2. ACH Payment Processing
Green Book
A Guide to Federal Government ACH Payments
2-6
Notice of Misdirected Payment
In accordance with 31 CFR part 210, an RDFI that becomes aware that an agency has misdirected
an ACH credit entry to the wrong account must promptly notify the agency. A financial institution
may become aware of a misdirected payment through the following ways:
x
The account holder notifies the financial institution of the misdirected payment,
x
A non-receipt claim being investigated by Fiscal Service,
x
A financial institution that manually posts their ACH credits notices that a payment is being
credited to the wrong account. (It is important to note that an institution is not required to
match names when posting a federal government ACH entry; however, if it routinely posts
entries manually and notices that an entry is being directed to the wrong account, it is required
to notify the agency.), and
x
A call from the federal agency that disbursed the payment.
If a financial institution becomes aware of a misdirected payment, it can notify the agency in the
following ways and meet the requirements of 31 CFR part 210:
x
The RDFI decides to manually post the misdirected payment to the correct account and
originates an NOC entry with the correct account and/or RTN information. Please note that the
financial institution does this at its own risk and may be liable to the issuing agency if the
financial institution is incorrect and there is a resulting loss by the agency,
x
Return the original ACH credit entry to the agency with the appropriate return reason code,
x
Contact the agency by phone or by letter. Please see Chapter 7, Contacts, and
x
Any other means deemed acceptable by the agency that disbursed the ACH credit payment.
Availability of Funds
In accordance with Nacha Operating Rules & Guidelines, any non-Same Day ACH credit payment
must be made available for withdrawal by the Receiver no later than 9:00 a.m., Receiving
Depository Financial Institution (RDFI) local time, on the settlement date (provided the entries are
made available to the RDFI by its ACH operator no later than 5:00 p.m. on the banking day prior to
the settlement date).
On January 03, 2022, the Fiscal Service accepted the Nacha rule changes that allow for Same Day
ACH transactions, and effective March 22, 2022, Fiscal Service amended 31 CFR Part 210, to
address changes made by Nacha through the 2021 Nacha Operating Rules & Guidelines book,
including supplements thereto.
Same Day ACH rules have established three windows for all financial institutions to submit Same
Day ACH payments: 10:30 a.m., 2:30 p.m., and 4:45 p.m. ET. Fiscal Service only uses the second and
third windows for same day ACH transactions. Funds from Same Day ACH credits processed in the
second processing window will be made available by 5:00 p.m. RDFI’s local time, while funds from
Same Day ACH credits processed in the third window are settled at 6:00 p.m. ET. The amount of a
third window Same Day ACH credit must be available to the receiver’s account no later than the end
of the RDFI’s processing day (RDFI’s local time). Such funds are not required to be
available for
withdrawal on the settlement date. There is a $1,000,000 per payment limit for Same Day ACH that
applies to all Fiscal Service payment customers.