Azure Training
Programs for
IT Professionals
• 12 New Online
Transformational
Leadership Skills Courses
• Sexual Harassment
Prevention Webinar
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WHAT’S
INSIDE . . .
INTERACTIVE TABLE OF CONTENTS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
•
•
•
GUIDE OVERVIEW �������������������������������������������������������������������������������� 1
DIFFERENCES BETWEEN ON-SITE AND ONLINE COURSES
������������������ 1
HOW TO REGISTER FOR CITYWIDE ONLINE TRAINING
What You Need To Do ��������������������������������������������������������������������������������1
What You Can Expect
��������������������������������������������������������������������������������1
LIMITED CLASS SIZES ���������������������������������������������������������������������������� 2
ADHERENCE TO APPLICABLE POLICIES
���������������������������������������������� 2
CONTACT FOR QUESTIONS ABOUT ONLINE TRAINING
��������������������� 2
COMPLIMENTARY ONLINE TRAINING
Transformational Leadership Skills Courses ���������������������������������������������3
Microsoft Azure Training Programs ���������������������������������������������������������10
MANDATED TRAINING PROGRAMS �������������������������������������������������� 22
Sexual Harassment Prevention (Webinar) ���������������������������������������������23
ADDITIONAL ONLINE RESOURCES AND SUPPORT ���������������������������� 24
Cornerstone On Demand ������������������������������������������������������������������������25
Mind Share Partners
���������������������������������������������������������������������������������25
Helpful External Links
��������������������������������������������������������������������������������25
Microsoft Ofce 365 Online Training ������������������������������������������������������������ 25
Webex
������������������������������������������������������������������������������������������������������������ 25
Zoom*
������������������������������������������������������������������������������������������������������������� 25
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Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
WHAT’S INSIDE: INTERACTIVE TABLE OF CONTENTS
•
•
From the NYC Government
Learning and Development Community ����������������������������������������������� 26
Community Recommended External Sites �������������������������������������������������� 26
Shared Tips and Tools �������������������������������������������������������������������������������������26
TECHNOLOGY SKILLS DEVELOPMENT TRAINING ������������������������������27
Microsoft Ofce Products ������������������������������������������������������������������������ 28
Crystal Reports 2016, Part 1 ��������������������������������������������������������������������� 32
Adobe Photoshop CC 2020, Part 1 ��������������������������������������������������������� 33
IT PROFESSIONAL & CERTIFICATE COURSES ��������������������������������������34
Business Intelligence and Data Visualization Tools ������������������������������� 34
Help Desk Expertise ���������������������������������������������������������������������������������� 36
Information Security Expertise ����������������������������������������������������������������� 39
Networking Expertise ������������������������������������������������������������������������������� 42
Information Analysis / Infrastructure Expertise �������������������������������������� 45
Project Management Expertise �������������������������������������������������������������� 46
Architectural Design Expertise ���������������������������������������������������������������� 47
CATALOG COURSES LISTED BY TARGET GROUP �������������������������������49
Managers and Supervisors ���������������������������������������������������������������������� 49
Managers, Supervisors and Select Target Groups �������������������������������� 49
Targeted Staff �������������������������������������������������������������������������������������������� 50
Staff At All Levels ��������������������������������������������������������������������������������������� 52
COURSE REGISTRATION APPLICATION ���������������������������������������������� 53
| 1 |
THE ONLINE LEARNING OPPORTUNITIES & RESOURCES GUIDE
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
GUIDE OVERVIEW
Online courses and programs at the DCAS Citywide Training Center (CTC) are designed
to help New York City employees continue to focus on their professional and personal
development while the City responds to the current COVID-19 health crisis. This catalog
makes it easier to nd available on-demand and mandatory online learning opportunities.
Through our online catalog, New York City employees can:
• View course/program descriptions and offerings
• Access the course registration information and process
DIFFERENCES BETWEEN ON-SITE AND ONLINE COURSES
Many of the things that make you successful in an online training program or class are the
same things that make you successful in a traditional on-site class: participate and ask
questions, listen, remain focused throughout the session, and complete course assignments.
Online training is no longer the “new thing” in learning and development; it has been a
learning and development tool since the late 1990s. To participate in online training, be
sure to check that your computer and internet connection are working properly before the
session begins.
HOW TO REGISTER FOR CITYWIDE ONLINE TRAINING
The CTC has simplied the registration process for our online courses and programs to let
agencies adjust to disruptions in the established protocols due to the NYS Pause Order. You
may apply or register for free or fee-based online courses offered by the Citywide L&D by
following a few simple steps:
What You Need To Do
STEP 1: Complete the required elds on the CTC Application at the end of this guide.
(CTC Applications can also be accessed by clicking links throughout this
document.) Please ll-out the Training Applicant Information and Selected
Course Information sections.
STEP 2: Forward your completed CTC Application to your supervisor for approval/
authorization.
STEP 3: Once your supervisor approves your application, they forward it to your agency’s
Training Liaison who submits the completed training request to the Citywide
Training Center. (Note: The CTC will process training applications it receives from
Training Liaisons under the assumption that Liaisons have obtained all permissions
needed for you to participate in the selected course(s), including the Agency
Fiscal Ofcers’ approval, if needed.)
What You Can Expect
Shortly after you submit your training application, you will receive a conrmation from
either your Training Liaison or the CTC that your training request has been processed.
•
•
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THE ONLINE LEARNING OPPORTUNITIES & RESOURCES GUIDE
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
In addition, you also will receive instructions via email, including steps to log-in, specic audio
and computer requirements, and other relevant information from the CTC or the vendor
hosting the program.
LIMITED CLASS SIZES
Some online courses have limited enrollment (20-25 participant maximum), similar to the
enrollment caps in small, face-to-face courses. Limited enrollment keeps class size to
a manageable level for instructors, and helps ensure a positive learning experience for
program participants. For most online programs, registration is on a “rst-come, rst-served”
basis, and the CTC will send course registration conrmations to Agency Training Liaisons in
advance of course(s). We recommend that you register early, and contact your Agency
Training Liaison if you have questions about the status of your course conrmation.
ADHERENCE TO APPLICABLE POLICIES
Citywide Training Center standard policies on costs, payments, registrations, and cancella-
tions will apply. You can nd more information in the current Spring catalog (pages 4 and 5)
on our website.
All Training Liaisons who had prior access to NYCAPS may still use it for registration, if
available.
CONTACT FOR QUESTIONS ABOUT ONLINE TRAINING
If you have any questions or need assistance, please contact the Citywide Training Center
hotline at 212-386-0005, or email us at [email protected].
NOTE: Underlined text means that it’s a link.
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COMPLIMENTARY ONLINE
TRAINING PROGRAMS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
TRANSFORMATIONAL LEADERSHIP SKILLS
Five Tools to Maintain Employee Engagement
Through Turbulent Times ............................................................................................4
NO COST ONLINE LEARNING
SOLUTIONS
Jump to TOC
•
Energy Leadership™: Leveraging Core Energy
as a Competitive Advantage ...............................................................................5
The Basics of Problem-Solving with Lean Six Sigma ..............................4
Essential Skills for Leaders ........................................................................................5
Introduction to Design Thinking ............................................................................6
Managing Workplace Change Successfully ..............................................7
Organizational Design for Leaders: Design for
Agility and Flexibility ....................................................................................................7
Process Mapping for Process Improvement ...............................................8
Introduction to Data Visualization in Excel ..................................................6
Psychological Dimensions of Leading and Supervision .....................8
R Basics..................................................................................................................................9
Strategic Communication Skills for Managers ..........................................9
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•
•
•
•
•
•
•
•
•
| 4 |
Citywide Online Learning Opportunities
COMPLIMENTARY ONLINE TRAINING PROGRAMS
DCAS Citywide Learning & Development
Course
Code
Days of
Training
Date Time Cost Credits
C8524X 2 hrs June 29, 2020
10:00 am - 12:00 pm N/C N/A
Open CTC Application
Five Tools to Maintain Employee Engagement
Through Turbulent Times
Current events have reinforced for all of us that change is both pervasive and can
happen at any time. This practical online workshop will allow you to reect on and
strategize for current or anticipated changes that are top-of-mind for you. It will give
you the skills to recognize your and others’ reactions to change. It will help you to
model and facilitate productive behaviors despite environmental uncertainty and
turbulence. Managers will acquire a practical set of tools to apply with their direct
reports to maintain trust and productivity under consistently changing organizational
conditions.
Target Audience: Managers, Supervisors and Team Leaders
The Basics of Problem-Solving with Lean Six Sigma
Lean Six Sigma provides a comprehensive toolkit for understanding and solving
problems to help organizations resolve their crises and deliver consistent, high-quality
results. This introductory course will provide participants with a basic understanding
of the Lean Six Sigma methodology and how to apply it to improve quality, reduce
waste, and increase morale.
Target Audience: Managers, Supervisors and Quality Assurance Professionals
Course
Code
Days of
Training
Date Time Cost Credits
C8535X 2 hrs June 15, 2020
10:00 am - 12:00 pm N/C N/A
Open CTC Application
Jump to Section List
Jump to Section List
COMPLIMENTARY ONLINE TRAINING
Transformational Leadership Skills Courses
•
•
| 5 |
COMPLIMENTARY ONLINE TRAINING PROGRAMS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
Energy Leadership™: Leveraging Core Energy as
a Competitive Advantage
When we hear the term “leadership”, we often think of CEOs, managers, elected
ofcials, and other inuential people. However, true leadership goes beyond a job
title. In theory, we’re all leaders, every day, and in every aspect of our lives. That
means that no matter who you are or what you do, you have an opportunity to lead.
This is where the power of Energy Leadership™ comes in. It recognizes that each of us
has the unique ability to identify and shift our own energies to better serve ourselves,
our clients, and anyone else we interact with on a daily basis.
Audience: Staff at all levels
Course
Code
Days of
Training
Date Time Cost Credits
C8525X 2 hrs June 30, 2020
01:00 pm - 03:00 pm N/C N/A
Course
Code
Days of
Training
Date Time Cost Credits
C8526X 2 hrs June 22, 2020
10:00 am - 12:00 pm N/C N/A
Essential Skills for Leaders
Effective leaders are critical to an organization’s success. This interactive online
workshop will provide emerging, new and/or seasoned leaders with the tools
necessary to lead their team to success. We’ll cover the following topics: setting
expectations, goal setting, delegation, and productive feedback. They’ll be several
experiential exercises where you’ll be able to use real-life examples and leave with
answers to some of your most pressing employee issues. Participants will leave
energized and excited to lead with condence!
Target Audience: Managers, Directors, Supervisors and Professionals
Jump to Section List
Jump to Section List
Open CTC Application
Open CTC Application
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Citywide Online Learning Opportunities
COMPLIMENTARY ONLINE TRAINING PROGRAMS
DCAS Citywide Learning & Development
Course
Code
Days of
Training
Date Time Cost Credits
C8527X 2�5 hrs June 17, 2020
09:30 am - 12:00 pm N/C N/A
Introduction to Data Visualization in Excel
An introduction to key concepts of how to create truthful and visually compelling
visualizations of important data. The session will cover how to create impactful charts,
graphs, and other informational visualizations in order to effectively communicate
critical analysis to decision-makers, policymakers, and other key stakeholders.
Target Audience: Analysts, Supervisors and Managers
Jump to Section List
Course
Code
Days of
Training
Date Time Cost Credits
C8528X 2�5 hrs June 18, 2020
09:30 am - 12:00 pm N/C N/A
Introduction to Design Thinking
An introduction to the ways that design thinking can be used to explore data-driven
thinking. The session will use a relevant NYC scenario to give participants a taste of
how to ask and strategize the process of answering complex questions.
Target Audience: Analysts, Supervisors and Managers
Jump to Section List
•
•
Open CTC Application
Open CTC Application
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COMPLIMENTARY ONLINE TRAINING PROGRAMS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
Managing Workplace Change Successfully
Today’s work environment emphasizes a culture of constant change. From the current
pandemic to multiple generations in the workplace to the impact of technology, it is
critical that managers build the capability and mindset to deal with and lead through
organizational change effectively. This program will take managers through a range
of soft and hard skills necessary to inuence themselves and others toward embracing
and adopting new behaviors and expectations in order to successfully manage
through workplace change.
Target Audience: Managers and Supervisors
Course
Code
Days of
Training
Date Time Cost Credits
C8529X 2 hrs June 25, 2020
11:00 am - 01:00 pm N/C N/A
Organizational Design for Leaders: Designing for
Agility and Flexibility
This workshop is designed to offer tactics and approaches for organizational structures
to enable information ow, responsiveness, and innovation. You will learn the process
steps of organization redesign and change - the steps of good analysis and decision-
making.
Target Audience: Managers, Supervisors, Project Leaders, and Staff that are performing
an organization design role
Course
Code
Days of
Training
Date Time Cost Credits
C8530X 2 hrs June 23, 2020
01:00 pm - 03:00 pm N/C N/A
Jump to Section List
Jump to Section List
•
•
Open CTC Application
Open CTC Application
| 8 |
Citywide Online Learning Opportunities
COMPLIMENTARY ONLINE TRAINING PROGRAMS
DCAS Citywide Learning & Development
Psychological Dimensions of Leading and
Supervision
This course is intended for employees in leadership and supervisory roles - or for high
potentials who already carry responsibility and who seek to advance into such roles.
Through presentation, group discussion and reective exercises, participants acquire
a deeper understanding of latent group dynamics that can inhibit, or support, group
cohesion. Participants gain insight into how to recognize and manage psychological
aspects of group functioning to reduce the negative effects of deep emotions, such
as fear, on group and individual behavior and workplace performance. They gain
self-awareness and practice articulating and advocating for themselves and others.
In doing so, they learn how to recognize and avoid counterproductive behaviors (e.g.,
blaming, scapegoating) that can disrupt cooperative efforts to achieve shared goals.
Target Audience: Managers, Supervisors and Team Leaders
Process Mapping for Process Improvement
Process Mapping is the foundational tool of all Process Improvement programs,
including both Lean and Six Sigma. It is also a fundamental tool of ISO 9000
certication, the international quality management standard for organizations. This
session describes the different types of process maps, when to use each, and how to
use them to identify improvement opportunities in work processes.
Target Audience: Staff that want to improve work processes so that their jobs are
accomplished better, faster, and easier
Jump to Section List
Jump to Section List
Course
Code
Days of
Training
Date Time Cost Credits
C8532X 2 hrs June 16, 2020
11:00 am - 01:00 pm N/C N/A
Open CTC Application
Course
Code
Days of
Training
Date Time Cost Credits
C8531X 2 hrs June 26, 2020
10:00 am - 12:00 pm N/C N/A
Open CTC Application
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•
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COMPLIMENTARY ONLINE TRAINING PROGRAMS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
R Basics
An introduction to the key concepts of how to leverage the R programming language
for data analysis using open data. The course will cover the basic syntax of R as it
relates to performing basic exploratory data analysis.
Target Audience: Analysts, Supervisors and Managers
Strategic Communication Skills for Managers
Being a manager means taking on a lot of responsibility. Delegating, disciplining,
moving the company forward, and promoting key workers just scratches the surface of
a manager’s responsibility. Therefore, if there is a disconnect between a manager and
his or her employees, there is a huge cost to pay in productivity, team building, and
communication. This course will teach you how to be a relatable, respectable and
dependable manager who is able to keep all aspects of your team in-check. As a
result, you will be able to have a clear direction, meet your employees’ needs, handle
difcult conversations with ease, and boost your assertiveness as a leader.
Target Audience: Managers and Supervisors
Course
Code
Days of
Training
Date Time Cost Credits
C8534X 2 hrs June 19, 2020
10:00 am - 12:00 pm N/C N/A
Jump to Section List
Jump to Section List
Open CTC Application
Course
Code
Days of
Training
Date Time Cost Credits
C8533X 2 hrs June 24, 2020
10:00 am - 12:00 pm N/C N/A
Open CTC Application
•
•
| 10 |
Citywide Online Learning Opportunities
COMPLIMENTARY ONLINE TRAINING PROGRAMS
DCAS Citywide Learning & Development
AZURE TRAINING PROGRAMS FOR IT PROFESSIONALS
AZ-900T01: Microsoft Azure Fundamentals (1 Day) .............................12
AZ-104T00: Microsoft Azure Administrator ..................................................13
AZ-900T00: Microsoft Azure Fundamentals (2 Day) .............................12
AZ-204T00: Developing Solutions for Microsoft
Azure Associate (Developer) ...................................................13
AZ-301: Microsoft Azure Architect Design Expert ...........................14
AZ-400T00: Designing and Implementing
Microsoft DevOps Solutions .......................................................15
AZ-500T00: Microsoft Azure Security Technologies
Associate (Security Engineer) ..................................................15
AZ-300: Microsoft Azure Architect
Technologies Expert ........................................................................14
•
•
•
•
•
•
•
•
Fundamental Courses
Advanced Courses
Microsoft Azure is a cloud computing service created by Microsoft for building, testing,
deploying, and managing applications and services through Microsoft-managed
data centers. Citywide Learning and Development, in conjunction with our long-
standing technology vendor, NetCom, is offering the following Microsoft Azure training
classes free to IT Professionals during the month of June.
To register, please complete a CTC course application and forward it to the Citywide
Training Center at [email protected]. Shortly afterwards, you will be
notied by NetCom about the status of your registration.
PLEASE NOTE: Complete Azure course titles should be written on the CTC application
form, including the numbers that start with letters AZ-, DP-, AI and/or WS- for each title.
[For example, AZ-900T01: Microsoft Azure Fundamentals (1 Day)]. The course code
is in the course description and should be placed in the Course Code section on the
CTC application.
| 11 |
COMPLIMENTARY ONLINE TRAINING PROGRAMS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
DP-100T01: Designing and Implementing a Data
Science Solution on Azure (Data Scientist) ....................16
DP-200T01: Implementing an Azure Data Solution
Associate (Data Engineer) .........................................................16
DP-201T01: Designing an Azure Data Solution
Associate (Data Engineer) .........................................................17
AI-100T01: Designing and Implementing an Azure
AI Solution Associate (AI Engineer) .....................................17
•
•
•
•
AZ-120T00: Planning and Administering Microsoft
Azure for SAP Workloads .............................................................18
•
WS-050T00: Migrating Application Workloads to Azure ...................19
DP-050T00: Migrate SQL Workloads to Azure ...........................................19
DP-060T00: Migrate NoSQL Workloads to Azure
Cosmos DB ............................................................................................20
DP-070T00: Migrate Open Source Data Workloads
to Azure ..................................................................................................20
•
•
•
•
AZ-010T00: Microsoft Azure Administration for
AWS SysOps .........................................................................................21
•
Migration Courses
AZURE TRAINING PROGRAMS FOR IT PROFESSIONALS (continued)
| 12 |
Citywide Online Learning Opportunities
COMPLIMENTARY ONLINE TRAINING PROGRAMS
DCAS Citywide Learning & Development
Microsoft Azure Fundamentals (1 Day)
This two-day course will provide foundational level knowledge on cloud services and
how those services are provided with Microsoft Azure. The course can be taken as
an optional rst step in learning about cloud services and Microsoft Azure, before
taking further Microsoft Azure or Microsoft cloud services courses. The course will cover
general cloud computing concepts as well as general cloud computing models and
services such as Public, Private and Hybrid cloud and Infrastructure-as-a-Service (Iaas),
Platform-as-a-Service (PaaS), and Software-as-a-Service (SaaS). It will also cover
some core Azure services and solutions, as well as key Azure pillar services concerning
security, privacy, compliance, and trust. It will nally cover pricing and support services
available with Azure. Note: If you need hands-on experience, consider the AZ-900T00:
Microsoft Azure Fundamentals (2 Day) course. The content for both AZ-900T01 and
900T00 courses align to the AZ-900 exam objective domain.
Target Audience: IT Professionals
Course
Code
Days of
Training
Date Time Cost Credits
IT-7001 1 June 29
09:00 am - 05:00 pm N/C N/A
Microsoft Azure Fundamentals (2 Day)
This two-day course will provide foundational level knowledge on cloud concepts;
core Azure services; security, privacy, compliance, and trust; and Azure pricing and
support. Note: This course provides an Azure pass and time for students to participate
in hands-on labs. If you do not need hands-on experience, consider the AZ-900T01:
Microsoft Azure Fundamentals (1 Day) course. The content of both AZ-900T00 and
900T01courses align to the AZ-900 exam objective domain.
Target Audience: IT Professionals
Course
Code
Days of
Training
Date Time Cost Credits
IT-7002 2
June 08-09;
June 22-23;
June 29-30
09:00 am - 05:00 pm N/C N/A
•
Open CTC Application
Open CTC Application
Azure Training Programs
AZ-900T00:
•
AZ-900T01:
Fundamentals Training Courses
Jump to Section List
Jump to Section List
| 13 |
COMPLIMENTARY ONLINE TRAINING PROGRAMS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
Developing Solutions for Microsoft Azure
Associate (Developer)
This course teaches developers how to create end-to-end solutions in Microsoft Azure.
Students will learn how to implement Azure compute solutions, create Azure Functions,
implement and manage web apps, develop solutions utilizing Azure storage, imple-
ment authentication and authorization, and secure their solutions by using KeyVault
and Managed Identies. Students will also learn how to connect to and consume
Azure services and third-party services and include event- and message-based models
in their solutions. The course also covers monitoring, troubleshooting, and optimizing
Azure solutions. This course provides students with the key knowledge to help prepare
for Exam AZ-204: Developing Solutions for Microsoft Azure. Passing this exam is
required to earn the Microsoft Certied Azure Developer Associate certication.
Target Audience: IT Professionals
Microsoft Azure Administrator
Microsoft Azure Administrator course teaches IT Professionals how to manage their
Azure subscriptions, secure identies, administer the infrastructure, congure virtual
networking, connect Azure and on-premises sites, manage network trafc, implement
storage solutions, create and scale virtual machines, implement web apps and
containers, back-up and share data, and monitor your solution.
Target Audience: IT Professionals
Jump to Section List
Course
Code
Days of
Training
Date Time Cost Credits
IT-7009 5 June 22-26
09:00 am - 05:00 pm N/C N/A
Open CTC Application
Course
Code
Days of
Training
Date Time Cost Credits
IT-7008 4
June 8-11;
June 22-25
09:00 am - 05:00 pm N/C N/A
Open CTC Application
Advanced Training Courses
•
•
AZ-204T00:
AZ-104T00:
Jump to Section List
| 14 |
Citywide Online Learning Opportunities
COMPLIMENTARY ONLINE TRAINING PROGRAMS
DCAS Citywide Learning & Development
Microsoft Azure Architect Technologies
Expert
This course provides students with the key knowledge to help prepare for Exam AZ-300.
Passing this exam is required to earn Microsoft Certied Azure Solutions Architect Expert
certication.
Target Audience: IT Professionals
Microsoft Azure Architect Design Expert
This course provides students with the key knowledge to help prepare for Exam AZ-301.
Passing this exam is required to earn Microsoft Certied Azure Solutions Architect Expert
certication.
Target Audience: IT Professionals
•
AZ-301:
Course
Code
Days of
Training
Date Time Cost Credits
IT-7011 4
June 08-11;
June 15-18;
June 22-25
09:00 am - 05:00 pm N/C N/A
Course
Code
Days of
Training
Date Time Cost Credits
IT-7010 5
June 08-12;
June 15-19
09:00 am - 05:00 pm N/C N/A
Open CTC Application
Open CTC Application
•
AZ-300:
Jump to Section List
Jump to Section List
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COMPLIMENTARY ONLINE TRAINING PROGRAMS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
Designing and Implementing Microsoft
DevOps Solutions
This course provides the knowledge and skills to design and implement DevOps
processes and practices. Students will learn how to plan for DevOps, use source
control, scale Git for an enterprise, consolidate artifacts, design a dependency
management strategy, manage secrets, implement continuous integration, implement
a container build strategy, design a release strategy, set-up a release management
workow, implement a deployment pattern, and optimize feedback mechanisms.
Target Audience: IT Professionals
•
AZ-400T00:
Microsoft Azure Security Technologies
Associate (Security Engineer)
This course provides students with the key knowledge to help prepare for Exam AZ-500:
Microsoft Azure Security Technologies. Passing this exam is required to earn Microsoft
Certied Azure Security Engineer Associate certication. In this course, students will
gain the knowledge and skills needed to implement security controls, maintain the
security posture, and identify and remediate vulnerabilities by using a variety of
security tools. The course covers scripting and automation, virtualization, and cloud
N-tier architecture.
Target Audience: IT Professionals
Course
Code
Days of
Training
Date Time Cost Credits
IT-7012 5
June 08-12;
June 15-19
09:00 am - 05:00 pm N/C N/A
Course
Code
Days of
Training
Date Time Cost Credits
IT-7013 4 June 22-July 25
09:00 am - 05:00 pm N/C N/A
Open CTC Application
Open CTC Application
•
AZ-500T00:
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Citywide Online Learning Opportunities
COMPLIMENTARY ONLINE TRAINING PROGRAMS
DCAS Citywide Learning & Development
Designing and Implementing a Data
Science Solution on Azure (Data Scientist)
Gain the necessary knowledge about how to use Azure services to develop, train,
and deploy machine learning solutions. The course starts with an overview of Azure
services that support data science. From there, it focuses on using Azure’s premier
data science service, Azure Machine Learning service, to automate the data science
pipeline. This course is focused on Azure and does not teach the student how to do
data science; this course assumes students already know that.
Target Audience: IT Professionals
Course
Code
Days of
Training
Date Time Cost Credits
IT-7014 3
June 08-10;
June 22-24
09:00 am - 05:00 pm N/C N/A
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Open CTC Application
•
DP-100T01:
Implementing an Azure Data Solution
Associate (Data Engineer)
In this course, the students will implement various data platform technologies into
solutions that are in line with business and technical requirements including on-
premises, cloud, and hybrid data scenarios incorporating both relational and No-
SQL data. They will learn how to process data using a range of technologies and
languages for both streaming and batch data. The students will also explore how to
implement data security including authentication, authorization, data policies, and
standards. They will dene and implement data solution monitoring for both the data
storage and data processing activities. Finally, they will manage and troubleshoot
Azure data solutions which includes the optimization and disaster recovery of big data,
bath processing, and streaming data solutions.
Target Audience: IT Professionals
Course
Code
Days of
Training
Date Time Cost Credits
IT-7015 3 June 22-24
09:00 am - 05:00 pm N/C N/A
Open CTC Application
•
DP-200T01:
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COMPLIMENTARY ONLINE TRAINING PROGRAMS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
Designing an Azure Data Solution
Associate (Data Engineer)
In this course, the students will design various data platform technologies into
solutions that are in line with business and technical requirements. This can include
on-premises, cloud, and hybrid data scenarios which incorporate relational, No-SQL
or Data Warehouse data. They will also learn how to design process architectures
using a range of technologies for both streaming and batch data. The students will
also explore how to design data security including data access, data policies and
standards. They will also design Azure data solutions which includes the optimization,
availability, and disaster recovery of big data, batch processing and streaming data
solutions.
Target Audience: IT Professionals
Course
Code
Days of
Training
Date Time Cost Credits
IT-7016 2 June 25-26
09:00 am - 05:00 pm N/C N/A
Open CTC Application
•
DP-201T01:
Designing and Implementing an Azure
AI Solution Associate (AI Engineer)
Build a customer support chat Bot that uses Articial Intelligence (AI) from the Microsoft
Azure platform including language understanding and pre-built AI functionality in the
Azure Cognitive Services. This course teaches the concepts of Azure AI engineering
by presenting and developing a scenario that creates a customer support Bot utilizing
various tools and services in the Azure AI landscape like language understanding, QnA
Maker, and various Azure Cognitive Services to implement language detection, text
analytics, and computer vision.
Target Audience: IT Professionals
Course
Code
Days of
Training
Date Time Cost Credits
IT-7017 3 June 15-17
09:00 am - 05:00 pm N/C N/A
Open CTC Application
•
AI-100T01:
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Citywide Online Learning Opportunities
COMPLIMENTARY ONLINE TRAINING PROGRAMS
DCAS Citywide Learning & Development
Planning and Administering Microsoft
Azure for SAP Workloads
This course teaches IT Professionals experienced in SAP solutions how to leverage
Azure resources that include deployment and conguration of virtual machines, virtual
networks, storage accounts, and Azure AD that includes implementing and managing
hybrid identities. Students of this course will learn through concepts, scenarios,
procedures, and hands-on labs how to best plan and implement migration and
operation of an SAP solution on Azure. Students will receive guidance on subscriptions,
create and scale virtual machines, implement storage solutions, congure virtual
networking, back-up and share data, connect Azure and on-premises sites, manage
network trafc, implement Azure Active Directory, secure identities, and monitor their
solution.
Target Audience: IT Professionals
Course
Code
Days of
Training
Date Time Cost Credits
IT-7018 4
June 09-12;
June 22-25
09:00 am - 05:00 pm N/C N/A
Open CTC Application
•
AZ-120T00:
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COMPLIMENTARY ONLINE TRAINING PROGRAMS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
Course
Code
Days of
Training
Date Time Cost Credits
IT-7005 1 June 18
09:00 am - 05:00 pm N/C N/A
Migrate NoSQL Workloads to Azure
Cosmos DB
This course will teach students what is Cosmos DB and how you can migrate MongoDB
and Cassandra workloads to Cosmos DB.
Target Audience: IT Professionals
Migrating Application Workloads to
Azure
This workshop teaches IT Professionals how to migrate existing on-premises workloads
and assets to the cloud, specially to the Microsoft Azure platform. Students learn
how to assess and evaluate an existing on-premises environment in preparation for a
cloud migration. Students also learn how to monitor and optimize their Azure-based
workloads to maximize return on investment (ROI), and use Azure services to protect
and manage their virtual machines, applications, and data.
Target Audience: IT Professionals
Course
Code
Days of
Training
Date Time Cost Credits
IT-7003 2 June 08-09
09:00 am - 05:00 pm N/C N/A
Open CTC Application
•
WS-050T00:
Mitigation Training Courses
Open CTC Application
•
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DP-060T00:
| 20 |
Citywide Online Learning Opportunities
COMPLIMENTARY ONLINE TRAINING PROGRAMS
DCAS Citywide Learning & Development
Migrate Open Source Data Workloads
to Azure
This course will enable the students to understand Azure SQL Database, and educate
the students on what is required to migrate MySQL and PostgreSQL workloads to Azure
SQL Database.
Target Audience: IT Professionals
Course
Code
Days of
Training
Date Time Cost Credits
IT-7006 1 June 15
09:00 am - 05:00 pm N/C N/A
Open CTC Application
•
DP-070T00:
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| 21 |
COMPLIMENTARY ONLINE TRAINING PROGRAMS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
Microsoft Azure Administration for
AWS SysOps
This two-day course is designed for AWS SysOps Administrators interested in learning
how Azure is different from AWS, and how Azure is administered. The main topics
are Azure Administration, Azure Networking, Azure Compute, Azure Storage, and
Azure Governance. This course combines lecture with hands-on practical exercises
and discussion/review. The students will build an end-to-end architecture that
demonstrates the main features discussed in the course.
Target Audience: IT Professionals
Course
Code
Days of
Training
Date Time Cost Credits
IT-7007 2 June 15-16
09:00 am - 05:00 pm N/C N/A
Open CTC Application
•
AZ-010T00:
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| 22 |
MANDATED TRAINING AND
OTHER ONLINE SUPPORT
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
MANDATED TRAINING PROGRAMS
Sexual Harassment Prevention (Webinar) .........................................................23
The following webinar will continue to be offered to maintain continuity of service to
our customers and ensure that agencies are able to meet their mandated training
requirements.
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MANDATED TRAINING AND OTHER ONLINE SUPPORT
Citywide Online Learning Opportunities DCAS Citywide Learning & Development
Sexual Harassment Prevention (Webinar)
This training will facilitate awareness of the City’s prohibition on sexual harassment in its
workplaces under applicable laws and the City’s Equal Employment Opportunity (EEO)
Policy. Participants will learn denitions of sexual harassment, relevant legislation, the
prevention techniques, and a procedure for ling a complaint. This course will help
the participants create an environment that is free from sexual harassment.
Topics Will Include:
• Denitions and examples of sexual harassment
• How sexual harassment is a form of unlawful discrimination under federal, state, and
local law
• The role of the New York City Commission on Human Rights (NYC CHR), the
New York State Division of Human Rights (NYS DHR), and the United States Equal
Employment Opportunity Commission (US EEOC), and the complaint procedures
• The complaint process for employees, managers, and supervisors
• The prohibition of retaliation
• The importance of bystander intervention
Target Audience: Staff at all levels
Course Code
Days of
Training
Dates Cost Credits
C7965W 2 hrs�
Offered daily as a webinar
beginning on April 06, 2020
N/C N/A
Open CTC Application
IMPORTANT NOTE: A Course Certicate is proof that you’ve met all course requirements. In
order to receive a Course Certicate for Sexual Harassment Prevention, you must successfully
complete the webinar as an online, on-camera participant. Course Certicates will not be
generated for learners who only call-in or take part in the program only by telephone.
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MANDATED TRAINING PROGRAMS
| 24 |
Citywide Online Learning Opportunities
MANDATED TRAINING AND OTHER ONLINE SUPPORT
DCAS Citywide Learning & Development
Cornerstone On Demand ........................................................................................25
Mindshare Partners ......................................................................................................25
Microsoft Ofce 365 ....................................................................................................25
WebEx ...................................................................................................................................25
Zoom (Important NYC Cyber Command Advisory included) ........................................25
From the NYC Government
Learning and Development Community .....................................................26
ADDITIONAL ONLINE RESOURCES AND SUPPORT
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•
•
•
•
•
•
| 25 |
MANDATED TRAINING AND OTHER ONLINE SUPPORT
Citywide Online Learning Opportunities DCAS Citywide Learning & Development
Cornerstone On Demand
Cornerstone Cares - a free online public learning platform where you can access the
following training:
- COVID-19 infection prevention and control
- self-care and stress management
- information on home work productivity
Mind Share Partners
Explore resources to support workplace mental health during the coronavirus
pandemic.
Microsoft Ofce 365 Online Training
Whether you’re new to Ofce 365 or simply want to refresh your skills, the following
resources from Microsoft offer convenient, no-cost ways to develop and practice
while you work from home.
Ofce 365 Training Center
Tips for Working with Ofce 365
Microsoft Teams Videos On Demand
Microsoft Ofce 365 Training Platforms for End Users and IT Professionals
Webex
WebEx Quick Start Guide
Free resources and instructions to keep organizations up and running using Cisco
WebEx
Zoom*
Free resources and instructions to keep organizations up and running using Zoom
To read the complete NYC Cyber Command Advisory, click here�
*Advisory: NYC agencies have received guidance from NYC3 Cyber Command to update to the latest
version of Zoom Client for Meetings for Windows and Mac immediately. Zoom has identied
multiple vulnerabilities, including 2 Zero-Days (Unknown software vulnerability)�
ADDITIONAL ONLINE RESOURCES AND SUPPORT
Helpful External Links
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•
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-
-
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-
-
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Citywide Online Learning Opportunities
MANDATED TRAINING AND OTHER ONLINE SUPPORT
DCAS Citywide Learning & Development
We want to express our sincere gratitude to the New York City Training Directors and
our colleagues across the Citywide learning and development community who
graciously shared the following online educational information and learning resources.
From the NYC Government Learning and Development Community
Department of Correction (DOC)
The links and documents contained herein are provided as a convenience and for informational purposes only;
they do not constitute an endorsement or an approval by the Department of Citywide Administrative Services.
You are advised to use an abundance of caution when visiting external sites with which you are unfamiliar, and you
are asked to contact the external sites directly for answers to any questions you may have regarding their content.
ENDORSEMENT DISCLAIMER
Vital Smarts
A top 20 leadership training company that’s home to award-winning courses
that enables organizations to achieve new levels of performance by changing
employee behavior.
Goodwill Workplace Training
Goodwill Industries works to enhance people’s dignity and quality of life by
strengthening their communities, eliminating their barriers to opportunity, and
helping them reach their full potential through learning and the power of work.
GCFLearningFree
The GCFLearningFree.org program has helped millions around the world learn the
essential skills they need to live and work in the 21st century. GCFLearningFree.
org offers training completely free on more than 200 professional and personal
development topics.
HRDQ Consulting
HRDQ Consulting is a specialized training rm that provides experiential and small
group learning through virtual and online courses.
Shared Tips and Tools
- Resources for Supervising Remote Employees
- Tips for Working from Home With Children
- Tips for Working from Home
Community Recommended External Sites
Partners in Leadership: Leading During Uncertainty Extended Series
Degreed: Webinars
Ofce of Labor Relations (OLR)
- WorkWell NYC
- The WorkWell NYC Digital Calendar
•
•
LOW COST CITYWIDE ONLINE
LEARNING SOLUTIONS
| 27 |
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
Microsoft Ofce Product Courses
Excel ............................................................................................................................ 28-30
Word ...................................................................................................................................31
Crystal Reports Products ............................................................................................... 32
Adobe Creative Cloud Products .............................................................................. 33
IT Professional & Certication Courses ............................................................34-48
TECHNOLOGY SKILLS DEVELOPMENT COURSES
DCAS Citywide Learning & Development offers a full compilation of software offer-
ings, including Microsoft Ofce products, Adobe products, IT Certications, and
others. The available online (remote) computer courses are offered through a
successful partnership with our long-standing vendors - New Horizons and NetCom,
respectively.
If you have any questions about the computer or IT courses, please reach out
directly to Orson Ward at [email protected].
LOW COST ONLINE LEARNING
SOLUTIONS
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LOW COST ONLINE LEARNING AND DEVELOPMENT SOLUTIONS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
This course aims to provide participants with a foundation for Excel knowledge
and skills, which they can build upon to eventually become an expert in data
manipulation.
Objectives:
• Get to know the layout of Excel 2016
• Perform calculations
• Modify and format a worksheet
• Manage and print workbooks
Target Audience: Employees who wish to gain the foundational understanding of
Microsoft Ofce Excel 2016 necessary to create and work with electronic worksheets
Course Code
Days of
Training
Dates Cost Credits
T3074
1
June 10 $150 .6CEUs/8CPEs
Prerequisite: Basic knowledge of computer applications
Open CTC Application
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Microsoft Excel 2016, Part 1
Microsoft Ofce Products
TECHNOLOGY SKILLS DEVELOPMENT TRAINING
| 29 |
LOW COST ONLINE LEARNING AND DEVELOPMENT SOLUTIONS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
This course builds upon the knowledge presented in the Microsoft Ofce Excel 2016,
Part 1 course and helps start participants down the road to creating advanced
workbooks and worksheets.
Objectives:
• Work with functions and lists
• Analyze data and visualize data with charts
• Examine data with Pivot Tables and Pivot Charts
Target Audience: Employees who already have the foundational knowledge of Excel
2016, and want to take advantage of some of the higher-level Excel functionality to
analyze and present data
Course Code
Days of
Training
Dates Cost Credits
T3075
1
June 22; July 08 $150 .6CEUs/8CPEs
Prerequisite: Excel 2016, Part 1
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Microsoft Excel 2016, Part 2
Open CTC Application
| 30 |
LOW COST ONLINE LEARNING AND DEVELOPMENT SOLUTIONS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
This course builds on the foundational and intermediate knowledge presented in
Excel 2016 Parts 1 and 2. This interactive class will help you get the most out of your
Excel experience. The ability to collaborate with colleagues, automate complex or
repetitive tasks, and use conditional logic to construct and apply elaborate formulas
and functions will put the full power of Excel right at your ngertips. The more you
learn about how to get Excel to do the hard work for you, the more you will be
able to focus on getting the answers you need from the vast amounts of data your
organization generates.
Objectives:
• Work with functions
• Work with lists
• Analyze data with charts
• Examine data with Pivot Tables and Pivot Charts
Target Audience: Employees who have experience with Excel, and would like to learn
more about creating macros, working with shared documents, analyzing data, and
auditing worksheets
Course Code
Days of
Training
Dates Cost Credits
T3076
1
June 25 $150 .6CEUs/8CPEs
Prerequisite: Excel 2016, Part 2
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Microsoft Excel 2016, Part 3
Open CTC Application
| 31 |
LOW COST ONLINE LEARNING AND DEVELOPMENT SOLUTIONS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
In this course, participants will learn how to use Word 2016 to create and edit simple
documents; format documents; add tables and lists; add design elements and layout
options; and proof documents.
Objectives:
• Navigate and perform everyday tasks in Word 2016
• Format text and paragraphs
• Perform repetitive operations
• Enhance lists
• Create and format tables
• Insert graphic objects Control page appearance
• Proof a document
• Customize the Word environment
Target Audience: Employees who want to learn about Word 2016 to improve the
appearance and accuracy of document content
Course Code
Days of
Training
Dates Cost Credits
T2078
1
June 23 $150 .6CEUs/8CPEs
Prerequisite: Basic knowledge of computer applications
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Microsoft Word 2016, Part 1
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| 32 |
LOW COST ONLINE LEARNING AND DEVELOPMENT SOLUTIONS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
Course Code
Days of
Training
Dates Cost Credits
T9560
2
June 22-23 $300 1.2CEUs/16CPEs
Prerequisite: Basic knowledge of computer applications
CRYSTAL REPORTS PRODUCTS
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Organizations use reporting tools to access data sources and generate customized
reports. Crystal Reports 2016 enhances report building and report processing
techniques with a variety of features that add value to a presentation. In this course,
participants will create a basic report by connecting to a database and modifying the
report’s presentation.
Objectives:
• Explore the Crystal Reports interface
• Work with reports
• Use formulas in reports
• Build parameterized reports; build parameterized reports
• Group report data
• Enhance a report
• Create a report from Excel data
• Distribute data
Target Audience: Employees who need to build advanced reports from a database
Crystal Reports 2016, Part 1
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| 33 |
LOW COST ONLINE LEARNING AND DEVELOPMENT SOLUTIONS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
Adobe Photoshop CC 2020, Part 1
Course Code
Days of
Training
Dates Cost Credits
T6743
2
June 15-16 $300 1.2CEUs/16CPEs
Prerequisite: Basic knowledge of computer applications
ADOBE CREATIVE CLOUD PRODUCTS
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In this course, participants, who may be photographers or are interested in working
toward obtaining Adobe Photoshop CC certication, will focus on some of the basic
features of Photoshop allowing them to navigate the environment using Photoshop
tools to work with photographic images.
Objectives:
• Get to know the layout of Adobe Photoshop CC 2020
• Create basic images
• Manage selections and layers
• Adjust and rene images
• Manage les in a production workow
Target Audience: Employees switching to a photographer job or taking on the
responsibilities of such; who want to use the robust features of Photoshop to enhance,
modify, and organize the images and photo reproductions
Open CTC Application
| 34 |
LOW COST ONLINE LEARNING AND DEVELOPMENT SOLUTIONS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
Business Intelligence and Data Visualization Tools
Tableau Desktop
Tableau Desktop Level 1: Introduction
Tableau has emerged as one of the most popular Business Intelligence solutions in
recent times, thanks to its powerful and interactive data visualization capabilities.
This course provides learners to take full advantage of Tableau 10’s features regardless
of experience. Starting with the fundamentals, such as data preparation, the user will
learn how to customize their own data visualizations and dashboards, which is essential
for high-level visibility and effective data storytelling. This course will also cover how to
use clustering and distribution models for trend analysis and forecasting to inform the
analytics at hand.
Target Audience: Beginner Tableau users
Course Code
Days of
Training
Dates Cost CEUs
I8501
2
June 22-23 $880 1�2
Course Code
Days of
Training
Dates Cost CEUs
I8502
2
June 24-25 $880 1�2
IT PROFESSIONAL & CERTIFICATE COURSES
Tableau Desktop Level 2: Intermediate
In this intermediate-level course, the user will learn to master Tableau by exploiting
many new features introduced in Tableau 10.
This course provides learners with valuable methods utilizing advanced calculations to
solve complex problems. These techniques include using different types of calculations
such as row-level, aggregate-level, and more. The user will be armed with an arsenal
of advanced chart types and techniques to present information to a variety of
audiences using clear, efcient, and engaging dashboards.
Target Audience: Individuals with experience with the fundamental concepts of
Tableau who want to take their skills to the next level or want to prepare themselves to
be a Tableau power user
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•
Open CTC Application
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LOW COST ONLINE LEARNING AND DEVELOPMENT SOLUTIONS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
This course will provide the user with a comprehensive understanding of how to
analyze data with Power BI. The course includes creating visualizations, the Power BI
Service, and the Power BI Mobile App. It starts with the introduction to Self-Service
BI Solutions and Business Intelligence. Some of the topics included: Introduction to
Data Analysis and Data Visualization, viewing reports, creating a Power BI report and
dashboard, using Excel and Databases as your Data Sources for Power BI, shaping
and combining Data, and many others.
Target Audience: The primary audience for this course is BI professionals who need
to analyze data utilizing Power BI. The secondary audiences for this course are
technically procient business users.
Course Code
Days of
Training
Dates Cost CEUs
I1078
3
June 15-17; July 8-10;
August 10-12
$1080 1�8
Analyzing Data with Power BI
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| 36 |
LOW COST ONLINE LEARNING AND DEVELOPMENT SOLUTIONS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
Certication and Exams
An A+ certication candidate must pass two exams. All candidates must pass the A+
Essentials exam and one additional exam depending on the area of specialty.
Help Desk Expertise
CompTIA A+ Certication
CompTIA A+ Certication Prep course is designed for the new 220-1001 exam.
CompTIA A+ certied professionals are proven problem solvers. They support today’s
core technologies from security to cloud to data management and more. CompTIA
A+ is the industry standard for launching IT careers into today’s digital world. It is the
only industry recognized credential with performance-based items to prove pros can
think on their feet to perform critical IT support tasks in the moment. It is trusted by
employers around the world to identify the go-to person in end point management
and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure
that it validates core skills and abilities demanded in the workplace.
The Ofcial CompTIA A+ Core 1 (Exam 220-1001) course provides the background
knowledge and skills you will require to be a successful A+ technician. It will help you
prepare to take the CompTIA A+ Core Series certication examination (Exam number
220-1001), in order to become a CompTIA A+ Certied Professional.
Target Audience: Individuals who have basic computer user skills and who are
interested in obtaining a job as an entry-level IT technician
Course Code
Days of
Training
Dates Cost CEUs
I421
5
July 06-10;
August 10-14
$1800 3�0
Exam Code Dates Cost CEUs
2201001
When applying, enter your selected date and time�
It must be between Monday to Friday from 10AM to 3PM�
$219 (ea�) N/A
Certication Exams
CompTIA A+ CompTIA A+ 2201001
CompTIA A+ Certication Preparation Course 1
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| 37 |
LOW COST ONLINE LEARNING AND DEVELOPMENT SOLUTIONS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
CompTIA A+ Certication Prep course is designed for the new 220-1002 exam.
CompTIA A+ certied professionals are proven problem solvers. They support today’s
core technologies from security to cloud to data management and more. CompTIA
A+ is the industry standard for launching IT careers into today’s digital world. It is the
only industry recognized credential with performance-based items to prove pros can
think on their feet to perform critical IT support tasks in the moment. It is trusted by
employers around the world to identify the go-to person in end point management
and technical support roles. CompTIA A+ is regularly re-invented by IT experts to
ensure that it validates core skills and abilities demanded in the workplace.
The Ofcial CompTIA A+ Core 2 (Exam 220-1002) course provides the background
knowledge and skills you will require to be a successful A+ technician. It will help you
prepare to take the CompTIA A+ Core Series certication examination (Exam number
220-1002), in order to become a CompTIA A+ Certied Professional.
Target Audience: Individuals who have basic computer user skills and who are
interested in obtaining a job as an entry-level IT technician
Course Code
Days of
Training
Dates Cost CEUs
I422
5
July 13-17;
September 21-25
$1800 3�0
Exam Code Dates Cost CEUs
2201002
When applying, enter your selected date and time�
It must be between Monday to Friday from 10AM to 3PM�
$219 (ea�) N/A
Certication Exams
CompTIA A+ CompTIA A+ 2201002
Certication and Exams
An A+ certication candidate must pass two exams. All candidates must pass the A+
Essentials exam and one additional exam depending on the area of specialty.
CompTIA A+ Certication Preparation Course 2
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| 38 |
LOW COST ONLINE LEARNING AND DEVELOPMENT SOLUTIONS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
Microsoft Dynamics 365 Customization and Conguration
This course provides students with detailed hands-on experience of setting up,
customizing, conguring and maintaining the CRM components of Microsoft Dynamics
365.
Attendees of this course will gain an in-depth understanding of the Dynamics 365
security model, learn how to customize the Dynamics 365 framework, create and
maintain powerful workows and business process ows and use solutions to package
and deploy customizations across multiple Dynamics 365 environments.
Target Audience: This course is intended for Information workers, IT Professionals and
Developers
Course Code
Days of
Training
Dates Cost CEUs
I55242
3
June 15-17 $1080 1�8
Exam Code Dates Cost CEUs
MB2716
When applying, enter your selected date and time�
It must be between Monday to Friday from 10AM to 3PM�
$165 N/A
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LOW COST ONLINE LEARNING AND DEVELOPMENT SOLUTIONS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
Information Security Expertise
CompTIA Security+ Certication
Security+ Certication
CompTIA Security+ is the primary course you will need to take if your job responsibilities
include securing network services, devices, and trafc in your organization. You can
also take this course to prepare for the CompTIA Security+ certication examination.
In this course, you will build on your knowledge of and professional experience with
security fundamentals, networks, and organizational security as you acquire the
specic skills required to implement basic security services on any computer network.
Target Audience: This course is targeted toward the information technology (IT)
professional, who has networking and administrative skills in Windows
®
-based
Transmission Control Protocol/Internet Protocol (TCP/IP) networks; familiarity with other
operating systems, such as Mac OS X
®
, Unix, or Linux; and who wants to further a
career in IT by acquiring foundational knowledge of security topics; prepare for the
CompTIA Security+ certication examination; or use Security+ as the foundation for
advanced security certications or career roles
Course Code
Days of
Training
Dates Cost CEUs
I551
5
July 27-31;
August 31-September 04
$1800 3�0
Exam Code Dates Cost CEUs
SY0501
When applying, enter your selected date and time�
It must be between Monday to Friday from 10AM to 3PM�
$339 N/A
Certication Exams
CompTIA Security+ SY0501: Security+
Certication and Exams
The Security+ certication candidates must pass one exam. Although not required, it
is strongly recommended that candidates have their A+ Certication and Network+
certication or equivalent on-the-job experience.
•
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LOW COST ONLINE LEARNING AND DEVELOPMENT SOLUTIONS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
CompTIA PenTest+ Certication
CompTIA PenTest+ Certication
CompTIA PenTest+ is a certication for intermediate level cyber security professionals
who are tasked with penetration testing to identify, exploit, report, and manage
vulnerabilities on a network. PenTest+ assesses the most up-to-date penetration
testing, and vulnerability assessment and management skills necessary to determine
the resiliency of the network against attacks.
Successful candidates will have the intermediate skills and best practices required to
customize assessment frameworks to effectively collaborate on and report ndings
and communicate recommended strategies to improve the overall state of IT security.
Target Audience: This course is targeted at Security ofcers, Auditors, Security
professionals, Network Administrators, Firewall Administrators, Site administrators,
Individuals concerned about the integrity of the network infrastructure
Course Code
Days of
Training
Dates Cost CEUs
I66656
5
August 03-07;
September 14-18
$1800 3�0
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LOW COST ONLINE LEARNING AND DEVELOPMENT SOLUTIONS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
CISSP: Certied Information Systems
Security Professional
Certied Information Security Systems Professional (CISSP)
The CISSP has become the key certication for security professionals. Corporations
are demanding experienced information security professionals, with the certications
to prove it, to protect their information and assets.
(ISC)2 CISSP is more than just the best way to refresh and review your knowledge base
for the CISSP certication exam. It’s also the best way to maintain your access to
the latest news regarding information system security issues, concerns, and counter-
measures. This course is your best bet for making sure you’re adequately prepared to
take on the challenges inherent in a world of constantly evolving information.
Target Audience: The CISSP certication program is targeted at professionals with at
least four years of experience in two domains and a college degree, or ve years of
experience in two domains without a college degree.
Course Code
Days of
Training
Dates Cost CEUs
I9022
5
June 22-26; August 17-21 $2200 3�0
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DCAS Citywide Learning & Development
Networking Expertise
CompTIA Network+ Certication
Network+ Certication Preparation for N10007
The CompTIA Network+ certication is an international industry credential that
validates the knowledge of networking professionals. This course teaches the funda-
mentals of networking and prepares students for the Network+ certication exam.
Through hands-on training and exercises, students learn the vendor-independent skills
and concepts necessary for all networking professionals.
This training addresses the latest skills needed by technicians, such as basic principles
on how to secure a network. It focuses on the topics covered in the exam, including
network technologies, media, and topologies, devices, management, tools and
security.
Target Audience: Network+ Certication is suited for computer technicians who are
searching for a challenging career in the administration and support of complex
internet-working environments. Anyone who wants to learn about the fundamentals of
Networking and TCP/IP
Course Code
Days of
Training
Dates Cost CEUs
I492
5
July 20-24;
August 24-28
$1800 3�0
Exam Code Dates Cost CEUs
N10007
When applying, enter your selected date and time�
It must be between Monday to Friday from 10AM to 3PM�
$319 N/A
Certication Exams
Network+ N10007: Network+
Certication and Exams
The Network+ certication candidate must pass a single exam. Although not required,
it is strongly advised to have your A+ Certication prior to taking the Network+ exam.
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LOW COST ONLINE LEARNING AND DEVELOPMENT SOLUTIONS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
Cisco CCNA Certication
The Implementing and Administering Cisco Solutions (CCNA) v1.0 course gives you a
broad range of fundamental knowledge for all IT careers. Through a combination of
lecture and hands-on labs, you will learn how to install, operate, congure, and verify
a basic IPv4 and IPv6 network. The course covers conguring network components
such as switches, routers, and Wireless LAN Controllers; managing network devices;
and identifying basic security threats. The course also gives you a foundation in
network programmability, automation, and software-dened networking.
This course helps you prepare to take the 200-301 Cisco Certied Network Associate
(CCNA) exam. Bypassing this one exam, you earn CCNA certication. The 200-301
CCNA exam goes live on February 24, 2020.
Target Audience: This course is intended for Network administrators, Network
specialists, Network engineer associate, Network support engineers, Network Analyst,
Network Specialist
Certication Exams
Cisco® Certied Network Associate
(CCNA)
200301 CCNA exam
Course Code
Days of
Training
Dates Cost CEUs
I1006
5
June 22-26; July 20-24;
September 14-18
$2200 3�0
Exam Code Dates Cost CEUs
100105
When applying, enter your selected date and time�
It must be between Monday to Friday from 10AM to 3PM�
$165 N/A
Certication and Exams
The Cisco CCNA requires a single exam
Implementing and Administering Cisco Solutions
(CCNA) v1�0
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Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
Installation, Storage, and Compute with Windows Server 2016
This course is designed primarily for IT professionals who have some experience with
Windows Server. It is designed for professionals who will be responsible for managing
storage and compute by using Windows Server 2016, and who need to understand
the scenarios, requirements, and storage and compute options that are available and
applicable to Windows Server 2016.
This course will be benecial for Windows Server administrators who are relatively new
to Windows Server administration and related technologies, and who want to learn
more about the storage and compute features in Windows Server 2016.
Target Audience: IT professionals with general IT knowledge, who are looking to
gain knowledge about Windows Server, especially around storage and compute
technologies in Windows Server 2016
Course Code
Days of
Training
Dates Cost CEUs
I20740
5
July 27-31; September 14-18 $1800 3�0
Exam Code Dates Cost CEUs
70740
When applying, enter your selected date and time�
It must be between Monday to Friday from 10AM to 3PM�
$165 N/A
Microsoft Certied Solutions Associate (MCSA):
Windows Server 2016
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LOW COST ONLINE LEARNING AND DEVELOPMENT SOLUTIONS
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DCAS Citywide Learning & Development
Information Analysis / Infrastructure Expertise
CompTIA Train-the-Trainer (CTT+) Certication
CompTIA Train-the-Trainer (CTT+)
CompTIA Certied Technical Trainer (CTT+) certication is a cross-industry credential
that provides recognition that an instructor has attained a standard of excellence
in the training industry. CompTIA CTT+ is a highly interactive and participant-driven
course designed to cultivate the technical training and concept delivery skills in
trainers, technicians, subject matter experts, presenters, and sales and support staff
in any organization. The participants will connect abilities, theories, and situations
to create their most effective instructional styles. Microsoft and ProSoft accept this
course towards their MCT.
Target Audience: This certication is targeted towards all training professionals and
can be applied to all industries that provide technical and non-technical training and
education
Course Code
Days of
Training
Dates Cost CEUs
I507
5
August 10-14 $1800 3�0
Exam Code Dates Cost CEUs
TK0201 and
TK0202 or
TK0203
When applying, enter your selected date and time�
It must be between Monday to Friday from 10AM to 3PM�
TK0201 $319,
TK0202 and
TK0203 $339
(ea�)
N/A
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LOW COST ONLINE LEARNING AND DEVELOPMENT SOLUTIONS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
Project Management Expertise
PMI: Project Management Professional (PMP)
The Project Management Professional (PMP)® Certication program is led by the
industry’s top PMP instructors, who prepares you to pass the PMP® exam, earning one
of the most valued credentials around.
The PMP® exam content is majorly focused on A Guide to the Project Management
Body of Knowledge - Sixth Edition, (PMBOK® Guide) and other sources, this program
features a wide variety of proven learning tools and study aids.
What you will receive:
• Expert-led lectures
• Real-life examples
• 35 PMI PDUs (Based on course delivery & assignment hours)
• Tips and tricks to conquer the exam
• Assistance with the PMI application process
To become a certied Project Management Professional, a student must have:
• A bachelor’s degree and 4,500 hours of Project Management experience, and
35 hours of classroom instruction that relate to project management objectives
(NetCom’s PMP training satises this requirement) - OR - a High School diploma or
equivalent and 7,500 hours of Project Management experience
• Supporting Documentation is required for the above qualications.
• Pass the PMP exam, which consists of 200 multiple-choice questions to be
completed in 4 hours. NetCom’s Project Management Professional (PMP)
Certication course will prepare you for this exam
Target Audience: Project Managers, Associate Project Managers, Project Coordinators,
Project Analysts, Project Leaders, Senior Project Managers, Team Leaders, Product
Managers, Program Managers, and Project team members seeking the PMP
certication
Course Code
Days of
Training
Dates Cost CEUs
I445
5
June 15-19; August 10-14;
September 14-18
$2200 3�0
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LOW COST ONLINE LEARNING AND DEVELOPMENT SOLUTIONS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
Architectural Design Expertise
Autodesk AutoCAD 2020
Learn to design and shape the world around you using the powerful, exible features
found in AutoCAD® design and documentation software, one of the world’s leading
2D and 3D CAD tools.
In this course, you will learn to navigate the AutoCAD user interfaces and use the
fundamental features of AutoCAD. You will learn to use the precision drafting tools in
AutoCAD to develop accurate technical drawings and you will also discover the ways
to present drawings in a detailed and visually impressive way.
Target Audience: Professionals who want unparalleled creative freedom, productivity,
and precision for producing superb 3D modeling
Course Code
Days of
Training
Dates Cost CEUs
I8804
3
June 15-17; July 13-15 $1080 1�8
Course Code
Days of
Training
Dates Cost CEUs
I8805
2
June 18-19; August 13-14 $720 1�2
Discover the powerful tools and techniques for drawing, dimensioning, and printing 2D
drawings in this course that enables you to reuse content and extract information from
your drawings. With an understanding of the tools and concepts you’ll learn in class,
you can begin to streamline the design process and become more productive with
AutoCAD.
Target Audience: Professionals who want unparalleled creative freedom, productivity,
and precision for producing superb 3D modeling
AutoCAD 2020 Level 1: Essentials
AutoCAD 2020 Level 2: Intermediate
•
•
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LOW COST ONLINE LEARNING AND DEVELOPMENT SOLUTIONS
Citywide Online Learning Opportunities
DCAS Citywide Learning & Development
AutoCAD 2020: Advanced introduces advanced techniques and teaches you to
be procient in your use of the AutoCAD software. It is done by teaching you how to
recognize the best tool for the task, the best way to use that tool, and how to create
new tools to accomplish tasks more efciently.
Target Audience: Professionals who want to excel expertise in AutoCAD
Course Code
Days of
Training
Dates Cost CEUs
I8806
3
June 22-24; September 21-23 $1080 1�8
AutoCAD 2020 Level 3: Advanced
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Citywide Online Learning Opportunities
QUICK REFERENCE: ONLINE
COURSE LIST BY TARGET GROUP
INTERACTIVE
DCAS Citywide Learning & Development
Managers, Supervisors and Select Target Groups
CATALOG COURSES LISTED BY TARGET GROUP
Microsoft Excel 2016, Part 3 ................................................................................................ 30
Microsoft Excel 2016, Part 2 ................................................................................................ 29
Jump to TOC
Targeted Staff
Transformational Leadership Skills
Microsoft Ofce Products
•
•
•
Five Tools to Maintain Employee Engagement Through Turbulent Times ............... 04
•
The Basics of Problem-Solving in Lean Six Sigma ......................................................... 04
•
Introduction to Data Visualization in Excel ..................................................................... 06
•
Introduction to Design Thinking ......................................................................................... 06
•
Essential Skills for Leaders ................................................................................................... 05
•
Psychological Dimensions of Leading and Supervision .............................................. 08
•
R Basics .................................................................................................................................... 09
•
Organizational Design for Leaders:
Designing for Agility and Flexibility ............................................................................07
Managers and Supervisors
Transformational Leadership Skills
•
Managing Workplace Change Successfully ................................................................. 07
Strategic Communication for Managers ........................................................................ 09
Transformational Leadership Skills
Process Mapping for Process Improvement .................................................................. 08
•
•
| 50 |
Citywide Online Learning Opportunities
QUICK REFERENCE: COURSE OFFERINGS BY TARGET GROUP
DCAS Citywide Learning & Development
Tableau Desktop Level 1 ..................................................................................................... 34
Tableau Desktop Level 2 ..................................................................................................... 34
Adobe Photoshop CC 2020, Part 1 ................................................................................... 33
IT Professional & Certicate Courses
Adobe Creative Cloud
•
•
•
Crystal Reports 2016, Part 1 ................................................................................................. 32
Crystal Reports Products
•
Targeted Staff (continued)
Jump to TOC
Analyzing Data with Power BI ............................................................................................ 35
CompTIA A+ Certication Preparation Course 1 .......................................................... 36
CompTIA A+ Certication Preparation Course 2 .......................................................... 37
Microsoft Dynamics 365 Customization and Conguration ....................................... 38
CompTIA Security+ Certication ....................................................................................... 39
CompTIA PenTest+ Certication ........................................................................................ 40
CompTIA Network+ Certication Preparation for N10007 .......................................... 42
Implementing and Administering Cisco Solutions (CCNA) v1�0 ............................... 43
Installation, Storage, and Computer with Windows Server 2016 .............................. 44
PMI: Project Management Professional (PMP) ............................................................. 46
AutoCAD 2020 Level 1: Essentials .................................................................................... 47
AutoCAD 2020 Level 2: Intermediate .............................................................................. 47
AutoCAD 2020 Level 3: Advanced .................................................................................. 48
Certied Information Security Systems Professional (CISSP) ...................................... 41
CompTIA Train-the-Trainer (CTT+) ..................................................................................... 45
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
| 51 |
QUICK REFERENCE: COURSE OFFERINGS BY TARGET GROUP
Citywide Online Learning Opportunities DCAS Citywide Learning & Development
Jump to TOC
Microsoft Azure Training Programs for IT
Professionals
AZ-900T01: Microsoft Azure Fundamentals (1 Day) .....................................................12
AZ-900T00: Microsoft Azure Fundamentals (2 Day) .....................................................12
•
•
Fundamental Courses
AZ-104T00: Microsoft Azure Administrator .....................................................................13
AZ-204T00: Developing Solutions for Microsoft Azure Associate (Developer) .....13
AZ-301: Microsoft Azure Architect Design Expert ...................................................14
AZ-400T00: Designing and Implementing Microsoft DevOps Solutions .................15
AZ-500T00: Microsoft Azure Security Technologies
Associate (Security Engineer) .....................................................................15
AZ-300: Microsoft Azure Architect Technologies Expert ......................................14
•
•
•
•
•
•
Advanced Courses
DP-100T01: Designing and Implementing a Data
Science Solution on Azure (Data Scientist) .............................................16
DP-200T01: Implementing an Azure Data
Solution Associate (Data Engineer) ...........................................................16
DP-201T01: Designing an Azure Data Solution
Associate (Data Engineer) ...........................................................................17
AI-100T01: Designing and Implementing an Azure
AI Solution Associate (AI Engineer) ..........................................................17
•
•
•
•
AZ-120T00: Planning and Administering Microsoft
Azure for SAP Workloads ..............................................................................18
•
DP-050T00: Migrate SQL Workloads to Azure.................................................................19
•
•
Migration Courses
WS-050T00: Migrate Application Workloads to Azure .................................................19
| 52 |
Citywide Online Learning Opportunities
QUICK REFERENCE: COURSE OFFERINGS BY TARGET GROUP
DCAS Citywide Learning & Development
Staff At All Levels
Transformational Leadership Skills
•
Microsoft Azure Training Programs for IT
Professionals
Jump to TOC
DP-060T00: Migrate NoSQL Workloads to Azure Cosmos DB ....................................20
DP-070T00: Migrate Open Source Data Workloads to Azure ....................................20
•
•
AZ-010T00: Microsoft Azure Administration for AWS SysOps .....................................21
•
Sexual Harassment Prevention (Webinar) ...................................................................... 22
Microsoft Excel 2016, Part 1 ................................................................................................ 28
Microsoft Word 2016, Part 1 ................................................................................................ 31
Mandated Training Programs
Microsoft Ofce Products
•
•
•
Energy Leadership™: Leveraging Core Energy
as a Competitive Advantage .................................................................................... 05
Migration Courses (continued)
CTC APPLICATION
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TRAINING APPLICANT INFORMATION
Today’s Date:
Employee Reference Number (Required
Entry. See Pay stub)
Employee Afliation: (Check One)
City State Federal Non-Government
Applicant’s Last Name Applicant’s First Name Middle Initial
Civil Service Title Ofce Title
Agency Name Agency Code Changed agencies within last 2 years?
YES NO
Division / Work Unit Work Address (Street, Room, Floor, Borough, State) Zip Code
Work Phone Work Fax Work E-Mail Address Home E-mail Address (Required for CEU transcript request)
OPTIONAL APPLICANT INFORMATION
Gender (Check One) Are you Hispanic or Latino? (Check One) How do you identify yourself by race? (Check One)
Male Female Yes American Indian or Native Hawaiian or Other
Unknown/I choose not No Alaska Native Pacic Islander
to disclose I choose not to disclose Asian White
Black or African American Two or more races
I choose not to disclose
SELECTED COURSE INFORMATION
Course Code Course Title Level Course Dates # Days $ Cost
1
2
3
4
5
6
CITYWIDE TRAINING CENTER CONFIRMATION / CANCELLATION POLICY
1 Your agency Training Liaison will notify you of your conrmation to attend the class(es) for which you have registered. You should not attend a class for
which you have not received a conrmation. If you have not received a conrmation, please check with the Training Liaison at your agency.
2 Requests for cancellations or schedule changes must be received by the Citywide Training Center at least 7 business days prior to the start of a con-
rmed class. Requests received without the required notice will result in a charge of the full course fee. Agencies may designate a qualied substitute
for a registered class participant up to the commencement of the class without penalty.
3 No food or beverages are permitted inside any Citywide Training Center classroom. A lounge is available at the CTC for your convenience.
APPLICANT’S SIGNATURE
Applicant’s Signature Date
Citywide Training Center
CTC USE ONLY
Input Date:
Initials:


NOTE: The CTC will process applications under the assumption that Training Liaisons have obtained all necessary permissions�
SUPERVISOR AUTHORIZATION
Supervisor’s Name (Print Clearly) Title
Work Phone Work Fax Work E-Mail Address
By my signature, I certify that this employee is authorized for training in the course(s) requested, and conrm that this employee has taken, where applicable,
the prerequisite basic courses and/or has demonstrated the skill necessary to participate successfully in advanced-level coursework. Additionally, I under-
stand that this employee is excused from normal work assignments during the hours of training, and is required to attend the course(s), as scheduled, once
the Citywide Training Center (CTC) registration conrmation is received by the agency Training Liaison.
Supervisor’s Signature Date
FISCAL OFFICER / DESIGNEE AUTHORIZATION
Fiscal Ofcer or Designee’s Name (Print Clearly) Title
Work Phone Work Fax Work E-Mail Address
By my signature, I certify that funding in the appropriate budget/object codes is available for the training requested, and all training costs will be paid in accor-
dance with DCAS/Citywide Training Center payment procedures.
Fiscal Ofcer/Designee Signature Date
AGENCY TRAINING LIAISON AUTHORIZATION
Agency Training Liaison Name (Print Clearly) Title
Work Phone Work Fax Work E-Mail Address
By my signature, I certify that I have reviewed this for content and completeness.
Agency Training Liaison Signature Date
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
The NYC Department of Citywide Administrative Services (DCAS) is committed to Equal Employment Opportunity (EEO) and a policy of
non-discrimination in the employment, development, advancement, and treatment of City employees. DCAS will provide reasonable ac-
commodations to employees with disabilities who need and request such accommodations. If you require an accommodation or a support
service, please call us at (212) 386-0005, or email us at [email protected]yc.gov.
COMPLETED APPLICATIONS MAY BE SENT TO:
Citywide Training Center
APPLICATIONS PROCESSING UNIT • 1 CENTRE STREET, 24TH FLOOR SOUTH • NEW YORK, NY 10007
PHONE: 212-386-0005 • FAX: 212-313-3439 • EMAIL: [email protected]
