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University College
New Student Guide
2023/2024
Student Support Center
2211 S. Josephine Street
Denver, CO 80208
Monday-Friday, 8:30 to 4:30
Email: ucolsupport@du.edu
Website: universitycollege.du.edu
Phone: 303-871-2291
or 800-347-2042
Fax: 303-871-3305
Please check hours and
availability for resources listed in
this guide on their websites.
The University of Denver recognizes the importance of protecting personal privacy.
Read our Privacy Policy, including notifications for the Family Educational Rights
and Privacy Act (FERPA) and the EU General Data Protection Regulation (GDPR).
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Table of Contents
Registration and Resources .................................. 2
Registration .......................................................... 2
Welcome & Writing Resources Overview ............ 2
Writing Resources Guide ..................................... 2
Student Success Course ....................................... 2
Open Write Nights ............................................... 2
Technology ......................................................... 3
MyDU ................................................................... 3
Student Tab .......................................................... 3
Email .................................................................... 3
Office 365 ............................................................. 3
University College tab .......................................... 4
Canvas .................................................................. 4
Online Learning .................................................... 5
Social Media ......................................................... 5
Apps ..................................................................... 5
Privacy Policy ....................................................... 5
Advising Blog ........................................................ 6
Computer Labs ..................................................... 6
Portfolio ............................................................... 6
Computer Requirements ...................................... 6
Tuition and Financial Aid………………………..…………..7
Tuition Payment ................................................... 7
Employer Reimbursement ................................... 7
Employer Direct Billing ......................................... 7
Monthly Payment Plans ....................................... 8
Financial Aid ......................................................... 8
Refund and Withdrawal Policy ............................ 8
Billing Agreement ................................................ 9
Academics ................................................... 10
Student Conduct and Honor Code ............... 10
Academic Advisors ....................................... 10
Applying ..................................................... ..10
Bulletin ......................................................... 11
Class Formats ............................................... 11
Credit/Non-Credit ........................................ 11
Waitlists ....................................................... 11
First Class Assignments/Textbooks .............. 11
Syllabus Library ............................................ 12
Class Locations ............................................. 12
Faculty .......................................................... 12
Grades .......................................................... 12
Course Cancellations .................................... 13
Course Evaluations ....................................... 13
Course Schedules ......................................... 13
Writing Requirements .................................. 13
Resources .............................................. 15-19
Phone Numbers/Resources ......................... 20
Important Dates .......................................... 21
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REGISTRATION AND RESOURCES
REGISTRATION
To ensure course availability, students are encouraged to
register by the suggested registration dates posted in the
Important Dates section. Students who fail to register by the
posted deadline run the risk that courses may be full or
cancelled.
Following their initial enrollment through the Student
Support Center, students may register and make registration
changes (add/drop courses) online on MyDU. Instructions are
available online. In addition to registering online, students
may register by phone through the Student Support Center at
303-871-2291 or 800-347-2042.
Students using employer reimbursement or direct bill
payment options should fax paperwork to 303-871-4401 at
the time of registration.
WELCOME & WRITING RESOURCES OVERVIEW
New students are invited to attend the Welcome and Writing
Resources Overview held online each quarter. Learn about
University College and your academic team, key policies and
procedures, and student resources. An overview of academic
writing expectations and resources, facilitated by a University
College instructor, will address overcoming apprehensions
about academic writing, grammar and mechanics, and an
introduction to formal writing, including the use of A Manual
for Writers of Research Papers, Theses, and Dissertations.
Chicago Style for Students and Researchers. 9th ed. (Turabian
2018).
Students may also participate in a structured, self-paced,
online version of the Writing Resource Guide on Canvas at
any time.
The campus Welcome and Writing Resource Overview is
typically held the week before the quarter begins. Please
check the University College website for the next session and
register online.
STUDENT SUCCESS COURSE
All new University College students must complete the
University College Student Success Course during their first
quarter (no tuition or fees associated with this required
course). You will have access to this course via Canvas, the
learning management system used at University College, a
few days after you have been registered. Want to get started
early? You may start viewing content via Canvas, though
please note access to uploading content such as assignments
and quizzes will not be available until after registration in the
enrolled course.
WRITING RESOURCE GUIDE
Students looking for academic writing and grammar tips to
help with coursework at University College can access the
Writing Resource Guide online via Canvas at any time.
Students will find four main areas in the guide, including:
academic writing basics, grammar basics, formatting and
references, and additional resources. This online guide can be
accessed at any time while you’re a student at University
College.
OPEN WRITE NIGHTS
University College offers Open Write Nights throughout the
quarter to provide drop-in writing support entirely online.
Students will be able to get one-on-one writing assistance
from University College faculty.
Open Write Nights are typically held via Zoom between
4:00pm and 5:30pm (MST) during week three and week
seven each quarter. Look for upcoming Open Write Night
dates and details on the University College homepage under
the Events section or refer to the bi-weekly student
newsletter for upcoming offerings. Register online.
STUDENT HANDBOOK
A full description of student policies and procedures can be
viewed online on MyDU on the University College page under
Resources or on our website. Students should familiarize
themselves with the handbook prior to the start of classes.
[CONTACT STUDENT SUPPORT]
303-871-2291
UCOLSUPPORT@DU.EDU
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TECHNOLOGY
MyDU
https://my.du.edu/
The University of Denver is committed to making electronic
availability of resources efficient and easy to access.
MyDU, an easy-to-use and secure portal, provides access to
tools that students will use to register, accept financial aid,
and pay tuition. The Student Resources page, the University
College page, Technology Support page, and DU information
tailored specifically to each individual, are available on MyDU.
Before logging into MyDU, students must first activate their
account using their DU email and one-time-password (OTP)
(provided in an email from supp[email protected]) on the
activation page. Students will be prompted to change their
password and select three security questions that can be
used to reset a password if necessary. Students will also be
prompted to complete enrollment in Duo multi-factor
authentication to protect their account.
To log into MyDU, students will use their DU email
(firstname.lastname@du.edu) and their newly created
password.
If students experience difficulties, they should contact the
Student Support Center or the IT@DU Help Center at 303-
871-4700, [email protected], or online.
Students may access information and links to important DU
departments by reviewing the Pages section in the left
column of MyDU or by using the search bar at the top of the
page.
STUDENT RESOURCES PAGE
The Student Resources page in MyDU allows students to
review their academic profile, view unofficial transcripts,
change address and phone numbers, check account
information and review bills, view financial aid requirements
and awards, run Degree Audit reports, order official
transcripts, request enrollment/degree verifications, and
add/drop classes. New students will have access to make
registration changes (add/drop courses) and to register for
future courses online after their initial registration through
the Student Support Center. MyDU does not allow students
to withdraw from their last class. Students must contact the
Student Support Center to withdraw from all courses for a
quarter.
Online registration instructions are available on the
Registrar’s website.
EMAIL
The University of Denver provides all students with a DU
email address: firstname.lastname@du.edu. Newly admitted
students will receive an email indicating that their DU email
address has been created and that their
firstname.lastname@du.edu email account is available on
Office 365. The email includes a one-time-password (OTP)
which will allow students to activate their account on
https://login.du.edu/_layouts/pg/activate.aspx.
The DU email address is the official University of Denver
means of communication and will be used in campus
applications such as online tuition bills, Canvas, Portfolio, and
the online student directory. Students should regularly check
their Office365 email mailbox to ensure that important
information from University offices, faculty, and colleagues is
received. Students may elect to forward email from the Office
365 email account to a personal email address.
Students must activate their account and change their
password before logging into Office 365 for the first time.
Students can log into Office 365 with their DU email address
and MyDU passcode. The first time students log into Office
365, they should select “OneDrive” and follow the prompts to
setup their OneDrive for Business folder. When finished,
students can choose “Outlook” from the App Selector to start
using their email account.
DU email is also accessible on the MyDU dashboard.
To forward DU email to a personal account, or to change
forwarding options, students should log into Office 365 and in
Settings (click the gear icon in the top right corner) chose Mail
and then Forwarding. More information about forwarding is
available online.
For more information about Office 365 including instructions
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for logging in, or for information concerning email and
internet services, or for problems with DU email accounts,
please visit the Office 365 help page or contact the
Information Technology Services (IT) Help Center at 303-871-
4700 or visit http://support.du.edu/.
OFFICE 365
http://office365.du.edu/
The University of Denver has selected Microsoft Office 365 to
provide cloud-based storage and collaboration tools to
students, staff, and faculty members. Office 365 is provided
by Microsoft and offers several features to help students
create and edit documents, store files, and work with other
DU students on group projects. More information is available
on the IT website. Office 365 features offered at the
University of Denver include:
OneDrive for Business - With Office 365 students have One
TeraByte (1,000 GigaBytes – that’s a lot!) of storage in the
cloud for files. When a PC, Mac, or phone are connected to
the internet, students can open and edit files stored on
OneDrive for Business.
Office 365 Pro Plus - When students log into Office 365, they
can download up to five copies of the most recent version of
Microsoft Office for their PC or Mac at no additional cost!
Students can also get Microsoft Office for their iPhone, iPad,
and Android devices from the Apple and Google app stores.
Office for your phone or tablet does not count against the
five free copies for Mac and PC.
Office Online – When students log into Office 365, they can
create and edit documents using online versions of Word,
Excel, or PowerPoint in a web browser. This works even if
students don’t have Microsoft Office installed on their
computer!
Skype for Business - Available to all DU students, Skype for
Business is a collaboration tool that combines Instant
Messaging, audio chat, video conferencing, document and
screen-sharing and other features into one package. More
information is available online.
Zoom – Zoom is a cloud based video communications service.
Students can create high-quality online meetings, classes, and
events that leverage Instant Messaging, video conferencing,
breakout rooms, screen-sharing and whiteboards on a unified
platform. More information is available online.
Outlook for Email - The University of Denver provides all
students with a DU email address:
firstname.lastname@du.edu (typically) and an Office 365
email mailbox. Your DU email may be forwarded to a
personal account if you prefer.
Students must activate their account and change their
password before logging into Office 365 for the first time.
Students can log into Office 365 with their DU email address
and MyDU passcode. The first time students log into Office
365, they should select “OneDrive” and follow the prompts to
setup their OneDrive for Business folder. For more
information about Office 365 including instructions for
logging in, please visit http://go.du.edu/office365 or contact
the IT Help Center at 303-871-4700 or visit
http://support.du.edu. Information about training resources,
student email accounts, frequently asked questions and
“how-to” articles for some of the more commonly used
features can be found at http://go.du.edu/office365.
UNIVERSITY COLLEGE PAGE
Students can find information regarding student resources,
capstones, and our most frequently used forms on the
University College page in MyDU. Students can easily make
an appointment with their academic advisor in the Advisors
section. University College student resources such as the new
student guide, the student handbook, honor code, and
student policies, are located in the Resources section. The
Forms and Applications section contains our most frequently
used forms such as, the application for an incomplete grade
form, the withdrawal form, as well as others. A Capstone
timeline, Capstone guidelines, and the Capstone Registration
form are available in the Capstone section.
CANVAS
https://canvas.du.edu
Canvas is the learning management system utilized by
University College for online courses, classes with an online
component, and communication for on campus classes. All
students, including those in on campus courses, must log into
their Canvas course container during the first week of the
quarter. Should the University of Denver campus close for a
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prolonged period of time, all classes will be held on Canvas.
We want to ensure that in the event of a campus closure, all
students can successfully access their courses online.
Canvas creates a dynamic virtual classroom experience that
provides course content ranging from text and graphics to
audio and video. This web-based learning management
system includes easy to use discussion boards,
communication tools which facilitate meaningful exchange
with other students and instructors, video conference
capabilities, online assessment tools, and helpful technical
support to accommodate student needs.
Registered students will be able to access their Canvas course
container approximately one week before the start date of
class, however, students will have access to the Canvas
student orientation tutorial, and Student Success Course
shortly after registration. Upon dropping a class, students will
be removed from the course container.
Students access their Canvas courses at
https://canvas.du.edu or by clicking on the Canvas link in
MyDU located in the dashboard.
Login – Students log in using their DU email
(firstname.lastname@du.edu) and the passcode they use to
access MyDU. Students will also be required to use Duo multi-
factor authentication to protect their account. If students do
not remember their MyDU passcode, they should contact the
Student Support Center at 303-871-2291 or 1-800-347- 2042.
Students can also reset their passcode at MyDU using the
Forgot your Passcode? link. Changing a MyDU passcode will
change a student’s Canvas passcode.
Notification Preferences - Canvas has a helpful notification
system that updates students on the course activities taking
place in their Canvas courses. Students can decide how they
want to be notified; through email, text message, or even
Facebook! After logging into Canvas, students should set-up
their notification preferences by following the steps outlined
in this Canvas guide. If students need additional guidance,
they should contact the Student Support Center.
Tutorial - Students are encouraged to watch the Canvas
overview video. For more Canvas resources, review the
Canvas Student Video Library and the Canvas Student Guide.
We also encourage students to review the Student Success
Course and Writing Resource Guide on Canvas.
Canvas Apps - Courses on Canvas may also be accessed on
the Canvas app for iPhones, iPads, and Android devices.
Students can visit the app store via their smartphone and
search “Canvas Instructure” to download the Canvas app.
After downloading and opening the app, students should
enter the University of Denver’s Canvas URL
(https://canvas.du.edu), and log in using their Canvas
credentials to start exploring the app. Learn more about using
the Android app through the Android App Guide. The iOSApp
Guide will walk students through using the app on an iPhone
or iPad.
Help Desk - If students encounter difficulties logging into
Canvas with their DU ID and MyDU passcode, they should
contact the Student Support Center at ucolsu[email protected],
303-871-2291, or 1-800-347-2042. For other technical
difficulties, students should contact the Canvas Help Desk by
phone at 855-712-9770 or can access the live chat feature or
submit a ticket by clicking on the Help icon in the far-left
column on the Canvas page or below the login credentials
box on the login page. The Canvas Help Desk is available 24
hours a day, 7 days a week, with live support from online staff
trained to assist University College students.
ONLINE LEARNING
For more information concerning online learning please visit
our website and watch this video.
SOCIAL MEDIA
Students can connect with the University College fan page on
Facebook by clicking “Like” at the top of the page while
logged into their personal Facebook account. Follow us on
Twitter, on LinkedIn, and on our blog. Ask questions, get
industry news, receive tips and resources, and be reminded
of upcoming deadlines through our social media sites.
PRIVACY POLICY
The University of Denver recognizes the importance of
protecting personal privacy. Read our Privacy Policy, including
notifications for the Family Educational Rights and Privacy Act
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(FERPA) and the EU General Data Protection Regulation
(GDPR).
APPS
The University of Denver offers MyDU Mobile, a useful mobile
app allowing DU students access to essential DU information
and services, on both Apple and Android devices (available on
the Apple App Store and on Google Play). MyDU Mobile
allows users to access the DU directory, follow the latest DU
news, link to campus maps, view athletic event schedules,
register for classes, pay account balances, and check grades.
Students can join the growing number of DU app users by
navigating to their device’s app store and searching
“University of Denver” to download the free app.
Courses on Canvas may also be accessed on the Canvas app
for iPhones, iPads, and Android devices. Students can visit the
app store via their smartphone and search “Canvas
Instructure” to download the Canvas app. After downloading
and opening the app, students should enter the University of
Denver’s Canvas URL (https://canvas.du.edu), and log in using
their Canvas credentials to start exploring the app. Learn
more about using the Android app through the Android App
Guide. The iOS App Guide will walk students through using
the app on an iOS device.
UNIVERSITY COLLEGE BLOG
Visit the University College blog to read stories of impact
about our community, including student and alumni feature
stories, instructor interviews, and the latest news from the
University of Denver and University College
COMPUTER LAB INFORMATION
DU has a number of labs on campus. Labs are staffed and
open to the entire student population. Students receive print
credit of 25 dollars per quarter that can be used at any time
during the duration of the quarter. Once this credit is
depleted, students can print on public printers for a fee.
Pricing information is available on this link. Please note that
students must have a valid DU student ID card in order to use
this benefit. Read how to print on DUnet Printers on the IT
website.
Information regarding lab locations and schedules is available
at https://www.du.edu/it/labs/.
Review the New Student Help Guide: Discovering Technology
at the University of Denver for quick instructions for printing
with DU public printers, downloading anti-virus software, and
the DUWifi.
COMPUTER REQUIREMENTS
Regular consistent access to a computer and internet with
the following specifications is required: at minimum, students
should have Windows 8, Windows 8.1, or Windows 10 Home
or Pro (recommended) and Apple users should have a Mac OS
10.10.5 or above. While Canvas has been carefully crafted to
accommodate low bandwidth environments, the minimum of
512kbps is required. Audio and video computer capabilities
are needed for most classes.
PORTFOLIO
The University of Denver supports electronic portfolios for
students, faculty, and staff. The portfolios provide a
mechanism for sharing within the DU community as well as
with the world beyond the campus.
Digication is a web repository provided free to DU students to
create an ePortfolio. All students can post assignments and
create a showcase of their best work, allowing people outside
of the DU community to view their electronic portfolios.
Students in the Professional Creative Writing, Communication
Management, Instructional Design and Technology, and
Nonprofit Leadership programs are required to create,
maintain, and submit assignments on their DU Portfolio
Students can access the ePortfolio tool, Digication, through
MyDU by searching “Digication” or directly at
du.digication.com. Assistance and further information is
available at the Digication Help Desk or on DU’s IT website.
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TUITION AND FINANCIAL AID
TUITION PAYMENT
Use the DU payment portal DUPay to view statements and
account details, and to make tuition payments. The University
of Denver's Bursar's Office will send an email to students’ DU
email address (which can be accessed on the Office365
account) indicating that a bill is ready to be viewed and paid
on DUPay. To access DUPay, log into MyDU, and then choose
DUPay under the Financial Account Management section on
the Student Resources page. Students can elect to have a
copy of their bill automatically sent to an additional email
address through DUPay on the authorized user tab.
Instructions for setting up authorized users on DUPay are
available on the Bursar’s Office website.
Current billing information is also available at any time
through MyDU under the Financial Account Management
section on the Student Resources page.
Students should check billing information on MyDU and
submit payment by the due date listed on the Bursar’s
website.
Payment options include:
• Cash, check, money order, wire transfer
• Employer reimbursed deferral
• Employer direct billing
• Financial aid
• Payment Plans
Students may make payments directly to the University of
Denver by check, cash, money order, or wire transfer.
To make an online payment by initiating either a one-time
withdrawal from a checking or savings account, please click
on the Online Payment link on the University of Denver
Bursar’s Office website. Certain restrictions and deadlines
may apply for all payment options.
To have a student support specialist review available
payment options, please call 303-871-2291 or 800-347-2042.
More information on employer reimbursement or direct bill
payments, as well as the employer reimbursement
paperwork, can be found on the University College website.
EMPLOYER REIMBURSED DEFERRAL
Students who will be reimbursed by their employers are
eligible to defer the reimbursed portion of their tuition each
quarter. At the time of registration, students must provide
the Employer Reimbursement Payment Agreement form
stating the terms of reimbursement. The Employer
Reimbursement Payment Agreement form is available on
MyDU on the University College page under Forms and
Applications or can be found on the Bursar website. This
documentation must be updated each fall.
Upon registration, students are required to pay a non-
refundable processing fee of $45 plus any tuition and fees
that are not reimbursed by the employer. Deferred tuition is
due several weeks after the end of each quarter to allow time
for students to obtain reimbursement from their employers.
Tuition must be paid in full by the due date, regardless of the
assigned grade (including incompletes).
Grade letters, listing courses taken, final grades, and tuition
costs, are available for students who are reimbursed by their
employers. Please request a grade letter at the time of
registration.
EMPLOYER DIRECT BILLING
The University of Denver will bill employers who pay
University College directly for employee tuition and fees upon
request by the student. Each quarter, at the time of
registration, students must provide a letter or form from their
company authorizing billing, including the name and address
of the person to whom the bill is to be sent. Please contact
the Bursar’s Office at 303-871-4944 for direct bill options and
requirements.
Direct billing will not be initiated if company policy states that
payment is contingent upon a particular grade received.
Students who fall under this provision are considered to be
employer reimbursed.
The student is responsible for payment of all charges not
covered by the third party by the billing due date. If for any
reason the third party does not pay the invoiced charges, the
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student is responsible for paying the outstanding balance.
Tuition and fees will remain on the student account until paid
by the employer.
PAYMENT PLANS
Students may enroll in a flexible tuition payment plan
through the University of Denver Bursar’s Office. The yearly
or term plans allow participants to spread the tuition and fee
expense over equal monthly payments. There is an
enrollment fee of $20 per payment plan. For more
information about the University of Denver payment plans
and the enrollment deadlines, please visit the Bursar’s
website.
FINANCIAL AID
Eligibility for financial aid is contingent upon compliance with
various federal, state, and institutional policies and
regulations that govern the awards.
Federal direct loan programs may be available for University
College students who are admitted to a degree or certificate
program. Non-degree students are not eligible for financial
aid. Each quarter, admitted students must be enrolled at least
half-time (half-time status is considered four credit hours for
master’s degree and certificate program students and six
credit hours for undergraduate degree students) to be
eligible to receive financial aid funds. Please contact the
Office of Financial Aid for information concerning existing
student loan deferral requirements.
Students must complete the FAFSA (Free Application for
Federal Student Aid) online at
https://studentaid.gov/h/apply-for-aid/fafsa. Some students
may be requested to submit the Institutional Verification
form, and signed copies of federal tax returns. First time
borrowers will also need to complete the Entrance
Counseling and Promissory Note at studentaid.gov using the
same PIN as their FAFSA. Students may check their financial
aid award offer, view requirements for their account, and see
the status of their loans on MyDU under the Financial Aid
Information section on the Student Resources page.
Please note that financial aid funds are normally dispersed for
three quarters (fall, winter, spring). If students wish to use
financial aid to pay for summer quarter classes, they must
contact the Office of Financial Aid at 303-871-4020 and
complete the Summer Financial Aid Application, which is
available during the summer quarter in MyDU. More
information is available on the Office of Financial Aid website.
The Office of Financial Aid will automatically reverse financial
aid funds for students who are not registered in sufficient
credit hours by the first week of the quarter. More financial
aid information is available on our website in the Tuition and
Aid section under Admissions.
Additional sources of financial aid for graduate students can
be investigated in the DU Graduate Financial Aid pages or call
303-871-4020. Undergraduate students may find additional
information about scholarships and financial aid on the DU
Undergraduate Financial Aid website.
REFUND & WITHDRAWAL POLICY
The refund on a dropped course is dependent on the time in
which the course is officially dropped with the Student
Support Center or on the Web.
Refund Conditions and Results:
100% Withdrawal during 1st week of quarter
(Mon-Fri); Class will not appear on transcript.
75% Withdrawal during 2nd week of quarter
(Mon-Fri); Grade is recorded as a withdrawal (W) on
transcript.
50% Withdrawal during 3rd week of quarter; Grade is
recorded as a withdrawal (W) on transcript.
0% Withdrawal beginning the 4th week of quarter;
Grade is recorded as a withdrawal (W) on transcript.
Class withdrawal is permitted through Friday week six. The
grade is recorded as a withdrawal (W). This is the last day to
drop via MyDU.
Course withdrawal during week 7 and 8 requires instructor
permission. Approval should be emailed to
ucolsupport@du.edu. The grade is recorded as a withdrawal
(W).
Class withdrawal is not permitted after the 8th week of the
quarter. In extenuating circumstances students may petition
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the Assistant Dean of Admissions & Student Services and
must provide supporting documentation.
Anyone withdrawing from their last class cannot withdraw
online. Students withdrawing from all classes for the quarter
must contact the Student Support Center to withdraw and
must also fill out the Withdrawal Form available on the
University of Denver Registrar’s Office website under Forms
for Students.
Students should not assume that they have been withdrawn
from a course for missing the payment deadline, telling the
instructor they are dropping, or for not attending. The refund
schedule applies regardless of the date of registration or class
participation. Please note that while a withdrawal (W)
appears on the transcript, it simply indicates that a student
withdrew from a course and is not calculated into the GPA.
Withdrawal and refund policies for classes not falling in the
ten-week format differ and may be found on the University
College page on MyDU under the Withdrawals and Refunds
page on the Resources section.
FINANCIAL RESPONSIBILITY AGREEMENT/BILLING
AGREEMENT
The University of Denver requires that all students complete
a Financial Responsibility Agreement/Billing Agreement each
year. In addition to communicating financial expectations, the
agreement provides links regarding course drop/withdrawal
deadlines, refund schedules, and how to easily access student
account information online.
Students may complete the agreement online by logging into
MyDU. Once logged in, navigate to the Student Resources
page and click on the Billing Agreement link under the
Financial Account Management section.
Please note student accounts will be on hold until the
agreement is completed, and students will be prevented from
making any registration updates or changes until the form is
submitted.
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ACADEMICS
CODE OF STUDENT CONDUCT & HONOR CODE
https://studentaffairs.du.edu/student-rights-responsibilities
University College, in alignment with the University of
Denver’s Code of Student Conduct and Honor Code, is
committed to creating a campus environment conducive to
education, work, study, and personal development. By
enrolling at University College, students are to observe the
standards of conduct. Violation of these standards may result
in the immediate removal from a course and/or dismissal
from an academic program. University College students
should review the Code of Student Conduct and the Honor
Code, including information on classroom conduct and
plagiarism.
ACADEMIC ADVISORS
Academic advisors are available to all University College
students to provide assistance in developing certificate and
degree programs to fit individual needs and objectives. They
also provide general academic and administrative
information. Prior to applying for admission, certificate and
degree students must speak with an academic advisor to
develop their academic plans.
Advisors are happy to meet with students in person, or to
conduct an appointment by phone or virtually using Zoom. To
arrange an appointment with an advisor, click on their
schedule link in their email signature, find their appointment
schedule link on our website or in MyDU, or call the Student
Support Center at 303- 871-2291 or 800-347-2042.
To schedule an advising appointment on MyDU:
• Log into MyDU
• Select the University College page
• Click on the Advisors link
• Select a program
• Click on the Schedule an appointment link
Please note that career advising should be conducted through
the Career Center at 303-871-2150.
NON-DEGREE STATUS
Students may enroll as a non-degree student for two quarters
(may be non-consecutive quarters) and complete a maximum
of three courses (12 quarter hours). To ensure that students
receive appropriate advising at the beginning of their
program, and to establish degree and certificate
requirements, all students who have not been admitted to a
University College program will need to register through their
academic advisor after their initial quarter of enrollment as
non-degree. If interested in a certificate or degree program,
students must submit a completed application prior to
finishing their second quarter or third course.
APPLYING FOR A GRADUATE DEGREE OR CERTIFICATE
Admission information, requirements, and deadlines are
available on the University College website in the Admission
section. Applications, application fees, and supplemental
materials may be submitted online. A $75 non-refundable
application fee for master's degree admission and a $50 non-
refundable application fee for certificate admission are
required with the application. The admission application fee
is currently being waived for all applicants.
Applications for graduate degree or certificate admission may
be submitted at any time and are reviewed on a quarterly
basis. Students are notified of an admission decision within
one to two weeks after the admission review.
Students accepted after the posted deadline for a specific
quarter will have a student record reflecting full acceptance
in the degree or certificate program for the subsequent
quarter. Please note that in order to be eligible for financial
aid, students must be admitted to a degree or certificate
program prior to the start of the quarter. Please check the
University College website under Important Dates for current
deadlines.
For questions concerning admission procedures, please
contact the admission counselors at 303-871-6148
(undergraduate and international students) 303-871-6077
students) or [email protected] (international students).
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BULLETIN
University of Denver academic policies and program
requirements are available in the University of Denver
Bulletin. Program requirements for previous academic years
can be found in the archived bulletins.
CLASS FORMATS
University College offers courses in several formats: online,
on campus, hybrid, and hyflex. Students should review the
day/time, location, and course details information on the
course schedule carefully to ensure that they are registered
in the correct delivery method for their course.
Online Asynchronous courses do not require participation
during a specific day or time. Online Synchronous courses
require attendance at a regularly scheduled weeknight Zoom
session from 6-8pm.
Hybrid classes are a combination of online and on campus
meetings. Attendance is required for on campus sessions. If
offered as hybrid online course, students meet synchronously
and asynchronously during the quarter. Attendance at
synchronous zoom sessions is required for hybrid online.
A hyflex course is an on campus and online course which are
linked. Students enrolled in the on-campus section meet on
campus during regularly scheduled days and times and
interact with online classmates virtually in real-time
(synchronous) during the class meetings as well as
throughout the quarter on Canvas. Students enrolled in the
online section of a hyflex course meet in real-time
(synchronous) during regularly scheduled days and times and
interact with on-campus classmates virtually during class
meeting times as well as throughout the quarter on Canvas.
Students in a hyflex course must participate in whichever
manner they signed up for: on campus or online the entire
ten weeks. Students can review the meeting schedule for
hybrid and hyflex classes in the Details area by clicking the
course title in the courses & schedule area on our website.
NON-CREDIT OPTION
Students taking classes for non-credit will not receive a letter
grade, and instructors are not obliged to evaluate written
work. Courses are listed on an official transcript with a grade
of NC (non-credit). University College cannot certify
attendance in a non-credit course. Most 4000 level University
College classes may be taken for non-credit on a space-
available basis. In the event that a class has reached the
enrollment limit, non-credit students will be given the option
to change to credit status or be placed on a waitlist. To
register for a course as non-credit, students must contact the
Student Support Center.
WAITLISTS
If a class is full, students may either request to be placed on a
waitlist by the Student Support Center or, if using Web
registration, select "waitlist" on the action dropdown box. If a
seat opens in the class, students will be notified via email in
the order of their position on the waitlist. After notification of
an open position, students must register within 24 hours
(including weekends) or lose their place on the waitlist.
FIRST CLASS ASSIGNMENTS AND TEXTBOOKS
Due to the intensive nature of the quarter system, many
University College courses require completion of an
assignment by the first night of class. First class assignment
information is available in Canvas approximately a week prior
to the start of class.
Required textbook information for courses is available
approximately three weeks before the quarter begins on the
DU Bookstore website. Please enter the program (DU), the
term, and then the department area of the course or search
by Course ID (CRN of the course) on the right-hand side of the
page. If there is more than one section of the course, please
search by CRN for the most efficient results.
Textbooks are available onsite at the DU Bookstore.
Textbooks may also be ordered online through the DU
Bookstore website, or may be ordered at one of the many
online bookstores: amazon.com, half.com etc… The DU
Bookstore also has a textbook rental program designed to
lower the cost of textbooks for students. Students simply
chose to rent textbooks when available, use them all quarter
and return them by the posted due date near the end of
finals exam week. Not all textbooks are available for rental.
More information about textbook rental is available on the
DU Bookstore website. The bookstore also offers digital
books through multiple vendor partnerships.
Please note that the DU Bookstore makes every effort to
carry textbooks for University College classes. We
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recommend checking the availability of textbooks with the
DU Bookstore prior to coming to campus.
SYLLABUS LIBRARY
Students may access archived syllabi from previous terms as
well as the syllabi for the upcoming term on our syllabus
library. Students can search by subject, program, course
number or instructor and can see instructor information,
course description, weekly topics, assignments overview, and
grading criteria for each course. This powerful library of
archived syllabi should be a valuable decision-making tool
when it comes to course planning and selection.
CLASS LOCATIONS
Registered students may access classroom locations under
Courses & Schedule on our website. By clicking on the
building abbreviation, students can view maps and addresses
for the building locations. Students may also access their
schedule and classroom locations by logging into MyDU or by
calling the Student Support Center. Students will be notified
through their DU email account or by telephone of any last
minute classroom changes.
FACULTY
University College utilizes a combination of practitioner
faculty, who are professionally active in their fields, as well as
full-time University of Denver faculty. This model provides
our students with the most relevant practice-based programs
and academically rigorous experience. Most University
College faculty members are happy to communicate by
phone or email. Please reference the course syllabus for each
instructor’s preferred contact information. Instructors’
biographies and email addresses can be found online and in
the Courses & Schedule area or by calling the Student
Support Center.
GRADES
Grades are available on MyDU as soon as they are validated
by the Office of the Registrar (approximately ten days after
the end of the term). Privacy regulations do not permit the
release of grades over the telephone.
Transcripts, which list classes taken, grades earned, and non-
credit classes, may be obtained through the Office of the
Registrar or online on MyDU. Current students can submit
transcript requests and pay by credit card in the Records and
Request area on the Student Resources page of MyDU.
Transcripts may also be requested by submitting a Transcript
Order Form. To download a request form for official
transcripts, visit the Registrar’s Office website or call 303-871-
4095 for more information.
Official paper transcripts take 1-2 business days to process
and cost $12.00 per copy. Official electronic PDF transcripts
take a day to process and cost $10 per electronic PDF.
Unofficial transcripts cost $2.00 per copy. You may also print
an unofficial transcript from MyDU.
For students using the employer reimbursement option,
grade letters are available listing courses taken, final grades,
and tuition costs. Please request the grade letter at the time
of registration from the Student Support Center.
GRADE REPLACEMENT POLICY
The University of Denver allows bachelor's degree and
master's degree students to apply to replace the grade of a
required course to meet the minimum grade requirement for
the required course (note: graduate certificate students are
not eligible for the grade replacement option). Students who
pursue this option will have the grade from the latest attempt
of that course replace the grade from the most recent prior
attempt of the same course in the cumulative GPA.
Undergraduate students may request grade replacement for
up to four courses, and graduate students may request grade
replacement for up to two courses. The policy cannot be
applied to courses retroactively.
Detailed information about the policy, eligibility for grade
replacement, and the Application for Grade Replacement is
available on the Office of the Registrar website.
INCOMPLETE GRADES
If a student has attended and successfully completed at least
80% of the course and course work, but extenuating
circumstances prevent completion of the course by the end
of the quarter, then the student may request an incomplete
grade. An incomplete grade is not a substitute for a failing
grade or a means of raising a grade by doing additional work
after the quarter ends. An incomplete grade should not be
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assigned if a student must attend additional class meetings.
Students should request an incomplete grade from the
instructor prior to the last day of the quarter. The student
and instructor must fill out the Application for an Incomplete
Grade form, which is available on MyDU on the University
College page under Forms and Applications and submit this to
the Student Support Center. Both the instructor and student
should retain a copy of the incomplete form for their records.
The amount of time to make up an incomplete grade should
not exceed one quarter. Once the student has completed the
required work for the course, the instructor awards a grade
and indicates a date completed through an electronic grade
change process on MyDU. An Incomplete grade must be
satisfied by the assigned completion date, which cannot
exceed one year and typically should not exceed one quarter.
Incomplete grades must be removed before graduation. If not
removed, an incomplete grade will convert to an “F”, which
will affect GPA. Incomplete grades may not be considered
passing for purposes of determining academic standing or
federal financial aid eligibility.
COURSE CANCELLATION
Courses may be cancelled when enrollment is insufficient to
provide appropriate instruction. If a course is cancelled,
students will be notified by telephone or email from the
Student Support Center and/or the department’s advisor and
automatically refunded for the course. Advisors are available
to assist students in selecting alternative courses.
If University College classes are cancelled due to inclement
weather, closure information for the University of Denver will
be available on the DU website and on local media.
Closures will also be relayed to students via email/phone/text
using the Emergency Notification System. Students should
sign up for the Emergency Notification System on MyDU.
Access notification preferences on the Student Resource page
under Records and Requests. A make-up class will be
scheduled.
COURSE EVALUATIONS
At the end of each course, students are asked to complete a
faculty and course evaluation. Please take the time to
complete these evaluations thoughtfully. The student
responses from each evaluated course provide essential
feedback concerning instructors and courses and assist in
determining improvements for subsequent quarters. To
review previous evaluations, please log on to MyDU and
choose Access Course Evaluation Results on the Academic
Resources section of the Student Resources page.
COURSE SCHEDULE
The University College online course schedule is available
approximately two weeks prior to the start of each quarter’s
registration period. Please refer to our website for the most
up-to-date listings for course offerings, course format
definitions, program notes, room locations, current
information, registration dates and deadlines, and first class
assignments and books.
An annual course schedule is available on our website for
each program area to assist students in planning when to
take their courses. Please note that while University College
makes every effort to offer classes as indicated on the annual
course schedule, course offerings on the annual schedule can
be subject to change. Annual schedules are available at the
bottom of the University College website.
WRITING REQUIREMENTS
University College upholds high writing standards for all
courses. Students should use A Manual for Writers of
Research Papers, Theses, and Dissertations: Chicago Style for
Students and Researchers. 9th ed. (Turabian 2018) as their
writing and style guide for all papers.
Find multiple examples of Turabian citation format in action
using the quick guide for author-date style of citations in the
Turabian Citation Quick Guide.
Students needing assistance with writing can take advantage
of free tutoring at the Writing Center located in the Anderson
Academic Commons. For more information or to schedule an
appointment, call 303-871-7456 or visit the website.
Students may also use the Research Center, located in the
Anderson Academic Commons, for guidance through the
research process. They can ask a research question via email,
phone, or by one-on-one research consultation. To schedule
a consultation or ask a research question, call 303-871-2905
or visit the Research Center website.
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University College offers Open Write Nights throughout the
quarter to provide drop-in writing support for both on
campus and online students. Students will be able to get one
on one writing assistance from University College faculty.
Open Write Nights are typically held via Zoom between 4:00
and 5:30pm (MST) during week three and week seven of the
quarter. Look for upcoming Open Write Night dates and
details on the University College homepage under the Events
section or refer to the bi-weekly student newsletter for
upcoming offerings.
University College also offers a Welcome and Writing
Resources Overview for students each quarter. An overview
of academic writing expectations and resources, and
grammar, mechanics, A Manual for Writers of Research
Papers, Theses, and Dissertations: Chicago Style for Students
and Researchers. 9th ed. (Turabian 2018), writing guidelines,
and an overview of academic writing.
Please check the University College website, the University
College page under the Resources section on MyDU, or call
the Student Support Center for session details. You may
register online for the Welcome and Writing Resources
Overview.
The Writing Resource Guide can be accessed online at any
time while you’re a student at University College. It is an
online resource featuring academic writing basics, grammar
fundamentals, formatting and reference tips, and additional
writing resources.
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RESOURCES
ADVISING APPOINTMENTS
https://my.du.edu/
303-871-2291
Students may schedule an appointment with their academic
advisor on MyDU, on our website, or by calling the Student
Support Center at 303-871-2291, or 1-800-347-2042. To
schedule an advising appointment log into MyDU and select
the University College page. Choose the Advisors link, select a
program and then click on the Schedule an appointment link.
Students can choose if they would prefer an in-office, virtual
(Zoom), or phone appointment and then check for availability
by day and time.
ANDERSON ACADEMIC COMMONS/LIBRARY
http://library.du.edu/
303-871-2905
The Anderson Academic Commons houses the main library
consisting of the Penrose Collection, traditional library
services and the Research Center. It also houses academic
support services such as the Writing Center, Math Center,
and Technology Help Center. The Academic Commons
includes a café with patio seating, exhibit spaces, small and
large group study rooms, and spaces for individual quiet
study. More information about the resources available at the
Anderson Academic Commons is available on their website.
CAREER@DU
https://career.du.edu/
303-871-2150
The University of Denver’s Career@DU is open to all
University College students as well as alumni (up to one year
after graduation). Career advisors are available to help with
career assessment, job research, and self-marketing
techniques. The center offers a library of employers, job
listings, DU alumni and community mentors, as well as
résumé catalogs and internship opportunities. University
College students are also encouraged to attend workshops
sponsored by the University of Denver’s Career@DU. Topics
include networking, résumé writing, interviewing skills, time
management and many others.
THE CENTER FOR ADVOCACY, PREVENTION, &
EMPOWERMENT (CAPE)
https://studentaffairs.du.edu/health-counseling-
center/survivor-advocacy
303-871-3853
303-871-2205 (after hours counselor on call)
The Center for Advocacy, Prevention, & Empowerment
(CAPE) supports survivor healing by providing advocacy and
support for victims of sexual assault, relationship violence,
stalking, and sexual harassment. Services from this office can
be accessed for free and are confidential.
THE CULTURAL CENTER
https://studentaffairs.du.edu/cultural-center
303-871-2942
The Cultural Center challenges the University of Denver
community to create a campus climate that ensures all of its
members are valued, supported and thrive by embracing and
engaging our social identities.
This work occurs in alignment with the University’s Inclusive
Excellence framework, in support of the University’s vision to
be a great private university dedicated to the public good.
Opportunities, programs, and resources are available on the
Cultural Center website.
CAMPUS SHUTTLE
https://www.du.edu/parking/mobility/campus-shuttle
DU has contracted with MV Transportation to provide a
Campus Shuttle service. The service hours are 7AM to 7PM,
Monday through Friday. This shuttle operates during Autumn,
Winter and Spring quarters, with two, 12 (+ 2 wheelchair)
passenger buses on two fixed routes and with an on-demand
service. The shuttle will continue operating with reduced
vehicles and hours outside the quarter period. Please check
the website for details. View the route maps and the on-
demand stops on the Parking and Mobility Services Website.
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Please check the shuttle website for further information on
times and availability. To ride the shuttle users will need to
download the Tripshot rider app to their mobile device, using
their DU email, ending with "@du.edu" or "@law.du.edu".
The app will allow students access of the ETA of the bus to
the pickup stop as well as to the destination stop. It also will
allow students to book on-demand service that will take them
to additional stops both on campus and off campus. More
information about downloading the app and how to steps for
riding the shuttle are available on the Parking and Mobility
Service website.
View shuttle information and a live shuttle location map on
the Parking and Mobility website.
DISABILITY SERVICES PROGRAM
https://studentaffairs.du.edu/disability-services-program
303-871-3241
The Disability Services Program (DSP) is dedicated to giving
students with disabilities an equal opportunity to participate
in the University’s programs, courses and activities. DSP
provides accommodations at no cost to any student who has
a documented disability as required by the Americans with
Disabilities Act and Section 504 of the Rehabilitation Act.
Accommodations afford students equal opportunity to
participate in the University's programs, courses, and
activities.
Students who wish to request accommodations should
contact the Disability Services Program (DSP) and submit a
request for accommodation prior to the beginning of the
quarter. Documentation of disability is required.
DU BOOKSTORE
www.bkstr.com/denverstore/home
303-871-3251
HOURS
Monday - Thursday 8:30 a.m. – 5:00 p.m.
Friday 8:30 a.m. - 5:00 p.m.
Saturday 10:00 a.m. - 3:00 p.m.
Books and materials for most University College classes can
be obtained in the University of Denver Bookstore located in
the south end of the Driscoll Center at 2050 East Evans.
Please note that the DU Bookstore makes every effort to
carry textbooks for University College classes. We
recommend that students check the availability of their
textbook with the DU bookstore prior to coming to campus.
The DU Bookstore also sells clothing, snacks, computers,
software, notebooks, and gift items. A student discount is
available on many items with a valid Pioneer ID card.
Books can be ordered and shipped by calling 303-871-3251,
800-289-3848 or online on the bookstore website. A small
shipping fee will be charged. To order books online, students
must create a user account by clicking on My Account at the
top of the page or by proceeding to the checkout where they
will be prompted to create an account.
The DU Bookstore also offers an innovative textbook rental
program designed to lower the cost of textbooks for
students. Renting textbooks from the DU Bookstore is as
straightforward as Rent, Use, and Return. Students simply
choose to rent textbooks when available, use them all
quarter, and return them by the posted due date near the
end of final exam week. All that is required for renting
textbooks is a DU ID and a valid credit card. Not all textbooks
are available to rent through this program, however,
hundreds of the most popular textbook titles are available for
rental.
The DU Bookstore also offers digital books through multiple
vendor partnerships.
DU WALKING ESCORT SERVICE
http://www.du.edu/campussafety/
303-871-2334
University of Denver Department of Campus Safety offers a
walking escort service for students’ convenience and safety.
Students may request an escort by calling 303-871-2334.
ENROLLMENT, DEGREE, GPA VERIFICATIONS
Students may request enrollment, degree, or GPA
verifications in MyDU in the Records and Requests section on
the Student Resources page. Examples of the three
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verification types are available by clicking on the links.
Students must indicate the term and verification type they
are requesting. The verification document will be emailed as
an attachment within two business days. Students may then
forward the verification document to a third party if
necessary.
EQUAL OPPORTUNITY & TITLE IX, OFFICE
www.du.edu/equalopportunity
303-871-3931
The Office of Equal Opportunity, in collaboration with
University partners, fosters an environment of equal
opportunity for students, faculty, and staff in all aspects of
educational programming and employment. The Office of
Equal Opportunity is responsible for ensuring compliance
with the University's anti-discrimination policies and
promoting full compliance with all federal, state and local
discrimination laws.
HEALTH SERVICES
https://studentaffairs.du.edu/health-counseling-center
303-871-2205
Health insurance is not required for University College
students but is available to those who are degree-seeking,
enrolled in at least one credit hour per quarter, and are
taking courses on campus. Open enrollment dates apply.
TELEMENTAL HEALTH SUPPORT
https://myssp.app
Get confidential support on your phone or computer through
the no-cost TELUS Health Student Support Program. The
TELUS Student Support Health app gives you 24/7 access to
counselors who speak Mandarin, Cantonese, French, Spanish,
and English. (Other languages may be available by
appointment based on availability.) Helpful articles and
videos focused on your wellbeing and success are also
available. Visit https://myssp.app and select University of
Denver to access.
COLLEGIATE RECOVERY COMMUNITY (CRC)
https://studentaffairs.du.edu/health-counseling-
center/recovery
303-871-3699
The CRC offers a community lounge, alcohol and drug-free
social events, support meetings, peer mentoring, and
educational seminars and events. The CRC is a supportive
environment within the campus culture that reinforces the
decision to pursue sobriety. It is designed to provide
academic excellence alongside recovery support to ensure
that students do not have to sacrifice one for the other.
For more information, please feel free to contact CRC at
[email protected] or (303) 871-3699.
INTERNATIONAL STUDENT & SCHOLAR SERVICES
https://internationalization.du.edu/isss
303- 871-4912
International Student and Scholar Services (ISSS) assists
international students and scholars succeed academically,
personally, and professionally during their time at DU, and
provides advice and support to help them remain in legal
immigration status. ISSS provides immigration and cultural
adjustment advising, issues immigration documents,
advocates for international students, conducts orientation,
employment and travel workshops and sponsors cultural and
social activities.
Read about the free International Student Support Program
offered by Morneau Shepell and the University of Denver
here. Students can connect with an International Student
Counselor who speaks their language, understands their
culture and can help students address unique challenges they
face when studying in another country.
MILITARY/VETERAN SERVICES
https://studentaffairs.du.edu/veterans
303-871-2074
For more information about military or veteran services,
resources, and benefits at the University of Denver, please
visit the Veteran Services website, or contact the Veteran
Services Coordinator at 303-871-2074 or veterans@du.edu.
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Information about the Student Veterans Association is
available online.
For questions specifically about military/veteran benefits or
certification questions, please contact VACertify@du.edu or
call 303- 871-4878 and review the Military Services website.
For any military/veteran related issues or concerns, please
contact the Veteran Services Office at 303-871-2074 or
PARKING/CAMPUS SAFETY
www.du.edu/parking/
303-871-3210
One-hour parking restrictions impact on-street parking in the
DU area. The restrictions are in effect daily from 8:00 a.m. to
10:00 p.m.
Students should review the Parking and Mobility website for
information and prices for parking permits. A night/weekend
permit for commuter students allows access to most general
and restricted lots from 4 pm to 6 am, Monday – Friday and
at all times on weekends. Several parking options are
available for night/weekend permits. Please review the
available types of permits here. All parking permits must be
purchased online through the Parking and Mobility Services
Website. Please note for night/weekend basic permits that
deadlines do not apply and students are not entered into a
lottery system. However, students need to complete the
online application, at which point the permits are sent in the
mail.
A valid Pioneer ID Card is required for access to some
classroom buildings and some parking lots.
There are several lots around campus which are hourly
parking/visitor lots. Parking fees in these lots are $2.00 an
hour. Please review the parking map information for paid
hourly parking.
Campus Safety encourages students to walk in groups after
classes, or to call 303-871-2334 for an escort.
For transportation options to and around campus, such as,
Light Rail and bus service, visit the Parking and Mobility
website or call 303-871-3210 for more information.
PIONEER ID CARDS
www.du.edu/pioneercard
303-871-4545
Hours
Monday-Wednesday: 8am-1pm & 2pm-4:30pm
Thursday: 9am-1pm & 2pm-4:30pm
Friday: 8pm-1pm & 2pm-4:30pm
(please see website for current hours)
An ID card is free to all current students who are registered
for classes at DU. To obtain an ID card, students must present
a current state or government ID. In order to receive a card
you must present a photo ID, have paid your admissions
deposit, and be within 30 days from the beginning of your
accepted term. Students must be registered for a program or
course lasting at least five weeks in duration.
Online and distance learning students must submit a Pioneer
ID request form, which is located on their website under Get
a New Pioneer ID Card.
The Pioneer ID is a student’s official identification while at the
University of Denver. The ID card gives students access to the
Anderson Academic Commons/Penrose Collection and
discounts for athletic facilities membership. It also allows
students to purchase DU sporting event tickets and selected
items at the bookstore, at discounted prices. A valid ID card is
required for access to some parking lots where a parking
permit has been purchased. The ID office is located in the
south wing of the Driscoll Center (2050 East Evans).
RITCHIE CENTER
http://ritchiecenter.du.edu/
303-871-3845
The Ritchie Center for Sports and Wellness houses the
premier fitness center in the region. The 14,500 square foot
Coors Fitness Center provides students, faculty, staff, alumni,
and community members with the very best in fitness
technology. Graduate students registered in 8 credit hours
19| S t u d e n t S u p p o r t 3 0 3 - 8 7 1 - 2 2 9 1 | u c o l s u p p o r t @ d u . e d u
per quarter, and undergraduate students registered in 12
credit hours per quarter have unlimited access to the facility
at no charge. Students registered in less than the required
number of credit hours are eligible to purchase a Fitness
Center membership at a discounted rate. Please call 303-871-
3845 for more information pertaining to membership rates
and eligibility or view the Ritchie Center website.
TRANSCRIPTS
https://www.du.edu/registrar/transcripts-grades-
records/transcripts
303-871-4095
Transcripts, which list classes taken, grades earned, and non-
credit classes, may be obtained through the Office of the
Registrar or online on MyDU. Current students can submit
transcript requests and pay with a credit card on the Records
and Requests section of the Student Resources page. Review
transcript ordering information online, or download a request
form for official transcripts. Official paper transcripts take two
to three business days to process and cost $12.00 per paper
copy.
Official electronic PDF transcripts take a few hours to process
and cost $10 per electronic PDF. Unofficial transcripts cost
$2.00 per copy. You may also print an unofficial transcript
from MyDU.
NEWS & EVENTS
University College hosts several events each quarter.
Students are encouraged to attend these free sessions to
learn about and discuss current topics and trends in the
master’s and certificate programs. To view the topics and
register for events, go to http://universitycollege.du.edu and
look at the latest news at the bottom of the homepage.
20| S t u d e n t S u p p o r t 3 0 3 - 8 7 1 - 2 2 9 1 | u c o l s u p p o r t @ d u . e d u
PHONE NUMBERS/RESOURCES
For a complete description of University College policies and procedures, please review the graduate or undergraduate student
handbook located on MyDU on the University College page under Resources. You can also view these handbooks on our website.
General Information
800-347-2042
Advising appointments
303-871-2291
https://my.du.edu/pages/ucol-advisors
Address changes
303-871-2291
https://my.du.edu/
Admission (Bachelor’s &Intl)
303-871-6148
https://universitycollege.du.edu/bachelors/
Admission (Master’s)
303-871-6077
https://universitycollege.du.edu/admission/
Admission (Certificate)
303-871-6077
https://universitycollege.du.edu/certificate/
Bookstore
303-871-3251
https://www.bkstr.com/denverstore/home
Bursar's Office
303-871-4944
https://www.du.edu/bursar
Campus Events
303-871-3111
https://www.du.edu/calendar
Campus Safety
303-871-2334
https://www.du.edu/campussafety
Canvas Help Desk
855-712-9770
https://canvas.du.edu
Career@DU
303-871-2150
https://career.du.edu/
Center for Advocacy, Prevention
& Empowerment
303-871-3853
https://studentaffairs.du.edu/health-counseling-
center/survivor-advocacy
Classroom Locations
303-871-2291
https://www.du.edu/site-utilities/maps
Cultural Center
303-871-3111
https://studentaffairs.du.edu/cultural-center
Disability Services Program
303-871-3241
https://studentaffairs.du.edu/disability-services-
program
Emergency
303-871-3000
Equal Opportunity & Title IX
303-871-7016
https://www.du.edu/equalopportunity
Financial Aid (DU)
303-871-4020
https://www.du.edu/admission-aid/financial-aid
Graduation
303-871-3945
https://www.du.edu/registrar/other-student-
services/graduation
Health & Counseling
303-871-2205
https://studentaffairs.du.edu/health-counseling-center
International Student Scholar
303-871-4912
https://internationalization.du.edu/isss
ID Card Office
303-871-4545
https://www.du.edu/pioneercard
Library
303-871-2905
http://library.du.edu/
Operator
303-871-2000
Parking & Mobility Services
303-871-3210
https://www.du.edu/parking
Research Center
303-871-2905
https://library.du.edu/research-services
Ritchie Center Sports & Wellness
303-871-3845
http://ritchiecenter.du.edu/
Security/Escort Service
303-871-2334
https://www.du.edu/campussafety
Student Support/Registration
303-871-2291
Transcripts
303-871-4095
https://www.du.edu/registrar/transcripts-grades-
records/transcripts
IT Help Desk
303-871-4700
https://www.du.edu/it/contact
Veteran Services
303-871-5350
https://studentaffairs.du.edu/veterans
Using VA/Military Benefits
303-871-4878
https://www.du.edu/registrar/other-student-
services/military-education-programs/gi-bill
Writing Center
303-871-7456
https://academicaffairs.du.edu/writing/writing-center
19 | S t u d e n t S u p p o r t 3 0 3 - 8 7 1 - 2 2 9 1| u c o l s u p p o r t @ d u . e d u
IMPORTANT DATES
Fall Quarter 2023
Graduation Application deadline Monday, June 19
Intl Admission Application Friday, June 16
Admission Application deadline Friday, July 28
Priority Registration begins Monday, July 10
Open Registration begins Monday, July 17
Registration deadline Friday, September 1
Labor Day Monday, September 4
Welcome & Writing Overview Wednesday, September 6
Classes begin week of Monday, September 11
Last day for 100% refund Friday, September 15
Last day for 75% refund Friday, September 22
Last day for 50% refund Friday, September 29
0% refund begins Monday, October 2
Last day to withdraw w/o approval Friday, October 20
Last day to withdraw w/approval Friday, November 3
Classes end Friday, November 17
Grades available to students Wednesday, November 29
Winter Quarter 2024
Graduation Application deadline Monday, September 18
Intl Admission Application Friday, September 15
Admission Application deadline Friday, November 10
Priority Registration begins Monday, October 9
Open Registration begins Monday, October 16
Registration deadline Wednesday, December 13
Welcome & Writing Overview Wednesday, January 3
Classes begin week of Monday, January 8
Last day for 100% refund Friday, January 12
Martin Luther King Jr. Holiday Monday, January 15
Last day for 75% refund Friday, January 19
Last day for 50% refund Friday, January 26
0% refund begins Monday, January 29
Last day to withdraw w/o approval Friday, February 16
Last day to withdraw w/approval Friday, March 1
Classes end Friday, March 15
Grades available to students Wednesday, March 27
Spring Quarter 2024
Graduation Application deadline Monday, January 15
Intl Admission Application Friday, December 8
Admission Application deadline Friday, February 16
Priority Registration begins Monday, February 5
Open Registration begins Monday, February 12
Registration deadline Friday, March 22
Welcome & Writing Overview Wednesday, March 27
Classes begin week of Monday, April 1
Last day for 100% refund Friday, April 5
Last day for 75% refund Friday, April 12
Last day for 50% refund Friday, April 19
0% refund begins Monday, April 22
Last day to withdraw w/o approval Friday, May 10
Last day to withdraw w/approval Friday, May 24
Classes end Friday, June 7
Graduate Commencement Friday, June 14
Undergraduate Commencement Saturday, June 15
Grades available to students Thursday, June 20
Summer Quarter 2024
Graduation Application deadline Monday, April 8
Intl Admission Application Friday, February 23
Admission Application deadline Friday, May 3
Priority Registration begins Monday, April 29
Open Registration begins Monday, May 6
Registration deadline Friday, June 7
Welcome & Writing Overview Wednesday, June 12
Classes begin week of Monday, June 17
Last day for 100% refund Friday, June 21
Last day for 75% refund Friday, June 28
Last day for 50% refund Friday, July 5
0% refund begins Monday, July 8
Last day to withdraw w/o approval Friday, July 26
Last day to withdraw w/approval Friday, August 9
Classes end Friday, August 23
Commencement Saturday, August 24
Grades available to students Wednesday, September 4
