INFORMATIONAL BULLETIN #010
What activities CANNOT be performed by an unlicensed assistant / virtual assistant?
An unlicensed assistant CANNOT:
• Negotiate or agree to any commission, commission split, management fee or referral fee on
behalf of a licensee or receive a referral fee from a licensee.
• Provide advice or guidance to a client or consumer regarding a real estate contract, brokerage
agreement, property management agreement, title, financing, closing or other real estate
document.
• Show property or provide clients or consumers information on listings.
• Answer any questions about a listing, including asking price, square footage, age of structure.
• Give listing presentations, interview buyers or present or negotiate offers.
• Contact or solicit prospective sellers or buyers, landlords or tenants, including scheduling
appointments as a result of a telemarketing survey asking any of those parties if they would like
to speak with a licensee about their real estate questions.
• Draft contract terms or complete blank portions of a residential purchase agreement and/or
associated addenda.
May an unlicensed assistant host an open house?
Yes, but care must be taken that the unlicensed assistant does not show the property to
prospective purchasers. That means an unlicensed assistant may welcome visitors, hand-out
brochures prepared by the licensee and serve refreshments at an open house, but all inquiries about
the listing must be referred to a licensee. The host must NOT point out features of the home or
neighborhood to visitors, but may distribute flyers or brochures prepared by a licensee that describe
the property. The same rules for what an unlicensed assistant can and cannot do apply to hosting an
open house.
What are the broker's responsibilities regarding unlicensed assistants?
Brokers who employ unlicensed assistants or whose licensed associates are using unlicensed
personal assistants, are responsible for assuring that such unlicensed persons are not involved in
activities which require a license.
Brokers should establish guidelines for the use of unlicensed persons and procedures for
monitoring their activities. It is the responsibility of the employing broker to assure that unlicensed
assistants, either directly employed by the broker or employed by a licensee, are not acting
improperly (NAC 645.600).
What actions may be taken if an unlicensed assistant conducts activities which require a license?
In addition to any other remedy or penalty, the Real Estate Commission may impose an
administrative fine against any unlicensed person who knowingly engages in any activity for which a
license, permit, certificate, registration or authorization is required. The Commission may also
impose an administrative fine against any person who knowingly assists an unlicensed person to
engage in any activity for which a license, permit, certificate, registration or authorization is
required. The amount of the fine may not exceed the amount of any gain or economic benefit that
the person derived from the violation or $5,000.00, whichever amount is greater (NRS 645.235).
Revised 08/24/2022 Page 2 of 2
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