P a g e | 11 v18.0 - July 2023
37. How do I change my 'Daily Fund Transfer Limit (DFTL)'?
Simply go to More > Settings > Accounts > Change Daily Fund Transfer Limit to increase or decrease
your ‘Daily Fund Transfer Limit (DFTL)’. Any change to a higher threshold will require verification using
either your Debit/Credit Card details or IB credentials.
38. How do I initiate a transfer to another Local Bank?
Other local bank transfers are, by default, standard transfers. To do an instant transfer, you need to
click on the switch button next to Instant Transfer. Selecting this button will trigger a message
regarding applicable fees.
Note: Instant Transfer using IBAN is not currently available.
39. I see that the Express transfer button has been replaced by Instant Transfer, and the message
displayed is different. What does this mean?
This means that you can now process an instant (immediate) transfer to any local bank connected to
MauCAS, a service available 24/7. The cost is also much lower. Previously, the express transfer was
only available during business hours.
40. Can I make an instant transfer to any bank located in Mauritius?
You can make instant transfers to any local commercial bank connected to MauCAS. If you have to
process transfers to banks not listed for instant transfer, you can proceed with the Standard option,
and for urgent requests, you can still do so via our Internet Banking platform.
41. How will I know if I insert an invalid bank account number while performing an Instant Transfer?
Previously with Express transfers, the transaction had to be reversed manually if an invalid bank
account number was inserted. However, with the Instant feature, you will now instantly receive a
confirmation if the Account Number is valid and active.
42. Will I continue to receive SMS in addition to in-app notifications?
The SMS service will be discontinued in a few months. Until then, you will receive both an SMS and
an app notification for some transactions.
43. What is stored in the QR code used in the Scan to Pay feature?
In order to execute the QR payment successfully, the merchant’s outlet name, mobile phone number
as well as account number is stored in the QR code.
No further information about the Juice user or the merchant is part of the QR code.
44. While paying for my bills, how do I find the biller I’m looking for?
All available billers are displayed under 6 main categories. You may also type the name of the biller in
the search bar found at the top of the screen.
Note: For payments to Government entities, please go through www.fasil.mu to get the payment
reference to input on MCB Juice.